Contents. Table of Contents. Foreword. Part I RDPlus User Guide. 2 Prerequisites 3 Installation. Index <COPYRIGHT>

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1 Contents I Table of Contents Foreword Part I Overview Prerequisites Installation Customization... and Parameter Settings 8 Administration... Tools 10 Application... Publishing 21 Application... Control 22 5 Deploying... RDPlus Client Connection Program 26 6 Frequently... Asked Questions 27 Index 0

2 Overview RDPlus product range is the greatest offering of the world market today! It is a powerful and the easiest way to publish any of your Windows application on a LAN or a WAN. Features Benefits þ 5, 10, 20 or Unlimited concurrent users Adding "server technology" to an existing XP or VISTA system þ Universal Printer Enable to print document wherever you are þ USB stick access client þ Application Publishing þ Application control þ þ Load balancing and failover RDPlus user remote Task Bar The easiest and secure solution for remote access to your applications Without the Microsoft Remote Desktop background Per user or per group of users, using a amazing Drag & Drop wizard Up to 10 servers for a wide deployment scalability A nice looking alternative shell to Microsoft Remote Desktop RDPlus for XP: after installation of RDPlus for XP onto Windows XP, you will get a fully featured and powerful "server" with unbelievable freedom to remotely access and control your application publishing requirements. RDPlus for VISTA: delivering the same capabilities for VISTA (Professional and Ultimate), this solution is less powerful as XP because VISTA is a resource crunchy system. RDPlus for 2003 servers: If you already own a Microsoft 2003 server with TSE CALs, RDPlus for 2003 will add all of the advanced capabilities of RDPlus product line (seamless application publishing, Universal

3 3 printer, RDPlus TaskBar, load balancing ). 1.2 Prerequisites Hardware RDPlus could work on your PC and here is the minimal recommended hardware. Number of users Equipment for XP MB, DDR 2 ONE CPU 10 1 GB, DDR3 One CPU 2 GHz Dual core Over GB, DDR3 One CPU 2.5 GHZ Dual Core or Quad Core 4 Go, DDR 3 Two CPUs 2.5 to 2.9 GHz Dual Core or Quad Core 4 Go, DDR 3 Two CPUs 2.5 to 2.9 GHz Quad Core Farm of servers Equipment for VISTA 2 GB, DDR 3 One CPU 2 GHz Dual core 4 GB, DDR3 One CPU 2 GHz Quad core 4 Go, DDR 3 Two CPUs 2.5 to 2.9 GHz Quad Core Farm of 2 servers With 25 users each Farm of 4 servers With 25 users each Farm of servers Your hard disk must inevitably be formatted in NTFS. Operating system Your hardware must use one of the operating systems below: RDPlus for XP: Windows XP Professional or Windows XP Home. RDPlus for VISTA: Windows Vista Professional, Corporate or Ultimate Edition Network parameters The RDPlus "server" must have a fixed IP address.

4 4 Remote access (from Wide Area Network WAN) A DSL connection is recommended as well as a public fixed address. Without fix IP address, you should install a dynamic DNS service like DynDNS.org. The TCP RDP port (by default 3389) must be opened both ways on your firewall. Firewall Port Requirements Please remember that in most cases connection trouble are due to a firewall rule on the server side, on the network, or on the client side.

5 1.3 Installation 1. Run "Install_RDPlus" and then follow the installation steps. 5

6 6 2. To Continue, Click "Next". 3. Select "I agree with the above terms and conditions." Then Click "Next".

7 7 A message appears then to ask you to confirm the RDPlus+ files creation on "C:" The installation path is mandatory: "C:\Program Files\RDPlus" 4. To Continue, Click "Yes" The progress bar then appears and allows you to follow the progress of process. Once, this first file copy installation is completed. A progress bar is displayed to point out the progress of the installation of the "RDPlus Universal Printer".

8 8 Once, the installation is completed, a window informs you to restart your PC to use RDPlus+. 5. Click "Yes". After the reboot, you will see the following pop-up 6. Click "Continue" The trial periods delivers a full product for 15 days and 5 concurrent users. If you wish to extend the number of users, or for any question, please send us a mail using our web site: Customization and Parameter Settings The RDPlus server is now ready to go. However, you can customize all of the system parameters with a powerful "RDPlus AdminTOOL".

