CMS Client User Guide GSK Germany Version 3 (28/04/2014)

Contents Page No Raising a Standard and Non-Standard Order Client Portal Login 3 New Client Registration 3 Client Portal Login 4 Webstore Login 5 Configure Order/Product 6 Product Type Selection 6 Product Brand/Devision Selection 7 Product Item Specifications 7 Price Configurator 8 Shopping Cart Summary 9 Billing and Delivery Address Indentification 10 Checkout Summary 10 Order Confirmation 11 Order Status 12 Order Status Rejected Orders 13 Resubmit an Order 14-16 Approving Non-Standard Artwork CMS Client Portal Login Page 17 Homepage - Task List 17 Task Activity Client Proof Approval 18-20 CMS Homepage Task List 21 2

Client Portal Using the URL supplied, connect to the GSK Client Portal. Select the correct language by clicking on the Flag of that country, then click on Register to create a New User Profile. New Client Registration Enter all your User Information to generate the New User Profile. Click Submit when complete. 3

Confirmation of a successful submission will be displayed. The login credentials will be supplied by email once the request has been approved by the Admin Team. Client Portal - login Enter the login credentials issued and click Login. 4

Click on Submit a Work Request to proceed. Webstore Login Select the correct language by clicking on the Flag of that country. Enter the Login Credentials supplied and click Sign In. 5

Configure Order/Product This screen enables the selection of a Standard Product order. From the list of product types select the option required. Product Type Selection The screen displayed an image of the product type and a specification of its manufacture. Select Configure Item to initiate the details of the order request. 1

Product Brand/Division Selection This section enables the Product and Brand identification by using the drop down menus. Click Next to continue with the order specifications. Product Item Specification This screen enables the configuration of the product. Enter the Quantity required and select the other specifications by clicking on the icons, the selection will be highlighted with an orange band. 2

Continue with the Item Specification and add any additional information in the box if required. The quantity and pricing information is set to a default until the new configuration has been made. To refresh the pricing click Recalculate. Price Configurator The new pricing information is now displayed including lead time information. If the specification requires revising, amend the specifications and click Get Price again. This can be repeated as many times as needed. Once the correct identification has been made, click Submit. 3

Shopping Cart - Summary This order summary is just before Checkout and there is an opportunity to revise the information by clicking the Details link and amending the information. Or if there is a requirement to add additional items, click Continue Shopping and repeat the previous steps. Shopping Cart - Summary The request can be saved for later by clicking on the Shopping Cart icon. This will move the order to a draft status in the Shopping Cart. Alternatively, if the order is no longer required, then click on the Trash Can icon to delete the request. When ready to proceed, click Submit. 4

Billing and Delivery Address Identification The shipping/delivery addresses can now be identified from the drop down lists. New addresses can be set up by clicking on the Add icon and filling in the appropriate fields. When correctly selected click Submit. Checkout Order Summary The order summary is now displayed, again the details of the order can be viewed by clicking on the Details link. Now the order will go through an approval process after submission, before it is being produced. Add any additional information in the text field in relation to the request and click Checkout. 5

Order Summary The order has now been submitted and a confirmation Order Number is displayed. Order Confirmation Additionally an automated email confirmation will be sent summarizing the order details. 6

Order Status To view order Statuses click on All orders tab at the top of the screen. This will return a list of all jobs submitted. Order Status Recent orders will be displayed with the current Status. There is also an option to select the status types by using the drop down menu. 7

Order Status Rejected Orders An order may be rejected and an email notification will be sent advising of this action. Click on the link view the reasons for the Rejection. Order Status Rejected Orders The description of why the order has been Rejected is displayed. Review the information and revise accordingly by clicking on the Resubmit button. 8

Resubmit An Order There is option the Resubmit the order in its current state or alternatively Edit and Resubmit the order. In this instance select Edit. Resubmit An Order Click Edit to update the order. This will redirect back to the Product Items Specification s, Price Configurer and Checkout steps. Once the order has been updated select Submit. 9

Resubmit An Order Validate the shipping/delivery addresses and click Submit. Resubmit An Order - Checkout Order Summary Now the order will go through an approval process after submission, before it is being produced. Add any additional information in the text field in relation to the request and click Checkout. 10

Resubmit An Order - Order Summary The order has now been submitted and a confirmation Order Number is displayed. Note: This is a different Order Number because it is a new request submission. Resubmit An Order - Order Confirmation An automated email confirmation will be sent summarizing the order details. The order has now been submitted for production, no further action is required. 11

CMS Client Portal Login Page This is the CMS Portal login page using the URL enter your login in details. the language selection field is set to French. Ensure that Home Page Task List The Portal Homepage lists the jobs requests and the associated tasks that need action. Assigned tab to the left of the screen. This will give visibility of the live activity assigned. Click on the 12

TASK ACTIVITY Client Proof Approval The task of Client Proof Approval requires action. Select the correct job from the list and click on the icon to view the details. TASK ACTIVITY Client Proof Approval Before you can action this task the task must be accepted, click Accept. 13

TASK ACTIVITY Client Proof Approval In the Documents section a PDF Printers Proof is attached. Click on the highlighted link to download the document. TASK ACTIVITY Client Proof Approval (Printers Proof) A new screen will open with a PDF of the product requiring printing. 14

TASK ACTIVITY Client Proof Approval When the proof has been reviewed, select whether the it has been Approved or Rejected. If rejected add details of the rejection in the comments box. This will enable the Xerox account Manager to make the corrections and resubmit for approval. TASK ACTIVITY Client Proof Approval Scroll back up the page and confirm the Work List action once the approval identification has been made. Click Complete to complete the task, this will close the task and revert back to the homepage. 15

Home Page Task List The home page task list will not list any further action in relation to the job. be printed and delivered. The job will now The Task List will now only list any other jobs that require action. 16