Results-Framework Document (RFD) for the year of ERNET India R F D RESULTS -FRAMEWORK DOCUMENT. for. ERNET India

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R F D RESULTS FRAMEWORK DOCUMENT for ERNET India (An autonomous society of Department of Electronics and Information Technology, Govt. of India) (20142015) Pg 1 of 18

SECTION 1: Vision, Mission, Objectives and Functions Vision To advance Indian Research and Education by operating and developing world class Networks, Applications and Services. Mission Provide Network Infrastructure Services and Connectivity addressing the requirement of India s Research and Education sector facilitating them to become increasingly efficient and effective in their chosen field. Undertaking cutting edge Research and Development in Networking and its Applications and also development of Human Resources in Networking. Objectives To provide consultancy and implementation of ICT Projects for target Users. Operations of National Academic and Research Network: Providing a world class reliable, robust and stateoftheart Network Services to Academic and Research institutions of the country. Research and Development in the area of Data Communications and its applications. Human Resource Development in the area of Networking. Pg 2 of 18

Functions To provide consultancy to educational and research institutions in setting up & operations of einfrastructures. Executing ICT projects for target Users including campuswide high speed local area networking. Providing stateoftheart Network Services to Academic and Research institutions, Govt. organizations, NGOs, private sector R&D organizations, and various other noncommercial organizations, covering institutions in various sectors, viz., health, agriculture, higher education, schools, science & technology. Research and Development in the area of data communications and its applications including setting up of test beds, generation of articles and papers. Capacity building and providing training to the persons in the area of ICT. All matters relating to personnel under the control of this office. Pg 3 of 18

SECTION 2: Inter se Priorities among Key Objectives, Success indicators and Targets (1 st April 2014 31 st March 2015)ion Column 1 Colu mn 2 Column 3 Column 4 Colu mn 5 Column 6 Objectives Weight Actions Success Indicator Unit Weight Target/Criteria Value Excelle Very Good Fair Poor nt Good 100% 90% 80% 70% 60% Objective1 25 Action 1 Number of consultancy works Number 40 14 10 6 4 2 and ICT projects implemented. To provide Providing consultancy and consultancy and implementing ICT projects for target user implementation of institutions Local Area Network (LAN) Number 40 1,200 1,000 800 400 200 ICT Projects for target Users. Number of user nodes established and maintained of the user institutions Revenue generated from the Rs. Crore 20 50 37 30 20 10 consultancy works, ICT and LAN projects implemented. Pg 4 of 18

Column 1 Colu mn 2 Column 3 Column 4 Colu mn 5 Column 6 Objectives Weight Actions Success Indicator Unit Weight Target/Criteria Value Excelle Very Good Fair Poor nt Good 100% 90% 80% 70% 60% Objective2 Operations of National Academic and Research Network 25 Action 1 Establishment, operations and maintenance of communication infrastructure Terrestrial infrastructure Communication Internet bandwidth provided to various end user institutions throughout the country Satellite based VSAT network infrastructure Mbps 20 800 700 500 300 100 MHz 20 90 72 54 18 9 Satellite transponder capacity used to provide the VSAT links to various end user institutions throughout the country Revenue generated from the communication infrastructure Rs. Crore 10 16 14 12 10 8 Action 2 Value Added Services Domain Name Registration and Web hosting Domain Name Registration services provided to the number of user institutions Web hosting services provided to the number of user institutions Number 15 13500 11500 9500 7500 5500 Number 15 50 45 40 35 30 Revenue generated from the Web hosting and Domain Name Registration services Rs. Lakhs 10 170 125 105 75 50 Pg 5 of 18

Column 1 Colu mn 2 Column 3 Column 4 Colu mn 5 Column 6 Objectives Weight Actions Success Indicator Unit Weight Target/Criteria Value Excelle Very Good Fair Poor nt Good 100% 90% 80% 70% 60% Objective3 Research and Development in the area of Data Communications and its applications 20 Action 1 Initiation of new R&D, Test beds and Pilot Projects in networking like IoT, Resource centre for IPv6, Cloud computing, Eduroam, etc. Number of active projects initiated in networking Revenue generated from the active projects initiated in networking Number 70 8 7 6 4 2 Rs. Crore 30 8 7 6 4 2 Objective4 Human Resource Development in the area of Networking 17 Action 1 Conducting skill development programmes in networking Number of persons trained in networking Number of persons attended the skill development road shows, seminars, etc on networking Number 40 600 400 200 100 50 Number 40 400 300 200 150 50 Revenue generated through skill development programmes in networking Rs. Lakhs 20 35 25 15 10 5 TOTAL WEIGHT = 87 Pg 6 of 18

