The File Transfer Prtcl (FTP) feature f Investr Services Online enables yu t autmatically transmit any reprt frm Investr Services Online n t yur cmpany s FTP servers thrugh a secure methd f cmmunicatin between authenticated services and clients. Using available FTPS r SFTP security ptins, this ptin enables yu t transmit yur reprts t up t five (5) distinct flders. Reprts can be made available n RBC s servers and dwnladed via FTP t yur servers, r they can be transmitted directly t yur servers upn reprt generatin. This guide assumes that: 1. The FTP cnnectin has already been built between the I&TS FTP servers and yur cmpany s FTP server. 2. That yur cmpany has established a methd fr yu t retrieve reprts that have been dwnladed t yur cmpany s FTP server. If this is nt the case, review the Benefits Package t find ut mre abut the functinality and get an verview f the setup prcess. This guide will explain hw: Cmpany administratrs can assign permissins t flders in Investr Services Online t supprt FTP cnnectivity T test file delivery T schedule and dwnlad reprts via FTP. and security ptins RBC I&TS ffers three and security ptins: Pull delivery with SSH security Pull delivery with SSL security Push delivery with SSL security Depending n the reprting platfrm frm which yu are accessing yur reprts and yur access permissins, nly sme f these ptins will be available. Again review the Benefits Package t find ut which ptin will wrk with yur setup. 1/9 Investr Services Online August 2018
Pull delivery with SSH security Hw the Pull delivery with SSH security ptin wrks: Reprts and data which have been saved as favurites and set up t be delivered n a schedule are sent frm Investr Services Online t the RBC I&TS FTP Server These reprts are held n ur server fr up t 5 days (they will be deleted after 5 days, but are still available t be manually run r dwnladed frm Investr Services Online at any time) Frm here, yur FTP server will sign in t the RBC I&TS FTP Server using: A username (prvided by RBC I&TS) A passwrd (prvided by RBC I&TS) The servers will als need t exchange matching SSH keys * Yur FTP server will retrieve (r pull ) the reprts and data frm the RBC I&TS FTP server. * This delivery ptin requires a shared netwrk key (als knwn as an SSH key). Bth yur server and RBC s server need t use the SAME shared key t cnnect. Yur technical cntact will need t generate an SSH key. Requirements are included in the Technical Details Frm. 2/9 Investr Services Online August 2018
Pull delivery with SSL security Hw the Pull delivery with SSL security ptin wrks: Reprts and data which have been saved as favurites and set up t be delivered n a schedule are sent frm Investr Services Online t the RBC I&TS FTP Server These reprts are held n ur server fr up t 5 days (they will be deleted after 5 days, but are still available t be manually run r dwnladed frm Investr Services Online at any time) Frm here, yur FTP server will sign in t the RBC I&TS FTP Server using: A username (prvided by RBC I&TS) A passwrd (prvided by RBC I&TS) The cmmunicatin between the servers is made ver a secure 128-bit SSL cnnectin (the same high level f security used by nline banking) Yur FTP server will retrieve (r pull ) the reprts and data frm the RBC I&TS FTP server. 3/9 Investr Services Online August 2018
Push delivery with SSL security Hw the Push delivery with SSH security ptin wrks: Reprts and data which have been saved as favurites and set up t be delivered n a schedule are sent frm Investr Services Online t the RBC I&TS FTP Server The RBC I&TS FTP server will sign in t yur FTP server using: A username (prvided by yu) A passwrd (prvided by yu) The cmmunicatin between the servers is made ver a secure 128-bit SSL cnnectin (the same high level f security used by nline banking) The RBC I&TS server will depsit the reprts and data int the specified flders n yur FTP server. Setting up FTP cnnectivity Once yu have decided n the methd f File Transfer FTP, perfrm the fllwing steps t set up yur FTP cnnectin with RBC I&TS and t enable yur Investr Services Online users t use this cnnectivity. Nte The reprt dwnlad via FTP ptin assumes that yur system is cnfigured t receive files t yur rganizatin s servers via FTP. Befre prceeding, ensure that yur servers are cnfigured t receive files via FTP. 4/9 Investr Services Online August 2018
Step 1: Cmmunicate FTP cnnectin parameters with RBC I&TS The first step in setting up yur FTP cnnectivity is t wrk with yur RBC I&TS cntacts and yur wn rganizatin s IT cntacts t determine the prtcls used fr this cmmunicatin. This includes such infrmatin as yur SSL server names, hst names, directry names, file lcatins, FTP user names, certificatin infrmatin, etc. Step 2: Assign permissins t flders in Investr Services Online t supprt FTP cnnectivity Once yu have determined yur FTP cnnectivity settings, yu must assign permissins t the flders t be used n the FTP servers. T d s, perfrm the fllwing steps: 1. Access the Edit Cmpany Permissins page and enable the File Transfer flders (Destinatin Flders 1 t 5) (Figure 1). This will enable these flders fr yur cmpany. Step 1 Figure 1 5/9 Investr Services Online August 2018
