Avaya Aura 7.1 Release Notes

Transcription

1 Avaya Aura 7.1 Release Notes Release 7.1 Issue 3 May 2017 Copyright 2017 Avaya, Inc. All rights reserved. 1

2 2017 Avaya, Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Documentation means information published in varying mediums which may include product information, operating instructions and performance specifications that are generally made available to users of products. Documentation does not include marketing materials. Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of Documentation unless such modifications, additions, or deletions were performed by or on the express behalf of Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. Link disclaimer Avaya is not responsible for the contents or reliability of any linked websites referenced within this site or Documentation provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages. Warranty Avaya provides a limited warranty on Avaya hardware and software. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support website: detailid=c under the link Warranty & Product Lifecycle or such successor site as designated by Avaya. Please note that if You acquired the product(s) from an authorized Avaya Channel Partner outside of the United States and Canada, the warranty is provided to You by said Avaya Channel Partner and not by Avaya. Hosted Service means an Avaya hosted service subscription that You acquire from either Avaya or an authorized Avaya Channel Partner (as applicable) and which is described further in Hosted SAS or other service description documentation regarding the applicable hosted service. If You purchase a Hosted Service subscription, the foregoing limited warranty may not apply but You may be entitled to support services in connection with the Hosted Service as described further in your service description documents for the applicable Hosted Service. Contact Avaya or Avaya Channel Partner (as applicable) for more information. Hosted Service THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA HOSTED SERVICE SUBSCRIPTION FROM AVAYA OR AN AVAYA CHANNEL PARTNER (AS APPLICABLE), THE TERMS OF USE FOR HOSTED SERVICES ARE AVAILABLE ON THE AVAYA WEBSITE, UNDER THE LINK Avaya Terms of Use for Hosted Services OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND ARE APPLICABLE TO ANYONE WHO ACCESSES OR USES THE HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER ), AGREE TO THE TERMS OF USE. IF YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS OF USE. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT WISH TO ACCEPT THESE TERMS OF USE, YOU MUST NOT ACCESS OR USE THE HOSTED SERVICE OR AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED SERVICE. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, UNDER THE LINK AVAYA SOFTWARE LICENSE TERMS (Avaya Products) OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE APPLICABLE TO Copyright 2017 Avaya, Inc. All rights reserved. 2

3 ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER ), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ( AVAYA ). Avaya grants You a license within the scope of the license types described below, with the exception of Heritage Nortel Software, for which the scope of the license is detailed below. Where the order documentation does not expressly identify a license type, the applicable license will be a Designated System License. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the documentation or other materials available to You. Software means computer programs in object code, provided by Avaya or an Avaya Channel Partner, whether as stand-alone products, pre-installed on hardware products, and any upgrades, updates, patches, bug fixes, or modified versions thereto. Designated Processor means a single stand-alone computing device. Server means a Designated Processor that hosts a software application to be accessed by multiple users. Instance means a single copy of the Software executing at a particular time: (i) on one physical machine; or (ii) on one deployed software virtual machine ( VM ) or similar deployment. License types Designated System(s) License (DS). End User may install and use each copy or an Instance of the Software only on a number of Designated Processors up to the number indicated in the order. Avaya may require the Designated Processor(s) to be identified in the order by type, serial number, feature key, Instance, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose. Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A Unit means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software. Units may be linked to a specific, identified Server or an Instance of the Software. Database License (DL). End User may install and use each copy or an Instance of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed communicates with no more than one Instance of the same database. CPU License (CP). End User may install and use each copy or Instance of the Software on a number of Servers up to the number indicated in the order provided that the performance capacity of the Server(s) does not exceed the performance capacity specified for the Software. End User may not re-install or operate the Software on Server(s) with a larger performance capacity without Avaya s prior consent and payment of an upgrade fee. Named User License (NU). You may: (i) install and use each copy or Instance of the Software on a single Designated Processor or Server per authorized Named User (defined below); or (ii) install and use each copy or Copyright 2017 Avaya, Inc. All rights reserved. 3

