Administration GUIDE. IntelliSnap EMC VMAX/Symmetrix. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 80

Transcription

1 Administration GUIDE IntelliSnap EMC VMAX/Symmetrix Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 80

2 IntelliSnap User Guide - EMC VMAX/Symmetrix Table of Contents Pre-Deployment UNIX Windows Getting Started Overview Deployment Prerequisites Configuration Setup Clients Options Array Management Array Properties Best Practices Frequently Asked Questions Troubleshooting IntelliSnap Backup - Support SapTest Tool White Papers IntelliSnap Guide For EMC Symmetrix (DMX/V-MAX) Storage Systems Published On: 11/19/2013 V10 Service Pack 4A Page 2 of 80

3 Pre-Deployment Test - Unix Unix Windows Table of Contents Installation Perform Test Installation 1. Logon to the client computer as root. 2. If you are installing the software from the Software Installation Discs, run the following command to mount the CD: mount -t iso9660,udf /dev/cdrom /mnt/cdrom Run the following command from the Software Installation Package or mount point:./cvpkgadd You can also run this command as a SUDO user with root privileges:./sudo cvpkgadd For steps to add a SUDO user to /etc/sudoers, see Frequently Asked Questions - Install. 3. The product banner and other information is displayed. Press Enter. 4. Read the license agreement. Type y and press Enter. 5. Type 2 and press Enter. Selecting Unix Setup Task Please select a setup task you want to perform from the list below: Advanced options provide extra setup features such as creating custom package,recording/replaying user selections and installing External Data Connector software. 1) Install data protection agents on this computer 2) Advanced options 3) Exit this menu Your Choice: [1] 2 6. Type 2 and press Enter. This screen will appear only on AIX and Solaris platform. Selecting 32bit or 64bit Base This machine supports both 32 bit and 64 bit binaries. By default, we will install 32 bit binary set that has full support for all the modules included in this package. Please note that 64 bit binary set currently only support limited modules 1) All platforms(32 bit) 2) FS and MA only(64 bit) Your Choice: [2] 7. Type 2 and press Enter. Selecting Unix Setup Advanced Options Please select a setup task you want to perform from the list below: [Custom Package Creator] 1) Create a custom install package [De-coupled Installer] 2) Pre-install software Components (De-coupled Mode) [Done] 3) Exit this menu Your Choice: [1] 2 8. The default network interface name of the client computer is displayed if the computer has only one network interface (NIC card), press Enter to accept. Published On: 11/19/2013 V10 Service Pack 4A Page 3 of 80

4 If the computer has multiple network interfaces, enter the interface name that is preferred for communication with the CommServe, and then press Enter. The interface names and IP addresses depend on the computer in which the software is installed and may be different from the example shown. Setting Client/Physical Machine Host Name We found one network interface available on your machine. We will associate it with the client being installed, and it will also be used by the CommServe to connect to the client. Note that you will be able to additionally customize Datapipe Interface Pairs used for the backup data traffic later in the Data Protection Suite Java GUI. Please check the interface name below, and make corrections if necessary: Client/Physical Machine Host Name: [myclient.company.com] 9. The local name of the client computer is displayed, press Enter to accept. If necessary you can also enter a new (friendly) name for the client, and then press Enter. This name will be used in the CommCell and will also be displayed in the CommCell Console. Do not use spaces when specifying a new name for the client. Setting Client Name Please specify the client name for this machine. It does not have to be the network host name: you can enter any word here without spaces. The only requirement is that it must be unique on the CommServe. Physical Machine Client name: [myclient] 10. Type the number associated with File System and MediaAgent and then press Enter. Selecting Modules to Install. [ ] 1) File System Core [1002] [CVGxBase] [ ] 2) File System [1101] [CVGxIDA] [ ] 3) MediaAgent [1301] [CVGxMA] [ ] 4) Documentum idataagent [1126] [CVGxDctmIDA] [ ] 5) Oracle idataagent [1204] [CVGxOrIDA] [ ] 6) SAP for Oracle [1205] [CVGxOrSAP] [ ] 7) SAP for MaxDB [1206] [CVGxSAPMAXDB] [ ] 8) Informix idataagent [1201] [CVGxIfIDA] [ ] 9) Sybase idataagent [1202] [CVGxSybIDA] [ ] 10) DB2 idataagent [1207] [CVGxDB2] [ ] 11) MySQL idataagent [1208] [CVGxMySQL] [ ] 12) PostGres idataagent [1209] [CVGxPostGres] [ ] 13) Lotus Notes Database idataagent [1051] [CVGxLndbIDA] >) >>>>>>>>>>>> NEXT PAGE >>>>>>>>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous?=help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: Type d for Done, and press Enter. Selecting Modules to Install. [ ] 1) File System Core [1002] [CVGxBase] [X] 2) File System [1101] [CVGxIDA] [X] 3) MediaAgent [1301] [CVGxMA] [ ] 4) Documentum idataagent [1126] [CVGxDctmIDA] [ ] 5) Oracle idataagent [1204] [CVGxOrIDA] [ ] 6) SAP for Oracle [1205] [CVGxOrSAP] [ ] 7) SAP for MaxDB [1206] [CVGxSAPMAXDB] [ ] 8) Informix idataagent [1201] [CVGxIfIDA] [ ] 9) Sybase idataagent [1202] [CVGxSybIDA] [ ] 10) DB2 idataagent [1207] [CVGxDB2] [ ] 11) MySQL idataagent [1208] [CVGxMySQL] [ ] 12) PostGres idataagent [1209] [CVGxPostGres] [ ] 13) Lotus Notes Database idataagent [1051] [CVGxLndbIDA] >) >>>>>>>>>>>> NEXT PAGE >>>>>>>>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous?=help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: d 12. Press Enter. Deciding if to Config for Laptop or Desktop Backups Do you want to configure the idataagent for laptop or desktop backups? Config for Laptop or Desktop Backups? [no] 13. Press Enter. Published On: 11/19/2013 V10 Service Pack 4A Page 4 of 80

