User Guide. Last Updated: 8 March Page 1 of 99

Transcription

1 User Guide Last Updated: 8 March 2018 Page 1 of 99

2 Table of Contents... 1 Introduction... 5 EInvoicing / ETransaction... 5 Financio Connect... 5 User & Business Entity... 5 Signing Up... 6 Sign Up... 6 The Subscription Plans... 7 Forever Free... 7 Premium... 7 Forgot Password... 7 Setting Up User Account... 9 Update User Profile... 9 Change Password Change UI Language Setting up Business Account Setup Business Wizard Step 1: Business Settings Step 2: Currencies Step 3: Tax Step 4: Payment Options Step 5: Chart of Accounts Step 6: Opening Balances Step 7: Business Profile Update Manually Business Settings Business Profile Update Business Profile What is Contact Person? What is Address? Currencies Activate New Currency Payment Terms Add Payment Term Update Payment Term Deactivate / Activate Payment Terms Payment Methods Add Payment Method Update Payment Method Deactivate / Activate Payment Method Taxes (Eg. GST) Activate GST Add Additional Tax Codes Page 2 of 99

3 Update Tax Code Deactivate / Activate Tax Code Chart of Accounts Create New Account Update Account Deactivate / Activate Account Create New Category Update Category Deactivate / Activate Category Import Accounts / Categories Opening Balances Update Opening Balances Contacts Manual Contacts Add New Contact (Person) Add New Contact (Business) Import Contacts Update Contact Deactivate / Activate Contact Contacts via Financio Connect Adding Contact Incoming Contact Request Employees Manual Record Add New Employee Update Employee Deactivate / Activate Employee Financio User Add New Employee Incoming Employee Request Products & Services Adding Product / Service NonInventory Product / Service Inventory Product Import Products / Services Update Product / Service Deactivate / Activate Product Adding Inventory Adjustment Entry Transactions Sales & Purchases Create Transaction Update Transaction Mark Transaction as Approved Delete Transaction Void Transaction Print PDF Page 3 of 99

4 View Customer Statement Duplicate / Copy Transaction Add Internal Note to Transaction Attach Files to Transaction Leave Comment on Transaction Miscellaneous (Other Transactions) New Transaction Update Transaction Delete Transaction Payment Voucher Taxes (GST) Mark Filing as Filed Download TAP (Malaysian GST) Add Payment For NonUsers View Transaction Export to PDF Write Comment Attach Files Financio Connect Update Transaction Accept Transaction Users Invite User Existing User on Financio Invite New User Update User Delete User Note Managing Subscriptions To Subscribe Cancel Subscription Page 4 of 99

5 Introduction Financio is a cloud based accounting software that can be accessed anywhere with any devices connected to the Internet. It is designed for micro and small businesses in Asia. The user interface is designed to be simple and easy to use as it is targeted at nonaccountants such as business owners, manager. To enjoy full features, you will need to subscribe to the premium version, to be billed monthly or annually. Payments are accepted via debit or credit card on prepaid basis and it is automatically renewed until cancelled. We frequently roll out updates to Financio, you can expect updates, bug fixes, compliance updates and new features on monthly or weekly basis. Due to its cloud or online nature, updates are delivered to you in almost real time. EInvoicing / ETransaction Financio allows you to forward invoices and other transactions to your customers via without having you to print it out or export to PDF. All you have to do is provide your customer s address and turn on Send ETransaction. Financio Connect Financio Connect allows you to connect to other businesses (customers or suppliers) that are also using Financio as their primary accounting software. Transactions can be forwarded to the receiver s accounting system and automatically posted to their Chart of Accounts upon their approval. User & Business Entity In Financio, user and business are two totally different entities. As an user you can own / have access to multiple businesses, similarly access can be granted to multiple users within a single business. The same goes to your contact list, you will have to explicitly specify whether a particular contact is person or business. Page 5 of 99

6 Signing Up For first time users, you will need to go thru the sign up process, the system will create an user account for you as well as a business account and put you as the Owner of that business. More users can be invited / added to your business in the future. If you own multiple businesses, you can also add additional businesses in the future. Sign Up 1. Open Financio website at financio.co 2. Click on Sign Up Free 3. Fill in the signup form. a. Promo Code Note: If you have received any promo code from us. b. Business Info i. Business Name* ii. Business Location* Note: The country where you registered the business entity, usually the country where you pay your taxes. c. User & Login Info i. First Name * ii. Mobile No. * iii. Address * Note: Please enter a valid and unique address, one address can only signup for one user account. iv. Password * 4. Read the Terms of Service & Privacy Policy and agree to it. 5. Click on Signup. Note: You will be automatically placed under 30day free trial of Premium subscription, no credit card is required, if you do not provide a valid payment method within that 30day window, your business subscription will be automatically switched back to Forever Free. Page 6 of 99

7 6. Once you are successfully signed up, you will be prompted the below. If you would like to proceed with a stepbystep guide to setup your business, click on Setup Now. Dismiss the prompt otherwise. The Subscription Plans Full details on subscription plan and pricing can be found on Forever Free The absolutely free plan that never expires, however almost everything comes with a limit in Forever Free. To enjoy all the benefits and features, consider subscribing to Premium. Premium All features unlocked at a competitively low monthly / annually rate. 30day free trial is available upon signup; no credit card information is required. Upon expiry of 30day free trial, your subscription will be switched to Forever Free, certain features will be hidden. To avoid interruption, you are advised to subscribe by providing a valid payment card information before the expiry of free trial period. Forgot Password 1. Open Financio App at Page 7 of 99

8 2. Click on Forgot Password 3. Provide your address 4. Click on Request 5. Wait for the with PIN in your inbox Note: Check your SPAM folder if you are getting any s. 6. Put in the 4digit PIN you have received 7. Choose your new password Page 8 of 99

9 8. Click on Reset 9. Login with your address and new password Setting Up User Account Your user account defines your personal info on the Financio platform. Update User Profile 1. Click on the dropdown menu on top right 2. Click on My Profile Page 9 of 99

