Administration GUIDE. IntelliSnap Virtual Server idataagent for VMware. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 277

Administration GUIDE IntelliSnap Virtual Server idataagent for VMware Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 277

IntelliSnap User Guide - Virtual Server idataagent for VMware Table of Contents Pre-Deployment Getting Started Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Advanced Snapshots Configuration Backup Restore Backup Copy Data Aging Additional Operations Command Line Best Practices FAQs Troubleshooting IntelliSnap Support SnapTest Tool Snap Mining Supported Storage Arrays Published On: 11/19/2013 V10 Service Pack 4A Page 2 of 277

Pre-Deployment Test (Windows) - IntelliSnap for VMware Table of Contents Installation Perform Test Installation The following sections describe the steps involved in installing the components using the Decoupled Installation package: 1. Create Decoupled Installation Package 2. Install Using the Decoupled Installation Package Create Decoupled Installation Package Use the following steps to create the Decoupled install package 1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer. 2. Run SetupAll.exe from the Software Installation Discs. 3. Click I accept the terms in the license agreement. Click Next. 4. Click Custom. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 3 of 277

5. Click Create a custom package to install on a different computer and click Next. 6. Click Create a Recording of Packages. 7. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 4 of 277

8. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only 9. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 5 of 277

10. Select the Software edition of the Custom Package you want to create. 11. Specify the location where you wish to create the custom package. By default the custom package is created at C:\CustomInstallPackageName. Specify a folder under any drive. If the folder does not exist, it is automatically created. Do not use the following characters when specifying the destination path: / : *? " < > It is recommended that you use alphanumeric characters only. Click Browse to change directories. Click Next to continue. Published On: 11/19/2013 V10 Service Pack 4A Page 6 of 277

12. Select one of the following: Select Create a new instance option to install the Agents as a new instance. If you select this option and create a custom package, later when you install the Agents using this custom package, the Agents will always be installed as a new instance irrespective of the existence of any other instances on the client computer. Select Install to existing instance to install the Agents to a specific instance existing on the client computer. From the Select an instance drop-down list, select the instance name to which you want the agents to be added at the time of installation. Click Next. Make sure that the instance name that you select here exists on the client computers on which you would install the agents using this custom package. Once you specify the instance name and create a custom package, later when you install the Agents using this custom package on a client computer, the Agents will always be installed to the instance that you specify in this step. If the installer does not find any matching instance name on the client computer, then a new instance with this name will be created and the Agents will be installed to this instance 13. Select the components that you want to install. If you have plans to create a De-coupled custom package, the components that you select here will be included in the Decoupled custom package. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 7 of 277

14. Click Next. If you want to include.net Framework 4.0 Installer in the custom package, select Include.NET Framework 4.0 Installer. If you just want to create an answer file without creating the package, select Create answer file (without packages). If you select this option, the self-extracting executable will not be created. 15. Select one of the following: If firewall configuration is not required, click Next. If this computer and the CommServe is separated by a firewall, click Configure firewall services. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 8 of 277

16. Click Next. CommServe name can be specified later. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 17. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers. Click Next. This screen will not appear if the default port numbers are not used for CommCell communication. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 9 of 277

18. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 19. Select one of the following: Click Use Cell level Policy to inherit the global filter policy configuration set for the CommCell. Click Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell. Select Do not use Global Filters if you plan to define specific filters for the Agent. Click Next. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 10 of 277

20. Select the Configure for Laptop or Desktop Backup option to install Backup Monitor utility. This utility allows you to view the backup job summary from the client computer without opening the CommCell Console. See Monitor - Laptop User for more information. Select the Contact the master CommServe to perform automatic registration option if you have plans to deploy this installation package to multiple client computers and want each client computer to to be automatically registered to the appropriate CommServe of your choice. Click Next. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 21. Click Finish. This screen will reflect the components you selected for install, and may look different from the example shown. Published On: 11/19/2013 V10 Service Pack 4A Page 11 of 277

Install Using the Decoupled Installation Package Use the following procedure to install the De-Coupled package: 1. Locate the custom package and double-click the.exe file to start the installation. For example: For a Windows X64 system using default paths, this file can be located at C:\CustomPackageName\CustomPackageName_WinX64 If you want to install this de-coupled package on a different computer, you must copy the executable file to the desired client computer and double-click the.exe file. 2. Custom Installation Package screen will be displayed. Click k Next to continue. Published On: 11/19/2013 V10 Service Pack 4A Page 12 of 277

3. Provide a path for the installer to extract the installation package. 4. The installation proceeds silently. This may take several minutes to complete. 5. Click OK on the dialog box. Published On: 11/19/2013 V10 Service Pack 4A Page 13 of 277

