System Requirements Across v6.3. (Revision: June 26, 2018) Document version 1.15

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1 (Revision: June 26, 2018) Document version 1.15 Copyright Across Systems GmbH The contents of this document may not be copied or made available to third parties in any other way without the written permission of Across Systems GmbH. Though utmost care has been taken to ensure the correctness of the content, neither Across Systems GmbH nor the author assume any responsibility for errors or missing content in this document or incorrect interpretation of the content. All mentioned brands are property of the respective owners.

2 1. Overview Tables For the successful installation of Across v6.3, it is necessary to meet some system requirements, which are explained in detail in this document. The following tables provide an overview of these requirements. For more detailed information, please read the respective chapter. Across Language Server (see Chapter 3) Application Server RAM CPU Available hard disk space Screen resolution Operating system 4 GB (rec.: 8 GB) Modern multi-core architecture 25 GB 1024x768 pixels (rec.: at least 1280x800 pixels) Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2: Standard, Datacenter Microsoft Windows Server 2016: Standard, Datacenter Database Server RAM CPU Available hard disk space Screen resolution Database system 4 GB (rec.: 8 GB) Modern multi-core architecture 10 GB to several 100 GB 1024x768 pixels (rec.: at least 1280x800 pixels) Microsoft SQL Server 2012: Standard, Enterprise Microsoft SQL Server 2014: Standard, Enterprise Microsoft SQL Server 2016: Standard, Enterprise Across crossvpn Proxy Server (Optional) RAM CPU Available hard disk space Screen resolution Operating system 2 GB Modern multi-core architecture 20 GB 1024x768 pixels (rec.: at least 1280x800 pixels) Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2: Standard, Datacenter Microsoft Windows Server 2016: Standard, Datacenter Version 1.15 Revision: June 26,

3 Across Translator Edition and Across Clients (See Chapter 4) RAM CPU Available hard disk space Screen resolution Operating system 2 GB (rec.: 4 GB) Modern multi-core architecture 15 GB (rec.: 25 GB) 1024x768 pixels (rec: at least 1280x800 pixels) Microsoft Windows 7 SP1 Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 10 Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2:Standard, Datacenter Microsoft Windows Server 2016: Standard, Datacenter Browser-based work (see page 7) Across Product Browser crossweb Microsoft Internet Explorer 10.0, 11.0 Microsoft Edge Recent versions of Mozilla Firefox, Google Chrome or Apple Safari crossterm Web Microsoft Internet Explorer 10.0, 11.0 Recent versions of Mozilla Firefox crossterm Now Microsoft Internet Explorer 10.0, 11.0 Microsoft Edge Recent versions of Mozilla Firefox, Google Chrome or Apple Safari Across Language Portal Microsoft Internet Explorer 10.0, 11.0 Recent versions of Mozilla Firefox, Google Chrome or Apple Safari Version 1.15 Revision: June 26,

4 2. Preface Service Packs and Updates of Third-Party Software Across only supports environments in which the latest service packs and patches are regularly applied. End-of-Support Announcements Please note the end-of-support information in the appendix to this document. 3. Across Language Server 3.1. Preface As an enterprise application, Across can be scaled virtually without any limitation. If necessary, the application server components can be installed on dedicated machines for better performance. Such complex scenarios require special considerations with respect to the infrastructure concept and sizing. The hardware specifications in this document apply to small and medium-size installations Application Server Hardware Requirements Minimum Recommended RAM 4 GB 8 GB CPU Modern multi-core architecture Modern multi-core architecture Available hard disk space for Across 25 GB 25 GB Screen resolution 1024x768 pixels 1280x800 pixels or more Software Requirements Supported Operating Systems, Editions Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2: Standard, Datacenter Microsoft Windows Server 2016: Standard, Datacenter The following editions are not supported: Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2: Foundation, Essentials Microsoft Windows Server 2016: Essentials Configuration The Across Server should be used for Across-related applications only. Especially simultaneous use of the Across application server as domain controller is not supported. Please note that additional system requirements may need to be met for customer-specific extensions (Across Solutions) that exceed the standard product scope. Version 1.15 Revision: June 26,

