Opportunity: BaltimoreLink

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Opportunity: BaltimoreLink Cities and Transit: Reimagined, Redesigned, and Reborn Rail~Volution October 11, 2016 Joshua B Diamond 51 Monroe St, Suite 1103 Rockville, MD 20850 301-774-4566 X 410 jdiamond@foursquareitp.com

What is BaltimoreLink? Improve service quality and reliability Maximize access to high-frequency transit Strengthen connections between the MTA s bus and rail routes Align the network with existing and emerging job centers Involve riders, employees, communities, and elected officials in the planning process 2

About MTA Four Cornerstones Providing safe, efficient and reliable transit across Maryland with world-class customer service. 3

There is no without.. 4

Project Timeline 2013 Existing Transit Assessment and Market Conditions (April-Sept) Outreach & Stakeholder Involvement (Sept-Nov) 2014 Develop Recommendations (Jan-April) Prioritization / Implementation Schedule (April-May) Selling Plan to Administration (May-Nov) 2015 Governor Hogan is inaugurated (Jan) BNIP Presentation to new MTA Administration (June) What can we implement? (June-Aug) 5

Project Timeline 2015 Develop New Network Concept(Aug) Plan new system alignments and levels of service(sept) Prepare materials for BaltimoreLink announcement & outreach phase I BaltimoreLink Announcement (Oct 22) Outreach phase I begins (Nov) 2016 so far Outreach Phase I ends (Jan) Redevelop plans based on outreach feedback (Feb-April) Operator Inreach (March-ongoing) Prepare materials for outreach phase II (April-July) Outreach phase II (July-Sept) Future Finalize network design (Oct 2016) Prepare for Public Hearings locations & materials (Sept-Oct 2016) Develop & Implement Public Education Campaign (Oct 2016-Jan 2017) IMPLEMENTATION (JULY 2017) 6

Existing Transit Services Major Problems Realized: Lengthy routes Highly congested Downtown On-time performance Missed trips Severe Bunching Customer Concerns: Broken & disconnected system Overcrowded & unclean buses Unreliable Missing connections 7

Initial Outreach Opportunities for Participation: Public workshops (117 participants) Pop-up events (282 participants) BNIP Hotline (115 comments) Interactive online experience (633 active participants, 1,981 comments, 912 ideas) Materials: System and service area findings Service planning concepts Asked for wants/desires for the revised system Presented trade-off exercises 8

BNIP Recommendations 9

We.. Developed a phased implementation plan based on prioritization of recommendations. Presented recommendations to project steering committee and MTA administration. Prepared a 1,000 plus page document with full recommendations & justifications. Implemented Phase I changes two new services in southeastern Baltimore Prepared for another round of outreach to gather feedback on the recommendations. But...the project pretty much died right there. Why? PINs Service resources Politics! With everything very much up in the air, Governor Hogan won his election and was inaugurated in January, 2015. And everything would soon change 10

We.. Met with MTA s new Administrator in June, 2015 Described the quantitative and qualitative research, the BNIP recommendations and the potential positive impacts on Baltimore: improved connections more access to jobs increased reliability etc. Which resulted in... service planning work restarting. And we were give a specific target investment: $135 MILLION 11

The investment.. Would covered a six year period And was for operational improvements: The Best of BNIP Several new implementation plans were developed to determine the best way to utilize the investment: Front-loaded Back-loaded Evenly spread out across the investment period Other creative solutions We soon realized....that without the full implementation of the BNIP plan, any solution only created additional big picture issues. The idea.. August 27, 2015, 2AM My couch, alone 12

The idea.. Speed Speed is Key is Key Redevelop the entire system from scratch, utilizing the existing transit resources Use the additional investment to make significant capital improvements: TSP Bus only lanes Off-board fare payment Bus stop improvements Roadway improvements Rebrand the system: 13

The solution The BaltimoreLink Network High-frequency, higher-speed routes into and throughout urban core Color-coded routes At least 10-minute peak / 15-minute midday/evening service 24 hours of service per day Designed to connect to all other CityLink routes and to Rail Stations Local Routes connecting to CityLink routes Neighborhood feeder routes providing coverage and connectivity Comprehensive crosstown network Suburb-to-urban core connectivity Limited stop routes into urban core and suburb-to-suburb Connecting to Regional Job Centers and Downtown To be integrated seamlessly with: 14

The solution Transit Signal Priority Dedicated Lanes Transfer Facilities Hardware and software to enable active priority for buses Approaching buses can trigger a shorter red light or longer green light Focusing on CityLink corridors and major pinch points Transit facilities, transfer areas, layovers, and optimized bus stops Improved or new signs, schedules, trash bins, benches, shelters, canopies, TVMs, and other amenities 15

The solution Bus Stop Signage New signage will provide better destination information in a clear, easy-to-use fashion Bus Vehicle Branding New buses with BaltimoreLink branding will make the system more uniform with cohesive design and color elements Current Bus Stop Signage 16

The announcement.. October 22, 2015 17

Outreach Phase I October 2015 February 2016 13 public workshops and 4 popups over 790 attendees 24 elected officials briefed 26 stakeholder and community group meetings MTA gathered over 1,280 comments 18

Outreach Phase I Comment Submittal and Topic 7% 6% 4% 60% 9% 61% submitted online 24% submitted comment form 11% 11% 15% submitted in other formats (hotline, email, verbal, or other) Specific BaltimoreLink Route Proposal Forced Transfer Safety/Cleanliness Information/ Resources New Service Area Request Schools/School Children Other 19

A revised plan.. You spoke. We listened. We adjusted 56 of the 65 first draft routes as a direct response to public feedback. 20

What will not change You spoke. We listened. Minimal Change to Daily Transfer Rate 53% Of trips will require zero transfers. 35% Of trips will require one transfer. 12% Of trips will require two or more transfers. Average Transit Travel Time of 52 Minutes 21

What will improve Increasing Access to Transit 33,600 More People with Access to Transit 60,700 More People with Access to Frequent Transit Households will have Better Access to Jobs 34,400 More Jobs will have Access to Frequent Transit 22

What will improve Increasing Access to Services Better Access to Services in the Region +5 Hospitals +7 Pharmacies +12 Supermarkets +15 Public Schools +4 Libraries +56% +6% +24% +13% +22% 23

What will improve Increasing Accessibility Frequent Transit Network CHANGE IN PERCENT OF HOUSEHOLDS WITHIN ¼ MILE OF BALTIMORELINK 12.6% More Carless Households 15.6% More Single Vehicle Households 13.1% More Households with Incomes under $20,000 0.0% 5.0% 10.0% 15.0% 20.0% Whole Network 1.4% More Carless Households 3.8% More Single Vehicle Households 2.3% More Households with Incomes under $20,000 0.0% 5.0% 24

Remaining work Outreach phase II Continued operator inreach Finalize system design Finalize bus stop optimization Scheduling Wrap vehicles Print and install bus stop signs Continue to paint bus only lanes Install and implement TSP West Baltimore MARC station upgrades Public hearings Public education campaign Operator training IMPLEMENTATION: JULY, 2017 25

Thank You! Joshua B Diamond 51 Monroe St, Suite 1103 Rockville, MD 20850 301-774-4566 X 410 jdiamond@foursquareitp.com 26