6. Click Finish. 7. In the Administrative Console (Register Me tab). Specify the Username and Password to register to the CommServe. This screen will be displayed only when you select the create de-coupled installation package option while creating the decoupled install package (step 14). Perform Test The following procedure provides step-by-step instructions to configure and test your snap environment. 1. Create a Lun on the array and map it to the client computer. Ensure that the Lun is visible on the client computer as a Disk. 2. Using the Disk Management on the client computer locate the disk and assign a drive letter. 3. Create a directory to mount snapshots. 4. Navigate to <installed_directory>\base and double-click SnapTest.exe. 5. Press Enter. Published On: 11/19/2013 V10 Service Pack 4A Page 14 of 277

This tool helps to perform operations such as... -> Automatic Snap Tests -> Individual Snap Tests -> Hardware Snapshot Engine Detection -> SCSI Inquiry -> Scan HBA/IQN Adapters NOTE: Please make sure that the mount points used for this test are not being used by any other application. If they are in use, it may cause data corruption or data loss. Please refer to our online documentation for list of supported Operating systems, Hardware Snapshot engines and File systems. Press <ENTER> to continue... 6. Press Enter. SnapTest Version Main Menu -------------------------------------- Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: 7. Type Y and press Enter. SnapTest Automatic Snap Operations ----------------------------------------------------- We will perform the following operations on the given mount point[s]. - Create snapshots - Mount snapshots - Unmount snapshots - Revert original volumes to snapshots - Delete snapshots WARNING: Revert is inherently risky and can cause data loss. Do you want to perform revert operation as part of this test? [Y/N] [N] : Y For NetApp, it is recommended that the revert operation is not tested using the automatic test. Revert should be tested using manual operations. 8. Specify the drive letter of mount directory and press Enter. Enter all the mount points that you want to test. Ensure to specify two "\" after the drive letter e.g., E:\\. Enter source mount paths to snap (separate by commas, if more than one): E:\\ 9. Press Enter to add the detected array. SnapTest Automatic Snap Operations ----------------------------------------------------------- Source Mount Point : E:\\ Detecting underlying devices... \\.PhysicalDrive1 Detecting snapshot engine... <Array Name> Snapshot No [<Array Name> Snapshot] arrays found in database. Array configuration is required to do snap operations. Do you want to add <Array Name> Array? [Y/N] [Y] : 10. Specify the following information for the detected array: Array ID Control host name/ip Published On: 11/19/2013 V10 Service Pack 4A Page 15 of 277

User name Password Reenter password Device group Use only devices belonging to the above device group [y/n] SnapTest Add Array ----------------------------------- Vendor : <Array Name> Enter array ID : Enter control host name/ip : Enter user name : Enter password : Enter password again : Enter device group : 11. The setup is tested for snapshot operations (create, mount, unmount, revert, and delete). The snap test is now complete. You can now use this environment for performing IntelliSnap operations. SnapTest Automatic Snap Operations ------------------------------------------------------------ Mount points to be snapped : E:\\ Engine for /snap1 : <Array Name> SNAP Creating snapshot... SUCCESS Snapshot name : SP_805326_805326_-1 Mounting snapshot...success Unmounting snapshot... SUCCESS Reverting to snapshot... SUCCESS Deleting snapshot... SUCCESS Congratulations!!! Automatic Snap test completed successfully. Press <ENTER> to continue... 12. Type 0 and press Enter. SnapTest Version Main Menu -------------------------------------- Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: Initial deployment and successful run of IntelliSnap backup may take around 4 weeks due to the various environment dependencies. The following parameters are known to affect the deployment and initial run and hence need a thorough evaluation: Firmware versions on the array Device types Mode of access Security configuration Operating Systems interacting with the storage array Application layout on the storage array LUNs Not accurate Not enough depth Need more code examples Published On: 11/19/2013 V10 Service Pack 4A Page 16 of 277