4 Instance of the Software on a Server so long as only authorized Named Users access and use the Software. Named User, means a user or device that has been expressly authorized by Avaya to access and use the Software. At Avaya s sole discretion, a Named User may be, without limitation, designated by name, corporate function (e.g., webmaster or helpdesk), an e- mail or voice mail account in the name of a person or corporate function, or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software. Shrinkwrap License (SR). You may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as shrinkwrap or clickthrough license accompanying or applicable to the Software ( Shrinkwrap License ). Heritage Nortel Software Heritage Nortel Software means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December The Heritage Nortel Software is the software contained within the list of Heritage Nortel Products located at under the link Heritage Nortel Products, or such successor site as designated by Avaya. For Heritage Nortel Software, Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the extent of the authorized activation or authorized usage level, solely for the purpose specified in the Documentation, and solely as embedded in, for execution on, or for communication with Avaya equipment. Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice. Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation, Software, Hosted Service, or hardware provided by Avaya. All content on this site, the documentation, Hosted Service, and the product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Virtualization The following applies if the product is deployed on a virtual machine. Each product has its own ordering code and license types. Note that each Instance of a product must be separately licensed and ordered. For example, if the end user customer or Avaya Channel Partner would like to install two Instances of the same type of products, then two products of that type must be ordered. Third Party Components Third Party Components mean certain software programs or portions thereof included in the Software or Hosted Service may contain software (including open source software) distributed under third party agreements ( Third Party Components ), which contain terms regarding the rights to use certain portions of the Software ( Third Party Terms ). As required, information regarding distributed Linux OS source code (for those products that have distributed Linux OS source code) and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the products, Documentation or on Avaya s website at: or such successor site as designated by Avaya. The open source software license terms provided as Third Party Terms are consistent with the license rights granted in these Software License Terms, and may contain additional rights benefiting You, such as modification and distribution of the open source software. The Third Party Terms shall take precedence over these Software License Terms, solely with respect to the applicable Third Party Components, to the extent that these Software License Terms impose greater restrictions on You than the applicable Third Party Terms. The following applies only if the H.264 (AVC) codec is distributed with the product. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE Copyright 2017 Avaya, Inc. All rights reserved. 4

5 VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE Service Provider THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER S HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY FROM THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL PARTNER S HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE OR EMBED CERTAIN THIRD PARTY SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS, THE AVAYA CHANNEL PARTNER IS REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE AGREEMENTS, AT THE AVAYA CHANNEL PARTNER S EXPENSE, DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER. WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED THE G.729 CODEC, H.264 CODEC, OR H.265 CODEC, THE AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND ALL RELATED FEES AND/OR ROYALTIES. THE G.729 CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE THE H.264 (AVC) CODEC IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE Compliance with Laws You acknowledge and agree that it is Your responsibility for complying with any applicable laws and regulations, including, but not limited to laws and regulations related to call recording, data privacy, intellectual property, trade secret, fraud, and music performance rights, in the country or territory where the Avaya product is used. Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Toll Fraud intervention If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: or such successor site as designated by Avaya. Security Vulnerabilities Information about Avaya s security support policies can be found in the Security Policies and Support section of Suspected Avaya product security vulnerabilities are handled per the Avaya Product Security Support Flow ( ). Trademarks The trademarks, logos and service marks ( Marks ) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the Copyright 2017 Avaya, Inc. All rights reserved. 5

6 registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-avaya trademarks are the property of their respective owners. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Downloading Documentation For the most current versions of Documentation, see the Avaya Support website: or such successor site as designated by Avaya. Contact Avaya Support See the Avaya Support website: for product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support. Copyright 2017 Avaya, Inc. All rights reserved. 6

7 Contents Contents... 7 Change history Introduction Product Release Matrix What s new in Avaya Aura What s new in Avaya Aura Compatibility Contacting support Contact support checklist Contact support tasks Avaya Aura Communication Manager Installation for Avaya Aura Communication Manager Required patches Backing up and installing Communication Manager Troubleshooting the installation Enhanced Access Security Gateway (EASG) What s new in Communication Manager Release Avaya Aura Session Manager Installation for Session Manager 7.1.x.x Backing up the software Installing the Session Manager software Upgrading Special Case Upgrade Paths Troubleshooting the installation Restoring software to previous version What s new in Session Manager Release 7.1.x.x Enhanced Access Security Gateway (EASG) What s new in Session Manager Release Fixes in Session Manager Release 7.1.x.x Fixes in Session Manager Release Known issues and workarounds in Session Manager 7.1.x.x Known issues and workarounds in Session Manager Release Avaya Aura System Manager Installation for System Manager

