Castlerock / Network CFS Installation & General Procedures Richardson Electronics 12975 16 th Ave. N. Suite 300 Plymouth, MN 55441 USA www.imagesystemscorp.com Castlerock-Network CFS install 1
Contents Chapter 1 Summary/Requirements.. 3 Chapter 2 Castlerock Installation.. 4 Castlerock console (Description of tabs, etc.).. 6 Chapter 3 MIB Installation. 7 Chapter 4 Quick Configuration 9 Chapter 5 Setting Email Notification.. 11 Chapter 6 Rainbow (Dongle) Installation.. 13 Chapter 7 Installing RealVNC.. 14 Chapter 8 Setting Default Object Properties 21 Chapter 9 Tips and Troubleshooting.. 22 Castlerock-Network CFS install 2
Chapter 1 Summary/Requirements Castlerock utilizes SNMP (Simple Network Protocol), which is a pervasive powerful tool for remotely monitoring networks and network devices. Requirements Enterprise requirements CPU Pentium II 266 MHz Memory (RAM) 128 MB Disk Space 500 MB Screen Resolution 800 x 600 Mouse Required Yes Server/Poller Operating System Win XP/2000/NT¹ Console Operating System Win XP/2000/NT/ME/98 ¹Will also run under Win ME and 98 if not using the JAVA console. Workgroup requirements CPU Pentium II 266 MHz Memory (RAM) 64 MB Disk Space 100 MB Screen Resolution 800 x 600 Mouse Required Yes Server/Poller Operating System Win XP/2000/NT/ME/98 Castlerock-Network CFS install 3
Chapter 2 Castlerock Install On the Castlerock CD there is a Getting Started guide in pdf format. This is a great source of information and it is recommended that you print it out prior to installing the software. You must be logged onto the computer with Administrator Rights to install Castlerock. 1. Insert Castlerock CD into CD drive (If CD doesn t automatically start the install program Click Start Click Run Type d:\setup.exe {where d: is the CD drive location} Click OK. 2. Installshield wizard comes up Click Next 3. Click on Server button 4. Accept default destination Click Next Castlerock-Network CFS install 4
5. Discovery Seed window Check the box in front of Start with Discovery off. Click Next. If Discovery is not disabled, after reboot Castlerock will start pinging (polling) all devices, computers, etc on network. 6. Keep default Program folder Click Next. 7. Setup will now install all necessary components. When finished an information window will pop-up. Click OK. Close all windows and reboot computer Castlerock will automatically load after reboot (it does take a minute or so). When it is first started a pop-up window will come up telling you about the Getting Started.pdf, if you haven t already done so, you should print this out for future reference. Once you ve closed that window a License window will come up enter License number if you have one, if not, there is a 30 day trial period. Castlerock-Network CFS install 5
Castlerock console: This is what the console will look like when first started with discovery disabled. 1. Edit Button Bar These buttons can be used to Add Objects, Subnets, Network, Links, etc. 2. View Window Area Here you can view the map of the network you are monitoring, mib tables, and mib graph windows. 3. Selection Tool Here you can select one of the five different tabs to view and/or configure different modules. a. Map Tab Listing of Subnets, and devices b. Mib Tab Compiled SNMP Mibs, Custom Tables, etc. c. Trend Tab Report profiles that define long term polling procedures and scheduled reports. d. Event Tab This is where you configure Event filters to determine what happens when an event occurs. e. Menu Tab Custom menus that appear in the Manage, Tools, and Help SNMPc menus. 4. Event Log Tool Tabbed control for display of filtered event log entries. 5. Main Button Bar Controls and buttons for common commands 4. Main Button Bar. 1. Edit Button Bar. 3. Selection tool. 2. View window area 4. Event Log Tool. Castlerock-Network CFS install 6
Chapter 3 MIB Installation Two custom MIB files from Richardson Electronics are required for CFS to operate with the Network option These two MIB files are on the M1 CD, navigate to CFS/Network Support/mibs Copy the two MIB files to the computer running Castle Rock. Place in C:\Program Files\SNMPc Network Manager\mibfiles. Castlerock-Network CFS install 7