10 3. Update your information a. First Name * b. Last Name * c. Display Name * Note: It defines how your name will appear in full in the system. d. Address * Note: Only valid unique is accepted, duplicate addresses will be rejected. e. Mobile No.* f. Home Country * Note: The country where you usually pay your taxes. 4. To upload your profile picture a. Drop file or click the picture icon to upload 5. To add address to your profile a. Click on + beside addresses b. Fill in address particulars i. Street * ii. City iii. Postal Code * iv. State v. Country * Page 10 of 99

11 6. Click on Save Change Password 1. Click on dropdown menu on top right 2. Click on Change Password 3. Provide the passwords a. Current Password* b. New Password* Note: Make sure your password is at least 8 characters long and have at least one uppercase character and one symbol. 4. Click Save Change UI Language Financio supports multilingual user interface, to change the language, follow the following steps. 1. Click on drop down menu on top right. Page 11 of 99

12 2. Select Change Language 3. Choose your desired UI language and click Save. Setting up Business Account You are advised to review all of the following and make sure your business is properly set up on Financio before you started using it for your day to day operations. You are always free to come back and update any of it while you are running your business. There re two ways to set up your business account: Setup Business Wizard Update Manually Setup Business Wizard Right after you signup / created a new business, you will be prompted to go into the setup wizard. To start the process, simply click on Setup Now. Page 12 of 99

13 Step 1: Business Settings You will be asked to update the Financial Year End and the Start / Conversion Date. Financial Year End: The last month of your financial year, leave it as December if you are unsure. Start Date: The date you want to start using Financio to track your transactions from. Step 2: Currencies By default, the home currency of your Business account will be set the the default currency of the country. For example: MYR: Malaysia SGD: Singapore HKD: Hong Kong You can, however, add additional currencies if your business transacts in more than one currencies. To add new currencies, click on New, select the currency and click Save. Step 3: Tax Financio provides builtin support for Singapore and Malaysia based businesses which are GST- registered. You can activate it toggle to Yes, then fill in the following information. 1. Type: Select GST 2. Effective (Start) Date Note: The date that you became GST registered entity and start collecting GST, this date cannot be changed once set. 3. Filing Frequency Note: How frequently do you do GST filing to the local tax authority? Common ones are Quarterly / Monthly. Step 4: Payment Options Financio is currently integrated with PayPal, with the PayPal option turned on, it will allow you to get paid faster and easier. To turn PayPal option on, follow the following steps: 1. Click Connect to PayPal Note: If you haven t gotten a PayPal account, you can follow the link on the screen to create one before you proceed. 2. Provide your PayPal login credentials in the PayPal screen. 3. You will be redirected back to Step 4. Page 13 of 99

14 Step 5: Chart of Accounts The Chart of Accounts is a list of accounts that records and organises your business' transactions. It is made up of two areas: Accounts: Record what your business owns and what it owes, also known as Balance Sheet Accounts. Categories: Record how much money your business took in and how much money it spent, also known as Profit & Loss Accounts. To add a new account / category, simply click on Add New Account or Add New Category. To update any existing accounts, just click on the Update button beside the account / category. Step 6: Opening Balances If you are moving away from another accounting software, or you have the closing / opening balance of an existing business. You will want to put in the opening balances based on the system start date that you provided earlier. Step 7: Business Profile This is an important step to provide some information to the system so that your invoice will appear nicely with your information on the first page. We recommend you to provide at least the following: 1. Name 2. Reg. No. (UEN for Singapore) 3. GST No. (If applicable) 4. Phone No. 5. Business Logo 6. A primary address Page 14 of 99

15 Once you are done, click Complete > Update Manually Business Settings Business settings are settings related to your business account, such as financial year and running number for the forms. 1. Click on Control Panel on left 2. Select Business Settings 3. General a. Click on General. (Most probably you are already on it) b. Review the settings i. Financial Year End * Note: Specify the last month of your financial year (usually December if you are unsure), Financio doesn t support financial year of more than 12 months. Page 15 of 99

16 ii. Start Date * Note: Specify the date that you started using Financio to track your business transactions, leave it as the first day of your current financial year if you are not sure. c. Click on Save 4. Form Numbers Note: This section specifies the form prefix and the next running number for various transaction types, namely Quote, Purchase Order, Invoice, Credit Note. a. Click on Form Numbers b. Revise the settings i. Update the prefix for each transaction type. Note: Alphanumeric accepted. ii. Update the running number for each transaction type. Note: Only numbers are accepted. c. Click on Save 5. Default Notes Note: Default note that appears on various transaction forms, note can be modified at forms level. (Also known as memo) a. Click on Default Notes b. Revise the settings i. Update the default notes for each of the type c. Click on Save 6. Payment Options (PayPal) a. Click on Payment Options. b. Click on Connect with PayPal. c. Fill in your PayPal credentials in the PayPal screen. d. Approve the permission. Business Profile This section defines your business information on Financio platform as well as the info that will appear on your invoice and other transactions. Update Business Profile 1. Click on Control Panel on the left Page 16 of 99

17 2. Select Business Profile 3. Update the business info a. Name * b. Reg No. c. GST No. Note: This will appear on your tax invoice if provided (if you have GST activated). d. Address Note: The address usually for general enquiries. e. Phone No. Note: The general line for your business. f. Website URL 4. Update business logo a. Click on or drop file on the image holder to upload an image. Page 17 of 99

18 5. To add a contact person a. Click on + button beside Contact Persons b. Choose a contact person from the user list 6. To add an address a. Click on + button beside Addresses. b. Fill in the details. i. Street * (Supports multiple lines) ii. City iii. Postal Code * iv. State v. Country * 7. Click on Save What is Contact Person? Contact person of your business can be selected from the user list of the business. It is the person where other parties can address to (or socalled Attention) on invoices or other forms when sending transaction across using Financio Connect. What is Address? Address define your business address to be displayed on invoices and other forms that you issued. The first address will be displayed on invoices if you have multiple addresses. Addresses are also used when other parties try to issue invoices or other forms to you via Financio Connect, the get to choose which of your addresses to bill to, this is especially useful when you have multiple offices / branches. Financio supports multiple addresses for each of your businesses. Currencies When your business is transacting in other currencies beside your home currency, you can activate other currencies used in the system. Note: Activated currencies cannot be removed from the system, use this feature with care. Page 18 of 99