8 Required artifacts for System Manager Release Download Data Migration Utility What s new in System Manager R Enhancements delivered to System Manager 7.1: Software information: Must read: How to find a License Activation Code (LAC) in PLDS for a product Fixes in System Manager Known issues and workarounds in System Manager on VMWare in Release Deployment and Upgrade Guides: Avaya Aura Presence Services Installation for Avaya Aura Presence Services 7.1.x.x Required patches for Presence Services File list for Presence Services Installing the release Troubleshooting the installation Restoring software to previous version Backing up the software Migrating to the PS 7.1 release from a PS 6.2.X release Changes Affecting Migrations to Minimum required versions by Release Upgrade References to Presence Services Interoperability and requirements/applicability Software Development Kit Functionality not supported in Presence Services 7.1.x.x What s new in Presence Services 7.1.x.x What s new in Presence Services Release Fixes in Presence Services 7.1.x.x Fixes in Release Known issues and workarounds in Presence Services 7.1.x.x Known issues and workarounds in Release Avaya Aura Application Enablement Services Installation for Avaya Aura Application Enablement Services Release 7.1.x.x Backing up the AE Services software Interoperability and requirements Installation for Avaya Aura Application Enablement Services Release

9 Upgrading to AE Services AE Services Server Upgrade Instructions Restoring AE Services software to previous version Installation for Avaya Aura Application Enablement Services Software Only Installation steps for Avaya Aura Application Enablement Services 7.1 Aura OVA Media Functionality not supported What s new in Application Enablement Services 7.1.x.x What s new in Application Enablement Services VM Foot Print Size and capacity Enhanced Access Security Gateway (EASG) Issues related to Backup and Restore Upgrading issues related to licenses and the AE Services 7.1 embedded WebLM server WebLM server compatibility Issues related to Enterprise Directory Issues related to SNMP Alarm Viewer Change Known issues and workarounds in Application Enablement Services 7.1.x.x Known issues and workarounds Application Enablement Services in Release Avaya Aura Utility Services Installation for Avaya Aura Utility Services Release Enhanced Access Security Gateway (EASG) How to find License Activation Code (LAC) in PLDS for a product What s new in Utility Services Release 7.1.x What s new in Utility Services Release Fixes in Utility Services Release 7.1.x.x Fixes in Utility Services Release Known issues and workarounds in Utility Services Release 7.1.x.x Known issues and workarounds in Utility Services Release Avaya Aura Communication Manager Messaging Installation for Avaya Aura Communication Manager Messaging 7.0.x.x Backing up the software Upgrade Paths (from/to System Platform) File list Installing the release Troubleshooting the installation Hardware compatibility

10 Interoperability and requirements What s new in Avaya Aura Communication Manager Messaging Release 7.0.x.x What s new in Communication Manager Messaging Fixes in Communication Manager Messaging Release 7.0.x.x Fixes in Communication Manager Messaging Fixes in Communication Manager Messaging Known issues and workarounds in Communication Manager Messaging Release 7.0.x.x Known issues and workarounds in Communication Manager Messaging Release Avaya Appliance Virtualization Platform Installation for Avaya Appliance Virtualization Platform Release 7.1.x.x File list Enhanced Access Security Gateway (EASG) Installing the release Troubleshooting the installation Restoring software to previous version What s new in Avaya Appliance Virtualization Platform Release 7.1.x.x What s new in Release Fixes in Avaya Appliance Virtualization Platform Release 7.1.x.x Fixes in Avaya Appliance Virtualization Platform Known issues and workarounds in Avaya Appliance Virtualization Platform Release 7.1.x.x Known issues and workarounds in Avaya Appliance Virtualization Platform Languages supported Avaya Aura G430 and G450 Media Gateways Installation for Avaya Aura G430 and G450 Media Gateways Release 7.1.x.x Required patches Pre-Install Instructions File Download Instructions Backing up the software Installing the release Troubleshooting the installation Restoring software to previous version What s new in Avaya Aura G430 and G450 Media Gateways Release 7.1.x.x What s new in G430 and G450 Media Gateways Release , Builds and Fixes in G430 and G450 Media Gateways Release 7.1.x.x Fixes in G430 and G450 Media Gateways Release Builds and