9 Click on the icon of 9 created on your Desktop. This will start the "RDPlus Admin Tool" which consists of the following: Administration Tools: Provides Easy Access to variety of tools and Configuration needed for Administration Application Publishing: To Add / Modify / Delete Applications for use in Remote Desktop Environment Application Control: To assign Applications on per user basis

10 Administration Tools Administration Tools are accessible on the "Administrator Tools" tab. You can change the "Server Advanced Security Options" as follows: Deny access from Microsoft RDP Client Block all users from using Microsoft Remote Desktop to access thie server. By default, any RDP compatible client can be used to access the server. Limit access to the members of Remote Desktop Users Specify if users must be members of the Remote Desktop Users group or not. By default, everyone can open a session. Password is mandatory to open a session Specify if users must have a password or not. By default, password is not mandatory. No Remote Desktop when Applications are assigned Blocks users who have been assigned applications to use Microsoft

11 11 Remote Desktop Client to access the server. By default, it blocks. Block all incoming access to this server Blocks remote access to the server. Hide the server disk drives: To hide specific drives from users on the server. Seamless colour settings: To set the Desktop Background colour for Remote Desktop.

12 12 Select Preferred Language: Currently, English, French, German, Spanish, Italian, Portuguese, Hungarian, Czech and Russian languages are supported. Server Administration Tools Task Manager: To monitor process and user sessions Users & Groups Management: To create new users and groups Group Policies (GPO): To modify the server policies Services: To check the server services Server properties: To access server Control Panel

13 RDPLUS Server Tools Manage HTTP Server: To configure RDPlus HTTP Server 13

14 14 Change RDP Port (3389): Default number is 3389 and you can choose a different one. RDPLUS Desktop Taskbar Management: To modify RDPLUS Desktop Taskbar Appearance Load Balancing and Fail-over: To specify Load Balancing/Fail-over Parameters

15 15 The system enables to use up to 10 servers with load balancing and have one backup server to be used as failover equipment. This is a very powerful and advanced capability to be used when a large number of users will be deployed. Edit.INI Parameter Files: Following Files can be modified for advanced control. AppControl.ini : Global parameters and Application Publishing setting. color.ini : Seamless colour settings loadbalancing.ini : Load Balancing and Fail-over settings

16 16 System Information Check the server license: To verify the current license settings Backup your server parameters: To backup server settings Restore your server parameters: To restore server settings from last backup Event logs: To review the system logs Changing the server name will disable the license and it is will required asking for a new one.

17 17 Optimisation and log user's connections Debug log file management: Enable/Disable/Check RDPlus debug log for troubleshooting purpose. Optimising your server: To backup server settings Reverse server optimisations: To restore server settings from last backup.

18 18 User's logon/disconnect/logoff log file: To Enable/Disable/Open detailed user connection log file. Uninstall RDPlus: To remove RDPlus server from the machine RDPlus Client Generators Generate a Seamless Client: To seamlessly run applications (no Remote Desktop background)

19 19 Generate a Remote Desktop Client: To run application within a Remote Desktop background Global parameters for generated clients: To specify the default parameters for generating clients RDPlus Client Generators Settings Seamless Client Remote Desktop Client Server Address: Enter the IP address of the server to which the client must be connected. Port Number: Enter the server port number (Default: 3389) Domain name: Enter a domain name if any.

20 20 Logon and Password: If you enter a username (logon)/password, the client program will not ask to retype it at each session. If you enter "*SSO" as the user name, the client program will just ask once the username/password and will save this information on the user's workstation. To reset this logon/password saving, you must create a shortcut and add " reset on" switch at the end of the target field in the shortcut properties. Universal Printer Option: The RDPlus Universal Printer offers you a great capability: To print documents from any PCs. When selecting this printer, the document to print is automatically converted into a PDF format file. This PDF file is automatically pushed to the local Acrobat Reader of the user workstation. You can choose from 4 printing options: Preview with the local PDF Reader: The document will be pushed and the local Acrobat Reader will be opened with the generated PDF file. The user can print it, or save a copy on his local disk drive. Print on default printer: The document will be automatically pushed to the default user printer. Select the local printer: The Acrobat Reader printer select dialog will be displayed when the PDF file transfer is completed. Streaming print on the default printer: For large documents, the PDF file is split into 2 pages per 2 pages transfer/print process. If Acrobat Reader is not installed but another PDF Reader exists (For Example: FoxIT Reader) the document will always open by this other reader with a local preview. The Seamless client is compatible with any PC with XP, 2003 or Vista. Windows 95/98, NT and 2000 are not supported. The RDP is compatible with any Windows platform. It is why it must be used in any deployment where old PC could be used to open a session. Advanced Client Security Options þ Lock it on PC Name: To allow the generated client to run only on machine with specific name. þ Lock it on serial number: When running from USB drive, to allow the generated client to run only on drive with specific serial number.

