Introduction to Selling Manager Pro
What is Selling Manager Pro? ebay s online listing and sales management tool for high volume sellers Save time Sell more Scale your business 2
In This Course You ll Learn : How to get started The Selling Manager Pro Views Summary View Product Inventory Pending Listings Active Listings Sold Listings Unsold Listings Archived Listings Reporting Setting your preferences 3
Getting Started: Subscribing Go to www.ebay.com/selling_manager_pro Click Subscribe Now Free 30-day trial for new subscribers $15.99/month Access it from My ebay 4
The Selling Manager Pro Views Summary view Product inventory view Scheduled listings view Active listings view Sold listings view Unsold listings view Archived listings view Reporting view 5
Summary View: Overview At-a-glance snapshot of your selling activities To-Do s/alerts Quick Stats Quick Start Cross Promotions 6
Summary View: Alerts Negative feedback alert Restock alert New electronic payments received Payment not received Email error alert Feedback error alert 7
Product Inventory View: Overview Create products under which you can save your SYI forms as re-usable listing templates Manage your inventory Ideal for multiple quantities of the same item 8
Product Inventory: Creating Products and Templates Click Create Product Enter product details: Product name Part number Quantity on Hand Unit Cost Save in folders Generate restock alerts Create and save listing templates 9
Product Inventory View: Manage Your Inventory View key stats such as avg. selling price and avg. success ratios Update quantities in bulk Delete or duplicate items Set your restock alerts Add notes View inventory allocations Sell items again in bulk! Group and filter your products by folders 10
Scheduled View: Overview View of all listings scheduled to start in the future Delete or reschedule your listings 11
Active View: Overview View of all listings currently selling on ebay Sell Similar items, create new products and listing templates 12
Sold View: Overview Track and change the sale status for your listings Sell similar items Archive your listings when you're finished with them Manage your sales records Email your buyers Manage your feedback Print invoices and shipping labels 13
Sold View: Tracking and Changing Sales Status Blue Icons = Task Completed Grey Icons = Task Not Yet Completed Checkout Payment received Item shipped Feedback left for buyer Feedback left for you Mark the payment and shipping status of your item by selecting from the drop down menu 14
Sold View: Selling a Similar Item Create and list copies of one or more of your sold listings Select multiple items and click Sell Similar Go to Revise Your Item form for each listing and make your edits 15
Sold View: Archiving Sold Listings Archive your sold listings (120 days) 16
Sold View: Sales Records Sales records have: Buyer information Shipping and insurance costs Sale status & memo 17
Sold View: Emailing Buyers - Overview Send emails individually or in bulk Choose from seven email templates Personalize email templates with Autotext feature Track emails related to a listing 18
Sold View: Emailing Buyers Email individually from Sold, Archived view or sales record Email up to 500 buyers from Sold view 19
Sold View: Email Templates Seven customizable email templates Autotext feature helps personalize your message 20
Sold View: Tracking Emails Related to a Listing Click number under envelope column to view email logs Track type and date of emails sent 21
Sold View: Sending Feedback Leave individual feedback from Sold or Archived views or sales record Leave feedback in bulk from Sold view Randomly apply stored comments (positive only) Store up to 10 custom comments 22
Sold View: Printing Invoices and Shipping Labels From Sold view or sales record, click Print Select what you want to print Bulk printing of invoices Integrated with USPS and UPS shipping 23
Unsold View: Overview Items that resulted in no buyer land in Unsold Items view Re-list an item or delete 24
Archived View: Overview View displays of archived sales records for 120 days after item sold date For first three months, can still change sales status, print invoices, email and leave feedback for archived listings 25
Reporting: Overview Monthly sales reports in condensed and expanded views Total revenue, cost & gain Item revenue, cost and gain Total listing fees Credits Sales price Shipping charged Unit cost Actual shipping Sales tax 26
Automated Email and Feedback Automatically send Payment Received and Item Shipped emails to buyers Automatically send positive feedback to buyers when payment has been received Coming soon: more automated emails and Feedback, Auto-List and Auto-Relist 27
Preferences: Overview Set the sites on which you would like to list Update your default description footer Set automated email Set automated feedback 28