19 Activate New Currency 1. Click on Control Panel on the lef 2. Select Currencies 3. Click on the + button on the bottom right 4. Select the currency you would like to activate. 5. Click on Save Payment Terms Payment terms define when the invoice / bill is due for payment. Some example includes Net 15 which specifies payment is due in 15 days. You can add new or update existing payment terms, unused payment terms can be deactivated. Add Payment Term 1. Click on Control Panel on the left 2. Select Payment Terms 3. Click on the + button on the bottom right Page 19 of 99

20 4. Fill in the details a. Name * Note: The short name to be displayed on invoice, eg. Net 15, EOM. b. Description c. Type * Note: Whether you receive / pay money on the spot (Cash Term) or by credit (Credit Term). d. Day Mode * Note: Specify whether it is due in number of days (from invoice date) or due on an exact day of the month. e. Day * Note: Specify the number of days or the date. 5. Click on Save Update Payment Term 1. Click on Control Panel on the left 2. Select Payment Terms Page 20 of 99

21 3. View the payment term you wanted to update (Click on View) 4. Update the details a. Name * Note: The short name to be displayed on invoice, eg. Net 15, EOM. b. Description c. Type * Note: Whether you receive / pay money on the spot (Cash Term) or by credit (Credit Term). d. Day Mode * Note: Specify whether it is due in number of days (from invoice date) or due on an exact day of the month. e. Day * Note: Specify the number of days or the date. 5. Click on Save Deactivate / Activate Payment Terms 1. Click on Control Panel on the left 2. Select Payment Terms 3. View the payment term you wanted to update (Click on View) 4. Click on the activate / deactivate icon on top right Payment Methods Payment methods define how the invoice / bill / other transaction is paid. Some examples include Cash on Delivery, Bank Transfer, Cheque. You can add new or update existing payment methods, unused payment methods can be deactivated. Add Payment Method 1. Click on Control Panel on the left Page 21 of 99

22 2. Select Payment Methods 3. Click on the + button on the bottom right 4. Fill in the details a. Name * Note: The short name to be displayed on invoice / other transaction, eg. Cash, Bank Transfer. 5. Click on Save Update Payment Method 1. Click on Control Panel on the left 2. Select Payment Methods 3. View the payment method you wanted to update (By clicking on View) 4. Update the details a. Name * Note: The short name to be displayed on invoice / other transaction, eg. Cash, Bank Transfer. 5. Click on Save Page 22 of 99

23 Deactivate / Activate Payment Method 1. Click on Control Panel on the left 2. Select Payment Methods 3. View the payment method you wanted to update (Click on View) 4. Click on the activate / deactivate icon on top right Taxes (Eg. GST) Financio comes with tax support to various countries where you can add tax portion to your transactions, as well as recording tax filings and tax payments in just a few clicks. Activate GST You can activate the build in GST if you created a business account that is based in supported countries. 1. Click on Control Panel on the left 2. Select Taxes 3. Click on + button on the bottom right Page 23 of 99

24 4. Fill in the details a. Type *: Select GST b. Start Date *: Provide the date your business become GST registered and started collecting GST Note: The start date cannot be changed afterwards, make sure you provided the correct date. c. Filing Frequency *: Tell the system how frequently you do tax filing to the Royal Customs, leave it as Quarterly if you are unsure 5. Click on Save 6. Wait for system to reload and you will see an additional GST item on the left menu Add Additional Tax Codes You are allowed to add additional tax codes that fits your business logic, should you require any. 1. Click on Control Panel on the left 2. Select Taxes Page 24 of 99

25 3. Click on the Tax Codes button on the tax item (Usually GST) 4. Click on the + button on the bottom right 5. Fill in the details a. Code *: The short name for the tax code b. Rate * c. Description d. Sale Tax / Purchase Tax * Note: You can only turn on either one. e. Tax Claimable * Note: For purchase tax only. 6. Select the tax lines to include the tax code. Note: You can select multiple lines. 7. Click on Save Update Tax Code Only tax codes added by you can be updated. 1. Click on Control Panel on the left Page 25 of 99

26 2. Select Taxes 3. Click on the Tax Codes button on the tax item 4. View the tax code you would like to update 5. Update the details a. Code * b. Description c. Sale / Purchase Tax * Note: You can only turn on either one. d. Tax Claimable * Note: For purchase tax only. 6. Update the tax lines to include the tax code Page 26 of 99

27 7. Click on Save Deactivate / Activate Tax Code You can always deactivate certain tax codes, whether it is builtin or custom, if you are no longer using them. 1. Click on Control Panel on the left 2. Select Taxes 3. Click on the Tax Codes button on the tax item 4. View the tax code you would like to update 5. Click on the activate / deactivate icon on the top right Chart of Accounts Being the core of every accounting software, two major types of accounts in chart of accounts, Balance Sheet Accounts and Profit & Loss Accounts are given different names to make it easier to understand for people without accounting knowledge. Standard Name Name in Financio What is it? Balance Sheet Accounts Accounts A list of accounts for current assets such as cash, accounts receivable, inventory, fixed assets, intangible assets, and liabilities such as accounts payable. Profit & Loss Accounts Categories A list of categories for the type of income and expenses the business is getting. It varies greatly depending on the nature of the business. It can be Page 27 of 99

28 very general as Sales Income or very specific as Mouse (#Model No) Income. You can always review the list of accounts and categories in the system by going to Control Panel > Accounts OR Categories. Create New Account 1. Go to Control Panel 2. Select Accounts 3. Click on + button on the bottom right 4. Select the New Account icon above it Page 28 of 99

29 5. Fill in the details a. Type *: Type of the account b. Currency * Note: Only Bank / Cash Equivalents and Credit Cards require you to specify currency, the rest of the accounts will be defaulted to your home currency. c. Name * d. Description 6. Click on Save Update Account 1. Go to Control Panel 2. Select Accounts 3. View the account you want to update by clicking View beside it Page 29 of 99

30 4. Update the details a. Type *: Type of the account b. Currency * Note: Currency is fixed and cannot be updated. c. Name * d. Description 5. Click on Save Deactivate / Activate Account You can deactivate an account if you no longer need to use it. Activate it back when you needed it again. 1. Go to Control Panel 2. Select Accounts Page 30 of 99

31 3. View the account by clicking View beside it 4. Click on the deactivate / activate icon on the top right 5. Click on Save to confirm Create New Category 1. Go to Control Panel 2. Select Categories 3. Click on + button on the bottom right 4. Select the New Category icon above it Page 31 of 99