5 Deciding if to Install Agents for Restore Only Do you want to install the agents for restore only without consuming licenses? Install Agents for Restore Only? [no] 14. Verify the default path for software installation. Press Enter. If necessary, enter a path to modify the default path and press Enter. Do not install the software to a mapped network drive Do not use the following characters when specifying the path:!@#$%^&*():/?\ It is recommended that you use alphanumeric characters only Preparing Installation Directory Please specify where you want us to install Data Protection Suite binaries. It must be a local directory or NFS and there should be at least 281MB of free space available. All files will be installed in a "hds" subdirectory, so if you enter "/opt", the files will actually be placed into "/opt/hds". Installation Directory: [/opt] 15. Verify the default path for log files. Press Enter. If necessary, enter a path to modify the default path and press Enter. Do not use the following characters when specifying the path:!@#$%^&*():/?\ It is recommended that you use alphanumeric characters only All the modules installed on the computer will store the log files in this directory. Preparing Log Directory Please specify where you want to keep Data Protection Suite log files. It must be a local directory or NFS share and there should be at least 100MB of free space available. All log files will be created in a "hds/log_files" subdirectory, so if you enter "/var/log", the logs will actually be placed into "/var/log/hds/log_files". Log Directory: [/var/log] 16. Press Enter. Deciding If to Use a Unix Group Most of Data Protection Suite processes run with root privileges, but some are launched by databases and inherit database access rights. To make sure that registry and log files can be written to by both kinds of processes we can either make such files world-writeable or we can grant write access only to processes belonging to a particular group, e.g. a "hds" or a "dba" group. We highly recommend now that you create a new user group and enter its name in the next setup screen. If you choose not to assign a dedicated group to Data Protection Suite processes, you will need to specify the access permissions later. If you're planning to backup Oracle DB you should use "dba" group. Would you like to assign a specific group to Software? [yes] 17. Type the Group name and press Enter. Press Enter again. Setting Unix Group Please enter the name of the group which will be assigned to all Data Protection Suite files and on behalf of which all Data Protection Suite processes will run. In most of the cases it's a good idea to create a dedicated "hds" group. However, if you're planning to use Oracle idataagent or SAP Agent, you should enter Oracle's "dba" group here. Group name: testgrp1 REMINDER If you are planning to install Data Protection Suite Informix, DB2, Sybase or Lotus Notes idataagent, please make sure to include Informix, DB2, etc. users into group "testgrp1".. Press <ENTER> to continue Type d for done with the selection and press Enter. Setting Access Permissions for Group and Other Users Published On: 11/19/2013 V10 Service Pack 4A Page 5 of 80