Compile new MIBS 1. In the Castlerock SNMPc Management Console, click Config > Mib Database. Click once on the very top mib (clicking on this will result in the Image Systems mibs you are adding to be placed closer to the top of the mib list, making it easier to locate). 2. Click Add. 3. Select the Mibs ImageSystemsOidRegistrationsV2 ImageSystemsVideoDisplayV2 (hold down the Ctrl key to select more than one). 4. Click OK. 5. Now click Compile, when that s finished, Click Done. Castlerock-Network CFS install 8
Chapter 4 Quick Configuration with supplied Castle Rock Backup files The Castle Rock Backup and Restore function allows for the backup and restore of all Castle Rock configuration files including custom tool menus, event filters, system map, and default new object settings. By restoring the latest Backup files supplied from Richardson Electronics, Castle Rock can be quickly configured to work best with Image Systems Calibration Feedback System (CFS).!! THIS RESTORE FUNCTION WILL OVERWRITE ALL CURRENT CONFIGURATION SETTINGS AND IS RECOMMENED ONLY FOR INTIAL INSTALLATIONS.!! DO NOT RESTORE THE FILES ON A EVALUATION COPY OF CASTLE ROCK AS THE EVALUATION PERIOD WILL BE SET TO ONE DAY. ONLY RESTORE ON LICENSED COPIES OF CASTLE ROCK SNMPc. 1. Insert M1 CD from Image Systems into CD drive Navigate to the CFS / Network Support directory. M1 Display Drivers & CFS Software 2. Double click on CFS-CRbackup-6-3-05.exe 3. Click on Unzip 25 files will be unzipped Click on Close Castlerock-Network CFS install 9
4. Start the SNMP Management Console if not already started. Click on File and select Restore 5. Select the restore file CFS-CRbackup 6. Click Restore / Click Yes Castle Rock SNMPc is now configured to work best with CFS with the following items configured as defined below. Default New Object settings: Read Community name: cfsread Write Community name: cfswrite Trap Community name: cfstrap Custom Tool menus: System_Configuration - Shows all system settings Check_or_Adjust_White Level Shows current White Level, Time last Checked and allows user to Check or Adjust Check_or_Adjust_DICOM Shows current DICOM status, Time last Calibrated and allows user to Check or Calibrate Monitor_information Show complete Monitor information for all selected monitors Custom Event Filters: All CFS trap messages configured. Castlerock-Network CFS install 10
Chapter 5 Setting Email and Text Message Notification Follow the instructions below to send email and/or text message notifications for certain events. 1. In the SNMPc Management Console Top menu Click Config scroll down and Click on Event Options 2. Type in SMTP Server Address (IP address of email server) 3. Type in a valid email address in the Email From Address box 4. Click in box in front of Enable Tracing to History Log. Later when it s verified that email notification works you can uncheck this box. 5. Click OK Castlerock-Network CFS install 11
6. Click Config scroll down and Click User Profiles 7. Click Administrator Click Modify 8. Fill in Real Name box and Phone# box if desired Type in email address. In the top example we ve typed in an ATT cell phone text messaging address. (You can get that information from you cell phone provider). In the bottom example we ve used a regular email address. You can use both Group 1 and Group 2 for different Aliases. For this example we will leave Group 1 as Default. Click OK Castlerock-Network CFS install 12
9. When finished modifying Administrator properties Click Done. Chapter 6 Rainbow Software Installation The CFS network option requires a license Dongle be present on the network for CFS to operate in network mode. The dongle and software can be installed on any computer on the network. Installing on the same computer that is running Castle Rock in recommended. 1. Browse M1 CD > Open CFS / Network Support / Rainbow Driver directory 2. Open Rainbow Drivers Folder 3. Double Click Rainbow 7.3.0.exe this will start install shield. 4. Click Next 5. Select I accept the terms in the license agreement, 6. Click Next 7. Click Next 8. Select Complete 9. Click Next 10. Click Install 11. Click Finish. Connecting Dongle to Computer Plug Dongle in to a rear USB port on the computer. Castlerock-Network CFS install 13
Chapter 7 RealVNC Installation (optional) 1. Browse M1 CD > Open CFS / Network Support directory 2. Open RealVNC Software Folder 3. Double Click vnc-4.0- x86_win32.exe This will start install shield Click Yes. 4. Click Next. 5. The License agreement comes up, Click Next. Castlerock-Network CFS install 14
6. Click Next (leave all defaults for destination). 7. Choose Full Installation (On machine running Castlerock uncheck VNC Server. 8. Click Next. Castlerock-Network CFS install 15
