Readme for Device Pack 16 for Cisco Prime Infrastructure 3.1

Transcription

1 Readme for Device Pack 16 for Cisco Prime Infrastructure 3.1 Revised: 10/10/2017 This Readme provides information on installing and upgrading, bug fixes, and additional documentation for Cisco Prime Infrastructure, Release 3.1. Contents Viewing New Devices Supported... 2 NBAR2 Protocol pack Update... 2 Product Alert System Update... 2 System Requirements... 2 Package Details... 2 Device Packs Installation... 2 Installing the Device Packs from cisco.com... 3 Installing the Device Packs from Local Storage... 3 Installing the Device Pack on High Availability Mode... 4 Troubleshooting Device Pack Release Installs in High Availability Implementations... 4 Caveats... 5 Resolved Problems... 5 Bugs Resolved in Device Pack Bugs Resolved in Device Pack 1 to Device Pack Known Problems Prime Infrastructure Device Pack issue: Device Platform issue: Obtaining Documentation and Submitting a Service Request Page 1

2 Viewing New Devices Supported To view the devices that are supported in this Device Pack, please see Supported-Device-List.xlsx NBAR2 Protocol pack Update For more details on the NBAR2 protocol pack update in Prime Infrastructure, please refer to Prime Infrastructure 3.1 User Guide. For more details on the NBAR2 Protocol Pack, please refer to NBAR2 Protocol Pack Release Notes. Product Alert System Update This Device pack contain Product Alert System Metadata Database dump file dated 12-July-2017 The dump file is used by Prime Infrastructure to generate the following reports: Product Security Incident Response Team (PSIRT) report Hardware End of Life (HW-EOX) report Software End of Life (SW-EOX) report Field Notice (FN) report System Requirements Install the Device Packs on a server running Cisco Prime Infrastructure version 3.1. Note: You cannot install this UBF on Cisco Prime Infrastructure version 3.0 or any earlier releases. Package Details Files Device-Pack-16-PI ubf Description Updated Bundle File with Incremental Device Updates. File size: 192 MB Device Packs Installation You can install the Device Packs in one of two ways: Page 2

3 From Cisco.com. See Installing the Device Packs from cisco.com. From a local storage. See Installing the Device Packs from cisco.com Installing the Device Packs from cisco.com 1. Log in to the Prime Infrastructure 3.1 server. 2. Choose Administration > Software Update. 3. Click Download. 4. Log in with your cisco.com credentials to check for updates directly from the Prime Infrastructure server. 5. Select Device-Pack-16-PI ubf and click Download. 6. Click Install to install the Device Pack. A pop-up will be thrown to restart the Cisco Prime Infrastructure server automatically. 7. If you click Yes in the pop-up, the installation will continue and Prime Infrastructure will restart automatically after the installation. 8. If you click No in the pop-up, the installation will fail. You must click Install to continue the Installation. Installing the Device Packs from Local Storage 1. Log in to Prime Infrastructure 3.1 server. 2. Choose Administration > Software Update. 3. Click Upload. 4. Click Browse and locate the Device-Pack-16-PI ubf file. 5. Click Install to install the Device Packs. A pop-up will be thrown to restart the Cisco Prime Infrastructure server automatically. 6. If you click Yes in the pop-up, the installation will continue and Prime Infrastructure will restart automatically after the installation. 7. If you click No in the pop-up, the installation will fail. You must click Install to continue the Page 3

