Avigilon Control Center Virtual Matrix User Guide. Version 5.4.2
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1 Avigilon Control Center Virtual Matrix User Guide Version 5.4.2
2 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. AVIGILON, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM) and the ACC logo are registered and/or unregistered trademarks of Avigilon Corporation in Canada and other jurisdictions worldwide. Other product names mentioned herein may be the unregistered and/ or registered trademarks of their respective owners. and are not used in association with each trademark in this document. This manual has been compiled and published covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Avigilon reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Avigilon Corporation Revised: PDF-ACCVM-E-Rev1 2
3 Table of Contents What is the Avigilon Control Center Virtual Matrix? 4 System Requirements 4 Updating the Help Files 4 For More Information 4 The Avigilon Training Center 5 Support 5 Upgrades 5 Feedback 5 Getting Started 6 Starting Up and Shutting Down the Virtual Matrix 7 Starting Up the Virtual Matrix 7 Shutting Down the Virtual Matrix 7 Logging In To and Out Of a Site 8 Logging in to a Site 8 Removing Additional Sites 8 Adding and Removing a Monitor View 10 Adding a Monitor View 10 Removing a Monitor View 10 Editing Monitor Settings 11 Resizing a Monitor View 13 3
4 What is the Avigilon Control Center Virtual Matrix? The Avigilon Control Center Virtual Matrix software is an optional Enterprise Edition feature that allows you to control how video is monitored across multiple displays. The Virtual Matrix software is used to connect a system with multiple monitors to the Avigilon Control Center system. Once connected, you can control what is displayed on each of the linked monitors through any instance of the Avigilon Control Center Client software. This includes choosing the cameras that are displayed, setting the View layout, and displaying maps, web pages and alarms. A copy of the Virtual Matrix software can be downloaded from the Avigilon website. System Requirements Minimum Requirements Recommended Requirements Monitor resolution 1280 x x 1024 OS Windows Vista, Windows 7, Windows 8 (32- bit or 64-bit) or Windows 8.1 Windows 7 (64-bit) CPU Intel Dual Core 2.0 GHz processor Quad Core 2.0 GHz System RAM 2 GB 2 GB Video card PCI Express, DirectX 10.0 compliant with 256 MB RAM Network card 1 Gbps 1 Gbps Hard disk space 500 MB 500 MB PCI Express, DirectX 10.0 compliant with 256 MB RAM Updating the Help Files The help files for the Control Center Client software and Virtual Matrix software are all stored with the Control Center Server application. If one of these components is ever updated before the others, the help files may become out of date or describe features that are not currently supported by your system. If the help files become out of date, download and install the latest help files from the Avigilon website. The help files are available in different installer packages divided by language and related software components. If the help files describe a feature that is not currently supported by your copy of the software, upgrade to the latest version. For More Information Visit Avigilon at for additional product documentation. 4 What is the Avigilon Control Center Virtual Matrix?
5 The Avigilon Training Center The Avigilon Training Center provides free online training videos that demonstrate how to set up and use the Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to begin: Support For additional support information, visit The Avigilon Partner Portal also provides self-directed support resources - register and login at Regular Avigilon Technical Support is available Monday to Friday from 12:00 a.m. to 6:00 p.m. Pacific Standard Time (PST): North America: option 1 International: or option 1 Emergency Technical Support is available 24/7: North America: option 1 then dial 9 International: or option 1 then dial 9 s can be sent to: support@avigilon.com. Upgrades Software and firmware upgrades will be made available for download as they become available. Check for available upgrades. Feedback We value your feedback. Please send any comments on our products and services to feedback@avigilon.com The Avigilon Training Center 5
6 Getting Started 1. After you install the Avigilon Control Center Virtual Matrix software, launch the application by doing one of the following: Double-clicking the desktop shortcut In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Virtual Matrix > Avigilon Control Center Virtual Matrix. 2. When you are prompted, log in to a Primary Site. The Primary Site is the Site you plan to use to control the Virtual Matrix. You can add other Sites later, but you will only be able to edit the Virtual Matrix monitor views from the Primary Site. Figure 1: The Log In dialog box a. In the Log in to: drop down list, select the Site you want to connect to. If the Site you want to access is not listed, click Find Site... For more information, see Logging In To and Out Of a Site. b. Enter your User Name: and Password: for the Site. c. Click Log In. Once you are logged in, a View is automatically added to each monitor that is connected to the system. When you move your mouse, the Monitor Settings dialog box is automatically displayed on all monitors. If you leave your monitor idle, the dialog box will automatically hide itself. For more information about editing monitor settings, see Editing Monitor Settings. To edit or control what is displayed in each View, you must log in to the Primary Site through the Avigilon Control Center Client software. Through the Client software, you can add cameras, maps and web pages to each View, and you can change the View layout of each monitor. For more information, see The Avigilon Control Center Enterprise Client User Guide. 6 Getting Started