6 Installer will assign full access rights to root user for all installed Data Protection Suite files and its processes. For group and any other users, you can specify the access permissions now. If you did not assign a dedicated group in previous step, make sure you specify sufficient access rights for other users if you are also planning to install Data Protection Suite agents involving third party software protection. [X] 1) Allow read permission to group users [X] 2) Allow write permission to group users [X] 3) Allow execute permission to group users [X] 4) Allow read permission to other users [ ] 5) Allow write permission to other users [X] 6) Allow execute permission to other users [a=all n=none r=reverse q=quit d=done >=next <=previous?=help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: d 19. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers. Press Enter. Setting Instance Port Number of cvd Every instance of Data Protection Suite should use a unique set of network ports to avoid interfering with other instances running on the same machine. The port numbers selected must be from the reserved port number range and have not been registered by another application on this machine. Please enter the port numbers. Port Number for CVD : [8400] 20. Press Enter. Port Number for EvMgrC: [8402] 21. Do one of the following: If firewall configuration is not required, press Enter. If this computer and the CommServe is separated by a firewall, type Yes and then press Enter. For firewall options and configuration instructions, see Firewall Configuration. Deciding If to Configure Firewall You need to configure firewall settings if there is a firewall between this client and the CommServe. Is there a firewall between this client and the CommServe? [no] 22. Press Enter. Setting CommServe Host Name Please specify hostname of the CommServe below. Make sure the hostname is fully qualified, resolvable by the name services configured on this machine. CommServe Host Name: 23. Press Enter. Deciding if to Install Decoupled If you do not enter a CommServe name, the installer will treat it as a decoupled install. Please confirm this is really what you want. Do you want to treat the install as a decoupled install? [yes] 24. If you have enabled per-client certificate on CommServe, type y and press Enter. Else, press Enter. Specifying If CommServe Per-Client Certificate is Enabled If you have checked "Force per-client certificate authentication on CommServe" on the CommServe or Proxy, you need to provide installer with a Temp Certificate. This Temp Certificate can be obtained by opening "Certificate Administration Applet" from the Java GUI's Control Panel, clicking "Temp Certificate" button, selecting newly created client in the popped up window and copying/pasting generated certificate to a local file accessible from this installer. Have you enabled per-client certificate authentication on CommServe? [no] 25. To review the setup, you may find the following logs useful if available: Thank you for choosing Hitachi Data Systems Systems, Inc. Data Protection Suite. [LOG INFO] To review the setup, you may find the following logs useful if available: (1) logs under /tmp/.gxsetup (2) install.log env and UpdateInfo.log env under Log Directory Published On: 11/19/2013 V10 Service Pack 4A Page 6 of 80

7 (3) logs under /var/log/.gxsetup/ Perform Test The following procedure provides step-by-step instructions to configure and test your snap environment. 1. Create a Lun on the array and map it to the client computer. Ensure that the Lun is visible on the client computer as a device node. 2. Use the mapped device node to create a Volume Group. For example, use the following command: On AIX mkvg y vg_name hdisk12 On Linux: pvcreate /dev/sdd vgcreate vg_name /dev/sdd vgchange a y vg_name 3. Create a Logical Volume in the Volume Group. For example, use the following command: On AIX: mklv -y lv_name -t jfs2 vg_name 2G hdisk29 On Linux: lvcreate n lv_name L 2G vg_name 4. Create a File System on the Logical Volume. For example, use the following command: On AIX: crfs -v jfs2 -a logname=inline -d lv_name -m /snaptest On Linux: mkfs -t ext3 /dev/vg_name/lv_name 5. Use the following commands to run the Snaptest tool: Locate /opt/simpana folder by running the below command. [root@ntr Simpana]# cd /opt/simpana/base [root@ntr Simpana]#./SnapTest If you have multiple instance installed, run the following command for SnapTest tool: [root@ntr Simpana]#./SnapTest -vm Instance<XXX> 6. Press Enter. This tool helps to perform operations such as... -> Automatic Snap Tests -> Individual Snap Tests -> Hardware Snapshot Engine Detection -> SCSI Inquiry -> Scan HBA/IQN Adapters NOTE: Please make sure that the mount points used for this test are not being used by any other application. If they are in use, it may cause data corruption or data loss. Please refer to our online documentation for list of supported Operating systems, Hardware Snapshot engines and File systems. Published On: 11/19/2013 V10 Service Pack 4A Page 7 of 80

8 Press <ENTER> to continue Press Enter. SnapTest Version Main Menu Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: 8. Type Y and press Enter. SnapTest Automatic Snap Operations We will perform the following operations on the given mount point[s]. - Create snapshots - Mount snapshots - Unmount snapshots - Revert original volumes to snapshots - Delete snapshots WARNING: Revert is inherently risky and can cause data loss. Do you want to perform revert operation as part of this test? [Y/N] [N] : Y For NetApp, it is recommended that the revert operation is not tested using the automatic test. Revert should be tested using manual operations. 9. Specify the path of mount directory and press Enter. Enter all the mount points that you want to test. Enter source mount paths to snap (separate by commas, if more than one) : /snap1 10. Press Enter to add the detected array. SnapTest Automatic Snap Operations Source Mount Point : /snap1 Detecting underlying devices... /dev/sdh Detecting snapshot engine... <Array Name> SNAP No [<Array Name> SNAP] arrays found in database. Array configuration is required to do snap operations. Do you want to add <Array Name> Array? [Y/N] [Y] : 11. Specify the following information for the detected array: Array ID Control host name/ip User name Password Reenter password Device group Use only devices belonging to the above device group [y/n] SnapTest Add Array Vendor : <Array Name> Enter array ID : Enter control host name/ip : Enter user name : Enter password : Enter password again : Enter device group : 12. The setup is tested for snapshot operations (create, mount, unmount, revert, and delete). The snap test is now complete. You can now use this environment for performing IntelliSnap operations. Published On: 11/19/2013 V10 Service Pack 4A Page 8 of 80

