Quick Reference Guide DocStore Catalog Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/wu 2. Input User ID and Password and click Log in. 3. Click the From DocStore Catalog button in the Order Documents menu to start your order. TIP: Utilize the Search field to locate documents by name or keyword. Access Advanced Search for additional options. 4. Select documents you would like to order and click Add to Cart. TIP: Double-click a document to access a preview and additional document information. 5. My Cart will display momentarily at the top right of your screen as you add documents. You may continue to add documents or Continue to Checkout. Select Documents From DocStore Catalog 1. Select a folder to view documents. TIP: Once you ve added a document to My Cart, you must Edit Cart or Continue to Checkout to remove the document from your order or change its quantity. My Cart 1. Adjust document quantities as needed (defaults to 1 ). TIP: Click the ( ) icons in the folder list to expand and collapse folders as you browse the catalog. 2. When a folder is selected, documents within the folder are displayed on the right side of the catalog portal. 3. Use the Zoom slider to change the size of document thumbnails, or switch to List View using the buttons at right. 2. You may continue shopping or Check Out.
Shipping and Production Details 1. Click an option in the Delivery Method list to specify if you would like to pick up your order, have it shipped via FedEx or get local delivery via FedEx Office courier. Payment and Order Submission 1. Select a Payment Method from the drop-down list and complete the required fields below. 2. Click an option in the Order Due Time list to specify when you want your order completed. NOTE: the Order Due Time does not include shipping or local delivery time. 3. The Clayton, MO production center is pre-selected for you. 2. Click Submit Order to complete your order. 3. You will receive an on-screen confirmation as well as an email confirmation. This confirmation is your receipt and will contain order details as well as a tracking number to allow you to track your order status. TIP: You may track your order by clicking the Track Orders link from the Home screen or by going to fedex.com/tracking. Contact and Recipient Information 1. Complete the Contact Info and Recipient forms. 2. If Recipient address is a business address, mark the This is a business address checkbox. 3. If Contact and Recipient info are the same, you may click Same as Contact to populate the Recipient info. 4. Click the Add button to enter any special Delivery Instructions. 5. Click Continue. 2
Quick Reference Guide Upload and Print Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/wu 2. Input User ID and Password and click Log in. 3. Select an option from the Order Documents menu to begin your order. 4. You may choose to add files to your document by adding them from My Computer. If combining multiple files into a single document, you may override the default document name, if desired. 5. Once all files have been uploaded/selected, click Set Print Options to begin configuring your document(s). Configure Document Print/Finishing Options 1. Configure your document by selecting print and finishing options from the menus at right. Document Preview and Estimated Price will dynamically update to reflect your selections. TIP: Click on Estimated Price to reveal detailed document pricing. Upload Files and Create Documents 1. Click Upload to navigate to the file(s) for your document. 2. Select file(s) for uploading. Maximum file size is 100MB each. You may combine files to create single document, or upload files separately to create multiple documents. 2. Review your document preview by clicking and dragging pages, or by using the controls within the preview window. This is your online proof of the finished document. 3. If the options you need are not available, use the Special Instructions field to describe how you would like the document produced. 3. If your document has a custom page size, you may convert it to a standard size or use the file as-is. To use the file as-is, enter instructions into the Keep this size field about how you would like the document produced. NOTE: Full preview and pricing may not be displayed for nonstandard page sizes. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order. NOTE: Full preview and pricing may not be available online for documents with special instructions. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order. 4. Click Add to Cart once you have finished setting up your document. View and Reorder From Past Orders 1. Documents are available to reorder for a period of six months from last date of order (if enabled for your account). To reorder a document, use the From Past Orders button, or add a previously ordered document to your order from the My Cart page by clicking the Shop My Past Orders button. 2. Switch to the Reorder tab to view eligible documents. Mark the checkbox beside all documents you would like to reorder.
Contact and Recipient Information 1. Complete the Contact Info and Recipient form. 3. Click the Reorder button at the bottom of the screen to place the selected items in My Cart. My Cart Options 1. Adjust document quantities as needed (defaults to 1). 2. You may continue shopping or Check Out. Shipping and Production Details 1. Click an option in the Delivery Method list to specify if you would like to pick up your order, have it shipped via FedEx or get local delivery via FedEx Office courier. 2. If Recipient address is a business address, mark the This is a business address checkbox. 3. Click the Add button to enter any special Delivery Instructions. Payment and Order Submission 1. Select a Payment Method from the drop-down list and complete the fields below. 2. Click an option in the Order Due Time list to specify when you want your order completed. NOTE: the Order Due Time does not include shipping or local delivery time. 3. The Clayton, MO production center is pre-selected for you. 2. Click Submit Order to complete your order. NOTE: Orders requiring approval are not sent to the producing center until they are approved by your organization s approver. 3. You will receive an on-screen confirmation as well as an email confirmation. This confirmation is your receipt and will contain order details as well as a tracking number to allow you to track your order status. TIP: You may track your order by clicking the Track Orders link from the Home screen or by going to fedex.com/tracking. 2
Quick Reference Guide My Profile Accessing My Profile 1. You can personalize your FedEx Office Print Online experience by setting you personal options under My Profile, accessible via the link at the top right of your screen. 3. When accessing FedEx Office Print Online Corporate for the first time, you will be prompted to Update Your Security Questions. You may change these at any time using this menu. Preferred Center 1. By designating a Preferred Center via My Profile, it will automatically be selected for you each time you order. You will still have the option to override the preferred center when necessary. 2. Personal options are grouped into four menus: Profile Overview, Contact & Password, Preferred Center and Payment Information. Menu options are customized for your program, and not all options are available for all accounts. Please contact your Account Representative for additional information. Profile Overview 1. The Profile Overview menu provides access to the other menus content at a glance. 2. Click the Edit button to reveal the content for each of these menus for editing. TIP: Section headers can be expanded/collapsed by clicking the arrow to the left of the title. Most pages have additional content that is not immediately visible. Contact & Password 1. You may personalize the Order Contact Information to expedite the order process. 2. Update your login credentials using the User ID and Password menu. NOTE: Your password must be between 8 and 32 characters and must have at least one upper-case letter, one lowercase letter, and one number. It must not contain the first name, last name, or email address. NOTE: You can also select/save a Preferred Center during the order checkout process. 2. Select from a list of centers designated for your account (if available). 3. Or use the Search tab to locate a center within our production network by zip code or street address. Payment Information 1. You may associate a FedEx Office Commercial Account, National Discount Card or FedEx Shipping Account with your profile using the FedEx Accounts menu (access to these options vary by account). NOTE: You can also save an account number to My Profile during the order checkout process. 2. Enter the required information and click Save. You may also add a credit card to your account by selecting the Credit Cards menu and completing the required information (access to this option varies by account).