RescueAssist LogMeIn, Inc. 320 Summer St., Boston MA 02210 2018 LogMeIn, Inc. All rights reserved. https://support.logmeininc.com
Contents Change Your Email Address...3 Change Your Password...5 Change Your Display Name...6 Change Your Display Language...6 Change Your Time Zone...6 Change Your Profile Picture...7 Connect Your Social Account...8 Connect your social account...8 Sign in using your social account...9 Disconnect your social account...9 How do I unsubscribe from your mailing lists?...10 Unsubscribe from the mailing list...10 2018 LogMeIn, Inc. 2
Change Your Email Address You can change the email address that you use to sign in to your LogMeIn account and/or add a "Recovery" email address to use as a backup in case you ever lose access to your "Primary" email address. To unsubscribe from promotional emails, please see How do I unsubscribe from your mailing lists? Note: If you are part of a corporate account that has implemented Enterprise Sign-In, you must use your company email address and password to sign in. This is automatically configured and cannot be changed. 2. Click Sign In & Security in the left toolbar. 2018 LogMeIn, Inc. 3
3. In the Email Address section, click Edit. 4. In the "Primary email" field, fill in your desired email address. This will be the email address you use to log in to your account. 5. For the "Recovery email" field, fill in an email address (must be different from your primary email address) that you would like to use to be sent a password reset email, as a backup measure in case you lose access to your primary email address. If the field is left blank (displayed as "None set," as shown above), the password reset email will be sent to your primary email address. 6. Click Save when finished. 2018 LogMeIn, Inc. 4
Change Your Password Once you are logged in to your LogMeIn account, you can change the password that you use to sign in. If you have forgotten your password, you can also reset it here. Note: If you are part of a corporate account that has implemented Enterprise Sign-In, you must use your company email address and password to sign in. This is automatically configured and cannot be changed. 2. Click Sign In & Security in the left toolbar. 3. In the Password section, click Edit. 4. In the "Current password" field, fill in your current account password. 5. In the "New password" and "Confirm new password" fields, fill in your desired password. Please note, these fields must include a minimum of 8 characters and include letters & numbers. Note: If you want to view the password you are typing, click the View icon fields, as shown below. 6. Click Save when finished. at the end of any of the password 2018 LogMeIn, Inc. 5
Change Your Display Name You can change your display name setting, which will update the name that is displayed within your account (such as in the web account or your desktop app name). 2. Click Personal Info in the left toolbar. 3. In the "Name" field, fill in your desired display name. 4. Click Save when finished. Change Your Display Language You can change your language settings after logging in to your LogMeIn account. This setting will change the default language that your web account is displayed in, as well as the default language for the desktop app (if applicable). 2. Click Personal Info in the left toolbar. 3. In the "Preferred language" field, use the drop-down menu to select your desired language. 4. Click Save when finished. Change Your Time Zone You can change your time zone settings after you have logged in to your LogMeIn account. 2. Click Personal Info in the left toolbar. 3. In the "Time zone" field, use the drop-down menu to select your desired time zone. 4. Click Save when finished. 2018 LogMeIn, Inc. 6
Change Your Profile Picture You can change your profile picture that is displayed within your LogMeIn account at any time, as follows: 2. Click Personal Info in the left toolbar. 3. Click Change your profile photo below your avatar. 4. Click and drag a photo in the "Drop photo here" area, or click choose a photo and select your desired photo from your local computer, then click Open. Note: For best results, use a.png or.jpg file smaller than 2 MB. 5. Once uploaded, use the following tools to achieve your desired photo position: (a) Click on the photo and drag to reposition (b) Rotate the photo 90 left (c) Rotate the photo 90 right (d) Use the slider to zoom in or out of the photo 6. Once finished, click Done, or click Choose a different photo to select a new photo. 7. If you decide that you would like to change your uploaded profile picture back to the default avatar, go to Change your profile photo > Reset to default photo. 2018 LogMeIn, Inc. 7
Connect Your Social Account You can choose to sign-in through a social provider using Facebook, Google +, LinkedIn, or Microsoft. This ensures that while you are logged into the social provider on your device, you can access your LogMeIn product instantly with no additional login credentials necessary. You can choose to log in this way at any time. Connect your social account You can connect your Facebook, Google +, or LinkedIn account as follows: 2. Click Sign In & Security in the left toolbar. 3. Click the Connect to <social provider> hyperlink for your desired social account. 4. You are sent to the social sign-in provider to view the terms and log in with your social account email address and password to allow access. 5. Once verified, you will be automatically logged in to your LogMeIn account. If you navigate back to the Sign In & Security page, your social account will be displayed as "Connected" next to the social provider. 2018 LogMeIn, Inc. 8
Sign in using your social account Once your social account is connected on the Sign In & Security page (and you are also logged to your social provider on your device), you can sign in to your LogMeIn account immediately by selecting your desired social account from the "Sign in with..." option at the bottom of the sign in prompt. Disconnect your social account You can disconnect your social account at any time as follows: 2. Click Sign In & Security in the left toolbar. 3. Click the Disconnect hyperlink below your desired social account, and a confirmation message will display indicating your social account was successfully disconnected. 2018 LogMeIn, Inc. 9
How do I unsubscribe from your mailing lists? Are you receiving too many emails? You can easily unsubscribe from all promotional emails. Unsubscribe from the mailing list We like to keep you in the loop about what's going on with us and our software, but we don't want to clutter your inbox either! Note: Unsubscribing from email updates only applies to promotional emails, it does not affect account-based emails such as password reset and renewal notifications. 2. Click Sign In & Security in the left toolbar. 3. In the "Email Subscription" section, click Unsubscribe from email updates, then click Submit on the next page to unsubscribe from all promotional emails. Additionally, you can provide feedback as to why you no longer want to receive promotional email updates. 2018 LogMeIn, Inc. 10