11 Known issues and workarounds in G430 and G450 Media Gateways Release 7.1.x.x Known issues and workarounds in G430 and G450 Media Gateways Release Builds and Languages supported Documentation errata Avaya Aura Media Server What s new in Avaya Aura Media Server What s new in Avaya Aura Media Server What s new in Service Pack Beta Contact support checklist Contact support tasks Installation for Avaya Aura Media Server ESXi/vCenter 6.5 Limitations Enhanced Access Security Gateway (EASG) Functionality not supported Fixes in Avaya Aura Media Server 7.8.x Fixes in System Layer for Service Pack Known issues and workarounds in Avaya Aura Media Server Languages supported Documentation errata Avaya Aura WebLM Installation for Avaya Aura WebLM on VMWare Release Installing the release Resource allocation and reservation for standalone WebLM on VMware Software information Troubleshooting the installation Contacting support Contact support checklist What s new in Avaya Aura WebLM on VMWare for Fixes in Avaya Aura WebLM on VMWare for Known issues and workarounds in Avaya Aura WebLM on VMWare for Avaya Aura Device Services Installation Required patches File list for Avaya Aura Device Services Backing up the software

12 Installing the release Troubleshooting the installation Restoring software to previous version What s new in Avaya Aura Device Services What s new in Release Fixes in Avaya Aura Device Services Fixes in Release Known issues and workarounds Known issues and workarounds in Release Languages supported

13 Change history Issue Date Description 1 08-May-2017 GA Release of Avaya Aura 7.1 Release Notes 2 08-May-2017 Modified PLDS ID and Software Files for SMGR 3 09-May-2017 Addition of a couple of recommended patches for Utility Services Introduction This document provides late-breaking information to supplement Avaya Aura 7.1 release software and documentation. For updated documentation, product support notices, and service pack information, go to the Avaya Support site at 13

14 Product Release Matrix The following table lists the chronological release numbers of Avaya Aura applications by product. Legend: NA denotes that no version was released for that cycle, and the last released version is compatible with all Avaya Aura versions. Release Number Product Name Avaya Aura Communication Manager X X X X X X X X Avaya Aura Session Manager X X X X NA X X X Avaya Aura System Manager X X X X NA X X X Avaya Aura Presence Services X NA NA X NA NA X X Avaya Aura Application Enablement Services X NA X X NA NA NA X Avaya Aura Utility Services X X X X NA NA X X Avaya Aura Communication Manager Messaging NA NA NA NA NA NA X Avaya Appliance Virtualization Platform X X X X NA NA NA X Avaya Aura G430 and G450 Media Gateways X X X X NA NA X X Avaya Aura WebLM on VMWare X X X X NA X X X Avaya Aura Device Services* * X NA Avaya Aura Media Server Release Service Pack Beta 3 X * GA in June

15 What s new in Avaya Aura What s new in Avaya Aura 7.1 Product Enhancement Description G430/G450 Security TLS feature enhancements and administration. G430/G450 Security Enhanced user login and password administration. G430/G450 Security SSH cipher, key exchange algorithm, and MAC administration. G430/G450 Security Update versions of OpenSSL, SSH Server, and SSH Client. G430/G450 Security Use of SHA2 to provide more secure download of firmware images. G430/G450 Security FIPS mode configuration option to assure only NIST approved authentication and encryption algorithms and security policies are used (FIPs certification currently in progress). Compatibility For the latest and most accurate compatibility information, go to Version Product Description 7.1.x.x Communication Manager G430 and G430 Media Gateways In Release 7.1, the gateway defaults to using TLS 1.2, PTLS, and unencrypted H.248 communication with Communication Manager. Earlier versions of Communication Manager do not support TLS version 1.2. Refer to the "set link-encryption" gateway CLI command to adjust these settings. Contacting support Contact support checklist If you are having trouble with an Avaya product, you should: 1. Retry the action. Carefully follow the instructions in written or online documentation. 2. Check the documentation that came with your hardware for maintenance or hardware-related problems. 3. Note the sequence of events that led to the problem and the exact messages displayed. Have the Avaya documentation available. If you continue to have a problem, contact Avaya Technical Support: 4. Log in to the Avaya Technical Support Web site 15

16 5. Contact Avaya Technical Support at one of the telephone numbers in the Support Directory listings on the Avaya support Web site. Avaya Global Services Escalation Management provides the means to escalate urgent service issues. For more information, see the Escalation Contacts listings on the Avaya Support site. Contact support tasks You may be asked to one or more files to Technical Support for analysis of your application and its environment. 16

