iallworx User s Guide

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Versin 1.0 September 12, 2010 Allwrx Crp. 300 Main Street East Rchester, NY 14445 www.allwrx.cm Supprt@allwrx.cm 1.866.Allwrx 585.421.3850 Fax: 585.421.3853 2011 Allwrx Crp, a whlly wned subsidiary f PAETEC Hlding Crp. All rights reserved. All ther names may be trademarks r registered trademarks f their respective wners. N part f this dcument may be used r reprduced in any manner whatsever withut written permissin, including qutatins embdied in critical articles and reviews.

iallwrx is an iphne, ipad, and ipd Tuch applicatin available at the Apple Stre. Yu can manage the fllwing Allwrx system features: View and change presence Manage, send, frward, and reply t vicemails View yur scheduled cnferences calls Navigatin in iallwrx This is an example f iallwrx, cnfigured and cnnected t an Allwrx server. The three sectins f the iallwrx screen are: Navigatin bar: prvides icns t return t the previus screen, select ptins, r accept changes. Mve back/cancel: when an icn is available, it navigates t the previus screen. When it is labeled Cancel, it will return t the previus screen withut saving any changes. Actin/Dne: when applicable, the Actin icn is displayed. The Actin icn prvides screen level ptins. When it is labeled Dne it will accept changes and return t the previus screen. Bdy: the primary screen area. The Details Indicatr icn is displayed fr any selectin where there are mre ptins r if mre infrmatin is available. It will navigate t a different screen. 9/22/11 Page 2

Inbund Messages, Outbund Messages and Cnferences features are disabled (Details Indicatr icn nt included) when iallwrx is in dem mde. Cntact yur Allwrx System Administratr t enable all features. Bld typeface indicates that a field can be mdified. In the example belw, the name f the Cnference Weekly Staff Call is in bldface. Yu can rename this cnference by tapping n this field. Tlbar The cnnectin status is displayed n the left side f the tlbar. The cnnectivity states are: Discnnected Evaluatin Cnnected Syncing Tap the icn t g t the Status screen. Tap the Inf Indicatr icn t g t the Preferences screen. 9/22/11 Page 3

Setup Cnsult with yur Allwrx System Administratr fr details n cnfiguring iallwrx with the Allwrx server. Netwrk setup details are included in a separate Administratr s guide. Fllw these steps t cnnect iallwrx t the Allwrx server: 1. Tap the Inf Indicatr icn t g t the Preference screen. 2. Enter yur iallwrx user s username and passwrd. These lgin credentials are the same nes used fr lgging int the Allwrx Message Center r My Allwrx Manager page. 3. Frm the Actin icn, select Apply My Changes. iallwrx will attempt t cnnect t the Allwrx server. If the cnnectin is successful, then the Cnnectin icn n the tlbar will display the cnnected status. Tap Cancel t return t the rt screen t start using the iallwrx features. Preferences The preference screen prvides the fllwing cnfiguratin ptins: My Accunt enter yur Allwrx vicemail accunt lgin credentials Username Passwrd Optin t remember passwrd My Server Allwrx server netwrk cnnectin infrmatin. Yur Allwrx System Administratr shuld prvide the necessary settings: Server Address (IP r dmain name) Mbile Link, IMAP and SMTP prt settings My Netwrk Usage cnsult with yur Allwrx System Administratr if any changes need t be made t the fllwing settings: Aut Update: time interval t check fr updates frm the Allwrx server (5, 10, 30, 60 secnds r never). Message Prefetch: immediate dwnlad f the audi cntent f vicemail messages. If disabled, the audi is dwnladed after the message is selected by the user. Disabling prefetch may be preferable if the iphne, ipad, r ipd Tuch s netwrk cnnectin is slw. General Dem Mde: allws yu t experience all f the iallwrx features withut being cnnected t an Allwrx server. When enabled, iallwrx is placed int a simulated envirnment with preexisting data. The Dem Mde inbund messages cntain helpful hints n hw t use iallwrx. Shw Lg On: will display the iallwrx r custm crprate lg: n light, medium r hard shake r startup nly. Versin: iallwrx sftware versin 9/22/11 Page 4

Status The Status screen displays infrmatin n the cnnectin state. It includes the fllwing ptins: Imprt cntacts frm server Retrieve lg frm server (when an updated custm lg is available) Presence The rt screen displays yur current Allwrx presence setting. Tap this selectin t change yur presence. Inbund Messages The Inbund Messages ptin allws yu t listen t vicemail messages. The rt screen will display the number f new vicemail messages, if any. Tap this selectin t view the list f vicemail messages. New messages are displayed with bld typeface. Tap the Actin icn t delete all messages. Messages deleted frm iallwrx are als deleted frm the Allwrx server. Tap a vicemail selectin t listen t the message. The image belw shws an example f what the screen lks like when a vicemail is being played. The message will begin playing autmatically. Tap the screen t pause r restart the message. The scrll bar can be used t fast-frward r rewind the message. Optins: 9/22/11 Page 5

Frward: will display the utbund message screen in rder t send the message t anther Allwrx system user. Reply: is available fr messages received frm Allwrx system users. Delete: remves the message frm iallwrx as well as frm the Allwrx server. Outbund Messages The Outbund Messages ptin allws yu t send new messages and frward existing messages t Allwrx system users. Tap the Outbund Messages selectin t view the list f utbund vicemail messages. All messages can be deleted frm the Actin icn. A new utbund message can be created frm the Actin icn. Tap an utbund message t perfrm the fllwing: Recrd a new message r playback a sent message Attach an inbund message Send new r frward an existing message Delete a message 9/22/11 Page 6

Cnferences The Cnference ptin displays yur cnferences. Tap a cnference t display the fllwing details: Name cnference descriptin Start Date date and time f cnference Duratin length f cnference Pre Jin time participants can jin prir t the cnference start time Repeat hw ften the cnference repeats, if it is a recurring cnference Passwrd used by callers t enter the cnference Identifier cnference ID Yu can mdify the cnference name and passwrd. 9/22/11 Page 7