2. Access the Edit Internal Rle page and enable the File Transfer flders (Destinatin Flders 1 t 5) (Figure 2). This will enable these flders fr each internal rle. Step 2 Figure 2 Step 3: Test FTP cnnectin Once yu have entered yur FTP cnnectin parameters in Investr Services Online and yu have ensured that yur servers are set up t receive its reprt files, yu will need wrk with RBC I&TS and yur rganizatin s IT cntacts t initiate and test the cnnectin between the servers. T test these cnnectins, generate sample reprts in a test envirnment in Investr Services Online and use the FTP Autmated File Transfer ptin t transmit these reprts t yur servers using these settings (see the fllwing sectin fr instructins n dwnlading reprts via FTP). Once yu have cnfirmed that all f the cnnectin parameters are crrect and that the Autmated File Transfer wrks prperly via FTP, yu can start t dwnlad yur reprts in a real-time setting. 6/9 Investr Services Online August 2018
Start reprt dwnlad via FTP Once yu have cnfigured and tested the FTP cnnectins between yur server and RBC I&TS server, yu are ready t start dwnlading yur reprts. T d s, perfrm the fllwing steps: 1. Select a reprt and edit its schedule by selecting the reprt frm the My Favurites table in the My Reprts page and clicking Edit Schedule. The Edit Schedule page appears. 2. Frm the Delivery Optins sectin f this page (Figure 3), enable the Autmated Delivery ptin. 3. Select the File Transfer: T a pre-cnfigured destinatin ptin. 4. Frm the drp-dwn menu select the filename fr this file transfer. 5. Select whether yu wish t match the File Transfer filename t this filename, r enter a custm filename prefix. 6. Enable the File Transfer alerts t ntify yu that the reprt is available, the reprt failed r the file transfer failed. Step 4 Step 2 Step 3 Step 5 Step 7 Step 6 Figure 3 7. Click Save t save these settings. 8. Wait fr the reprt t be generated at the scheduled time (r manually generate the reprt). Yu can then access the reprt frm yur server. When the reprt is generated, yu can view its status frm the My Reprts page. This will indicate if it was dwnladed successfully, and t which server (Figure 4). 7/9 Investr Services Online August 2018
Step 8 Figure 4 This cmpletes the steps t setting up yur Autmated File Transfer cnnectins and dwnlading yur reprts via FTP. Fr Mre Infrmatin Fr mre infrmatin n Investr Services Online, refer t the fllwing Quick Reference Guides: Investr Services Online Quick Reference Guide: Viewing Pre-Generating reprts Investr Services Online Quick Reference Guide: Generating interactive reprts Investr Services Online Quick Reference Guide: My Reprts. 8/9 Investr Services Online August 2018
RBC Investr & Treasury Services is a glbal brand name and is part f Ryal Bank f Canada. RBC Investr & Treasury Services is a specialist prvider f asset servicing, custdy, payments and treasury services fr financial and ther institutinal investrs wrldwide. RBC Investr Services perates thrugh tw primary perating cmpanies, RBC Investr Services Trust and RBC Investr Services Bank S.A., and their branches and affiliates. In the UK, RBC Investr Services Trust perates thrugh a branch authrized by the Prudential Regulatin Authrity and regulated by the Financial Cnduct Authrity and the Prudential Regulatin Authrity. The Dubai Branch f RBC Investr Services Trust is regulated by the Dubai Financial Services Authrity. This material is nt fr distributin t retail clients as defined under the rules f the FCA. In Australia, RBC Investr Services Trust is authrized t carry n financial services business by the Australian Securities and Investments Cmmissin under the AFSL (Australian Financial Services Licence) number 295018. In Singapre, RBC Investr Services Trust Singapre Limited (RISTS) is licensed by the Mnetary Authrity f Singapre (MAS) as a Licensed Trust Cmpany under the Trust Cmpanies Act and was apprved by the MAS t act as a trustee f cllective investment schemes authrized under S 286 f the Securities and Futures Act (SFA). RISTS is als a Capital Markets Services Licence Hlder issued by the MAS under the SFA in cnnectin with its activities f acting as a custdian. In Hng Kng, RBC Investr Services Bank S.A. is a restricted license bank and is authrized t carry n certain banking business in Hng Kng by the Hng Kng Mnetary Authrity. RBC Investr Services Trust Hng Kng Limited is regulated by the Mandatry Prvident Fund Schemes Authrity as an apprved trustee. This dcument is intended t prvide general infrmatin nly n services and prducts f RBC Investr & Treasury Services, and des nt cnstitute any legal bligatin r cmmitment n behalf f RBC Investr & Treasury Services. / Trademarks f Ryal Bank f Canada. Used under licence. 9/9 Investr Services Online August 2018