17 Avaya Aura Communication Manager Installation for Avaya Aura Communication Manager 7.1 Required patches For information about patches and product updates, see the Avaya Technical Support Web site For more details see PCN2061S on the Avaya Technical Support site NOTE: There is a known issue if CM 7.0.x was previously deployed using the vsphere client, and SDM on Avaya Aura System Manager is being used to upgrade from CM 7.0.x to CM 7.1, trust between SDM and CM cannot be established. For this case a CM 7.0.x pre-upgrade patch that allows trust to be established between CM and SDM must be activated on CM 7.0.x prior to using SDM to upgrade to CM 7.1.x. The pre-upgrade patch is available on Avaya Support under CM 7.1.x Downloads. Backing up and installing Communication Manager Communication Manager 7.1 software includes certain third party components including Open Source Software. Open Source Software licenses are included in the Avaya Aura 7.1. Communication Manager Solution Templates DVD. To view the licenses: 1. Insert the Avaya Aura 7.1 Communication Manager Solution Templates DVD into the CD/DVD drive of a personal computer. 2. Browse the DVD content to find and open the folder D:\Licenses. 3. Within this folder are subfolders for Branch Gateway, Communication Manager, Installation Wizard, Session Manager, and Utility Services that contain the license text files for each application. 4. Right click the license text file of interest and select Open With -> WordPad. This information is only accessible on the Communication Manager software DVD and is not installed or viewable on the Communication Manager Server. Troubleshooting the installation Support for Communication Manager is available through Avaya Technical Support. If you encounter trouble with Communication Manager: 1. Retry the action. Follow the instructions in written or online documentation carefully. 2. Check the documentation that came with your hardware for maintenance or hardware-related problems. 3. Note the sequence of events that led to the problem and the exact messages displayed. Have the Avaya documentation available. 4. If you continue to have a problem, contact Avaya Technical Support by: a. Logging on to the Avaya Technical Support Web site b. Calling or faxing Avaya Technical Support at one of the telephone numbers in the Support Directory listings on the Avaya support Web site. 17

18 You may be asked to one or more files to Technical Support for analysis of your application and its environment. Note: If you have difficulty reaching Avaya Technical Support through the above URL or address, go to for further information. When you request technical support, provide the following information: - Configuration settings, including Communication Manager configuration and browser settings. - Usage scenario, including all steps required to reproduce the issue. - Screenshots, if the issue occurs in the Administration Application, one-x Portal, or one-x Portal Extensions. - Copies of all logs related to the issue. - All other information that you gathered when you attempted to resolve the issue. Tip: Avaya Global Services Escalation Management provides the means to escalate urgent service issues. For more information, see the Escalation Contacts listings on the Avaya Web site. For information about patches and product updates, see the Avaya Technical Support Web site Enhanced Access Security Gateway (EASG) EASG provides a secure method for Avaya services personnel to access the Avaya Aura applications remotely and onsite. Access is under the control of the customer and can be enabled or disabled at any time. EASG must be enabled for Avaya Services to perform tasks necessary for the ongoing support, management and optimization of the solution. EASG is also required to enable remote proactive support tools such as Avaya Expert Systems and Avaya Healthcheck. What s new in Communication Manager Release 7.1 For more information see What s New in Avaya Aura Release 7.1 document on Avaya Support site. Enhancement Description New Features Compliance with DISA security STIGs CAC sharing between CM and SM IPv6 support for Commercial and Federal markets Command history ability to define the number of months to maintain command history up to 24 months Support for network preemption Support for CM simplex configuration in AWS environment Operational Improvements Updated browser support Discontinued support of tethereal symbolic link to tshark Discontinued support for Telnet Discontinued support of default server identity certificate 18

