MACOMB COUNTY DEPARTMENT OF ROADS TRAFFIC OPERATIONS CENTER To provide and maintain a reliable real-time traffic operations system, in coordination with county stakeholders, that enables a safe, efficient, and informative travel experience. PERFORMANCE MEASURES FEBRUARY 2014 69% 0 100 RELIABILITY: DEVICE AVAILABILITY Percentage of intersections along major county corridors which have active communications to the Traffic Operations Center. 0 19 40 0 28 40 SAFETY: ROADWAY UPGRADES EFFICIENCY: F/C REVIEWS Number of projects in Macomb County in which new hardware was installed, geometric configurations were implemented, and timings were optimized along a corridor. Number of times the Traffic Operations Center staff reviewed an intersection based on a service request. Reviews occurred in the field (F) or at a console (C) through the network. INFORMATIVE: SUCCESS STORIES A citizen s email to the Macomb County Department of Roads was received by the Traffic Operations Center this past month. The citizen had expressed concern with the operation of the traffic light at 11 Mile Road (I-696 Service Drive) and Dequindre Road, primarily the fact that the timing was not correct and was causing motorists to become impatient. The concern was addressed by MCDR shortly after the service request was verified. The citizen emailed back and expressed gratitude for correcting the issue in such a prompt manner. INFORMATIVE: SERVICE REQUESTS There were 106 Service Requests this month. This is an increase in the amount of service requests from the previous month by 32. Service Requests are requests from the public or other agencies regarding troubleshooting a potential issue with intersection operations. Adam L Merchant, PE, PTOE Traffic Engineer Macomb County Department of Roads 117 S Groesbeck Hwy Mount Clemens, MI 48043 586-463-8671 AMerchant@RCMCWeb.org
Field/Console Reviews Completed TRAFFIC OPERATIONS Date Intersection Identification Investigative Result Review Type 02/03/14 1001: Garfield at Dove Upload Database Field 02/03/14 600: Garfield at Klein Upload Database Field 02/03/14 495: Garfield at Millar Upload Database Field 02/03/14 239: Garfield at Moravian Upload Database Field 02/03/14 141: Garfield at 14 Mile Upload Database Field 02/04/14 659: Harper at Quinn Upload Database Field 02/04/14 121: Little Mack at 11 Mile Intersection Operations Field 02/04/14 320: 12 Mile at Utica Intersection Operations Field 02/04/14 072: M-97 (Groesbeck) at Cass Detection Changes Field 02/04/14 135: Little Mack at 15 Mile Upload Database Field 02/06/14 307: Schoenherr at 12 Mile Construction Timing Console 02/10/14 258: 9 Mile at Logue Operations Review Field 02/10/14 441: EB I-696 SD at Crossover W of M-53 (Van Dyke) Intersection Operations/Set Clocks Field 02/10/14 125: EB I-696 SD at M-53 (Van Dyke) Intersection Operations/Set Clocks Field 02/10/14 013: WB I-696 SD at M-53 (Van Dyke) Intersection Operations/Set Clocks Field 02/10/14 440: WB I-696 SD at Crossover E of M-53 (Van Dyke) Intersection Operations/Set Clocks Field 02/13/14 441: EB I-696 SD at Crossover W of M-53 (Van Dyke) Operations Review Field 02/13/14 125: EB I-696 SD at M-53 (Van Dyke) Operations Review Field 02/13/14 013: WB I-696 SD at M-53 (Van Dyke) Operations Review Field 02/13/14 440: WB I-696 SD at Crossover E of M-53 (Van Dyke) Operations Review Field 02/13/14 420: Chicago at GM Gate Flash Schedule Change Field 02/13/14 425: 13 Mile at Lorraine Pedestrian Operation Check Field 02/18/14 964: Jefferson at 21 Mile Pictures of Existing Cabinet Field 02/18/14 258: 9 Mile at Logue Timing Changes Field 02/18/14 067: Harper at California Pedestrian Timing Changes Field 02/18/14 062: 10 Mile at Brittany Detection Review Field 02/26/14 350: Mound at 23 Mile Operations Review Field 02/26/14 660: Ryan at 23 Mile Detection Review Field Service Requests By Intersection Executed Roadway Upgrades Tracks the field/console reviews completed by the Traffic Operations Engineers as well as date, result, and review type. Field/console reviews are assigned after a public/stakeholder concern warrants an investigation. Reviews are either conducted in the field or at an Operator console through a network connection. Motorists and public agencies contact the Traffic Operations Center to provide feedback on intersection functionality. This month, the intersection accruing the most feedback was 27 Mile at Van Dyke. All callers stated a similar issue: the light stops 27 Mile Road traffic for at least 5 to 7 minutes. Date Intersection Identification Organization Upgrade 02/03/14-02/04/14 235: Hoover at Toepfer MCDR Detection Activation 02/04/14 & 02/10/14 232: Hoover at Stephens MCDR Detection Activation 02/10/14 297: Hoover at Engleman MCDR Detection Activation - 150: Hoover at Frazho MCDR Detection Activation 02/12/14 & 02/20/14 414: Hoover at Carousel Shopping MCDR Detection Activation 02/20/14 