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Overview - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore IntelliSnap backup enables you to create a point-in-time snapshot of the data used for backups. An effective way to back up live data is to quiesce it temporarily, take a snapshot, and then resume live operations. IntelliSnap backup works in conjunction with storage arrays to provide snapshot functionality for backup. You can use the IntelliSnap backup to perform any level of backups (for example, Full, Incremental, or Differential). When you switch from a snap to a traditional backup or vice-versa, the next job is converted to a full backup. While you perform an IntelliSnap backup or any subsequent operations, you can use a proxy server to reduce the load on the production server. The backup copy operation uses the proxy to move the snap to backup media. Proxy server is supported with hardware storage arrays. The following illustration describes the process involved in IntelliSnap backup: Advantages of Using IntelliSnap Backup The following table lists some of the advantages of using IntelliSnap backup over other available backup solutions. Feature Support Backup to Tape During incremental or log backups only relevant incremental or log data is moved to media which enables significant reduction in media usage. Hardware Independent - No dependency on the hardware array Snapshot copy, backup copy, and tape copy creation and management are seamless. Application aware snapshots creation can be scheduled. The snapshots can be cataloged/indexed for restore and movement to media based on policies. To reduce load on the production server, a proxy server can be used for operations like movement to media and integrity check. Restores can be performed directly from media to the application server. Ability to mix and match IntelliSnap backup with traditional backups. You can perform full IntelliSnap backups combined with incremental log backups that are moved to media. All data management operations can be performed from the CommCell Console. Generic Software Solution Data Protection Suite IntelliSnap Backup Published On: 11/19/2013 V10 Service Pack 4A Page 18 of 277

Advantages of Using IntelliSnap Backup with Virtual Server idataagent for VMware Using IntelliSnap backup for VMware has following advantages: You can backup 100s of virtual machines in few minutes. You can perform multiple backups per day and hence you get multiple recovery points per day. No need to collect metadata during the backup and still you can browse and restore file or folders on a virtual machine. You can power ON a virtual machine temporarily, without actually restoring it. Embedded source side deduplication provides an efficient method to create secondary copies. How Does IntelliSnap Backup Work The IntelliSnap backup includes the following operations: Backup job is scheduled using the CommCell Console. When the backup job is started: The array is accessed to create a snapshot. The snapshot is mounted on the ESX server designated for the snap mount. The snapshot is unmounted. This snapshot is used for backup copy operations. This can also be used for restore/mount operations. During the Backup Copy operations: The snapshot is mounted to the ESX server designated for the snap mount. The mounted snapshot is treated like file system and the required contents are read. The file system backup is performed to Primary Copy of the storage policy. When the backup copy job is finished, the snapshot is unmounted. Data Aging: The jobs for the snapshot are pruned based on the retention policy of the snapshot copy. The snapshots related to the pruned jobs are deleted from the array periodically. Terminology The IntelliSnap Backup documentation uses the following terminology: Storage device Storage Array Proxy Snapshot Copy A device used for backup or archival purposes. A high-end disk storage system. The IntelliSnap software is designed to work in conjunction with the snapshot ability built into the storage array. A computer other than the production server on which you can perform IntelliSnap operations. A proxy is used to decrease the load on the production server. An additional copy of the protected data that is used in IntelliSnap operations. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 19 of 277

Deployment - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Where To Install Install the software on a windows computer. This can be a physical computer or a virtual machine. In a clustered environment, install the software on the physical computer. Follow the steps given below to install the Virtual Server idataagent. The computer will be added as a client in the CommCell as soon as the installation completes successfully. Before You Begin IntelliSnap Support - Platforms Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in IntelliSnap Support - Platforms. Download Software Packages Download the latest software package to perform the install. Interactive Install 1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer. 2. Run SetupAll.exe from the Software Installation Discs. 3. Click I accept the terms in the license agreement. Click Next. 4. Click Custom. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 20 of 277

5. Click Select components to install on this computer and click Next. 6. Expand Virtualization and click Virtual Server Agent. Expand Storage Resources and click MediaAgent. Expand File System and verify that VSS Provider is selected. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 21 of 277

7. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only 8. Click Install. The Summary on your screen should reflect the components you selected for install, and may look different from the example shown. Published On: 11/19/2013 V10 Service Pack 4A Page 22 of 277

9. Click Yes. 10. Click Next. 11. Select one of the following: If firewall configuration is not required, click Next. If this computer and the CommServe is separated by a firewall, click Configure firewall services. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. Published On: 11/19/2013 V10 Service Pack 4A Page 23 of 277

12. Enter the fully qualified domain name of the CommServe in the CommServe Host Name box. Do not use space and the following characters when specifying the CommServe Host Name: \ `~!@#$%^&*()+=<>/?,[]{}:;'" Click Next. 13. Enter the following: The local (NetBIOS) name of the client computer is displayed in the Select a Client name list. If necessary you can also type a new (friendly) name for the client in this box. This name will be used in the CommCell and will also be displayed in the CommCell Console. Do not use spaces when specifying a new name for the client. The default network interface name of the client computer is displayed if the computer has only one network interface (NIC card). If the computer has multiple network interfaces, select the interface name that is preferred for communication with the CommServe. Click Next. If a component is already installed on this computer, this screen will not be displayed; instead, the install program will use the same name as previously specified. Published On: 11/19/2013 V10 Service Pack 4A Page 24 of 277

14. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers. Click Next. This screen will not appear if the default port numbers are not used for CommCell communication. 15. Select one of the following options: If you do not want to disable Windows Firewall, click Next. If you want to disable Windows Firewall for all profiles, click Yes, disable Windows Firewall for all profiles and then click Next. You will get this screen if you did not configure the firewall settings in step 11. Published On: 11/19/2013 V10 Service Pack 4A Page 25 of 277

16. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List. Click Next. This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list. It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time. 17. Select a Client Group. Click Next. This screen will not be displayed if Client Groups are not configured in the CommCell Console. For more information, see Client Computer Groups. Published On: 11/19/2013 V10 Service Pack 4A Page 26 of 277

18. Select one of the following: Click Use Cell level Policy to inherit the global filter policy configuration set for the CommCell. Click Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell. Select Do not use Global Filters if you plan to define specific filters for the Agent. Click Next. 19. Select a storage policy from the Storage Policy list. Click Next. If you do not have a Storage Policy, the list will not be displayed. You can create the Storage Policy later in step 21. Published On: 11/19/2013 V10 Service Pack 4A Page 27 of 277

20. Click Finish. This screen will reflect the components you selected for install, and may look different from the example shown. If you already have a storage policy selected in step 19, click to proceed to the Configuration section. If you do not have Storage Policy created, continue with the following step. 21. To create a storage policy, you must have configured a library in the CommCell. If you do not already have a library configured, go to Disk Library Creation. If you have a library configured, go to Storage Policy Creation. DISK LIBRARY CREATION: 1. From the CommCell Browser, navigate to Storage Resources, right-click the Libraries, point to Add and then click Disk Library... Alternatively, you can also navigate to MediaAgents, right-click <MediaAgent>, point to All Tasks Create Library and then click Disk Library... 2. From the Add Disk Library dialog box, specify the following: In the Name box, specify name of the disk library. From the MediaAgent list, select the MediaAgent. Perform one of the following: Published On: 11/19/2013 V10 Service Pack 4A Page 28 of 277

Select Local Path if you wish to specify a local path in the MediaAgent computer. In the Disk Device box, type the name of the folder in which the disk library must located or click select the folder. button to Select Network Path, if you wish to specify a network path as the target share. In the Connect As box, type the user name. In the Password and Verify Password box, type the password to access the network share. In the Folder box, type the mount path or click button to select a mount path. Click OK. 3. The newly created disk library will be displayed under Libraries node. This will create a library and Storage Policy. Click to proceed to the Configuration section. Storage Policy Creation 1. From the CommCell Browser, navigate to Policies. 2. Right-click the Storage Policies and then click New Storage Policy. 3. Follow the prompts displayed in the Storage Policy Wizard. The required options are mentioned below: Select the Storage Policy type as Data Protection and Archiving and click Next. Enter the name in the Storage Policy Name box and click Next. From the Library list, click the name of a disk library to which the primary copy should be associated and then click Next. Ensure that you select a library attached to a MediaAgent operating in the current release. From the MediaAgent list, click the name of a MediaAgent that will be used to create the primary copy and then click Next. For the device streams and the retention criteria information, click Next to accept default values. Select Yes to enable deduplication for the primary copy. From the MediaAgent list, click the name of the MediaAgent that will be used to host the Deduplication Database (DDB). In the Location box, type the name of the folder in which the DDB must be located or click the Browse button to select the folder and then click Next. Review the details and click Finish to create the Storage Policy. This will create a storage policy. Click to proceed to the Configuration section. Published On: 11/19/2013 V10 Service Pack 4A Page 29 of 277

22. If you have installed on a clustered computer, make sure to install the software on all the physical nodes and then follow the steps described in Cluster Configuration. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 30 of 277

Basic Configuration - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Configuration Once the Virtual Server idataagent is installed on a computer or a virtual machine, create a vcenter client and a subclient to back up virtual machines in a vcenter. Ensure that vcenter permissions are configured as described in Permissions for Custom User Accounts. The following sections provide the necessary steps to configure a subclient to perform the IntelliSnap backup of a single virtual machine: 1. From the CommCell Browser, right-click Client Computers node and select New Client Virtualization VMware vcenter. 2. Enter the vcenter Host Name. Enter the username and password associated with the Virtual Center. Click Add to select a proxy for backup. Published On: 11/19/2013 V10 Service Pack 4A Page 31 of 277