19 Avaya Aura Session Manager Installation for Session Manager 7.1.x.x Backing up the software Refer to the Session Manager Backup and Restore section of the Deploying Avaya Aura Session Manager guide. Installing the Session Manager software Upgrading For more detailed information about upgrading your Session Manager see Upgrading Avaya Aura Session Manager. Note: the S8510 and S8800 servers are not supported on Session Manager 7.1 and later. Upgrades from prior releases running on those servers must include planning for a Server replacement. All upgrades to 7.1 must be performed on a system running 7.0.x.x. Once the system is running 7.0.x.x will be applied as a patch using the System Manager - Solution Deployment Manager (SDM). Special Case Upgrade Paths 1. From bare metal Session Managers The supported upgrade paths to Session Manager 7.1 are from: SM 7.0 and subsequent service packs SM 6.3 and subsequent feature or service packs SM 6.2 and subsequent service packs. SM 6.1 and subsequent service packs SM 6.0 SP1 and subsequent service packs Note: Systems running any earlier SM release must be upgraded to one of the above releases before it can be upgraded to Session Manager VMware-based Session Manager The supported upgrade paths to Session Manager 7.1 are: SM 6.2 Service Pack 3 and SM 6.2 Service Pack 4 SM and subsequent feature or service packs Note: These upgrades are not supported by System Manager - Solution Deployment Manager (SDM), so to upgrade, it is necessary to use the data migration utility as described in the Session Manager VE upgrade guide. 3. Upgrades to Profile 1 Session Manager In Session Manager 7.1 the concurrently registered device capacity of SM Profile 1 has been reduced from 2500 devices to 2000 devices. Customers with SM systems that have been administered with more than 2000 devices prior to upgrading to 7.1, must understand usage and if the system requires more than 2000 concurrent registrations, the solution needs to be re-administered to reduce the number of devices prior to the upgrade. In some instances this may include adding an additional SM server, or increasing the footprint (using a higher Profile) on the existing server. 4. Certificate Special Handling 19

20 Any pre-6.3 Session Manager using third party identity certificates will need to have those certificates readministered after upgrading to SM 7.1. Third party trusted certificates will be preserved. No action is required for pre-6.3 SM s using default identity certificates. Refer to Session Manager Administration guide for details on configuring third party certificates. 5. Systems using Avaya Aura Device Services (AADS) When upgrading from a system where AADS is being used, a pre-upgrade patch must be applied to SM prior to upgrading to 7.1. The patch can be downloaded from The patch name is Session_Manager_ bin Note: During the maintenance window where SMs are being upgraded to 7.1, AADS services will be impacted. Specifically, when upgrading SMs from systems where User Data Storage clustering was enabled, a User Data Storage repair needs to be manually run after the SMs have been upgraded to 7.1. AADS operations may fail until the repair operation is completed. Prior to executing the repair, ensure that the Connect Test and Cluster Status indicators on the User Data Storage status screen are showing success (green). Once the indicators are green, select all SMs in the cluster and run a Repair operation. Note that this applies to all SMs, even those that were not yet upgraded to 7.1 in the same maintenance window. Troubleshooting the installation Refer to Troubleshooting Avaya Aura Session Manager. Restoring software to previous version Refer to product documentation. 20

21 What s new in Session Manager Release 7.1.x.x Enhanced Access Security Gateway (EASG) EASG provides a secure method for Avaya services personnel to access the Avaya Aura Session Manager remotely and onsite. Access is under the control of the customer and can be enabled or disabled at any time. EASG must be enabled for Avaya Services to perform tasks necessary for the ongoing support, management and optimization of the solution. EASG is also required to enable remote proactive support tools such as Avaya Expert Systems and Avaya Healthcheck. What s new in Session Manager Release 7.1 The following table lists enhancements in this release. Enhancement Description New Features Security Enhancements (DOD and Commercial), including: o Ability to deprecate usage of TLS 1.0/1.1 o Certificate revocation lists CAC sharing between CM and SM IPv6 support for Commercial and Federal markets Assured Services SIP Operational Improvements Update to RHEL 7 ESXi 6.5 Support Ease of Use Support VE and AVP upgrades to 7.1 using SDM. WebLM Upgrade Workflow Simplification eliminates need to re-host licenses during upgrade. 21

22 Fixes in Session Manager Release 7.1.x.x Fixes in Session Manager Release 7.1 The following table lists the fixes in this release: ID Minimum Conditions Visible symptoms Release found in ASM [RHSA-2016: ] java openjdk security update N/A N/A ASM Oracle Java Critical Patch Update (October 2015) N/A N/A ASM-351 [RHSA-2015: ] glibc security and bug fix update N/A N/A ASM-318 [RHSA-2015: ] Moderate: krb5 security update N/A N/A ASM-400 [RHSA-2015:1081-2] Important: kernel security and bug fix update N/A N/A ASM [RHSA-2016: ] Important: kernel security and bug fix update N/A N/A ASM [RHSA-2016: ] Moderate: python security update N/A N/A ASM [RHSA-2016: ] Important: bind security update N/A N/A ASM [RHSA-2016: ] Moderate: expat security update N/A N/A ASM [RHSA-2016: ] Important: policycoreutils security update N/A N/A ASM [RHSA-2016: ] Moderate: vim security update N/A N/A ASM [RHSA-2017: ] Important: bind security update N/A N/A ASM [RHSA-2017: ] Moderate: ntp security update N/A N/A ASM [RHSA-2017:0036] Important: kernel security and bug fix update N/A N/A ASM [RHSA-2016: ] Moderate: nss and nss-util security update N/A N/A ASM [RHSA-2016: ] Important: openssl security update N/A N/A ASM [RHSA-2016: ] Moderate: kernel security, bug fix, and enhancement update N/A N/A 22