9. Additional Tasks window: *Check Create a VNC Viewer desktop icon *Check Register VNC Server as a system service *Check Start the VNC Server system service Click Next. 10. Click Install. 11. Click OK. 12. Type desired password. Click Apply Click OK. Castlerock-Network CFS install 16
13. Click Next. 14. Click Finish. Reboot Computer! If you want to be able to remotely control a machine from the Castlerock Management Console, then follow the next set of instructions. If you prefer to remotely connect to a machine through a shortcut on the desktop, then follow instructions on page 19. 1. In the Castlerock Management Console map view, Right Click on icon of the machine you ve installed the VNC server on Map Object Properties window comes up. Castlerock-Network CFS install 17
2. Click on Attributes tab Click once on Exec Program in the Attrib: box. 3. In the value box type vncviewer.exe $a 4. Click OK 5. Navigate to c:\program Files\RealVNC Right click on vncviewer.exe choose copy 6. Navigate to c:\program Files\SNMPc Network Manager\apiexec Right click on apiexec folder and choose paste. This will copy the vncviewer.exe into that folder. Now anytime you want to remotely control that machine from the Castlerock Management Console, just double click on that machines icon and type in the password. To remotely connect to a machine via a shortcut on the desktop, follow the next set of instructions. Castlerock-Network CFS install 18
1. First you must connect to the machine you want to remotely control. Double click on the VNC viewer icon. 2. Type in the computers name (the one you want to connect to). 3. Type in the password. 4. A new window will pop up. This is the desktop of the computer you are connected to. Castlerock-Network CFS install 19
5. Right click on the title bar of that window. Click on Save connection info as 6. The Save As window comes up. In the Save in: address bar, navigate to Desktop. In File name: address bar, type whatever you want to call the connection. Click Save. 7. Here you can choose whether you want the password to be stored in that file or not. If you do store the password, anyone with access to that computer will be able to connect to the other machine by double clicking on the shortcut. If you don t save the password in that file, you ll have to type it in everytime you connect. 8. Now you have a shortcut on the desktop for that specific machine. Castlerock-Network CFS install 20
Chapter 8 Setting Default Object Properties Note: If you performed the steps in chapter 4 the following configuration will already be complete. It is suggested that you change the default object properties to whatever settings you will be using most often when creating new objects. In the case of the Image Systems Mibs you must have the Trap, Read and Read/Write Community names set to match the settings on each machine running local CFS 1. Click once on Config Scroll down to Default Object Click once 2. Default Object Properties box comes up In the Attrib: section Click once on Read Community Type cfsread in the Value: box. 3. Again in the Attrib: section click once on Read/Write Community Type cfswrite in the Value: box. 4. Again in the Attrib: section Click once on Trap Community Type cfstrap in the Value: box. Click OK. Now every new object you create on your map will have these properties. Note: The community names must match the community names used when configuring SNMP at each local workstation. Castlerock-Network CFS install 21
Chapter 9 Tips & Troubleshooting Information *Trap Polling Frequency (MIB Object) This is the frequency in which Castlerock polls for the MIB information (Trap) Default is 120 seconds It is not recommended to go below 45 seconds *Critical Trap Set Frequency (MIB Object in hours) This is the frequency in which a trap is set for a critical condition (luminance level too low or too high, Dicom out of calibration, etc) 0 = will give trap every polling cycle 1 = one hour 8 = 8 hours (Default) Check this setting when you feel a trap should have been set and nothing shows up in the event log. The event log will only have an event shown once in the amount of time the frequency is set to. *Authentication Error This error occurs most often, when the Trap Community and Read/Write Community are not the same on both the local machine running CFS and the Castlerock machine. Castlerock-Network CFS install 22