Release Notes and Installation Instructions for AMAYA OS 2004 Version Release

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1 September, 2004 Release Notes and Installation Instructions for AMAYA OS 2004 Version Release Important! Please read this document before installing AMAYA OS. This document contains information about AMAYA OS Version , Release that may not be included in the manual. Software Changes in this Release A Split Palette Feature is now available in AMAYA OS. This feature allows you to create separate color sequences for each hoop in the spider frame. The color sequences can be set up so that while the machine is sewing in one of the hoops, the needlecase will not interfere with hooping a garment in the other hoop. An Infinite Sew Order feature is also included. If this setting is turned on, the machine will continuously sew the same design in both hoops (alternating between left and right hoops). In the AMAYA Operator s HTML Help system, select Working with Hoops->Multi-Ring Hoops for more information. A Generate Template Outlines feature is now available in AMAYA OS (in Design View). This feature allows you to generate stitch outlines around selected embroidery; these outlines correspond to the shape of embroidery. When combined with Step and Repeat, this feature can be used to create multiple outlines of the same design. These outlines can be sewn, then used as guides to cut out holes from a piece of backing, which can then be used as a template when sewing. In the AMAYA Operator s HTML Help system, select Applications->Using Template Outlines for more information. Several improvements have been made to Step and Repeat. In the AMAYA Operator s HTML Help system, select AMAYA OS->Design View->Tools->Step and Repeat for more information. A Preview button has been added: clicking this button allows you to preview duplicated designs at any time. When a hoop is displayed in the View Window, AMAYA OS will automatically insert values for the settings in the Step and Repeat dialog. These values will optimize the layout of the duplicated designs in the selected hoop. Step and Repeat will now work on an entire project. Color Wrap can now be disabled when duplicating designs. Save As support for Tajima was modified to allow the insertion of the internal Tajima name. Note that when a multi-ring hoop is displayed in the AMAYA OS View WIndow, when the Color Sequence button on the Control Panel is clicked, the Multi-Ring Settings tab will open (note that the Settings by Color tab will also be available from the window that opens). When the Color Sequence button on the Control Panel is clicked, and the Color Sequence tab opens, the Settings by Color tab will also be available from the window that opens. The Applique Layer+ and Applique Layer- buttons have been removed from the Color Sequence tab. You must now use the Settings by Color functionality to sew applique designs of 6

2 In the AMAYA Operator s HTML Help system, select AMAYA OS->Frequently Used AMAYA OS Functions->Sewing an Applique for more information. A problem that occurred in the previous production release of AMAYA OS (Version ) has been fixed. This problem calculated column density incorrectly, thus adding more stitches to designs. For designs created or edited in AMAYA OS Version , you may need to adjust your column densities to a lower value. The Embroidery Instructor has been removed from the AMAYA OS software. When using the 43 x 50 cm hoop, garments should be hooped to the center of sew field instead of the center of the hoop. Sew field center can be viewed and used as a reference on the AMAYA OS display when this hoop is selected. Known Problems When using.ofm files that contain group names, only the first name will appear in the slected alphabet/font. The remaining names appear in the Block alphabet. When creating the group names file in DesignShop, the user should first save the file as.ofm (for archiving use) and then save the file in.cnd file format or expanded file format for use in AMAYA. For sew jobs using large hoops (Full Sew Field, Tubular Sash, Rectangular 43x50cm, Square 43cm) having an applique stop originating from a stitch less than 3cm close to the Y Axis border, expect a Y Motor Time-out Error. Work around this by placing the final stitch before the applique at the top of the design, or at least greater than 3cm from the Y Axis edge. Users may encounter broken links between the AMAYA HTML Help systems. If this occurs, users should run all new available Microsoft Critical Updates, and this should fix the problem. To do this, go to Click the Windows link under Product Families, then click the Updates link. If a user creates a design containing only vector elements (contains no stitches) and then sends this design to AMAYA OS, AMAYA OS will crash. Users should make sure all designs sent to AMAYA OS contain stitches. If a design is loaded with hoops turned off, and the design is opened from the Temp directory, hoops will be turned on. Performing multiple Trim Immediate functions immediately after turning on the AMAYA machine may cause the grabber to interfere with the needle bar leaving the needle bar in the down position. This may be easily corrected by pressing and disengaging the E-STOP button on the AMAYA keypad. Normal machine function will resume after this procedure. Spider hoops are not allowed when one or more AMAYA machines are configured in sync mode. If a spider hoop is selected, and then the machine(s) are configured into sync mode, the default hoop of 15cm will automatically be selected. When using spider hoops, the operator should press the STOP key to terminate the spider hoop session before going to another hoop type. Power Fail Recovery in the second ring of a spider hoop is not supported. If there are two consecutive trims immediately after a Power Fail Recovery, the grabber will collide. In a sync configuration, a Design Trace may produce intermittent XY tracking errors. When programming an Applique, Pause, Hold, Stop, or Skip in the Color Sequence that have a Color change after the function, that color change is lost in the statistics reported. When pressing the Stop Key at a Trim/Color Change during sewing will cause the color change to be lost in the statistics reported. If a file is saved but using different names several times and the data in the file does not change, the Job Info report only shows them as one job. The Run Report shows all the runs correctly. If you see a dialog box appear that asks if you want to Disable the Step by Step Tutorial, select No thanks, disable the Tutorial and click OK of 6