32 5. Fill in the details a. Type *: Type of the category b. Name * c. Description 6. Click on Save Update Category 1. Go to Control Panel 2. Select Categories 3. View the category you wanted to update by clicking View beside it Page 32 of 99

33 4. Update the details a. Type *: Type of the category b. Name * c. Description 5. Click on Save Deactivate / Activate Category You can deactivate a category if you no longer need to use it. Activate it back when you needed it again. 1. Go to Control Panel 2. Select Categories 3. View the category by clicking View beside it 4. Click on the deactivate / activate icon on the top right 5. Click on Save to confirm Page 33 of 99

34 Import Accounts / Categories If you have a long list of accounts or categories to be imported into the Chart of Accounts, you can always provide the list in an Excel file by following our file template. 1. Go to Control Panel 2. Select Accounts or Categories 3. Click on + button on the bottom right 4. Select the Import icon above it 5. Click on the template file link to download the template file Page 34 of 99

35 6. (Away from Financio) a. Open the template file and read the instructions on top b. Put in the accounts / categories you wanted to import in the spreadsheet c. Save the file 7. Click on Select File and upload the file you have created previously 8. Click on Continue 9. Review the list of accounts / categories to import a. Uncheck Import checkbox if you wanted to skip an item b. Double check the details i. Type * ii. Name iii. Description iv. Currency Note: It is only applicable for accounts of type Bank / Cash Equivalents or Credit Cards, the rest of the accounts and categories will be defaulted to home currency. Page 35 of 99

36 10. Click on Import Note on Importing Accounts / Categories The following accounts / categories will mostly be created by the system automatically; you should avoid importing accounts / categories of similar functions. 1. Account Receivables (All currencies) 2. Account Payables (All currencies) 3. Exchange Gain / Loss 4. Discount Given 5. Tax Accounts / Categories a. Tax Control b. Tax Suspense c. Tax Expense 6. Retained Earnings Opening Balances You can specify the opening balance for your accounts / categories when you are bringing in your existing business from another accounting software. You are safe to skip this part if you are starting a new business where you started tracking everything in Financio from the start. You need to specify the opening balances based on the Start Date you defined in Control Panel > Business Settings. Note on Updating Opening Balances You should avoid providing opening balance for Account Payables and Account Receivables for outstanding payables and receivables. You are advised to key in manually all the outstandings in Sales and Purchases. Update Opening Balances 1. Click on Control Panel on the left menu Page 36 of 99

37 2. Select Opening Balances 3. Review the opening balances a. For accountants i. Use the Debit / Credit columns to define the opening balances b. For nonaccountants i. Use the Balance column to define the opening balances c. Provide the exchange rate for the amount entered onto accounts / categories in foreign currency 4. Make sure the debit and credit sides tally 5. Click on Save Page 37 of 99

38 Contacts This is the place where you will define the list of contacts that you do business with, be it consumers (Person) or other businesses (Business). Contacts that you sell products / services to, are called Customers while those that you buy products / services from, are called Suppliers. A contact can be your customer AND supplier at the same time, there s no need to create separate contact request for the same party. The following transactions can be forwarded to the receiving party thru in realtime, should you provide their in their contact profile, and have the option Send ETransaction turned on. Purchase Orders Sale Quotes Sale Invoices Sale Credit Notes Sale Payments Sale Refunds Manual Contacts Manual contacts are contacts that you added to the system manually, you are not connected to them on Financio like how you can forward transactions over to them via Financio Connect. However, you can still forward transaction to them via . Add New Contact (Person) Click on Contacts on the left menu Click on + button on the bottom right Page 38 of 99

39 Select New Contact button right above it Click on the Person tab on the top Fill in the personal details o First Name * o Last Name o Display Name * Note: Automatically populated from names but you are free to override. o Address Note: Provide a valid address so that you can forward transactions over via . o Mobile No. o Send ETransaction: Turn on to send etransaction via , when a valid address is provided Provide the addresses for the person contact (Optional) Page 39 of 99

40 o Click on + button beside Addresses o Fill in the address details Street * Note: Support multiple lines. City Postal Code * State Country * Provide other details o Toggle Customer and / or Supplier o Default Currency o Default Payment Term o Default Payment Method o Note: An internal note on the contact Click on Save Add New Contact (Business) Click on Contacts on the left menu Click on + button on the bottom right Page 40 of 99

41 Select New Contact button right above it Click on the Business tab on the top, you are most probably already on it Fill in the business details o Name *: The business name o Registration No o Phone No.: The general phone line of the business o Address: The general mailbox for the business o Website URL o Send ETransaction: Turn on to send etransaction via , when a valid address is provided o GST Registration No Note: Only available when Malaysian GST is activated. Provide the contact persons of the business. (Optional) Note: This allows you to address to a specific person in the business on the invoice, e- transaction will also be sent to this person when a contact person is selected on the transaction. o o Click on + button beside Contact Persons Fill in the contact person details Page 41 of 99

42 Address Mobile No. First Name * Last Name Display Name * Provide the addresses for the business contact (Optional) o Click on + button beside Addresses o Fill in the address details Street * Note: Support multiple lines. City Postal Code * State Country * Provide other details o Toggle Customer and / or Supplier o Default Currency o Default Payment Term o Default Payment Method o Note: An internal note on the contact Click on Save Import Contacts You can import multiple contacts at one shot by providing a list of contacts in an Excel file accordingly to the provided template file. 1. Go to Contacts Page 42 of 99

43 2. Click on + button on the bottom right 3. Select the Import icon above it 4. Click on the template file link to download the template file 5. (Away from Financio) a. Open the template file and read the instructions on top b. Prepare the list of contacts you wanted to import c. Save the file 6. Click on Select File and upload the file you have created previously Page 43 of 99

44 7. Click on Continue 8. Review the list of contacts to import a. Uncheck Import checkbox if you wanted to skip an item b. Review and update the details i. Company / First Name * ii. Last Name (Person only) iii. Customer / Supplier toggle iv. More details by Clicking on More button 1. Contact info 2. Address 3. Contact Person (Business Only) 9. Click on Import Update Contact 1) Click on Contacts on the left menu 2) Locate the contact you wanted to update by clicking on View beside it 3) Update the contact details a) For business i) Name *: The business name Page 44 of 99