23 Known issues and workarounds in Session Manager 7.1.x.x Known issues and workarounds in Session Manager Release 7.1 The following table lists the known issues, symptoms, and workarounds in this release. ID Minimum conditions Visible symptoms N/A Breeze interop Breeze 3.3 or later is required if Session Manager 7.1 IPv6 features are to be enabled. Failure to ensure this will result in Breeze nodes becoming unusable. N/A Third party certificates Any pre-6.3 Session Manager using third party identity certificates will need to have those certificates re-administered after upgrading to SM 7.1. Third party trusted certificates will be preserved. No action is required for pre-6.3 SM s using default identity certificates. Refer to Session Manager Administration guide for details on configuring third party certificates. Workaround N/A N/A 23

24 Avaya Aura System Manager Installation for System Manager 7.1 Required artifacts for System Manager Release 7.1 The following section provides System Manager downloading information. For installation and upgrade procedure, see documents mentioned in Installation and Upgrade note. Download ID Artifact Notes SMGR71GA001 SMGR71GA002 SMGR71GA004 SMGR71GA006 SMGR71GA007 Avaya Aura System Manager 7.1 OVA Avaya Aura System Manager 7.1 High Capacity (Profile 3) OVA SDM Client for System Manager 7.1 System Manager 7.1 Mandatory Patch bin file Post OVA deployment / Data Migration System Manager 7.1 GA Patch 1 for Breeze 3.3 Verify that the md5sum for the downloaded OVA image matches the number on the Avaya PLDS website. SMGR e65-50.ova Size: 2.90 GB Md5sum: da29c8fe0e ed6d6ed84fbe67 Verify that the md5sum for the downloaded OVA image matches the number on the Avaya PLDS website. SMGR-PROFILE e65-50.ova Size: 2.92 GB Md5sum: 4232aaf1cf83e94e78f63447a9a503bb Verify that the md5sum for the downloaded zip image matches the number on the Avaya PLDS website. Avaya_SDMClient_win64_ _45.zip Size:227 MB Md5sum: c9e6881f796795d31a0bac8a7cd8b099 Verify that the md5sum for the downloaded bin image matches the number on the Avaya PLDS website. System_Manager_R7.1_r _mandatoryPatch.bin Size: 730MB Md5sum: 38d40925fe14e3b070bac629241c8061 Verify that the md5sum for the downloaded Bin image matches the number on the Avaya PLDS website. SystemManagerPatchForBreeze3.3_r bin Size:91MB Md5sum: ce7e1dfaae a66bf5 SMGR71AWS01 Avaya Aura System Manager 7.1 Amazon Web Service OVA Verify that the md5sum for the downloaded OVA image matches the number on the Avaya PLDS website. SMGR aws-50.ova Size: 2.90 GB Md5sum: 80e45c700f6acf10a994b4f18a3b298f 24