3. Select a proxy from the Exclude list. The list displays all the clients which has Virtual Server idataagent installed on it and all the client groups. You can select one or more clients or client groups. When you select a client group, ensure that at least one client in the group has Virtual Server idataagent installed on it. When you are creating a VMware vcenter client for a IntelliSnap backup, it is recommended to select only one proxy. Click Include or Include All. Click OK. 4. Click OK. If you select multiple proxies while configuring the VMware vcenter client, only the first proxy (coordinator) will be used to perform the backup. If the first proxy is not available, the next available proxy in the list will be used to perform the backup. Ensure the following when you select proxies for the VMware vcenter client: Published On: 11/19/2013 V10 Service Pack 4A Page 32 of 277

The first proxy has MediaAgent installed on it. If the first proxy does not have MediaAgent installed, change the order of proxies. While configuring the storage policy for IntelliSnap backup, the first proxy is selected as a MediaAgent. 5. From the CommCell Console, navigate to the <vcenter client>. Right-click the <vcenter client> and click Properties. 6. Click Advanced. Select the Enable IntelliSnap option to enable IntelliSnap backup for the client. Click OK to save the configuration. Published On: 11/19/2013 V10 Service Pack 4A Page 33 of 277

7. From the CommCell Browser, navigate to Client Computers <vcenter Client> Virtual Server VMware. Right-click the defaultbackupset and click New Subclient. 8. Enter the Subclient name. By default the Transport Mode for VMware is set as Auto. Depending upon proxy computer used for backup and virtual machines included in the backup, the transport mode is automatically selected. If you want to use a specific transport mode, select one of the following: SAN Hot Add NBD NBD SSL Published On: 11/19/2013 V10 Service Pack 4A Page 34 of 277

9. Click the Content tab. Click Browse. Navigate to the virtual machine which you want to backup and select the virtual machine. Click OK. The selected virtual machine appears in the Contents of a subclient list. 10. Click the IntelliSnap Operations tab. Select the IntelliSnap option. Select a snap engine from the list of Available Snap Engines list. Published On: 11/19/2013 V10 Service Pack 4A Page 35 of 277

Click Select ESX server for snap mount and select a host. During backup copy or restore operations, the snapshot will be mounted on this host. When you select the host ensure the following: The ESX server version installed on the host server is same as or higher than the ESX server version installed on the production server. For example: If the production server has ESX 5.0 then the selected host must be ESX 5.0 or higher. The selected proxy ESX Server is not part of any Clustered Storage Group/Initiator group. 11. Click the Storage Device tab. Select a Storage Policy which has a Snapshot Copy. Click OK. If you do not have Storage Policy created, continue with Step 12. 12. To create a storage policy, you must have configured a library in the CommCell. If you do not already have a library configured, go to Disk Library Creation. If you have a library configured, go to Storage Policy Creation. Published On: 11/19/2013 V10 Service Pack 4A Page 36 of 277

DISK LIBRARY CREATION: 1. From the CommCell Browser, navigate to Storage Resources, right-click the Libraries, point to Add and then click Disk Library... Alternatively, you can also navigate to MediaAgents, right-click <MediaAgent>, point to All Tasks Create Library and then click Disk Library... 2. From the Add Disk Library dialog box, specify the following: In the Name box, specify name of the disk library. From the MediaAgent list, select the MediaAgent. Perform one of the following: Select Local Path if you wish to specify a local path in the MediaAgent computer. In the Disk Device box, type the name of the folder in which the disk library must located or click select the folder. button to Select Network Path, if you wish to specify a network path as the target share. In the Connect As box, type the user name. In the Password and Verify Password box, type the password to access the network share. In the Folder box, type the mount path or click button to select a mount path. Click OK. 3. The newly created disk library will be displayed under Libraries node. This will create a library and Storage Policy. Click button available at the bottom of the page to perform backup. Storage Policy Creation: This will create a storage policy. Click the button available at the bottom of the page to continue. a. Click Create Storage Policy. b. Follow the prompts displayed in the Storage Policy Wizard. The required options are mentioned below: i. Select the Storage Policy type as Data Protection and Archiving and click Next. ii. Enter the name in the Storage Policy Name box and click Next. iii. From the Library list, click the name of a disk library to which the primary copy should be associated and then click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 37 of 277