4 Installation. Note: If you previously added a device that is newly supported in this Device Pack, you need to delete the device from Prime Infrastructure and then add it again. Installing the Device Pack on High Availability Mode Download the Prime Infrastructure Device Pack Device-Pack-16-PI ubf and save the file in your local system. To install the downloaded Prime Infrastructure 3.1- Device Pack 16 Device-Pack-16-PI ubf in High Availability mode follow the below steps: Note: Prime Infrastructure 3.1 Device Pack 16 release can be applied only in primary and secondary standalone servers. The server will restart automatically once the installation is complete. The restart typically takes 25 to 35 minutes. You cannot apply Prime Infrastructure 3.1 Device Pack 16 when HA is enabled. If you are installing Cisco Prime Infrastructure 3.1 Device Pack 16 on High Availability (HA) paired servers, you will get the following error message: For more details, see Removing HA Via the GUI in the Cisco Prime Infrastructure 3.1 Administrator Guide. Continue the patching once HA removed completely. For more details, see the Patching New High Availability Servers section in the Cisco Prime Infrastructure 3.1 Administration Guide. Troubleshooting Device Pack Release Installs in High Availability Implementations If you are unable to apply this device pack release in a High Availability (HA) implementation, check whether your network bandwidth, throughput and latency meets the network requirements recommended in Network Throughput Restrictions on HA section in the Cisco Prime Infrastructure 3.1 Administration Guide. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC for su pport. In all cases, you can use the backup-logs command on one or both servers to get information on the source of the failure. For more information, see the backup-logs section in the Command Reference Guide for Cisco Prime Infrastructure 3.1. Page 4

5 Caveats Readme Device Pack v16 for Cisco Prime Infrastructure Cisco 5400 Enterprise Network Compute System has only basic support. Cisco Integrated Services Virtual Router support is available only for inventory and configuration archive. Cisco Industrial Ethernet 1000 Series Switches has only inventory support. Cisco Aironet 1830 has only inventory support. Following CLI templates will not work for SG/SF250, SG/SF350 and SG/SF550 devices Banner Predefined ACL Predefined Configure logging Predefined Reboot Predefined Resolved Problems Bugs Resolved in Device Pack 16 CSCvf87226 SWIM Distribution fails if a device is in a timezone that is ahead of the UTC timezone. Cat3850 Bugs Resolved in Device Pack 1 to Device Pack 15 CSCvf36172 LINK ports are showing in the unconnected ports view instead of Link ports view in Prime Infrastructure. All devices CSCva63716 CSCvc14207 CSCvc63622 lldp run command is listed under vlan in processed configuration. SNMP attribute configured in def file is not used to collect feature details. There is no next-hop populated for IPv6 static routes with port channel as exit interface. All devices All devices All devices CSCvf69354 Image family populated wrongly for ASA 5555X which blocks SWIM workflow. ASA CSCvc18352 Prime Infrastructure polling incorrect OID for ASA fan status. ASA CSCuz74519 Inventory collection for ASA-55xx fails on CDP/LLDP. ASA-55xx CSCva20388 ASA 5510 moves to partial collection due to physical inventory feature failure. ASA 5510 Page 5

6 CSCux66635 CLI template fails on ASA 55xx device. ASA 55xx CSCuz78432 ASA 5505 SWIM fails when using TFTP. ASA 5505 CSCva57856 ASA 5505 moves to partial collection with physical inventory failure. ASA 5505 CSCuy28421 Unable to perform Software Image upgrades using SWIM on ASA ASA 5505 CSCuz78432 ASA SWIM fails when using TFTP. ASA 5505 CSCvf68102 ASR 1002 device goes to Collection Failure when upgrading from DP12 to a higher Device Pack. ASR1002 CSCvd54926 Prime Infrastructure 3.1: Incorrect Fan Status ASR ASR /1006. ASR 1006 CSCvb64443 SWIM failure when external server is used. ASR1001x and 1002 CSCvb65965 File image collection job fails for ASR 1002-X. ASR 1002-X CSCve02669 Unable to archive configuration for ASR 920 on Cisco Prime Infrastructure 3.1. ASR 920 CSCvd75010 ASR 1K - Erase flash does not consider standby. ASR 1k CSCuu31059 Software Image Management Image import is failing for AP801. AP801 CSCvc87672 CSCuz89124 CSCvc23956 CSCve01102 CSCve63847 Verification in Progress bar running forever for Catalyst 29XX and Catalyst 3750 stackable switch. Configuration archive is not working on Catalyst 2960CX series switches. Device Recommendation failing for C2960 Switch with Recommend higher version enabled Prime Infrastructure SWIM job displays the password in clear test for failed job for 2k devices. SWIM deployment fails due to lack of space for Catalyst Catalyst 3750 & Catalyst 29xx Catalyst 2960CX Catalyst 2960 Catalyst 2960 Catalyst 3560 CSCuz69007 Configuration archive is not working on Catalyst 3560CX series switches. Catalyst 3560CX CSCvf40942 Activation is failing for 12.X images for 3750 Stack device. Catalyst 3750 CSCvf01523 When we distribute 3750 tar images with "lm" character in it, we could see boot set including "lm" in extracted tar folder name. But device removes "lm" keyword while extracting Catalyst 3750 CSCve65219 Upgrade analysis shows device RAM is 0 and Flash information not showing correctly. Catalyst 3750 CSCvd89546 Image distribution to 3750 switch stacks is always failing. Catalyst 3750 CSCvd76066 Distribution not happening for IP services with Express set up images in Cat Catalyst 3750 Page 6