9 SnapTest Automatic Snap Operations Mount points to be snapped : /snap1 Engine for /snap1 : <Array Name> SNAP Creating snapshot... SUCCESS Snapshot name : SP_805326_805326_-1 Mounting snapshot...success Unmounting snapshot... SUCCESS Reverting to snapshot... SUCCESS Deleting snapshot... SUCCESS Congratulations!!! Automatic Snap test completed successfully. Press <ENTER> to continue Type 0 and press Enter. SnapTest Version Main Menu Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: Initial deployment and successful run of IntelliSnap backup may take around 4 weeks due to the various environment dependencies. The following parameters are known to affect the deployment and initial run and hence need a thorough evaluation: Firmware versions on the array Device types Mode of access Security configuration Operating Systems interacting with the storage array Application layout on the storage array LUNs Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 9 of 80

10 Pre-Deployment Test - Windows Unix Windows Table of Contents Installation Perform Test Installation The following sections describe the steps involved in installing the components using the Decoupled Installation package: 1. Create Decoupled Installation Package 2. Install Using the Decoupled Installation Package Create Decoupled Installation Package Use the following steps to create the Decoupled install package 1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer. 2. Run SetupAll.exe from the Software Installation Discs. 3. Click I accept the terms in the license agreement. Click Next. 4. Click Custom. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 10 of 80

11 5. Click Create a custom package to install on a different computer and click Next. 6. Click Create a Recording of Packages. 7. Click Next. 8. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # Published On: 11/19/2013 V10 Service Pack 4A Page 11 of 80

12 It is recommended that you use alphanumeric characters only 9. Click Next. 10. Select the Software edition of the Custom Package you want to create. 11. Specify the location where you wish to create the custom package. By default the custom package is created at C:\CustomInstallPackageName. Specify a folder under any drive. If the folder does not exist, it is automatically created. Do not use the following characters when specifying the destination path: / : *? " < > It is recommended that you use alphanumeric characters only. Published On: 11/19/2013 V10 Service Pack 4A Page 12 of 80

13 Click Browse to change directories. Click Next to continue. 12. Select one of the following: Select Create a new instance option to install the Agents as a new instance. If you select this option and create a custom package, later when you install the Agents using this custom package, the Agents will always be installed as a new instance irrespective of the existence of any other instances on the client computer. Select Install to existing instance to install the Agents to a specific instance existing on the client computer. From the Select an instance drop-down list, select the instance name to which you want the agents to be added at the time of installation. Click Next. Make sure that the instance name that you select here exists on the client computers on which you would install the agents using this custom package. Once you specify the instance name and create a custom package, later when you install the Agents using this custom package on a client computer, the Agents will always be installed to the instance that you specify in this step. If the installer does not find any matching instance name on the client computer, then a new instance with this name will be created and the Agents will be installed to this instance 13. Select the components that you want to install. If you have plans to create a De-coupled custom package, the components that you select here will be included in the De-coupled custom package. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 13 of 80

14 14. Click Next. If you want to include.net Framework 4.0 Installer in the custom package, select Include.NET Framework 4.0 Installer. If you just want to create an answer file without creating the package, select Create answer file (without packages). If you select this option, the self-extracting executable will not be created. 15. Select one of the following: If firewall configuration is not required, click Next. If this computer and the CommServe is separated by a firewall, click Configure firewall services. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 14 of 80

15 16. Click Next. CommServe name can be specified later. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 17. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers. Click Next. This screen will not appear if the default port numbers are not used for CommCell communication. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 18. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 15 of 80