Ensure that you select a library attached to a MediaAgent operating in the current release. iv. From the MediaAgent list, click the name of a MediaAgent that will be used to create the primary copy and then click Next. v. For the device streams and the retention criteria information, click Next to accept default values. vi. Select Yes to enable deduplication for the primary copy. vii. From the MediaAgent list, click the name of the MediaAgent that will be used to host the Deduplication database (DDB). In the Location box, type the name of the folder in which the DDB must be located or click the Browse to select the folder, and then click Next. viii. Review the details and click Finish to create the Storage Policy. Skip the following section if you already created a snapshot copy. Create a Snapshot Copy The following section provides step-by-step instructions for creating a Snapshot Copy for a Storage Policy. 1. From the CommCell Browser, navigate to Policies Storage Policies. Right-click the <Storage_Policy> and click All Tasks Create New Snapshot Copy. 2. Specify the following to create a Snapshot copy: a. Type the Copy Name in the Copy Name box. b. From the Library list, select the name of Library. c. From the MediaAgent list, select the name of a MediaAgent. Published On: 11/19/2013 V10 Service Pack 4A Page 38 of 277

d. From the Drive Pool list, select the name of a Drive Pool. e. From the Scratch Pool list, select the name of the Scratch Pool. Drive Pool and Scratch Pool are not applicable for disk libraries. f. Click OK. Configure Backup Copy A backup copy operation provides the capability to copy snapshots of the data to any media. It is useful for creating additional standby copies of data and can be performed during the IntelliSnap backup or at a later time. Follow the steps given below to configure Backup Copy for moving snapshots to media. 1. Open CommCell Console: From the CommCell Browser, navigate to Policies Storage Policies. Right-click the <Storage Policy> and click Properties. 2. Click the Snapshot tab. Select Enable Backup Copy checkbox to enable movement of snapshots to media. Click OK. Published On: 11/19/2013 V10 Service Pack 4A Page 39 of 277

Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 40 of 277

Automatic Discovery - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Skip this page if you do not want to use the automatic discovery feature. Click to Continue. The Customized Automatic Discovery feature enables you to set criteria to discover virtual machines in the vcenter and automatically add them to the subclient content. This is useful in environments where virtual machines are added, removed, or relocated on a routine basis. You can use this feature to configure a subclient for backup of all the virtual machines from a specific host, a datastore, or a datacenter etc. For example, the following sections explain how to configure a subclient for backup of virtual machines from a specific host or a datastore. Discover Virtual Machines from a Host Discover Virtual Machines from a Datastore Discover Virtual Machines from a Host If you want to backup all the virtual machines from a specific host, configure a subclient as follows: 1. From the CommCell Browser, navigate to Client Computers <vcenter Client> Virtual Server VMware. Right-click the defaultbackupset and click New Subclient. 2. Enter the Subclient name. Published On: 11/19/2013 V10 Service Pack 4A Page 41 of 277

3. Click the Content tab. Click Add. 4. Click the available list and select Host from the list. Enter the host name which appears in the vcenter or ip address of the host. Otherwise, click to open the Browse dialog box. Navigate to the required host and select the host. Click OK. Published On: 11/19/2013 V10 Service Pack 4A Page 42 of 277

5. The selected host will appear in the Contents of subclient list on the Content tab. Click Preview to view all the virtual machines on the host. These virtual machines will get backed up when you perform the backup of the subclient. Click OK. Click to continue. Discover Virtual Machines from a Datastore If you want to backup all the virtual machines from a specific datastore, set the criteria as follows: 1. From the CommCell Browser, navigate to Client Computers <vcenter Client> Virtual Server VMware. Right-click the defaultbackupset and click New Subclient. Published On: 11/19/2013 V10 Service Pack 4A Page 43 of 277

2. Enter the Subclient name. 3. Click the Content tab. Click Add. Published On: 11/19/2013 V10 Service Pack 4A Page 44 of 277

4. Click the available list and select Datastore from the list. Enter the datastore name. Otherwise, click to open the Browse dialog box. Select the Datastore from the available list. Navigate to the required datastore and select the host. Click OK on the Browse dialog box. Click OK on the Add Rule dialog box. 5. The selected datastore will appear in the Contents of subclient list on the Content tab. Click Preview to view all the virtual machines in the datastore. These virtual machines will get backed up when you perform the backup of the subclient. If a virtual machine has only one disk in the selected datastore and remaining disks and VMX files are located on other Published On: 11/19/2013 V10 Service Pack 4A Page 45 of 277

datastores, the virtual machine will be added to the subclient. Click OK. Click to continue. If you want to further explore the customized automatic discovery feature, refer to Automatic Discovery of Virtual Machines For Backup. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 46 of 277

Select Storage Array - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore The following storage arrays are supported for Virtual Server idataagent for VMware: Hardware Storage Arrays Dell Compellent Dell EqualLogic EMC Celerra EMC Clariion/VNX EMC Isilon EMC VMAX/Symmetrix Fujitsu ETERNUS Hitachi Data Systems HP 3PAR HP StorageWorks EVA IBM SVC IBM XIV LSI NetApp Nimble Storage Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 47 of 277

