Deepnet SafeID Pinpad User Manual

Trademarks Deepnet Unified Authentication, MobileID, QuickID, PocketID, FlashID, SmartID, TypeSense, VoiceSense, MobilePass, DevicePass, RemotePass and Site Stamp are trademarks of Deepnet Security Limited. All other brand names and product names are trademarks or registered trademarks of their respective owners. Copyrights Under the international copyright law, neither the Deepnet Security software or documentation may be copied, reproduced, translated or reduced to any electronic medium or machine readable form, in whole or in part, without the prior written consent of Deepnet Security. Licence Conditions Please read your licence agreement with Deepnet carefully and make sure you understand the exact terms of usage. In particular, for which projects, on which platforms and at which sites, you are allowed to use the product. You are not allowed to make any modifications to the product. If you feel the need for any modifications, please contact Deepnet Security. Disclaimer This document is provided as is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the document. Deepnet Security may make improvements of and/or changes to the product described in this document at any time. Contact If you wish to obtain further information on this product or any other Deepnet Security products, you are always welcome to contact us. Deepnet Security Limited Northway House 1379 High Road London N20 9LP United Kingdom Tel: +44(0)20 8343 9663 Fax: +44(0)20 8446 3182 Web: www.deepnetsecurity.com Email: support@deepnetsecurity.com 1

Table of Contents Technical Specification... 3 Panel... 4 Generate One-Time Passwords... 5 Change PIN... 6 Reset PIN... 7 2

Deepnet SafeID Pinpad User Manual Deepnet SafeID Pinpad is a compact security device that generates one-time passwords. SafeID Pinpad is PIN protected and features a 12-button mini keypad. Technical Specification Algorithm: Firmware: Dimensions: Weight: LCD: Battery: Battery Life: OATH/HOTP, TOTP, ORCA CE, FCC, RoHs 80.7 x 33.0 x 9.0 mm 21 grams 6-8 character numerical LCD Standard Lithium Battery Expected lifetime: 5 years minimum, 3 years warranty Operating Temperature: 0 C - 50 C Storage Temperature: -20 C - 70 C 3

Panel Button Function OK Turns the token on and off. Also works as the Enter button for some operations. << Clears the LCD display 0-9 Inputs the PIN and challenge codes 4

Generate One-Time Passwords To generate a one-time password, follow the steps below: Step Operation Display 1 Press OK 2 Enter PIN ****** (Your PIN * ) 3 Press OK ****** (Your OTP) * The default PIN preset by the manufacturer is 000000 Please be careful when entering your PIN code. The token will be locked if you failed to enter the correct PIN 3 times. Display Note Displays when a bad PIN has been entered for the first time. Displays when a bad PIN has been entered for the second time. That means you only have one last chance to enter your correct PIN before the token gets into the lock mode. Displays when a bad PIN has been entered for the third time. The token is now locked and will turn itself off in 30 seconds. 5

Change PIN To change a token s PIN, follow the steps below: Step Operation Display 1 Press OK 2 Press 0, hold it down for 5 seconds 3 Enter your old PIN * ****** (Your Old PIN) 4 Press OK 5 Enter your new PIN ****** (Your New PIN) 6 Press OK 7 Re-Enter your new PIN ****** (Your New PIN) 8 Press OK * The default PIN preset by the manufacturer is 000000 6

Reset PIN When a token is locked, it will display Pin Loc if one attempts to enter a PIN. If a token is locked, it has to be first unlocked then followed by PIN reset. To unlock a token, the user needs to generate a so-called PIN Reset Request Code by following the steps below: Step Operation Display 1 Press OK 2 Press 1, hold it down for 5 seconds 3 Press OK ****** (Request Code) The user will then need to submit the Request Code to the administrator to obtain a so-called PIN Reset Authorisation Code. Having received the Authorisation Code, the user can then unlock the token by following the steps below: Step Operation Display 1 Press OK 2 Press 2, hold it down for 5 seconds 3 Enter the Authorisation Code ****** (Authorisation Code) 7

4 Press OK If the Authorisation Code enter is correct, then good will be displayed. Otherwise, Err will be displayed. Once the token has been successfully unlocked, the user will finally need to reset the PIN by following the Change PIN procedure. In the Change PIN procedure, enter the Authorisation Code again as the Old PIN when it is prompted to enter. Note: During the process of unlocking a token, if rpin Loc is displayed: Which means that the user has entered incorrect Authorisation Code several times. Should this happen, the user needs to press OK to switch off the token, then press OK to switch on the token and leave it for 30 seconds until the token switches itself off. Then, the user can start the unlocking process again. 8