16 19. Select one of the following: Click Use Cell level Policy to inherit the global filter policy configuration set for the CommCell. Click Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell. Select Do not use Global Filters if you plan to define specific filters for the Agent. Click Next. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. 20. Select the Configure for Laptop or Desktop Backup option to install Backup Monitor utility. This utility allows you to view the backup job summary from the client computer without opening the CommCell Console. See Monitor - Laptop User for more information. Select the Contact the master CommServe to perform automatic registration option if you have plans to deploy this installation package to multiple client computers and want each client computer to to be automatically registered to the appropriate CommServe of your choice. Click Next. If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box. Published On: 11/19/2013 V10 Service Pack 4A Page 16 of 80

17 21. Click Finish. This screen will reflect the components you selected for install, and may look different from the example shown. Install Using the Decoupled Installation Package Use the following procedure to install the De-Coupled package: 1. Locate the custom package and double-click the.exe file to start the installation. For example: For a Windows X64 system using default paths, this file can be located at C:\CustomPackageName\CustomPackageName_WinX64 If you want to install this de-coupled package on a different computer, you must copy the executable file to the desired client computer and double-click the.exe file. 2. Custom Installation Package screen will be displayed. Click k Next to continue. Published On: 11/19/2013 V10 Service Pack 4A Page 17 of 80

18 3. Provide a path for the installer to extract the installation package. 4. The installation proceeds silently. This may take several minutes to complete. 5. Click OK on the dialog box. 6. Click Finish. Published On: 11/19/2013 V10 Service Pack 4A Page 18 of 80

19 7. In the Administrative Console (Register Me tab). Specify the Username and Password to register to the CommServe. This screen will be displayed only when you select the create de-coupled installation package option while creating the decoupled install package (step 14). Perform Test The following procedure provides step-by-step instructions to configure and test your snap environment. 1. Create a Lun on the array and map it to the client computer. Ensure that the Lun is visible on the client computer as a Disk. 2. Using the Disk Management on the client computer locate the disk and assign a drive letter. 3. Create a directory to mount snapshots. 4. Navigate to <installed_directory>\base and double-click SnapTest.exe. 5. Press Enter. This tool helps to perform operations such as... -> Automatic Snap Tests -> Individual Snap Tests -> Hardware Snapshot Engine Detection -> SCSI Inquiry -> Scan HBA/IQN Adapters NOTE: Please make sure that the mount points used for this test are not being used by any other application. If they are in use, it may cause data corruption or data loss. Please refer to our online documentation for list of supported Operating systems, Hardware Snapshot engines and File systems. Press <ENTER> to continue... Published On: 11/19/2013 V10 Service Pack 4A Page 19 of 80

20 6. Press Enter. SnapTest Version Main Menu Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: 7. Type Y and press Enter. SnapTest Automatic Snap Operations We will perform the following operations on the given mount point[s]. - Create snapshots - Mount snapshots - Unmount snapshots - Revert original volumes to snapshots - Delete snapshots WARNING: Revert is inherently risky and can cause data loss. Do you want to perform revert operation as part of this test? [Y/N] [N] : Y For NetApp, it is recommended that the revert operation is not tested using the automatic test. Revert should be tested using manual operations. 8. Specify the drive letter of mount directory and press Enter. Enter all the mount points that you want to test. Ensure to specify two "\" after the drive letter e.g., E:\\. Enter source mount paths to snap (separate by commas, if more than one): E:\\ 9. Press Enter to add the detected array. SnapTest Automatic Snap Operations Source Mount Point : E:\\ Detecting underlying devices... \\.PhysicalDrive1 Detecting snapshot engine... <Array Name> Snapshot No [<Array Name> Snapshot] arrays found in database. Array configuration is required to do snap operations. Do you want to add <Array Name> Array? [Y/N] [Y] : 10. Specify the following information for the detected array: Array ID Control host name/ip User name Password Reenter password Device group Use only devices belonging to the above device group [y/n] SnapTest Add Array Vendor : <Array Name> Enter array ID : Enter control host name/ip : Enter user name : Enter password : Enter password again : Enter device group : 11. The setup is tested for snapshot operations (create, mount, unmount, revert, and delete). The snap test is now complete. You can now use this environment for performing IntelliSnap operations. SnapTest Automatic Snap Operations Published On: 11/19/2013 V10 Service Pack 4A Page 20 of 80