45 ii) Registration No. iii) Phone No.: The general phone line of the business iv) Address: The general mailbox for the business v) Website URL vi) Send ETransaction: Turn on to send etransaction via , when a valid address is provided vii) GST Registration No Note: Only available when Malaysian GST is activated. b) For person i) First Name * ii) Last Name iii) Display Name * Note: Automatically populated from names but you are free to override. iv) Address Note: Provide a valid address so that you can forward transactions over via . v) Mobile No. vi) Send ETransaction: Turn on to send etransaction via , when a valid address is provided 4) Update the contact persons. (Optional, Business Only) Note: This allows you to address to a specific person in the business on the invoice, etransaction will also be sent to this person when a contact person is selected on the transaction. 5) Update the addresses for the contact (Optional) 6) Update other details a) Toggle Customer and / or Supplier b) Default Currency c) Default Payment Term d) Default Payment Method e) Note: An internal note on the contact 7) Click on Save Deactivate / Activate Contact When you no longer work with a certain contact, and wanted to hide his record from the list, you can choose to deactivate the contact record in the system. You can always activate it back if you choose to work with them again. 1. Go to Contacts 2. View the contact by Clicking View beside it Page 45 of 99

46 3. Click on the deactivate / activate icon on the top right Contacts via Financio Connect With Financio Connect, you can connect to other people / businesses that are already on Financio effortlessly, sending transactions over and communicating with another party is also a breeze Adding Contact 1. Click on Contacts on the left menu 2. Click on + button on the bottom right 3. Select New Contact button above it 4. Click on either Business or Person tab on top, depending on the contact type you are looking for 5. Start searching for the business / people by providing keywords under Financio Connect label Note: For business, search by business name or registration number. For people, search by their name or full address. Page 46 of 99

47 6. Locate for the business / people by their name, logo / profile picture and registration number 7. Provide other details a. Toggle Customer and / or Supplier b. Default Currency c. Default Payment Term d. Default Payment Method e. Note: An internal note on the contact. 8. Click on Save 9. A contact request will be sent to another party; you will be notified when they have accepted the request Note on Adding Contact If the people / business you are trying to connect with rejected your request, the contact will be automatically switched to become a manual contact record. Page 47 of 99

48 Incoming Contact Request Instead of sending out contact requests, you might get an incoming contact request from your business peer who is already on Financio. Once the connection has been established, you can start doing business by sending transactions to each other on Financio. Click on the notification icon on top Locate the contact request notification and click on it To accept, click on Accept; To reject, click on Reject Employees Financio allows you to maintain a list of employees in Financio, the employee record you are adding to the system can be either a manual record or any existing Financio user. You are able to create Withdrawal transaction and issue Payment Voucher to any employee. Manual Record Add New Employee 1. Click on Employees on the left menu Page 48 of 99

49 2. Click on + button on the bottom right 3. Provide employee details a. First Name * b. Last Name * c. Display Name * d. Address e. Mobile No. 4. Provide other details a. Note: Internal note on the employee. 5. Click on Save Update Employee 1. Click on Employees on the left menu 2. Click on View button on any employee record Page 49 of 99

50 3. Update employee details a. First Name * b. Last Name * c. Display Name * d. Address e. Mobile No. 4. Update other details a. Note: Internal note on the employee 5. Click on Save Deactivate / Activate Employee 1. Go to Employees 2. View the employee by Clicking View beside it 3. Click on the deactivate / activate icon on the top right 4. Click on Save to confirm Page 50 of 99

51 Financio User You can add any existing Financio user as Employee in the system, the user doesn t have to be an existing user in your business, they can be anyone with a user account on Financio. Add New Employee 1. Click on Employees on the left menu 2. Click on + button on the bottom right 3. Start providing keywords under the Search label Note: You can search by the name or full address of the user. 4. Locate the right user on the list by clicking on the item 5. Provide other details a. Note: Internal note on the employee. 6. Click on Save 7. An employee request will be sent to the user; you will be notified once the user has accepted the request Page 51 of 99

52 Incoming Employee Request Beside sending out employee request, as a Financio user, you might be getting incoming employee request. 1. Click on the notification icon on top 2. Locate the employee request notification and click on it 3. To accept, click on Accept; To reject, click on Reject Products & Services By adding a product / service item in the system, you will be able to quickly populate the item name, description and unit price when you are selling or buying something. An inventory product further allows you to track the quantity on hand as you buy or sell the product. It utilises the FIFO (FirstIn FirstOut) costing method, which means the items you bought in earlier will be sold first. Adding Product / Service NonInventory Product / Service Click on Products & Services on the left menu Page 52 of 99

53 Click on the + button on the right bottom Select New Product / Service above it Provide the product details o Code / SKU o Name * Leave Inventory Tracking off Page 53 of 99

54 If you are selling the product / service o Turn on I sell this product / service o Provide selling info Description Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. Tax Code: The default tax code when selling this product / service Note: It can always be overridden at transaction level. Income Category *: The category for tracking the income made in selling this product / service If you are buying the product / service o Turn on I buy this product / service o Provide buying info Description Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. Tax Code: The default tax code when buying this product / service Note: It can always be overridden at transaction level. Expense Category *: The category for tracking the expenses spent on buying this product / service Click on Save Inventory Product Click on Products & Services on the left menu Page 54 of 99

55 Click on the + button on the right bottom Select New Product / Service above it Provide the product details o Code / SKU o Name * Turn on Inventory tracking o Select a current asset account to track the values of goods on hand Note: By default, the buildin Inventory Account will be selected. o Provide opening balance of the product (if any). Provide selling details o Description o Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. o Tax Code: The default tax code when selling this product Note: It can always be overridden at transaction level. o Income Category *: The category for tracking the income made in selling this product / service Page 55 of 99

56 Provide buying details. o Description o Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. o Tax Code: The default tax code when buying this product Note: It can always be overridden at transaction level. o Cost of Sales Account *: The account for tracking the cost on sold items Note: You can use the builtin Cost of Sales account. Click on Save Import Products / Services You may import multiple products / services to the system by providing an Excel file according to the template provided. Click on Products & Services on the left menu Click on + button on the bottom right Select Import button above it Page 56 of 99