3 Minimum System Requirements PC with a Pentium III or higher processor (Pentium III 800 MHz or higher recommended) If you plan on installing AMAYA OS and DesignShop on the same PC, a Pentium III 850 MHz or higher is recommended. (Please see the AMAYA OS environment section for more information on running AMAYA OS and DesignShop on the same computer). Microsoft Windows 98, Windows Millennium, Windows XP Home, Windows XP Professional, or Windows 2000 operating system If you plan on installing AMAYA OS and DesignShop on the same computer, either Windows 2000 or Windows XP is highly recommended. (Please see the AMAYA OS environment section for more information on running AMAYA OS and DesignShop on the same computer). Note: Non-western languages (such as Polish, Czech, Japanese and Russian) require Windows 2000 or Windows XP. 128MB of RAM recommended XGA video adapter and monitor configured for 1024x768 resolution or higher, video driver set to High Color or better for Windows 98 / Millennium; color or higher for Windows XP Home, Windows XP Professional and Windows If you want to change the settings of your screen resolution, please click on the Start button of your Windows taskbar, followed by a click on Help. Do a search for display, resolution. USB or Parallel port for AMAYA OS security dongle CD-ROM drive (required for AMAYA OS installation, 16X is recommended) Two or three button mouse (3 button mouse preferred) Internet Explorer 5.1 or greater Ethernet adapter (SMC1244TX is recommended) 10 Megabit Ethernet Hard drive: 10 Gigabyte AMAYA OS Environment To optimize your AMAYA system, it is recommended that you install AMAYA OS on a dedicated PC. That is, the PC on which AMAYA OS is installed should not be used to run any other software applications (with the exception of DesignShop, see the following bullet point). Important: You can install and run AMAYA OS and DesignShop on the same computer. However, for optimum performance of both of these programs, the guidelines listed below should be followed. 1. The minimum system requirements for both programs must be met. Also, either Windows 2000 or Windows XP and a Pentium III 850 MHz or higher processor are highly recommended. 2. It is recommended that you install AMAYA OS/DesignShop on a dedicated PC. That is, the PC on which AMAYA OS/DesignShop are installed should not be used to run any other software applications. 3. Commercially available remote access software should not be loaded on the AMAYA OS PC of 6

4 4. On the AMAYA OS/DesignShop PC, when running AMAYA OS, avoid performing hardwareintensive tasks such as scanning. Also, it is recommended that extensive digitizing be performed on a different PC. AMAYA OS and the AMAYA system should not be installed on a high-traffic office network or on a peer to peer network (connecting 2 computers together) using only one Ethernet PCB in the AMAYA computer. If the PC that runs AMAYA OS needs to be connected to an office network, it is recommended that a separate Ethernet card be installed for this purpose. The AMAYA network should be configured to use 1 Ethernet PCB and the networking (Peer to Peer or office network) should be configured to use the other Ethernet PCB. Only one AMAYA OS server can be installed per machine network - for safety reasons Melco does not allow the ability to run multiple AMAYA OS systems in the same machine network. Melco recommends using a line stabilizer with the AMAYA machine(s) in order to protect the machine(s) from power surges, etc. The line stabilizer provides minimum protection. In areas of known poor power supply or brown-outs, Melco recommends using a UPS (Uninterruptible Power Supply). Installing AMAYA OS Please note that you must have Local Administrator rights on the PC on which you wish to install and run AMAYA OS. If you are installing a USB dongle, please see the installation instructions accompanying the dongle. If you are using a parallel port dongle, the AMAYA OS parallel port dongle must be attached to an available parallel port of the computer before installing the AMAYA OS program. If a parallel port dongle is already installed on the computer, attach the AMAYA OS dongle to the back of the existing dongle(s). Failure to do so may cause these programs to not operate correctly. The general rule of thumb for stacking dongles is to connect the newest to oldest, with the oldest connected to the computer. Please note that parallel port dongles should never be added or removed when power is turned on. (A parallel port dongle can lose its programming if it is removed from / attached to a PC or a laptop while power is applied). To install the AMAYA OS software, insert the AMAYA OS disc into your CD ROM drive. The Setup program should start automatically. If the Setup program does not start automatically, click on START/RUN and type D:\SETUP (where D: is the drive letter of the CD ROM drive) and click on OK. After installing AMAYA OS, complete the following steps to configure your machine(s) for the first time. 1. Turn off all AMAYA machines. 2. Open AMAYA OS. 3. Select Tools->Options, then click the Ethernet tab. You will need to do two things in this tab. First, make sure the Ethernet adapter/card that is connected to your machine(s) is selected (leftclick to select). Then turn on Force Download (left-click in checkbox). 4. Select Configuration->Machine Config Wizard to start the configuration wizard of 6