7 CSCvd56238 CSCvb68416 CSCvc33202 CSCvc33202 CSCvc04372 CSCvc20707 Setting boot variable fails with Express setup tar image in 3750 Failure distributing tar images to catalyst 3750X, V stackable devices X PI should handle the tar file deletion while choose distribute with erase flash 3750 X Prime Infrastructure should handle the tar file deletion while choose distribute with erase flash Stack - Image distribution failed with insufficient space on one stack member Why http is tried by SWIM when http is not configured on the device. Catalyst 3750 Catalyst 3750X,V Catalyst 3750X Catalyst 3750 X Catalyst 3850 Catalyst 3850 CSCvf02570 Prime Infrastructure is not able to distinguish the images between 6L-E and 7L-E modules of Cat4506-E. Catalyst 4500 CSCve93317 Collection failure in Cat4500 Catalyst 4500 CSCvc90765 VSS C4500X fan status is not shown correctly by Prime Infrastructure. Catalyst 4500 CSCuz74552 CSCuy67833 CSCva60192 CSCvb56594 CSCvb42885 CSCum26546 SWIM Distribution of 15.0(2) SG9 image to Catalyst 4500 works using SCP. Support of additional protocol via SIMS. Setting boot var to TAR file for 4500x is not working. Cat 4k k2 series: Erase flash fails while distribution. Prime Infrastructure 3.1 DP3 will not activate SWIM image on Catalyst Prime Infrastructure shows the fans status of Catalyst 6500 as Red. Catalyst 4500 Catalyst 45xx Catalyst 65xx Catalyst 4500x stack Catalyst 4k K2 series Catalyst 4500 Catalyst 6500 CSCvb27145 Cat 6k VSS distribution options should be restricted based on device mode. Catalyst 6500 VSS CSCve27784 Image not showing in CCO for CBS3020 CBS 3020 CSCvd48241 Unable to upgrade CBS 3120x device. CBS 3120X CSCve20088 Activation is failing for CBS 3120X device. CBS 3120X CSCve74412 No device package found for the device for IE4010 switches. IE4010 CSCve65219 Upgrade analysis shows device RAM is 0 and Flash information not showing correctly. ISR 1800 ISR CSCvd98102 Collection failure on ISR 4331 devices when IP Address is unsigned to interfaces which are configured with DHCP. ISR 4331 Page 7

8 CSCva19389 CSCva24091 CSCuz50073 Prime Infrastructure Missing bootflash from configuration after software distribution to ISR 4k. Device provisioning is not working in PnP with CNS ISR 800 device type. To support 2048 encryption to ISR devices in Configuration archive. ISR 4k ISR 800 ISR device CSCva76804 Prime Infrastructure shows incorrect configured speed for T1, serial interfaces. ISR 2821 CSCvb13279 Image verification does not use 64 bit counter. ISR ASR CSCvb53190 Error while copying the Running config to startup config in IWAN. ISR CSCvb72840 ISR G1s and G2s images are not shown in activation list. ISR G1 and G2 CSCvc13769 Add priority in deleting files from flash for ISR-G2 devices. ISR CSCvc39006 Support ISR 3900 series activation from library flow. ISR 3900 CSCvc66333 Prime Infrastructure Add FTP protocol support for SWIM for ISR 881, 2901/21/51. ISR 881 CSCve20738 ISR Image family version is incorrect in Software Image Management page. ISR 4300 CSCve62949 Nexus devices shown wrong FLASH data in upgrade analysis report. Nexus CSCve47940 Upgrade analysis always shows device RAM is 0. Nexus 9K CSCve27769 Configuration Archive fails for N7k device due to 'Dangling meta character'. Nexus 7K CSCve47111 Configuration archive failing for N7k device due to Timeout. Nexus 7k CSCve55541 Rollback for N7k devices is in partial success if banner is added to the device. Nexus 7k CSCvc42629 showprivilege fails on Nexus 9372PX. Nexus 9372 PX CSCvd36667 Nexus7k activation failure when no enough space for image on sup-standby existence. Nexus 7k CSCuz73729 Unable to import "nxos images" via Prime Infrastructure. Nexus 9000 CSCur35388 Inventory collection fails for Nexus 4001I device due to VLAN failure. Nexus 4001 CSCva01207 Image distribution is not working for Nexus 7k. Nexus 7k CSCva10963 Prime Infrastructure Nexus 7700 (2 Slot) configuration archive fails with unsupported operation. Nexus 7702 CSCuy45267 LLDP features fails in Nexus 3k leading device to partial collection. Nexus 3k CSCva08033 Configuration archive fails for Nexus 9372PX. Nexus 9372PX Page 8