336: Hoover at Martin MCDR Detection Activation 02/13/14 537: Hoover at St. John Hospital MCDR Detection Activation - 236: Hoover at 12 Mile MCDR Detection Activation 02/13/14 & 02/14/14 379: Hoover at Common MCDR Detection Activation - 231: Hoover at Robinwood MCDR Detection Activation - 234: Hoover at 13 Mile MCDR Detection Activation - 24: Hoover at Masonic MCDR Detection Activation 02/06/14 307: 12 Mile at Schoenherr MCDR Construction Staging 02/24/14-02/28/14 Schoenherr MCDR Detection Activation 02/24/14-02/28/14 Hoover MCDR Detection Activation 02/26/14 275: Mound at 17 Mile MCDR New ITS Cabinet, Radar Detection - 377: Mound at 18 Mile MCDR New ITS Cabinet, Radar Detection 02/28/14 284: Schoenherr at 9 Mile MCDR Detection Activation 02/24/14 to 02/28/14 Schoenherr KH Toepfer to 26 Mile Tracks the roadway upgrades executed in Macomb County, including those done by other transportation agencies, also lists a description of the upgrade performed. Page 2 of 6
Camera Availability ITS MAINTENANCE ITS Equipment Repair Statuses Trouble Ticket Status The percentage of cameras which are Online, in Offline, and Standby relating to the Traffic Operations Center accessibility. An Online camera means that TOC personnel are able to view and control the camera from the control room. Online cameras are limited to 36 due to current bandwidth capacities. Offline cameras do not have capabilities to be displayed in the TOC yet. Standby cameras are functional Cameras which are currently not viewable by TOC personnel. A current construction project is underway to bring Standby cameras online. Equipment Type Awaiting Sent Out Received MCDR Return This Month This Month In-House Fix Integrated Radio 37 0 0 3 Dual Radio 12 0 0 0 Camera 3 0 0 0 Encoder 1 0 0 0 Access Point 1 0 0 0 Statuses of equipment types which have been shipped back to the manufacturer for repair. Also, number of in house fixes by the MCDR electrical department. Statuses of trouble tickets issued by Intelligent Transportation System (ITS) Maintenance staff. Page 3 of 6
MCDR Web Site Hits * INFORMATION TECHNOLOGY Web site hits accrued at the http://www.rcmcweb.org/ web page. * Note that this day followed a large snow storm. Major County Corridor Communications Availability Percentage of intersections along the noted major (focus) corridors which have active communications to the Traffic Operations Center (referred to as Online ). Also included are percentages of intersections which fail, these are intersections which are not communicating properly to the TOC (referred to as Offline ). An intersection in Standby does not have the capability to connect to the TOC as of yet. Corridors represented here are focus corridors. Other corridors which have active communications to the TOC include Schoenherr Road, 9 Mile Road, Ryan Road, Garfield Road, and Hayes Road, which may be depicted in future reports. Intersection Communication Report Card Online Offline Standby Device Availability 76 34 35 69.1% Overall, the four major (focus) corridors numbers for communications to the Traffic Operations Center. Page 4 of 6
Frequent Crash Locations TRAVELER EXPERIENCE Jurisdiction Intersection Identification Crashes Sterling Hts Delco at M-59 (Hall) 13 Fraser M-97 (Groesbeck) at Utica 11 Clinton Twp Cass at M-97 (Groesbeck) 10 Sterling Hts 18 Mile at M-53 (Van Dyke) 9 Macomb Twp Garfield at M-59 (Hall) 8 Sterling Hts 14 Mile at Schoenherr 8 Warren 12 Mile at Schoenherr 8 Sterling Hts Metro Parkway at Ryan 8 St Clair Shores 11 Mile at Little Mack 8 Center Line 10 Mile at M-53 (Van Dyke) 8 Customer Service Communications Source of service requests taken by Traffic Operations Center staff during the target report month. Web based source is www.seeclickfix.com. Utilizing crash data from Michigan State Police, the top ten intersections by number of crashes. Note: the crash data is from January 2013 due to delayed availability of data. Status of all service requests compiled by Traffic Operations Center staff through the end of the month. Major Construction and Maintenance Summary Project Parameters Start Date Approximate Completion Date Location(s) Construction 7/12/2013 Construction 11/11/2013 Construction 10/28/2013 Spring 2014 (currently open to traffic) Spring 2014 (currently open to traffic) Spring 2014 (currently open to traffic) 24 Mile from North Avenue to Fairchild 33 Mile over Cemetery Creek and Highbank Creek Russ Road over Highbank Creek/Wheeler Drain between 34 Mile and School Section Road Out of the many projects that occur on Macomb County roads, these projects potentially have the most impact to motorists. Page 5 of 6
CAMERA COVERAGE Current Camera Locations Cameras currently deployed and under Macomb County Department of Roads jurisdiction. See the chart Camera Availaibility on page 3 of this report for definitions of Online, Offline, and Standby cameras. Page 6 of 6