5 Server roles - Web Server (IIS) with role services: Application Development: ASP.NET all required related role services (checked automatically) Static Content IIS 6 Metabase Compatibility + IIS 6 Management Console IIS Management Console Windows Authentication Features -.NET Framework 4.5 ASP.NET all required related role services (checked automatically) - Message Queuing: Multicasting Support Message Queuing Server Limitations The following products must not be (or have been) installed on the application server: Microsoft Exchange Server Windows Server Update Services Other web servers, such as Apache Moreover, no other website or web application must be operated on the application server. Additional Components (If Not Already Included in OS) Microsoft.NET 4.5 (included in the installation packages) - Handling of localization files from other.net versions requires installation of the respective framework. MSXML 4.0 SP3 (included in the installation packages) Microsoft SOAP Toolkit 3.0 (included in the installation packages) Visual C++ Redistributable for Visual Studio 2012 (x86, x64) (included in the installation packages) WIBU CodeMeter Runtime Kit (included in the installation packages) Microsoft Office 2003 (32-bit) or higher (containing Microsoft Word, Excel, PowerPoint) - Required for server-side processing (i.e. via crossconnect, crossweb, crossapi, LSCM, or certain solutions) of DOC, XLS, PPT, TXT, or RTF files Database Server If a database server is not run on dedicated hardware, all software and hardware requirements apply cumulatively. The storage capacity required for Across databases largely depends on the amount of data you handle with Across and legacy data accumulated over time. Database server settings can also have a certain influence on the space required. The required space may vary from 10 GB to several 100 GB Hardware Requirements Minimum Recommended RAM 4 GB 8 GB CPU Modern multi-core architecture Modern multi-core architecture Screen resolution 1024x768 pixels 1280x800 pixels or more Version 1.15 Revision: June 26,

6 Software Requirements As a matter of principle, the prerequisites and configuration aspects of Microsoft SQL Server must be fulfilled. Supported Database Management Systems, Editions Microsoft SQL Server 2012: Standard, Enterprise Microsoft SQL Server 2014: Standard, Enterprise Microsoft SQL Server 2016: Standard, Enterprise Microsoft SQL Express Edition does not fulfill the performance and database size requirements of production server installations. It can only be used for testing purposes with small volumes. Microsoft SQL databases must not be included in file compression measurements. Doing so will result in inoperability of Microsoft SQL Server. If you use Microsoft SQL Server 2016, do not set the compatibility level for the Across Data Cube databases higher than SQL Server 2014 (120). Higher compatibility levels are currently not supported. Configuration Shared Components Microsoft SQL database server - Microsoft SQL Server Reporting Services - For the Across Data Cube (optional): Microsoft SQL Analysis Services Settings - Mixed mode: enabled - Collation: Latin1_General_CI_AS 3.4. Across crossvpn Proxy Server (optional) A web server (IIS) ist not required. Apart from this, the software requirements are the same as those for the Across Application Server Hardware Requirements Minimum Recommended RAM 2 GB 2 GB CPU Modern multi-core architecture Modern multi-core architecture Available hard disk space for Across 20 GB 20 GB Screen resolution 1024x768 pixels 1280x800 pixels or more Version 1.15 Revision: June 26,

7 4. Across Translator Edition and Across Clients 4.1. Hardware Requirements Minimum Recommended RAM 2 GB 4 GB CPU Modern multi-core architecture Modern multi-core architecture Available hard disk space for Across 15 GB 25 GB Screen resolution 1024x768 pixels 1280x800 pixels or more Depending on the user role and data volume to be handled, the hardware requirements for operating Across may exceed the minimum requirements Software Requirements Across Clients Supported Operating Systems Microsoft Windows 7 SP1 Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 10 Microsoft Windows Server 2012 / Microsoft Windows Server 2012 R2: Standard, Datacenter Microsoft Windows Server 2016: Standard, Datacenter Additional Components (If Not Already Included in OS) Microsoft.NET 4.5 (included in the installation packages) Handling of localization files from other.net versions requires installation of the respective framework. Visual C++ Redistributable for Visual Studio 2012 (x86) (included in the installation packages) Microsoft Office 2003 (32-bit) or higher (containing MS Word, Excel, PowerPoint) Required for processing of DOC, XLS, PPT, TXT, RTF files. For the Across Translator Edition (Offline Client included from v6): Microsoft SQL Server LocalDB (included in the installation packages) WIBU CodeMeter Runtime Kit (included in the installation packages) Browser-Based Project Management and Translation/Review Work (crossweb) and LSCM Internet browser - Microsoft Internet Explorer 10.0, Microsoft Edge - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari Version 1.15 Revision: June 26,