Basic Backup - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Perform a Backup After configuring the virtualization client and a subclient, you are ready to perform your first backup. The following section provides step-by-step instructions for running your first full backup of a single virtual machine immediately. 1. From the CommCell Console, navigate to Client Computers <vcenter Client> Virtual Server VMware <BackupSet>. Right-click the <Subclient> and click Backup. 2. Select Full as backup type and Immediate to run the job immediately. Click OK. 3. You can track the progress of the job from the Job Controller window of the CommCell console. Published On: 11/19/2013 V10 Service Pack 4A Page 48 of 277

4. Once job is complete, view the details of job from the Backup History. Right-click the Subclient and select Backup History. 5. Click OK. 6. You can view the following details about the job by right-clicking the job: Items that failed during the job Items that succeeded during the job Details of the job Events of the job Log files of the job Media associated with the job Published On: 11/19/2013 V10 Service Pack 4A Page 49 of 277

What Gets Backed Up The default subclient will automatically include the following entities: Virtual Machines (Windows and Linux) VMDK Files What Does Not Get Backed Up The following entities will not be included in the default subclient: Virtual machines containing SCSI bus sharing set to virtual Virtual machines configured with Fault Tolerance Virtual Machines which has disks in datastores residing on storage arrays from different vendors. For example: A virtual machine has disks in datastore 1 and datastore 2. Datastore 1 is residing on a NetApp storage array and datastore 2 is residing on a LSI storage array. Virtual machines with disks on local datastores VMDKs in the same location with same names, where only case is different. Physical RDMs Virtual RDMs Independent Disks Template virtual machines Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 50 of 277

Vault/Mirror Copy - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Skip this page if you are not using NetApp with SnapVault/SnapMirror. Click to continue. Initiate Vault/Mirror Copy Follow the steps to initiate a Vault/Mirror copy. 1. From the CommCell Console, navigate to Policies Storage Policies. Right-click the <storage policy> and click All Tasks Run Auxiliary Copy. 2. Click the Job Initiation tab. Select Schedule to configure the schedule pattern and click Configure. Published On: 11/19/2013 V10 Service Pack 4A Page 51 of 277

3. Enter the schedule name and select the appropriate scheduling options. Click OK. The software will call any available OnCommand Unified Manager APIs at the start of the Auxiliary Copy job to detect if the topology still maps the configuration. Once the Vault/Mirror copy of the snapshot is created, you cannot re-copy the same snapshot to the Vault/Mirror destination. Not accurate Not enough depth Published On: 11/19/2013 V10 Service Pack 4A Page 52 of 277

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Movement to Media - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Skip this page if you do not want to copy snapshots of the data to any media. Click to continue. Backup Copy Operations A backup copy operation provides the capability to copy snapshots of the data to any media. It is useful for creating additional standby copies of data and can be performed during the IntelliSnap backup or at a later time. Note that if primary snap copy is configured as Spool copy (copy with no retention rules) then the snapshots will be automatically deleted after the backup copy operation completes successfully. Inline Backup Copy Backup copy operations performed during the IntelliSnap backup job are known as inline backup copy. You can perform inline backup copy operations for primary snapshot copies and not for secondary snapshot copies. If a previously selected snapshot has not been copied to media, the current IntelliSnap job will complete without creating the backup copy and you will need to create an offline backup copy for the current backup. 2. From the Advanced Backup Options dialog box, selected the following: a. Select Create Backup Copy immediately to create a backup copy. Enable Granular Recovery for Backup Copy is automatically selected. This option allows you to view the file/folder level details of the backup copy. b. By default, Start Backup Copy Job based on Storage Policy Rules option is selected. Select Start Backup Copy Job with the current job option to move snapshots to media for current backup job, even if snapshots related to previous backup jobs have not been moved to media. Note that the backup copy jobs that are skipped due to this option will not be moved to media at any time. c. If you want to view the file/folder level details of the snapshot copy, select Enable Granular Recovery for IntelliSnap check box. d. Click OK. Published On: 11/19/2013 V10 Service Pack 4A Page 54 of 277

3. You can track the progress of the Inline Backup Copy job from the Job Controller window. When job is initiated, two separate jobs (i.e., Snap Copy job and Backup Copy job) will be displayed in the Job Controller window. Offline Backup Copy Backup copy operations performed independent of the IntelliSnap backup job are known as offline backup copy. Use the following steps to run offline backup copy. 1. From the CommCell Console, navigate to Policies Storage Policies. Right-click the <storage policy> and click Properties. Click the Snapshot tab. Under Snapshot Management Rules, make sure that Enable Backup Copy is selected. Click OK. Published On: 11/19/2013 V10 Service Pack 4A Page 55 of 277