25 Download ID Artifact Notes SMGR71AWS02 Avaya Aura System Manager 7.1 Amazon Web Service Profile-3 (High Capacity) OVA Verify that the md5sum for the downloaded OVA image matches the number on the Avaya PLDS website. SMGR-PROFILE aws-50.ova Size: 2.92 GB Md5sum: ad6654b9b75a60c9fdd271f198392b95 Note: To leverage deployment via Service Port using SDM client, get the Solution Deployment Manager client software from Avaya support site. The Solution Deployment Manager client version available in the media does not support Service Port deployment. Download Data Migration Utility This section gives the download information. For installation and upgrade procedure, see documents mentioned in the Installation and Upgrade note. Note: The data migration utility is required only if you are upgrading from System Manager 6.0.x, 6.1.x, 6.2.x, 6.3.x and 7.0.x Ensure that you run the data migration utility only on 7.1 release. Refer to the document Upgrading Avaya Aura System Manager to Release 7.1 for more details. Download ID Artifact Notes SMGR71GA005 Data Migration utility datamigration-144.bin for System Manager Size: 1.79 MB 7.1 MD5SUM: 20cc18b d5ae ac9170 What s new in System Manager R7.1 This Release Notes document provides information about new features, installation downloads, and the documentation of Avaya Aura System Manager 7.1 on VMware. This document also contains information about known issues and the possible workarounds. This document provides information about System Manager 7.1 Release deliverables which includes System Manager 7.1 VMWare OVA, 7.1 Data Migration Utility and Solution Deployment Manager (SOLUTION DEPLOYMENT MANAGER) Client. Some product changes are documented as Product Support Notice (PSN). The PSN number defines the related document. Enhancements delivered to System Manager 7.1: Enhancement Moved base operating system to RHEL 7.2 Updated to OpenJDK Update 121 Updated the PostgreSQL database version to 9.6 Keywords Infrastructure and Serviceability Updates 25

26 Enhancement VMware ESXi Versions 5.5, 6.0 and 6.5. AVP 7.1 Browsers Supported: Firefox Versions 48,49,50 and IE System Manager IPv6 Support [Dual stack Network] EASG login Support for installing System Manager 7.1 OVA on the Appliance Virtualization Platform (AVP) that is being introduced in Avaya Aura 7 as part of the Avaya Provided Appliance. System Manager 7.1 OVA installation on AVP 7.0 is not supported. User management includes following new features: Login Password Policies Communication Profile Password Polices Generate and Password Multitenancy support for User synchronization using LDAP [User can select Tenant information in User Provisioning Rule]. Support for maximum of 25 concurrent admin logins [Default is 5]. Bulk import and export of excel and xml for the Equinox communication profile. User Management web service support for Equinox communication profile. Solution Deployment Manager provides a centralized software management solution in System Manager. SDM can support deployments, migrations, upgrades, and updates to the suite of Avaya Aura 7.1 applications. System Manager Solution Deployment Manager will support Migration/Upgrade [VMWare7.0.x to VMWare7.1 Upgrade] for following products. Session Manager (SM) Branch Session Manager (BSM) Application Enablement Service (AES) [Sprint-10] Utility Services (US) Communications Manager (CM) CM Messaging (CMM) WebLM Supports same Web Browsers as System Manager 7.1. Supports Tomcat Server (8.0.18) AVP Upgrade from 7.0.x to 7.1 Using Solution Deployment Manager Client/Central Solution Deployment Manager. System Manager Upgrade to 7.1 from 6.x System Platform based System Manager. System Manager VMWare to VMWare Upgrade support [System Manager 7.0.x to Keywords Avaya Appliance User Management Solution Deployment Manager (Solution Deployment Manager) Solution Deployment Manager Client 26

27 Enhancement System Manager 7.1] Same Box Migration. Configure and push/delete syslog profiles on AVP Configure and push/delete syslog profiles on System Manager and SM. AVP Kick start file Retaining host id while doing System Manager upgrade from 7.0.x to 7.1 release from Solution Deployment Manager client. Clients can also use certificate based authentication while invoking the web services. System Manger 7.1 now supports login for User Interface and Command Line Interface using certificate. System Manager 7.1 Supports the following Certificate Management features: Support for Revocation checking. As a CA support for OCSP and CRL Global Configuration for TLS version. Mutual authentication configuration Support for scheduled CRL download from external CRL distribution point System Manager 7.1 includes support for Syslog forwarding to Remote Syslog server. Certificate based Syslog forwarding is also supported. System Manager 7.1 introduces the ability to separate management and non-management with OOBM feature over IPv6 address System Manger 7.1 now supports Audit log configuration System Manager 7.1 includes support for Geo Configuration with IPv6 address. Included New Command Line Interface based user creation during System Manager Deployment Keywords Secured Web Services Certificate based login for User Interface and SSH Certificate Management RSyslog Support Out-of-Band Management[OOBM] Audit Log Configuration Geo Configuration over IPv6 New Customer CLI Login Software information: Software Version Note Postgres 9.6 Used as a System Manager database. For more information, see: Red Hat bit Used as the operating system for the System Manager template Open JDK 1.8 update bit For Solution Deployment Manager Client, Open JDK internal JBoss