21 Mount points to be snapped : E:\\ Engine for /snap1 : <Array Name> SNAP Creating snapshot... SUCCESS Snapshot name : SP_805326_805326_-1 Mounting snapshot...success Unmounting snapshot... SUCCESS Reverting to snapshot... SUCCESS Deleting snapshot... SUCCESS Congratulations!!! Automatic Snap test completed successfully. Press <ENTER> to continue Type 0 and press Enter. SnapTest Version Main Menu Perform automatic snap tests or launch Advanced Operations such as Array Configuration, Snapshot Engine Detection etc. Automatic snap tests take one or more source mounts to snap and performs series of Snap related operations on them. In order to perform these snap operations, array configuration such as array id, control host and user credentials is required. If no array configuration is found, Automatic Snaptests takes you to Array Configuration screen. 1. Automatic Snap Tests 2. Advanced Operations 0. Exit Choose your option [1]: Initial deployment and successful run of IntelliSnap backup may take around 4 weeks due to the various environment dependencies. The following parameters are known to affect the deployment and initial run and hence need a thorough evaluation: Firmware versions on the array Device types Mode of access Security configuration Operating Systems interacting with the storage array Application layout on the storage array LUNs Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 21 of 80

22 IntelliSnap Getting Started EMC VMAX / Symmetrix Overview Prerequisites Deployment Configuration Setup Agents IntelliSnap backup enables you to create a point-in-time snapshot of the data used for backups. An effective way to back up live data is to quiesce it temporarily, take a snapshot, and then resume live operations. IntelliSnap backup works in conjunction with storage arrays to provide snapshot functionality for backup. You can use the IntelliSnap backup to perform any level of backups (for example, Full, Incremental, or Differential). When you switch from a snap to a traditional backup or vice-versa, the next job is converted to a full backup. While you perform an IntelliSnap backup or any subsequent operations, you can use a proxy server to reduce the load on the production server. The backup copy operation uses the proxy to move the snap to backup media. Proxy server is supported with hardware storage arrays. The following illustration describes the process involved in IntelliSnap backup: Advantages of Using IntelliSnap Backup The following table lists some of the advantages of using IntelliSnap backup over other available backup solutions. Feature Support Backup to Tape During incremental or log backups only relevant incremental or log data is moved to media which enables significant reduction in media usage. Hardware Independent - No dependency on the hardware array Snapshot copy, backup copy, and tape copy creation and management are seamless. Application aware snapshots creation can be scheduled. The snapshots can be cataloged/indexed for restore and movement to media based on policies. To reduce load on the production server, a proxy server can be used for operations like movement to media and integrity check. Restores can be performed directly from media to the application server. Ability to mix and match IntelliSnap backup with traditional backups. You can perform full IntelliSnap backups combined with incremental log backups that are moved to media. All data management operations can be performed from the CommCell Console. How does IntelliSnap Backup Work Backup job is scheduled using the CommCell Console. When the backup job is started: Generic Software Solution Data Protection Suite IntelliSnap Backup The array is accessed to create a snapshot. The snapshot is mounted on the proxy or source computer for post backup operations. The snapshot is unmounted. Published On: 11/19/2013 V10 Service Pack 4A Page 22 of 80

23 This snapshot is used for backup copy operations. This can also be used for restore/mount operations. During the Backup Copy operations: The snapshot is mounted to the source or proxy computer. The mounted snapshot is treated like a file system and the required contents are read. The file system backup is performed on the Primary Copy of the storage policy. When the backup copy job is finished, the snapshot is unmounted. Data Aging: The jobs for the snapshot are pruned based on the retention policy for the snapshot copy. The snapshots that are related to the pruned jobs are deleted from the array periodically. Terminology The IntelliSnap Backup documentation uses the following terminology: Storage device Storage Array Proxy Snapshot Copy A device used for backup or archival purposes. A high-end disk storage system. The IntelliSnap software is designed to work in conjunction with the snapshot ability built into the storage array. A computer other than the production server on which you can perform IntelliSnap operations. A proxy is used to decrease the load on the production server. An additional copy of the protected data that is used in IntelliSnap operations. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 23 of 80

24 IntelliSnap Getting Started EMC VMAX / Symmetrix Overview Prerequisites Deployment Configuration Setup Agents Where to Install Install the CommServe on a Windows computer that you want to use as your production server. If you have a cluster environment, perform the steps described in Install the CommServe in a Clustered Environment. Follow the steps given below to install the CommServe Modules. Before you Begin System Requirements Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements. Download Software Packages Download the latest software package to perform the install. Installation The software can be installed using one of the following methods: Method 1: Interactive Install - Standard Use this procedure to install the software using the standard installation options. Method 2: Interactive Install - Custom Use this procedure to install the software by specifying installation settings and options. Method 1: Interactive Install - Standard 1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer. 2. Run SetupAll.exe from the Software Installation Discs. 3. Click I accept the terms in the license agreement. Click Next. 4. Click Standard. Published On: 11/19/2013 V10 Service Pack 4A Page 24 of 80

25 Click Next. 5. Click Create a New CommCell. Click Next. 6. The CommServe Module is selected by default. Click Next. 7. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Published On: 11/19/2013 V10 Service Pack 4A Page 25 of 80

