BlackBerry Workspaces

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1 The technical accreditation training path for includes a blend of web-based training, instructor-led training, and online assessments. This training path includes content for both End Users and Administrators. All web-based training must be completed using the Universe learning portal. The instructor-led training must be completed using one of s Authorized Training Partners and content will be accessed using the Universe learning portal. The assessments must be proctored through one of s Authorized Training Partners. To successfully achieve the accreditation for, learners must complete all training and assessments requirements listed in the chart below. Introduction to and Account Creation Getting Started with Opening, Accessing, and Creating with Managing and Editing with 71V minutes This course describes, how to create an account and signing into minutes This course describes the, how to navigate in the interface, and how to manage account settings for minutes This course describes how to open, access and create with the interface minutes This course describes how to manage and edit with the interface. Introduction to How to create an account for How to sign into Introduction to for How to navigate in the User Interface How to manage account settings for How to access, create and view a workspace in How to send and receive files in How to create and view folders, and view folder information in How to view files, view and restore file versions in How to access permissions tab, permissions access level, comments, file activities, and add members to workspace/folder/file in How to view groups in How to access notifications in How to manage permissions for a workspace/file/folder in How to rename, edit, and delete workspaces in How to rename, move, and delete folders/files in How to lock, unlock and edit a file online in How to use, search, download and share annotations in How to assign group manager, add group members, and remove users from a group in 2019 Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, MOVIRTU and SECUSMART are the trademarks or registered trademarks of Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other endorsement, guarantee, representation or warranty, or liability of any kind by Limited and its affiliated companies, all of which are expressly disclaimed to the maximum

2 Uploading, Downloading, and Sharing with minutes This course describes how to upload, download, and share with interface. How to upload and download files in How to download folders in How to share a workspace/file/folder in How to work with hidden files and the recycle bin in for Windows and files with for Windows files using for Microsoft Outlook Using app for Mac app for Mac minutes This course describes for Windows, how to download and install for Windows, how to sign in to for Windows, and how to manage configurations and preferences in for Windows minutes This course describes the for Windows, how to work with workspaces, files, viewer and Microsoft Office Desktop in for Windows minutes This course describes how to configure for Microsoft Outlook and use it to send and receive files minutes This course describes how to manage workspaces, folders, and files and troubleshoot in app for Mac minutes This course describes how app for Mac. Introducing for Windows Download and Installing for Windows Signing in to for Windows Managing configurations and preferences in for Windows workspaces in for Windows files in for Windows viewer in for Windows Microsoft Office files in for Windows Configure for Microsoft Outlook Send files securely using for Microsoft Outlook Receive and access files sent using for Microsoft Outlook Manage workspaces Manage folders and files Troubleshoot and get support for for Mac Install app for Mac Configure app for Mac 2019 Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, MOVIRTU and SECUSMART are the trademarks or registered trademarks of Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other endorsement, guarantee, representation or warranty, or liability of any kind by Limited and its affiliated companies, all of which are expressly disclaimed to the maximum

3 app for Android app for ios app for Android apps for ios minutes This course describes how to use app for Android minutes This course describes how to use app for ios minutes This course describes how app for Android minutes This course describes how app for ios. Create and manage workspaces, folders and files Manage access to workspaces, folders, and files Share and send workspace content Work with files Create and manage workspaces, folders and files Manage access to workspaces, folders, and files Share and send workspace content Work with files Understand the purpose and basic features of app for Android Install app for Android Configure app for Android Get started using app for Android Understand the purpose and basic features of app for ios Install app for ios Configure app for ios Get started using app for ios 2019 Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, MOVIRTU and SECUSMART are the trademarks or registered trademarks of Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other endorsement, guarantee, representation or warranty, or liability of any kind by Limited and its affiliated companies, all of which are expressly disclaimed to the maximum

4 Instructor-Led Training version 7.0 End User Training version 7.0 End User Training - Assessment version 7.0 Administrator Training hours This course describes and how to install, sign in to, and use the, the app for ios and Android, as well as the for Windows and for Mac desktop applications hour This Assessment will evaluate the learner according to the objectives for the associated learning module hours This course introduces learners to the different management capabilities in. After taking this training, learners should be able to perform both administration and configuration tasks in the Administration Console. Getting started: 1. Define and the various platforms is supported on 2. Know the different authentication methods of signing into Using : 1. Navigate the user interface to search for and sort workspaces, folders and files, configure notifications, manage account settings and access the Administration console 2. Know how to send and receive files in 3. Know how to manage workspaces, folders, files, and permissions in 4. Know how to work with hidden files, recycle bin and notifications in 5. Know how to work with notifications 6. Identify the significance of use roles and sharing permissions in Using the mobile device clients: 1. Know how to use and navigate the mobile device clients, which includes: app for ios, app for Android Using the desktop clients: 1. Know how to use and navigate the desktop clients, which includes: for Windows and app for Mac The passing score for this assessment is 81%. 1. Successfully create an account, complete the required account information, and sign in to 2. Know the various features of which includes: manage and provision users, configure integrations, set security polices, generate logs and reports, configure parameters and authentication 3. Identify the specifications which includes: general specifications, conversions, file size limits, permissions and supported file types Managing resources using Central Management: 1. Successfully locate entities using Central Management in 2. Successfully manage users, workspaces, distribution lists, permissions and documents using Central Management in workspaces Provisioning users and devices: 1. Identify how to provision roles by domains and by using Active Directory in 2. Know how to manage blocked users and apps integrations: 1. Configure various integrations in which includes: Windows File Share, Salesforce, and ediscovery module connectors, SharePoint and protectors, DocuSign, Office Online, and BEMS connector for Setting security polices: 1. Apply various security policies for file, mobile, sharing, sync and watermarks in 2019 Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, MOVIRTU and SECUSMART are the trademarks or registered trademarks of Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other endorsement, guarantee, representation or warranty, or liability of any kind by Limited and its affiliated companies, all of which are expressly disclaimed to the maximum

5 Instructor-Led Training Generating logs and reports: 1. Generate various logs and reports in which includes: users and workspaces activity, licensing, usage, storage, organization and authentication activities reports and the audit log : 1. Customize the BlackBerrry 2. Configure s, ICAP, Syslog, and the Enterprise mode in 3. Define tags and workspaces roles in the organization s workspaces Managing authentication: 1. Know how to restrict unprovisioned users from creating accounts in 2. Configure organization authentication methods and service accounts in version 7.0 Administrator Training - Assessment minutes This Assessment will evaluate the learner according to the objectives for the associated learning module. The passing score for this assessment is 78% Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, MOVIRTU and SECUSMART are the trademarks or registered trademarks of Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other endorsement, guarantee, representation or warranty, or liability of any kind by Limited and its affiliated companies, all of which are expressly disclaimed to the maximum