57 Click on the template file link to download the template file (Away from Financio) o Open the template file and read the instructions on top o Prepare the list of products you wanted to import o Save the file Click on Select File and upload the file you have created previously Page 57 of 99

58 Click on Continue Review the list of products / services to import o o Uncheck Import checkbox if you wanted to skip an item Review and update the details SKU Name * Toggles Selling Buying Tracking (For Inventory) More details by clicking on More button Inventory tracking info Sale info. Purchase info. Click on Import Update Product / Service You can always update an existing product / service, whether it is inventory or noninventory, while you are already started using Financio. Click on Products & Services on the left Page 58 of 99

59 Click on View beside the product item you wanted to update Update the product details o Code / SKU o Name * Toggle Inventory tracking Note: Once turned on and saved, it cannot be turned off. o Select a current asset account to track the values of goods on hand Note: You can use the buildin Inventory Account for this. Toggle I sell this product / service and update selling details Note: This cannot be turned off for inventory product. o Description o Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. o Tax Code: The default tax code when selling this product Note: It can always be overridden at transaction level. Page 59 of 99

60 o Income Category *: The category for tracking the income made in selling this product / service Toggle I buy this product / service and update buying details Note: This cannot be turned off for inventory product. o Description o Unit Price * Note: No currency has been assigned to the price, the currency will be decided at the transaction level. o Tax Code: The default tax code when buying this product Note: It can always be overridden at transaction level. o For noninventory product Expense Category *: The category for tracking the expenses spent on buying this product / service o For inventory product Cost of Sales Account *: The account for tracking the cost on sold items Note: You can use the builtin Cost of Sales account. Click on Save Note on Update Product / Service 1. Inventory tracking cannot be turned off once it has been turned on. 2. Updating inventory account, income category, expense category, cost of sales account do not affect all previously created transactions with the product. Page 60 of 99

61 Deactivate / Activate Product A product can be deactivated when it is no longer available for purchasing or selling. It can always be reactivated back at any time. Click on Products & Services Click on View beside the product Click on the deactivate / activate button on the top right Click on OK to confirm Adding Inventory Adjustment Entry For inventory product, you can add an adjustment entry to the inventory for various reasons such as stock loss, opening balance and etc. Click on Products & Services Click on the dropdown arrow beside View button and select Transactions on the inventory product you wanted to adjust Click on the + button on the right bottom Page 61 of 99

62 Provide the adjustment details o Date *: Date for the adjustment to take place o Adjustment Account *: The account to record the difference in value Note: Inventory Adjustment account is selected by default. o Mode *: Select whether you want to Increase Stock or Decrease Stock o Quantity * Note: Supports up to 4 decimal points. o Unit Cost *: The cost for each unit (Increase Stock only) o Note Click on Save Transactions Transactions in Financio are being grouped into 3 types: Sales, Purchases, Miscellaneous (Others) and Taxes. Sales & Purchases There s 5 types of sale transactions you can add to the system. Type Description Quote (Quotation) The sale form allows a prospective buyer to see what the costs be like before actually buying it. Quotes are not posted to your Chart of Accounts because no actual monetary transaction took place. Invoice / Tax Invoice The actual invoice billed to the customer for buying products / services from you. Credit Note (CN) Adjustment made to invoice(s), reducing the amount payable by your customer. Payment (Official Receipt) The payment for invoice(s). Refund Refund for excessive credits in Credit Note or Payment. There s currently 3 types of purchase transactions you can add to the system. Type Description Page 62 of 99

63 Purchase Order (PO) Bill Payment A form issued by buyer to seller, indicating the products & services the buyer would like to buy. PO are not posted to your Chart of Accounts because no actual monetary transaction took place. Invoice received from your vendor / supplier when you are buying something from them. Payment for bill(s). Create Transaction Quote Click on Sales Click on + button on the bottom right Select Quote button above it Provide the details o Customer * o Attention: The person you wish to address to in the organisation o Select Address (or update manually below) o Date * o Expiry Date: Specify an expiry date on the quote o Quote No. *: Auto generated form no. that can be overridden o Reference Note: Eg. PO / SO number or etc. o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Toggle Amounts Exclusive / Inclusive of Tax o Items * Page 63 of 99

64 Select a predefined Product for repeated sale or Account / Category for once off transaction * Name * Description Quantity * Note: Supports up to 4 decimal points. Unit Price * Discount Note: Support value (eg. 50) or percentage (eg. 2%). Tax Code o Summary Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Invoice Click on Sales Click on + button on the bottom right Select Invoice button above it Provide the details o Customer * o Attention: The person you wish to address to in the organisation Page 64 of 99

65 o Select Address (or update manually below) o Payment Term * o Date * o Due Date * Note: Automatically populated based on the payment term selected. o Invoice No. *: Auto generated form number that can be overridden. o Reference Note: Eg. PO / SO / Quote number or etc. o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Toggle Amounts Exclusive / Inclusive of Tax. o Items * Select a predefined Product for repeated sale or Account / Category for once off transaction * Name * Description Quantity * Note: Supports up to 4 decimal points. Unit Price * Discount Note: Support value (eg. 50) or percentage (eg. 2%). Tax Code o Summary Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Credit Note Click on Sales Click on + button on the bottom right Page 65 of 99

66 Select Credit Note button above it Provide the details o Customer * o Attention: The person you wish to address to in the organisation o Select Address (or update manually below) o Date * o Credit Note No. *: Auto generated form number that can be overridden. o Reference Note: Eg. PO / SO / Quote number or etc. o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Toggle Amounts Exclusive / Inclusive of Tax o Items * Select a predefined Product for repeated sale or Account / Category for once off transaction * Name * Description Quantity * Note: Supports up to 4 decimal points. Unit Price * Discount Note: Support value (eg. 50) or percentage (eg. 2%). Tax Code o Invoices Select the invoices you wish the credit to (To reduce the value of the invoices) and the credit amount You can have excessive credits in the credit note, which can be refunded back to the customer o Summary Attach files Page 66 of 99

67 Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Payment Click on Sales Click on + button on the bottom right Select Payment button above it Provide the details o Customer * o Attention: The person you wish to address to in the organisation o Date * o Reference Note: Eg. PO / SO / Quote number or etc. o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Payment Lines Payment Method * Deposit To *: The account to deposit into Amount * o Invoices Select the invoices you wish to credit the payment to (To reduce the outstanding of the invoices) and the payment amount You can have excessive credits in the payment, which can be refunded back to the customer o Summary Attach files Page 67 of 99