7 Starting Up and Shutting Down the Virtual Matrix Starting Up the Virtual Matrix To start the Virtual Matrix software, repeat the procedure described in Getting Started. By default, the application automatically logs back in to all of the Sites it was previously logged in to. Shutting Down the Virtual Matrix To shut down the Virtual Matrix software, move your mouse across the screen to display the Monitor Settings dialog box, then click Exit Application. This will shut down the Virtual Matrix software on the system and close all monitor Views. While the Virtual Matrix software is shut down, the monitors remain listed in the Avigilon Control Center Client software. Any changes made to the monitor display settings are applied when the Virtual Matrix software is next launched. Starting Up and Shutting Down the Virtual Matrix 7
8 Logging In To and Out Of a Site To log in to a new Site, you will need to access the Monitor Settings dialog box. Logging in to a Site 1. Click the screen to display the Monitor Settings dialog box. 2. Click OK. If you want to change your Primary Site, click. This is the Site from which you edit the Virtual Matrix View. If you want to add additional Sites, click Add Site. Adding extra Sites allows you include to cameras from the other Sites in the Virtual Matrix Views. 3. In the Log In dialog box, select the a Site from the drop down list then enter the User Name: and Password:. 4. Click Log In. 5. If the Site you want is not listed, click Find Site... to manually discover it. NOTE: All users with access to the Virtual Matrix are able to see the manually discovered Sites. Figure 2: The Find Site dialog box a. Enter the IP Address/Hostname: of the Site you want to connect to. b. The Base Port: is by default. Consult your System Administrator if the Base Port: has been changed in the Admin Tool. For more information, see The Avigilon Control Center Server User Guide. c. Click OK d. Enter your Site User Name: and Password:. Removing Additional Sites 1. Click the screen to display the Monitor Settings dialog box. 2. Under Additional Sites, select the Site you want to remove. 8 Logging In To and Out Of a Site
9 3. Click. Removing Additional Sites 9
10 Adding and Removing a Monitor View By default, a View from the Avigilon Control Center Client software is added to each monitor when the Virtual Matrix is launched. You can add or remove monitor Views as required. Adding a Monitor View Move your mouse across the screen to display the Monitor Settings dialog box, then click Add Monitor. A new View is automatically added to the same monitor. In the Client software, the new View is added to the Primary Site as a new monitor and can be controlled like the other Views displayed by the Virtual Matrix. Removing a Monitor View Move your mouse across the screen to display the Monitor Settings dialog box, then click Close Monitor. The Monitor Settings dialog box is closed with the View and the monitor is removed from the Primary Site. 10 Adding and Removing a Monitor View
11 Editing Monitor Settings When you move your mouse across any monitor, the Monitor Settings dialog box automatically appears on every monitor. Each dialog box is specific to the monitor it is displayed on. If you leave the monitors idle, the dialog box will auto-hide on all monitors. Figure 3: The Monitor Settings dialog box 1. Monitor Settings: Monitor Name: Give the monitor a meaningful name to help you identify the monitor in the Avigilon Control Center Client software. By default, the monitor name is the < Primary Site computer name>-<monitor number>. Click Update to apply any changes you make. Monitor Logical ID: Enter a unique number to access the monitor through keyboard commands in the Client software. Click Update to apply any changes you make. 2. Primary Site: Current Site: This is the Primary Site, where you configure your Virtual Matrix View in the Avigilon Control Center Client software. To choose a different Primary Site, click see Logging In To and Out Of a Site.. For more information, Editing Monitor Settings 11
12 3. Additional Sites: Sites: The additional Sites that you are currently connected to. Status: The statuses of the Sites the Virtual Matrix is connected to. 4. If you want to add or remove the View monitor on your screen, see Adding and Removing a Monitor View. 12 Editing Monitor Settings
13 Resizing a Monitor View When the Virtual Matrix software is initially launched, the View on each monitor is displayed in fullscreen mode, but you can restore and resize the View as needed. To restore down a View, move your mouse across the screen to display the title bar, then click. When the View is restored down, you can resize it to fit your needs by clicking and dragging any corner of the window. To maximize a View, move your mouse across the View to display the title bar, then click. Resizing a Monitor View 13
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