How to HighFive 1
First-Time Employee Registration 1. Open a browser and go to: adcomm.highfive.com 2. Choose Download Highfive App Choose run when the download starts 3. Choose open the Highfive App 4. Once you ve downloaded the app, open it. 5. Click Sign in to create or join meetings 6. At the Sign In screen, type in your work email and choose continue 7. You ll receive a verification email at that inbox. 8. Check your email and click on Sign In 9. The Highfive app will launch 10. CONGRATULATIONS! You are now registered for Highfive. Now you can click Create Meeting, Join Meeting or Share Screen to nearby TV (if equipped with Highfive). NOTE: You can also add a photo to complete your profile by clicking the person icon in the top right. This will be the image people see whenever you join a meeting. 2
Starting/Joining a Highfive Call You can start or join a Highfive call in one of two ways: 1. Choose Create Meeting 2. Choose schedule for later (must have Outlook installed on your PC) a. Schedule for later: choose a date and time b. Choose schedule this meeting c. Choose open on the new window that pops up d. Outlook will open this appointment and allow you to save it and invite other members e. To go to the meeting simply open it in your calendar and click the link from here you can also invite more users by typing their email and choosing send invite. f. Once you have invited everyone you can choose from the bottom icons or just sit back and wait for users to join. Choosing move to TV will give you a list of available TVs to use (only for conference rooms) a. Note: if this is the first time using/installing highfive you might be asked to enable mic/camera within the software, please make sure the they are both enabled. b. If you do not hear any sound make sure that your speakers are not muted (shown in the screen shot is a speaker icon, if there is a slash through it that means your speakers are muted, to fix this simply turn up the volume or click the speaker icon) Your pc: HighFive Software: 3
3. Choose Join Meeting and enter the meeting name or paste the link you received in the invite. Or Simply click on the URL provided in the meeting invitation. Enter the Call Name you were given OR Select your own. (E.g. it-staff). You will join this meeting and begin your video call. If you have access to a Highfive device, you may move the call up to the television screen attached to the Highfive device. 1. Choose share screen on a nearby tv if you have a highfive device in the room. 2. Choose which highfive device from the list 3. Your desktop will now be mirrored on the TV for the room and any other participants that have joined the meeting. (great for sharing spread sheets and stats with the team). 4. To stop sharing your screen choose move to laptop on your screen. Your Highfive app on your laptop or phone now becomes your remote control for your meeting. CONGRATULATIONS! Now you re in the call! 4
You re in a Highfive call Now what? Now that you re in a call you have a range of options to choose from in order to manage the meeting. Here are the features: Leave Call This will disconnect you from the call. If others are still in the call it will give you the option to Leave call running on TV. Mute Me It s best to keep your mic muted if you are not actively participating in the call. Disable Camera Use this to stop sending video at any time during the call. This is useful if you need privacy or only want to participate in the call via audio. Move to Laptop (or TV) Use this to move the call back to your laptop from the TV screen (or vice versa). Share Screen (or Stop Sharing) This will allow you to share your primary display on the call. Be careful to close any sensitive files/emails before sharing. 5
Wireless presentation in a conference room If you are in a conference room and simply want to Share your Screen with everyone that has joined the call choose Share Screen. Users connected via cell phones and tablets that are not in the room will see the screen as well. Click move to TV and you will be presented with a list of available TV s with the Highfive device connected, just choose the one that is listed in the bottom left corner of the TV screen. 6
Inviting others while in a Video Call If you need to add others while in a Video Call simply click on the + sign at the top. You can enter their email address and click Send Invite or Copy Invite Link and email them. This is also where you generate a dial-in number to have people call GUESTS (outside vendors, customers, recruiting candidates, etc.): Guests can join your calls as well, even if they don t work for your company. Send them the link to the meeting, as seen in the previous step. They will need to follow the install process, but they won t need to register an account. They will enter a waiting room and you ll hear a notification. Either click the banner that first appears to let them in, or, click open the Invite Panel ( + icon) to let them in. 7
Installing on an Apple device 1. On the Iphone go to the app store and search for highfive video conferencing 2. In the list scroll down to HighfiveRTC Video Conferencing, download and open the app. 3. Enter your work email address choose continue check your email on the device and choose sign in from the email you received. 4. This will open the browser and give you the option to open this page in HighfiveRTC, choose open 8
5. The app will open and sign you in, you are ready to join the conference 6. Enter the call name (or enter a unique name to start a meeting) then choose go from your on screen keyboard 7. Allow access to your camera and microphone choose the option from the screen and you will now join the call 8. From here you can tap the screen to get more options, you can leave the call, mute your microphone and slide to move to tv. If you choose slide to move to TV you will get a popup to choose the tv, once you slide this it moves what is on your devices video feed to the TV. 9. Now you have some options on the screen to: Move call to Iphone, Disable Camera, Mute Microphone and leave call. Your mobile device screen cannot be shared to the call. 9
Install for a Android based device 1. Open the Play Store and search for HighfiveRTC (no spaces) 2. Install Highfive RTC 3. Allow access to contacts, calendar, allow to take pictures and video, allow to record audio, and allow access to the devices location. 4. Enter your work email address choose continue check your email on the device and choose sign in from the email you received. 5. This will open the HighfiveRTC app and sign you in. 6. Enter the call name (or enter a unique name to start a meeting) then choose go from your on screen keyboard 7. Allow access to your camera and microphone, then choose the option from the screen and you will now join the call 8. From here you can tap the screen to get more options, you can leave the call, mute your microphone and slide to move to tv. If you choose slide to move to TV you will get a popup to choose the tv, once you slide this it moves what is on your devices video feed to the TV. 9. Droid based devices and ipads are able to share their screen to the conference but iphone does not have this option. 10