68 Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Refund Click on Sales Click on + button on the bottom right Select Refund button above it Provide the details o Customer * o Attention: The person you wish to address to in the organisation o Date * o Reference Note: Eg. PO / SO / Quote number or etc. o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Refund Lines Payment Method * Pay From *: The account to refund from Amount * o Credit Notes Select the credit note you wish the refund the excessive credit and the refund amount o Payments Select the payment you wish the refund the excessive credit and the refund amount o Summary Page 68 of 99

69 Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Purchase Order Click on Purchases Click on + button on the bottom right Select Purchase Order button above it Provide the details o Supplier * o Attention: The person you wish to address to in the organisation o Select Address (or update manually below) o Date * o Delivery Date: Specify a date for delivery o Quote No. *: Auto generated form no. that can be overridden o Reference o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. Page 69 of 99

70 o Toggle Amounts Exclusive / Inclusive of Tax o Items * Select a predefined Product for repeated purchase or Account / Category for once off transaction * Name * Description Quantity * Note: Supports up to 4 decimal points. Unit Price * Discount Note: Support value (eg. 50) or percentage (eg. 2%). Tax Code o Summary Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Update Transaction Transactions can be updated as long as it is not voided. View the transaction Review and update the details of the transaction Click on Save Page 70 of 99

71 Note A notification will be sent to another party (the customer / supplier) if the transaction is shared via Financio Connect. An will be sent to another party (the customer / supplier) if the transaction is shared via E Transaction. Mark Transaction as Approved A draft transaction needed to be mark as Approved so that it will be posted to the Chart of Accounts as well as shared with the customer / supplier. View the transaction Click on the Mark as flag icon on the top right Select Approved Delete Transaction A transaction can only be deleted while it is still in draft / pending review. View the transaction Page 71 of 99

72 Click on the red Delete button on the top right Click on OK to confirm Void Transaction A transaction that has been approved / accepted can no longer be deleted and can only be voided. View the transaction Click on the red Void button on the top right. Click on OK to confirm Note A notification will be sent to another party (the customer / supplier) if the transaction is shared via Financio Connect. An will be sent to another party (the customer / supplier) if the transaction is shared via E Transaction. Print PDF Printing Transaction PDF You can always use Financio to generate a PDF version of the transaction and print it out. View the transaction Page 72 of 99

73 Click on the top right Print button A new window / tab will open with the PDF loaded Printing Delivery Note PDF Delivery note PDF is available with invoice created. View the transaction Click on the top right Print button Select Delivery Note from the drop down Page 73 of 99

74 A new window / tab will open with the PDF loaded View Customer Statement Customer statement allows you to have a summary of a customer s transaction and payments over a period in a single document. Click on Sales on the left menu Click on View Statement button on the bottom right Select the Customer Select the Start Date and the End Date Page 74 of 99

75 Review the Note to be added to the Customer Statement Click on View Duplicate / Copy Transaction You can duplicate a sale quote, invoice or credit note when you are having a similar transaction. From sale listing Locate the transaction you wanted to copy Click on the dropdown arrow beside View Page 75 of 99

76 Select Duplicate Review the transaction details and save From transaction page View the transaction Click on Duplicate button on the top right Review the transaction details and save Quote can also be copied to a new invoice. From sale listing Locate the quote you wanted to copy Click on the dropdown arrow beside View Page 76 of 99

77 Select Copy to Invoice Review the transaction details and save From transaction page View the transaction Click on Copy to Invoice button on the top right Review the transaction details and save Add Internal Note to Transaction You can add multiple internal notes to your transactions, internal notes are only shared internally among users of your business and not for 3 rd parties. View the transaction Scroll to the bottom Internal Notes section Page 77 of 99

78 Type in a short note Click Send Attach Files to Transaction You can attach multiple files to your transactions, you can always choose to share with the receiving party if the transaction is forwarded via ETransaction or Financio Connect. View the transaction Scroll to the Files section Click on the placeholder and select files or drop files on it Page 78 of 99

79 Wait for the uploading to complete If you wish to share the files with another party o Toggle on the share button on the top left of the file Click Save Files Note Make sure changes made to the transaction is saved before clicking Save Files. Leave Comment on Transaction If your transaction is shared with the receiving party via ETransaction or Financio Connect, you can leave a comment to them in real time. View the transaction Scroll to the Messages section Page 79 of 99

80 Write a message Click on Send Miscellaneous (Other Transactions) There s 4 types of transactions that falls under Miscellaneous, transactions not classified as sale or purchase can be tracked in here. When everything fails to track your transaction, there s always a Journal you can use to record your transaction. Type Deposit Withdrawal Transfer Journal Description Miscellaneous money coming in that usually doesn t have an invoice with it. Money going out that usually doesn t come with a bill, payroll expenses can be tracked using Withdrawal. Payment Voucher can be generated from Withdrawal transaction. Transfer of funds between two accounts within your business. The journal entry to track your transaction when no other transaction type can track your transaction effectively. New Transaction Deposit / Withdrawal Click on Transactions Click on + button on the bottom right Page 80 of 99

81 Select Deposit / Withdrawal button above it Provide the details o Payment From / To *: The payment from / to the contact or employee o Deposit To / From * o Payment Method * o Reference o Date * o Currency * o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Item Lines * Select Account / Category. * Description * Amount * Tax Code o Summary Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Transfer Click on Transactions on the left menu Click on + button on the bottom right Page 81 of 99

82 Select Transfer above it Provide the details o From Account *: Transfer money from o To Account *: Transfer money to o Amount *: In the designated currency o Date * o Reference o Currency (Foreign) * Note: If transfer between different currency, choose the foreign currency. o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Summary Attach files Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (where applicable) Note You can transfer between accounts of different currencies but one of it has to be in home currency. Page 82 of 99

83 Journal Click on Transactions on the left menu Click on + button on the bottom right Select Journal above it. Provide the detail o Date * o Reference o Currency * Page 83 of 99