8 Browser-Based Terminology Management (crossterm Web) Internet browser - Microsoft Internet Explorer 10.0, Recent versions of Mozilla Firefox Across Language Portal Internet browser - Microsoft Internet Explorer 10.0, 11.0 In Microsoft Internet Explorer 11.0, the URL of the Across Language Portal must be added to the Compatibility View settings under >>Tools in order for the page to be displayed in the Compatibility Mode or Enterprise Mode. Otherwise, display problems might occur. - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari crossterm Now Internet browser - Microsoft Internet Explorer 10.0, Microsoft Edge - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari 5. Connectivity 5.1. Bandwidth Server Components The application server and the database server must be able to communicate with each other at gigabit speed or faster. For the connection between crossvpn Proxy and Across Server, 100 Mbit is sufficient Client Connections Across Online Clients must be able to communicate with the server components at LAN speeds (100 Mbit or faster). Browser-based clients must be able to communicate with the server environment via broadband connection. The latencies depend on the distance and infrastructure between the Across Server and the Across Online Client. If the latencies are high, scenarios such as crosswan Online may not be satisfactory. Please consult our Across Services Team if you would like to use such a scenario. Further information and case examples on crosswan Online are available in the administrator manual Special Firewall Configurations From Online Clients to Across Application Server From Online Clients to database server From Across Application Server to database server From Across Application Server to External License Server at Across Systems GmbH ( Version 1.15 Revision: June 26,

The following figures show the required firewall settings for some common installation scenarios.

9 To use the Across Language Server, the various product components must usually be able to communicate with each other through the firewall. The following figures show the required firewall settings for some common installation scenarios. The specified ports are the default ports that are predefined by Across. These ports can be changed if necessary. Across Online Client Scenario Version 1.15 Revision: June 26,

10 crossweb Client Scenario Version 1.15 Revision: June 26,

11 crossgrid Scenario with ATE Offline Client (crosswan Load Client)/Across Online Client (Trusted Server) via crossvpn Version 1.15 Revision: June 26,

crossgrid Scenario with ATE Offline Client (crosswan Load Client)/Across Online Client (Trusted Server) via crossvpn Proxy Please also observe the configuration notes in the administrator manual of

12 crossgrid Scenario with ATE Offline Client (crosswan Load Client)/Across Online Client (Trusted Server) via crossvpn Proxy Please also observe the configuration notes in the administrator manual of the Across Language Server, chapter "Integration of Across Server into the Network". 6. Virtualization Across supports the virtualization platforms Microsoft Hyper-V and VMware. Apart from the resources that a host system needs, sufficient CPU capacity, RAM, and storage space need to be allocated to the virtual machine. Due to the virtualization overhead, the performance of Across and Microsoft SQL Server on a virtual machine is usually weaker than on physical hardware. Please note that the migration of a virtual computer to another host is similar to the migration of the Across Language Server to another Server. The migration may render your Customer Product Key invalid. To maintain the validity of you license, deactivate your Customer Product Key before the migration and reactivated it afterwards. Instructions on transferring the Customer Product Key are available in the administrator manual of the Across Language Server. Version 1.15 Revision: June 26,

13 Important Information on End of Support for Older Versions (Across and Third-Party Components) Revision: January 2017 The introduction of the support for new versions of Across and third-party components and products is accompanied by the end of support for older versions. The following table shows the dates of the end of support for old versions of Across and third-party components: Category Product / product version End of support Across - Across v2.7 - Across v3.0 - Across v3.1 - Across v3.5 / v3.5 SP1 - Across v4.0 / v4.0 SP1 / SP2 / SP3 - Across v5.0 / v5.0 SP1 - Across v5.3 - Across v5.5 - Across v5.7 - Across v Across Components/ Solutions - across2print Server operating system - Microsoft Windows Server Microsoft Windows Server 2003 / 2003 R2 - Microsoft Windows Server Microsoft Windows Server 2008 R Client operating system Microsoft SQL Server - Microsoft Windows XP - Microsoft Windows Vista - Microsoft SQL Server 2000 / MSDE - Microsoft SQL Server Microsoft SQL Server 2005 Express - Microsoft SQL Server 2008 / 2008 R Browser - Microsoft Internet Explorer 7 - Microsoft Internet Explorer 8 - Microsoft Internet Explorer You can check the version of your own Across installation in the information window that is displayed when you select >>Help >>About Across... or in the start window that appears when Across is started. For information on updating an Across version that is no longer supported to a new version of Across, please contact our Across Services, e.g. by to professional-services@across.net. If you are unable to update to a supported version of Across, e.g. for technical reasons, you may conclude an individual support agreement. To do this, please contact your Across account manager by . Version 1.15 Revision: June 26,

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