21 Application Publishing Application Publishing is accessible on the "Management of Published Applications" tab. Here, you can Add/ Modify/ Delete Published Applications. 1. "Notepad" and "Calc" are published as examples. 2. After declaring a new application, we recommend to use the "Run" button to check that the application is correctly started. 3. For each new application, you can specify if this application must start maximized, minimized or hidden. You can also tell the system to apply this application to all users. 4. You must click on the button "Save and Exit" to store any modification. It takes 5 seconds to check and to update the data. Applications Microsoft Remote Desktop and RDPlus Remote

22 22 Taskbar must not be deleted. The RDPlus Remote Taskbar publishes all shortcuts copied in the Desktop folder of the user. When selecting RDPlus Taskbar, you can request to automatically copy any of the shortcuts available in the All Users Desktop folder and/or, to automatically create shortcuts from applications assigned to the users with Application Control Application Control Application Control is accessible on the "Assigning Applications to Users or Groups" tab. Application Control is one other great and amazing capability of RDPlus. Assigning applications to users or groups of users is just a matter of Drag & Drop. Application Control is used to assign applications to users or groups.

23 23 You can assign applications to users or groups using 3 different methods: Drag and Drop Applications Applications per User Applications per Group Drag and Drop Click the "Drag and Drop Applications" button to use this method. In this method, you are provided with the list of users or groups and applications. 1. To add an application to one user or group, just "Drag" the application and "Drop" on the respective user or group. 2. To remove an application from one user or from one group, just select it and press the "Delete" key.

24 24 3. You must Click the "Save" button to store any modifications. Applications per User Click the "Assign Applications per User" button to use this method. In this method, you are provided with a list of users and list of applications that can be selected using check box. 1. To add an application to a user, just select the user and then check the respective application. 2. To delete an application from a user, just select the user and then uncheck the respective application. 3. You must Click the "Save" button to store any modifications. Applications per Group Click the "Assign Applications per User" button to use this method.

25 25 In this method, you are provided with a list of groups and list of applications that can be selected using check box. 1. To add an application to a group, just select the group and then check the respective application. 2. To delete an application from a group, just select the group and then uncheck the respective application. 3. You must Click the "Save" button to store any modifications. You can use the "Switch to " button to assign application using different methods. Note: If one user has Microsoft Remote Desktop, then he always will see a standard Desktop. Avoid using this option in seamless where you will display both the local and the remote desktop. If one user has RDPlus Remote Taskbar and not a Microsoft Remote Desktop, then he always will see the Longhorn or the Mini-Menu

26 taskbar. If one user has neither Microsoft Remote Desktop, nor RDPlus Remote Taskbar and one or several applications, then he will only see this, or these applications started when he will open his session. If no application is assigned to a user, that user will see the RDPlus Taskbar which will display the shortcuts of the Desktop folder. If one user has several allocations plus the Microsoft Remote Desktop, he will see a remote desktop. If he has several applications plus the RDPlus Taskbar, he will see the Taskbar which displays the shortcuts of his Desktop folder. Finally, if you want to start a script when the session open, you must make it LOGON.BAT or LOGON.CMD and copy the script: o In the Application Data folder of All Users, if this script applies to all users o In the Application Data of the user if this script applies to this user Deploying RDPlus Client Connection Program To deploy the client connection program: 1. Send by mail the generated.exe connection client and ask user to copy it on their user desktop. This program can also be used from a USB key. 2. Double-Click the icon of the program. Depending on the parameters used when generating the client connection program, the user will have access to local printers, local disk drives, COM ports and Universal Printer. Below are the examples of two different themes, where you can see that, all the shortcut icons on the user desktop folder are displayed in the user taskbar in different style according to theme.

27 OnTop DropDown Menu 27 Longhorn Style Silver Stylish To change the style of the taskbar, Right-Click on the "Taskbar" and Click "Select a new Desktop Theme" Then Select a theme as required. 1.6 Frequently Asked Questions 1. Everything is installed but some users do not succeed to open a session. You probably have a firewall on the user session that block the RDP port (default is 3389). Disable the firewall to check this point. 2. It works on my LAN but not from a remote site. The WAN connection must be redirected to the RDPlus server (NAT Network Address Translation) or you are using a DSL line with a dynamic Internet address which changes every two days. If you are not familiar with such issues, we recommend you to contact the technician in charge of your router equipment to fix it for you. The NAT is done using the router administrator tool and if you do not have a fix WAN IP address you should setup a DynDns.org like service provider.

28 28 3. Performances from one site are not as good as other ones. For a remote connections, the PING delay counts as much than the network bandwidth. It is possible that some of your connections have to pass several relays before joining the remote DSL equipment. Every transit postpones the transmission by some milliseconds.