84 o Exchange Rate * Note: Rate is retrieved from our partner on daily basis, required when foreign currency is selected. o Lines * Account * Description Debit / Credit (Either one, in selected currency) Tax Code o Summary Attach files. Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts and share with the receiving party via ETransaction or Financio Connect (Where applicable) Update Transaction View the transaction Review and update the details of the transaction Click on Save Page 84 of 99

85 Delete Transaction View the transaction Click on the red Delete button on the top right Click on OK to confirm Payment Voucher Payment voucher PDF is available for Withdrawal record. View the transaction Click on the top right Print button Page 85 of 99

86 A new window / tab will open with the PDF loaded Taxes (GST) There s 2 types of tax transactions: Filing record, it is automatically generated by the system whenever you created any transactions with tax of a certain period; Payment record, indicates the payment you made / received from your tax agency, the amount should be the same as filing s when you are making / receiving payment in full. Mark Filing as Filed You can mark a filing record as Filed once the filing period is over (ie. After the last day of the filing period). Once marked as Filed, you can proceed to download TAP file for Kastam submission and prepare for tax payment. Click on GST on the left menu View the filing record Click on the Mark as flag button on the top right Select Filed Page 86 of 99

87 Download TAP (Malaysian GST) You will be able to download the TAP to ease your submission process once the filing period is concluded (Marked as Filed). Click on Taxes on the left menu View the filing record Click on the Download TAP File button on the top right Add Payment You will add a payment record when you are paying tax collected to your tax agency or when you are receiving money for tax claimed. Click on the + (Add Tax Payment) button on the bottom right Provide the payment details o Payment Method * o Payment Account * o Date * o Reference o Amount *: Positive for tax payments, negative for tax claims o Tax Filings * Review the selected filing periods and amount Positive for tax payments, negative for tax claims o Memo Save o o Click Save as Draft for further revision Click Save & Approve to post the transaction to Chart of Accounts Page 87 of 99

88 For NonUsers This section is for non Financio users, they have very limited access to Financio whenever a transaction is sent to them via . This is what they can do: View the transaction Export transaction to PDF Write comments on transaction Attach files to transaction View Transaction To view the transaction, simply click on the View Online link you received via . Export to PDF View the transaction Click on the Print button on the top right Write Comment View the transaction Page 88 of 99

89 Scroll to Messages section Write a message and click Send Attach Files View the transaction Scroll to the Files section Click on the placeholder and select files or drop files on it Wait for the uploading to complete Page 89 of 99

90 Click Save Files Financio Connect When receiving a transaction from another party using Financio, you should review it, update the item product / category or account, attach files (internally or shared with the sender) or leave message to the sender, and finally, you can either void it or accept it. Accepting a transaction will trigger a notification to the sender, notifying that you have agreed to what has been send over. Update Transaction Review the transaction Update the item lines Page 90 of 99

91 o Item *: Select an appropriate product / account or category o Tax Code: Select an appropriate tax code for the line Click on Save Accept Transaction View the transaction Click on the Mark as button on the top right Select Accepted Users Financio is a multiple user multiple business system, which means one user can have access to multiple businesses, while one business can have multiple users granted different level of access to the business data. The user who created the business will be the owner of the business account, who is also granted admin access to the business account. The owner cannot be switched away from Admin. There s 3 type of user available in the system. Page 91 of 99

92 Type User Superuser Admin Description User with custom defined permissions, user cannot have access to Control Panel. Superuser has access to all modules & home widgets, including access to Control Panel, but not able to manage users in the business. Admin has full access to the system, including all modules, home widgets, Control Panel and ability to manage users. For normal user, you will have to specify their permissions to each module explicitly, and the permission comes in 4 levels. Level None View Only View + Update / Delete View + Update + Approve Description No access to the module. User is able to view all data available in the module, but not modifying it. User can view and update (including delete) all data in the module. User can view, update, delete data in the module as well as approving transaction. Invite User You can invite a user and give them access to your business account, whether they are already on Financio or not. To invite existing Financio, you will have to search for the user by their name or full address. To invite a new user to Financio as well as granting access to the business account, you will need to provide their address and name. Existing User on Financio Click on Control Panel on the left menu Select Users Page 92 of 99

93 Click on the + button on the bottom right to invite people Start typing keywords (name, full address) in Search People field Select the matching user Update the Type Review and update the permission settings (User only) Click on Invite Page 93 of 99

94 Wait for the user to accept Invite New User Click on Control Panel on the left menu Select Users Click on the + button on the bottom right to invite people Provide the details o Address * o First Name * o Last Name * Update the Type Page 94 of 99

95 Review and update the permission settings (User only) Click on Invite Wait for the user to receive , accept by clicking on the link in the and create their user account Update User You can update a user s type and the permission granted to the user. However, you are not allowed to change the type if the user is the owner of the business account. Click on Control Panel Select Users Locate the user you would like to edit the permission settings Click on View Page 95 of 99

96 Update the Type Review and update the permission settings (User only) Click on Save Delete User You can always remove a user from your business as long as it is not the owner of the business. Removed user will lose access to the business immediately. Click on Control Panel on the left menu Select Users Locate the user you would like to remove Click on the arrow beside View Select Delete Click on OK to confirm Note Deleting user here doesn t remove the user account from Financio, only user access to the business is removed, the user still has the ability to login, access or create other businesses. Page 96 of 99

97 Managing Subscriptions You can manage the subscription for your business in Subscription Centre, such as reviewing the plan, expiry date, subscribe to premium and view the transactions related to your subscription. Premium subscription will be switched to forever free plan on expiry date if the renewal mode is off (meaning no active payment card info is captured). You can always subscribe by providing a valid payment information, payment will be processed immediately if you are not in premium mode. To Subscribe Click on Control Panel Select Subscription Centre Click on the Subscribe button on the top right Select Premium Page 97 of 99

98 Choose a billing cycle: Monthly or Annually Note: Annually gives you 2 months subscription for free. Provide the payment information o Card Number * o Expiration Date * o CVV * Review the amount and the first payment date Click Subscribe Page 98 of 99

99 Make sure the Renewal is now On You will receive an upon any payment processed (You only receive right after if payment is processed immediately) Cancel Subscription Click on Control Panel Select Subscription Centre Click on the Cancel button on the top right Review the final expiry date of your premium subscription and confirm by clicking Cancel Page 99 of 99