26 Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only 8. Click Install. The Search Advanced Document Type Support package is installed along with Web Server. The Summary on your screen should list the components that you selected to install, and might look different from the example shown. 9. Click Yes. s 10. Select one of the following options: If you do not want to disable Windows Firewall, click Next. If you want to disable Windows Firewall for all profiles, click Yes, disable Windows Firewall for all profiles and then click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 26 of 80

27 11. Verify the path to the SQL Server database files. Click Browse to change the default location. Click Next. Ensure that the drive has at least 1GB of free space. Do not specify a mapped network drive or a FAT drive. Do not save the database files to a compressed drive. 12. Select Create a New Database, and, then click Next. 13. Enter the username and password for the CommCell Console administrator account. Published On: 11/19/2013 V10 Service Pack 4A Page 27 of 80

28 Note down the username and password because you need it to access the CommCell Console. 14. Click Next. If you do not want to allow the CommServe to install software and updates to remote client computers, click to clear the Setup Software Cache check box and then click Next. 15. Click Yes. 16. Click Yes to wait for the installer to copy the software packages required for the CommServe. If you want to finish the installation, click No. The software packages will be copied in the background process. 17. Click Finish. Published On: 11/19/2013 V10 Service Pack 4A Page 28 of 80

29 Default Options Selected During Standard Install Listed below are the default options that are automatically selected while performing the Standard Install. Option Enabled / Disabled Description This option is used to automatically download software packages and updates from FTP sites. Setup Software Cache Method 2: Interactive Install - Custom 1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer. 2. Run SetupAll.exe from the Software Installation Discs. 3. Click I accept the terms in the license agreement. Click Next. Enabled By default, software packages and updates will be stored in the following location: C:\Program Files\hds\Data Protection Suite\SoftwareCache 4. Click Custom. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 29 of 80

30 5. Click Select components to install on this computer and click Next. 6. Select the following components: Expand CommServe, and then click CommServe. The Web Console, Web Server and Work Flow packages are automatically selected. Expand Consoles, and then click CommCell Console. If you want to install additional CommServe features, expand CommServe and click Operations Manager. To learn the features included in this package, see What are the Components that are included in different Install Packages. Click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 30 of 80

31 7. Verify the installation path of the CommServe database engine. This will be the location for the SQL Server System databases. Click Browse to change the default location, and then click Next. If you plan to perform VSS enabled backups on the CommServe computer, it is recommended that the CommServe database is not installed on the system drive. VSS restores could cause system state restore issues. The install program installs the database instance. 8. Verify the installation path for the Microsoft SQL Server. Click Browse to change the default location, and then click Next. This step might take several minutes to complete. 9. Verify the default location for software installation. Click Next. If necessary, click Browse... to change the default location. Do not install the software to a mapped network drive Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only Published On: 11/19/2013 V10 Service Pack 4A Page 31 of 80

32 10. Click Install. The Search Advanced Document Type Support package is installed along with Web Server. The Summary on your screen should list the components that you selected to install, and might look different from the example shown. 11. Click Yes. 12. Click Next. The CommServe Client Name and CommServe Host Name are filled automatically. Published On: 11/19/2013 V10 Service Pack 4A Page 32 of 80

33 13. Select one of the following options: If you do not want to disable Windows Firewall, click Next. If you want to disable Windows Firewall for all profiles, click Yes, disable Windows Firewall for all profiles and then click Next. 14. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List. Click Next. This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list. It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time. Published On: 11/19/2013 V10 Service Pack 4A Page 33 of 80

34 15. Verify the path to the SQL Server database files. Click Browse to change the default location. Click Next. Ensure that the drive has at least 1GB of free space. Do not specify a mapped network drive or a FAT drive. Do not save the database files to a compressed drive. 16. Select Create a New Database, and, then click Next. 17. Specify the network or local path where you want to store the Disaster Recovery backup files. Published On: 11/19/2013 V10 Service Pack 4A Page 34 of 80

35 Click Next. If you selected Use Network Path, you must also provide the Network share username and the Network share password. The Network share username is the domain\username of the user that has administrative rights to the Disaster Recovery Backup destination path. The Network share password is the password of the network share username. 18. Enter the username and password for the CommCell Console administrator account. Note down the username and password because you need it to access the CommCell Console. 19. Click Next. If you do not want to allow the CommServe to install software and updates to remote client computers, click to clear the Setup Software Cache check box and then click Next. Published On: 11/19/2013 V10 Service Pack 4A Page 35 of 80