5 5. The configuration wizard will guide you through the steps required to configure your machine(s). 6. After you complete the configuration wizard, AMAYA OS will open, and your AMAYA system will be configured as you have set it up. Important: For power fail recovery to function correctly, Force Download will need to be turned off after the initial start-up has been completed successfully. General Notes AMAYA OS Release Notes This AMAYA OS release may cause the sound produced by the color change motor to change or seem louder when the software is installed on some AMAYA units. This sound change is a cosmetic issue only; there will be no impact on sewing performance. It is recommended that users view the AMAYA tutorial videos, which are easily accessed by selecting Help->Multimedia in AMAYA OS. These videos provide helpful instructions on all aspects of the AMAYA machine. When powering up your machine(s), it is recommended that you start AMAYA OS before turning on your machine(s). Please note that all AMAYAs that are connected to the same PC should be turned on whenever you reconfigure your machines. If one of your machines was turned off during your last configuration, you must reconfigure when you turn on that machine. If you load a design to an AMAYA from DesignShop (using Machine->Load Design) while the machine is running, the design will be sent to the Pending folder for the appropriate cluster. You should always check the presser foot height before sewing a design. If you set the presser foot height over a bare (unsewn) section of the fabric, set the presser foot so that it is very close to but is not touching the fabric (leave a gap between the fabric and the presser foot that is roughly equal to the thickness of the thread). You can adjust presser foot height at any point in the design as long as the machine is stopped and the current needle is taken to lowest needle depth. For instructions on adjusting presser foot height, see the AMAYA Operator s Manual, Presser Foot Height Adjustment. After threading a needle, do not pull the thread too tightly into the thread retainer spring located at the bottom of the needlecase cover. Too much tension in the thread can affect the thread break detection system. It is recommended that you do not use sideless bobbins in your machine(s); sideless bobbins may affect the Out of Bobbin detection system. While a hoop is in use on the AMAYA, the hoop settings for this hoop should not be changed (in the Hoop Manager). USB floppy drives are not intended for supporting non-dos formats such as Barudan, Tajima, Melco, and ZSK. Only internal floppy drives should be used for non-dos file support. If a user is logged in and purges the database, the user should log out and log back in. Please note that the thread feed rollers have to have a small amount of grease on them of 6

6 Tips and Hints Thread Breaks/False Thread Breaks Real and false thread breaks are a recurring issue in the embroidery industry. If you encounter too many thread breaks with the AMAYA machine, Melco recommends that you do the following: a.) Review your material thickness settings (remember: one embroidery point is equal to the thickness of one sheet of paper, thus, picture the default thickness of 3 points as 3 layers of paper). See the AMAYA Operator s Manual, Adjusting Material Thickness, for more information. b.) If you are encountering too many real AND too many false thread or bobbin breaks (loose stitches), you may need to reduce the material thickness setting because too much thread is being fed into the system. See the AMAYA Operator s Manual, Adjusting Material Thickness, for more information. c.) When encountering too many real thread breaks but NO false thread breaks (tight stitches), you may need to increase the material thickness setting because not enough thread is being fed into the system. See the AMAYA Operator s Manual, Adjusting Material Thickness, for more information. d.) If you have set the material thickness correctly and you still encounter too many thread breaks, you may have problems with extremely short stitches in the design. These short stitches can be removed by adjusting the Design Filter settings. Adjusting the new default setting of After 1 Short to After 0 Short will filter ALL stitches of 4 points or less from the design. e.) If the machine is sewing well and you experience bobbin thread breaks only (no upper thread breaks), you may want to turn off the Bobbin Detection function. If you are still experiencing thread break problems, Melco recommends that you perform a sew test. To do this, complete the following steps: 1.) Load the AMAYA test design named AMPASS06E.EXP. This file is located in the AMAYA Test Designs directory (usually Program Files\Melco Embroidery Systems\AMAYA\Test Designs). 2.) In AMAYA OS, set material thickness to 3 points. 3.) Set the maximum machine speed to 1200spm (stitches per minute), if you are using Polyester thread. If you are using Rayon thread, you might consider lowering the maximum speed slightly. 4.) Hoop two layers of backing on a 30 x 44cm or larger hoop. 5.) Check the upper thread paths (that the machine is threaded correctly, thread is under thread feed rollers, there is no thread wrapped around the tops of the thread cones). 6.) Insert the bobbin, with the bobbin tension set so that when you gently bounce the bobbin case - holding the thread with your fingers - it should drop 2-4 inches / mm. 7.) Trace the design. 8.) Press the Start button to sew the design. 9.) Observe machine performance. You should see very few problems. Contact Information For questions involving service issues, please contact Melco s Service Department: Tel: Service@Melco.com WWW: of 6

Release Notes and Installation Instructions for AMAYA OS 2004 Version Release

January, 2004 Release Notes and Installation Instructions for AMAYA OS 2004 Version 5.07.023 Release 012704.1 Important! This document contains information about AMAYA OS Version 5.07.023, Release 012704.1