2. From the CommCell Console, navigate to Policies Storage Policies. Right-click the <storage policy> and click All Tasks Run Backup Copy. 3. Select Start new media to copy the data to a different tape. Select Mark media full on Success to mark the media that is used for this operation after the snapshot copy operation has successfully completed. Click OK. Published On: 11/19/2013 V10 Service Pack 4A Page 56 of 277

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Basic Restore - IntelliSnap for VMware Overview Deployment Configuration Automatic Discovery Select Storage Array Backup Vault/Mirror Copy Movement to Media Restore Perform a Restore It is recommended that you perform a restore operation immediately after your first full backup to understand the process. The following sections describe the steps involved in restoring a single virtual machine to a different ESX Server. 1. From the CommCell Console, navigate to Policies Storage Policies. Right-click the <storage policy> and click Properties. Click the Copy Precedence tab. By default, the snapshot copy is set to 1 and is used for the restore operation. You can also use a different copy for performing the operation. For the copy that you want to use, set the copy precedence as 1. Click OK. 2. From the CommCell Console, navigate to Client Computer <VMware vcenter Client> Virtual Server VMware. Right-click the backupset that contains the data you want to restore and click Browse and Restore. Published On: 11/19/2013 V10 Service Pack 4A Page 58 of 277

3. Click the Advanced Options tab. Select the MediaAgent that was used during the storage policy creation from the Use MediaAgent drop-down list. This MediaAgent should be the one you installed along with the Virtual Server agent. Click View Content. 4. Expand the defaultbackupset and select the required virtual machine. Its entire contents will be displayed in the right pane. Click Recover All Selected. 5. Clear the Restore in place check box. If you are performing restore operation to understand the process, it is recommended to avoid in place restore as this may impact any running virtual machine. Click in the ESX Server column and then click to select the destination ESX Server and Datastore. The virtual machine will be restore to the selected datastore on the selected ESX server. Click OK. Click in the Change VM display name to column and enter a new name for the virtual machine. Click OK on the Restore Options for All Selected Items dialog box. Published On: 11/19/2013 V10 Service Pack 4A Page 59 of 277

6. Select the Datastore to which the disk(s) will be restored. Click OK. 7. You can monitor the progress of the restore job in the Job Controller window of the CommCell Console. Published On: 11/19/2013 V10 Service Pack 4A Page 60 of 277

8. Once the restore job has completed, right-click the <backupset> and click View Restore History. 9. Click OK. 10. You can view the following details about the job by right-clicking the job: View Restore Items You can view them as Successful, Failed, Skipped or All. View Job Details View Events of the restore job. View Log files of the restore job. Published On: 11/19/2013 V10 Service Pack 4A Page 61 of 277

11. Once the virtual machine is restored, it is automatically mounted to the virtual center/esx Server you selected. Congratulations - You have successfully completed your first backup and restore. If you want to further explore this Agent's features read the Advanced sections of this documentation. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 62 of 277

Advanced Snapshots - IntelliSnap for VMware Table of contents Managing Snapshots List Snapshots Mount Snapshots Delete Snapshots Revert a Virtual Machine from a Snapshot Virtual Machines with SQL Server Truncating SQL Database Logs Verifying IntelliSnap Backups Using a Separate Proxy for Backup Copy Selecting a Job for Backup Copy Disabling a Job for Backup Copy Managing Snapshots The snapshots of the data created by the IntelliSnap backup are also available for various other operations like list, mount, unmount, or delete. List Snapshots The browse operation provides the capability to see the snapshots created for an agent, job, or a snapshot copy. The list of the snapshots displayed is corresponding to the entity selected for the browse operation, for e.g., browsing the snapshots for an agent will display all the snapshots created for the selected agent. You can view volume or disk related information for the snapshots. Follow the steps given below to browse snapshots. 1. From the CommCell Browser, navigate to Client Computers VMware vcenter Client VMware. 2. Right-click <backup set> and click All Tasks List Snaps. 3. The Snaps created during IntelliSnap operation dialog box displays a list of all the snapshots created for the selected subclient. It also displays important information about each snapshot, including the source mount path, snap mount path, the storage array, and the source client. Right-click the snapshot and click Details to view the snapshot properties. Click the Disk View tab to display the snapshot name, e.g. SP_2_79_1286222629. Published On: 11/19/2013 V10 Service Pack 4A Page 63 of 277