Agresso Milestone 5 - supported platforms

Size: px

Start display at page:

Download "Agresso Milestone 5 - supported platforms"

Doris Boone
6 years ago
Views:

1 Agresso Milestone 5 - supported platforms UNIT4 Agresso Web The following HTML5 compatible web browsers are supported for accessing UNIT4 Agresso Web: Browser Platform Notes Microsoft Edge Windows Latest versions Internet Explorer 11 Windows Internet Explorer 10 Windows Mozilla Firefox Windows and Mac Latest versions Google Chrome Windows and Mac, Latest version Safari Mac Latest version Opera Windows and Mac Opera 20.0 Latest version Experience Packs can use calendar integration as part of the Collaboration functionality. A plugin architecture supports the following back-end systems: Server Notes Exchange 2010 WS* * The Exchange 2010 Web Service is supported by Office 365 and as such should be a viable calendaring option. Please contact UNIT4 Customer Services before you start using this option to ensure they know of your use of Office 365 for calendar integration with Agresso Experience Packs. UNIT4 Agresso Desktop The UNIT4 Agresso Desktop is a 32-bit Windows desktop application which can be installed on a 32-bit or 64-bit Windows operating system. It requires Microsoft.NET 4.5. Please install the latest Windows operating system and Microsoft.NET framework service packs. Operating System Patch level Notes Windows 10 Windows 8 (and 8.1) 0 All editions, except RT* Windows 7 SP1 All editions

2 Operating System Patch level Notes Windows Vista SP1 All editions * Windows RT (Run Time) targets devices based on the ARM processor architecture ** Microsoft has ended mainstream support for Windows XP on April 2009 and extended support ended April Milestone 5 does not support Windows XP. UNIT4 Agresso mobile applications Mobile applications depend on UNIT4 Agresso Web Services. App Platform Agresso version Agresso Reports Agresso Timesheets Agresso Tasks UNIT4 Expenses or later or later* or later* or later * More features available if using UNIT4 Agresso Milestone 3 or later. Reporting Microsoft Office Type Notes Microsoft Office bit All editions on their latest service pack 64-bit version is not supported Microsoft Office bit All editions on their latest service pack 64-bit version is not supported Microsoft Office bit All editions on their latest service pack

3 UNIT4 Agresso uses a plugin architecture for integration and there is a standard plugin for: * SMTP server support * Simple MAPI support * Extended MAPI support The following products are supported via the standard plugins: Protocol Type Support Extended MAPI 32-bit Microsoft Outlook 2013 Microsoft Outlook 2010 Extended MAPI* Microsoft Outlook 2007 Microsoft Outlook 2003 Microsoft Outlook XP Simple MAPI 32-bit Any client that supports Simple MAPI SMTP Microsoft Exchange Lotus Notes GroupWise iplanet * Microsoft no longer supports Office , see UNIT4 Agresso Web Server UNIT4 Agresso Web and Web Services are 64-bit ASP.NET applications that are hosted in Internet Information Server (IIS). Supported IIS versions are 8.0 and 8.5. The.NET 4.5 is required. Please install the latest Windows operating system and Microsoft.NET framework service packs. Operating system Windows Server 2012 Windows Server 2012 R2 Windows Server 2016* Type X64 *From AGRM5UPDATE05

4 UNIT4 Agresso Business Server UNIT4 Agresso Business Server is available both as a 64-bit and 32-bit. The 32-bit and 64-bit Business server service can run side-by-side. Agresso Business Server requires Microsoft.NET 4.5. Please install the latest Windows operating system and Microsoft.NET framework service packs. Operating system Type Windows Server 2012 Windows Server 2012 R2 Windows Server 2016* X64 *From AGRM5UPDATE05 Agresso Management Agresso Management Console (AMC) is a 64-bit snap-in for Microsoft Management Console (MMC) 3.0. AMC allows managing both 32-bit and 64-bit Agresso server software through a graphical user interface. Agresso Management PowerShell (AMPS) and AgressoPowerTools are two 64-bits Windows PowerShell modules for command-line or scripted server management operations. They require at least Windows PowerShell 2.0, but we recommend installing Windows PowerShell 3.0 for the best experience. Windows PowerShell 2.0 is included as part of the operating system, starting with Windows Server 2008 R2 and Windows 7. Windows PowerShell can be installed as an addition on Window Server Windows PowerShell 3.0 is available as a part of the Windows Management Framework 3.0 download. Both Windows 8 and Windows Server 2012 include Windows PowerShell 3.0 as a standard component. UNIT4 Agresso database We strongly recommend the 64-bit version of the database management system. Database Type Version Character sets Microsoft SQL Server bit Latest service pack ANSI & Unicode Microsoft SQL Server bit Latest service pack* ANSI & Unicode Microsoft SQL Server bit Latest service pack ANSI & Unicode Oracle bit 11.1 ANSI & AL32UTF8

5 Oracle bit 11.2** ANSI & AL32UTF8 Oracle 12*** 64-bit 12.1 ANSI & AL32UTF8 * IF SP1 is not installed: SqlServer 2014 must be run in compatibility level SQL Server 2012(110). This is due to a bug in SqlServer 2014 that in certain cases could cause the Query Optimizer to spend excessive time in analysing a query. This is fixed in SP1! ** Oracle 11.2 requires patch level or higher. *** Please check Technical guidelines. Virtualisation support UNIT4 Agresso runs on supported operating systems and has no preferred hardware virtualisation solution or virtualisation certification. In our test labs we use VMWare vsphere 5.5 and Hyper-V virtual machines with Windows Server 2012 and 2012 R2 for running UNIT4 Agresso Business Server and Web Server. Desktop virtualisation products can be used for desktop consolidation. In our test labs we use Windows Server 2008 and 2008 R2 Remote Desktop Services and Citrix XenApp 6.5 for running UNIT4 Agresso Desktop.

Sage CRM 7.3 SP2 Software Support Matrix

Sage CRM 7.3 SP2 Software Support Matrix Revision: IMP-MAT-ENG-73SP2-1.0 Updated: May 2018 2018, The Sage Group plc or its licensors. Sage, Sage logos, and Sage product and service names mentioned herein