36 20. Skip this step if you did not select the Setup Software Cache option. Specify the path where you want to store the software packages and updates from the FTP site. Click Browse to change the default location, and then click Next. 21. Click Yes. 22. Click Yes to wait for the installer to copy the software packages required for the CommServe. If you want to finish the installation, click No. The software packages will be copied in the background process. 23. Click Finish. Published On: 11/19/2013 V10 Service Pack 4A Page 36 of 80

37 Additional Installation Methods Install the CommServe in a Clustered Environment Deploy the CommServe in a clustered environment. Install the CommServe with an Existing Database Rebuild the CommServe after a Disaster Recovery. Silent Install Deploy the CommServe silently on a client. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 37 of 80

38 IntelliSnap Getting Started EMC VMAX / Symmetrix Overview Prerequisites Deployment Configuration Setup Agents Setup the Array Information Provide the identification information for the array to ensure access. The following section provides step-by-step instructions for setting the array information. The following section provides step-by-step instructions for setting up the array information. 1. From the CommCell Browser, click the Storage tab and then click the Array Management icon. 2. In the Array Management dialog box, click Add. 3. Select EMC VMAX / Symmetrix from the Snap Vendor list. Specify the Symm ID of the array in the Name field. For reference purposes, the following image shows the Symmetrix array ID (Symm ID) for the EMC VMAX / Symmetrix storage device. 4. Click Change and enter the access information of a user with administrative privileges in the Username and Password fields in Enter User Name and Password dialog box. No user credentials required in For 9.0, the credentials used for login to web console may be used. If Symcfg Authorization is enabled on the Symmetrix Management Console, enter the access information for the Symmetrix Management Console in the Username and Password fields. Use the Description field to enter a description about the entity. This description can include information about the entity's content, cautionary notes, etc. Click OK to save the information. Published On: 11/19/2013 V10 Service Pack 4A Page 38 of 80

39 Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 39 of 80

40 IntelliSnap Getting Started EMC VMAX / Symmetrix Overview Prerequisites Deployment Configuration Setup Agents The following agents are supported for EMC VMAX / Symmetrix: Supported Agents - Choose the Agent to configure DB2 DB2 DPF Exchange Database Lotus Notes Database Microsoft Hyper-V Microsoft SQL Server MySQL Oracle Oracle RAC SAP Oracle Unix File System VMware Windows File System Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 40 of 80

41 Array Management Use this dialog box to view, add, or modify the access information for an array. Available Array This is the list displays all the available arrays in the CommCell. You can associate any array to a subclient and perform the IntelliSnap backup. The list displays following information about each array: Name Name of the array Control Host The name of the device manager server where the array was configured. User Name The user account to be used for accessing the array. Snap Vendor Name The name of the selected snapshot engine vendor for the array. Type Type of array Description The additional information specified for the array. Associated Array This is the list displays all the arrays associated with a subclient or a storage policy copy. The list displays following information about each array: Name Name of the array Control Host The name of the device manager server where the array was configured. User Name The user account to be used for accessing the array. Snap Vendor Name The name of the selected snapshot engine vendor for the array. Type Type of array Description The additional information specified for the array. Add Click to access the Array Management dialog box, which enables you to add access information for an array. Published On: 11/19/2013 V10 Service Pack 4A Page 41 of 80

42 Edit Click to edit the array information. Delete Click to delete the access information for an array. List Snaps Click to view the list of snapshots corresponding to the selected array. Note: It is highly recommended that you do not delete an array which has snapshots associated with it. All snapshots associated with a deleted array are no longer valid and cannot be used for any data recovery operations. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 42 of 80

43 Filer Properties (General) - EMC VMAX / Symmetrix General Snap Configuration Security Snap Vendor Lists the available storage array vendors. In the Snap Vendor box, select the storage array that you want to use. Name Use this field to specify the identification information for the storage array. Control Host Use this field to specify the name of the device manager server where the array was configured. User Account Use this field to type the name of the user account that has rights to access the array. Description Use this field to enter a description about the entity. This description can include information about the entity's content, cautionary notes, etc. No user credentials required in For 9.0, the credentials used for login to web console may be used. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 43 of 80

44 Filer Properties (Security) - EMC VMAX / Symmetrix General Snap Configuration Security Use this dialog box to associate user groups who can edit and delete storage arrays. You can do the following using this dialog box: Identify the user groups to which this CommCell object is associated. Associate this object with a user group. Disassociate this object from a user group. Available Groups Displays the names of the user groups that are not associated with this CommCell object. Associated Groups Displays the names of user groups that are associated with this CommCell object. Not accurate Not enough depth Need more code examples Type your comment here. (1000 characters left) Submit Published On: 11/19/2013 V10 Service Pack 4A Page 44 of 80