9 CSCva84837 Devices running NX-OS fail collection due to terminal length. Nexus CSCvb09896 Configuration archive timing out in Nexus 5000 and 7000 devices with SSH protocols. Nexus CSCva15902 Configuration archive failing for 350/350xg/550xg switches SG350 SG350XG SG550XG CSCvb76893 SF 500 Configuration archive failure. SF 500 CSCvc63420 Configuration archive failing for SF300 devices with SSH/TELNET authentication failure. SF300 CSCve31379 Configuration archive failed on SG 300. SG 300 CSCvf27800 Config archive Fails for VG202XM with No device package found error. VG200 CSCvf03841 CSCvb57356 CSCvb86751 CSCve04771 Config archive for ciscovg310 fails with Error: No device package found for the specified device Image distribution job on VG 224 Voice Gateway fails. Prime Infrastructure Configuration archive job on VG 224 Voice Gateway fails. VG Configuration archive fails and shows no device package found. VG310 VG 224 Voice Gateway VG 224 Voice Gateway VG 300 CSCve54569 Prime Infrastructure should use 'show run-config startup-commands' to take WLC backup. WLC CSCve70326 Configuration archive for WLC actually collects the startup configuration and updates as running in Prime WLC Infrastructure. CSCuy67833 Support of additional protocol via SIMS WLC CSCuz67436 Configuration archive fails for SRE 700 WLC Module. SRE 700 WLC CSCvb87210 Need to increase timeout for WLC Configuration archive. WLC CSCvd91803 WLC Configuration archive fails when encrypted configuration is received from device. WLC 8510 CSCvc56888 CSCuy67833 CSCvb93655 Search Entities is failing because of feature_rawconfig_cids' not found for a given device. Support of additional protocol via SIMS. Configuration fetch for vlan.dat failed for IOS-XE device with file auto verify feature enabled. N/A Cisco C3560 Nexus 3048 Nexus 5548UP Nexus 7000 WS-C P AIR-CT5760 IOS-XE Page 9

10 Known Problems Prime Infrastructure Device Pack issue: Bug ID Summary Impacted Device CSCve08505 Distribution will not work when catalyst 4507 in RPR mode. Catalyst 4507 in RPR mode CSCvd48225 Unable to upgrade Cat 4500 with Sup5 module in dual Catalyst 4500 Sup mode. CSCvf95806 Image import is failing for cat4500 with FTP Catalyst 4500 CSCvf92419 ASR9k images displayed "No recommendation Images" message in distribution & Activation flow ASR 9K Device Platform issue: Bug ID Summary Impacted Device CSCvd65726 CSCve18887 CSCvg32705 Prime Infrastructure will not show the sensor value properly as device not returning value for the snmp mib Prime infrastructure will not show the module status as CDP device cli shows module status as NA Prime Infrastructure will fail to get response through SNMP when user enter in to config mode and exit without doing any changes. Data collection from the device will not happen in this scenario. CDB CDB C Q Page 10

11 Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see What s New in Cisco Product Documentation at: Subscribe to what s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental Cisco Systems, Inc. All rights reserved. Page 11