Mandatory Success Indicators for 2014 15 Target/Criteria Value Objectives Actions Success Indicator Unit Weight Excellent Very Good Good Fair Poor 100% 90% 80% 70% 60% 1 Efficient Functioning of Timely submission of Ontime submission Date 2 May 15, May 16, May May 20, May 21, the RFD System Draft RFD for 2014 2014 2014 19, 2014 2014 2015 for Approval 2014 Timely submission of Ontime submission Date 1 May 1 May 2 May 5 May 6 May 7 Results for 20132014 2014 2014 2014 2014 2014 2 Enhanced Transparency / Improved Service delivery of Ministry/Department Rating from Independent Audit of implementation of Citizens / Clients Charter (CCC) Degree of implementation of commitments in CCC % 2 100 95 90 85 80 Independent Audit of Degree of success in % 1 100 95 90 85 80 implementation of implementing GRM Grievance Redress Management (GRM) system Pg 7 of 18

Target/Criteria Value Objectives Actions Success Indicator Unit Weight Excellent Very Good Good Fair Poor 100% 90% 80% 70% 60% 3 Administrative Reforms Update organizational strategy to align with revised priorities Date Date 2 Nov.1 2014 Nov.2 2014 Nov.3 2014 Nov.4 2014 Nov.5 2014 Implementation of agreed milestones of approved Mitigating Strategies for Reduction of potential risk of corruption (MSC). Implementation of agreed milestones for ISO 9001 Implementation of milestones of approved Innovation Action Plans (IAPs). % of Implementation % 1 100 90 80 70 60 % of implementation % 2 100 95 90 85 80 % of implementation % 2 100 90 80 70 60 TOTAL WEIGHT 13% Pg 8 of 18

SECTION 3: Trend Values for Success Indicators Objective Actions Success Indicator Unit Actual Value Actual Value Projected Projected Projected for for Value for Value for Value for 12/13 13/14 14/15 15/16 16/17 Objective1 Action 1 Number of consultancy works and Number 12 6* 10 14 16 To provide Providing consultancy and ICT projects implemented. consultancy and implementing ICT projects implementation of for target user institutions ICT Projects for Local Area Network (LAN) Number 814 814 1,000 1,200 1,400 target Users. Number of user nodes established and maintained of the user institutions Revenue generated from the Rs. Crore 28.92 13.32* 37 50 55 consultancy works, ICT and LAN projects implemented. Pg 9 of 18

Objective Actions Success Indicator Unit Actual Value Actual Value Projected Projected Projected for for Value for Value for Value for 12/13 13/14 14/15 15/16 16/17 Objective2 Action 1 Terrestrial Communication Mbps 636.3 525.6** 700 800 800 infrastructure Operations of Establishment, operations National Academic and maintenance of Internet bandwidth provided to and Research communication various end user institutions Network infrastructure throughout the country Satellite based VSAT network MHz 90 54** 72 90 108 infrastructure Satellite transponder capacity used to provide VSAT links to end user institutions throughout the country Revenue generated from the communication infrastructure Rs. Crore 13.60 12.61** 14 16 20 Action 2 Domain Name Registration services Number 7626 9647 11500 14000 17000 provided to the number of user Value Added Services institutions Domain Name Registration and Web hosting Web hosting services provided to the Number 35 40 45 50 55 number of user institutions Revenue generated from the Web Rs. 76 105 125 170 210 hosting and Domain Name Lakhs Registration services Pg 10 of 18

Objective Actions Success Indicator Unit Actual Value Actual Value Projected Projected Projected for for Value for Value for Value for 12/13 13/14 14/15 15/16 16/17 Objective3 Action 1 Number of active projects initiated Number 7 6*** 7 8 9 in networking Research and Initiation of new R&D, Test Development in the beds and Pilot Projects in area of Data networking like IoT, Revenue generated from the active Rs. Crores 2.20 6.65 7 8 9 Communications Resource centre for IPv6, projects initiated in networking and its applications Cloud computing, Eduroam, etc. Objective4 Action 1 Number of persons trained in Number 243 185# 400 600 800 Human Resource Conducting skill networking Development in the development programmes area of Networking in networking Number of persons attended the skill Number 0 150 300 400 500 development road shows, seminars, etc on networking Revenue generated through skill Rs. Lakhs 7 12 25 30 40 development programmes in networking * Decrease is due to decrease in number of consultancy and ICT projects as well as noncontinuation of few projects. ** Decrease is due to migration of some users to NKN as well as some VSAT users opting for cheaper terrestrial links. *** Number has decreased due to completion of existing R&D projects. # Decrease in number of person trained is due to delay in tendering process. Note: The Financial figures of the 13/14 are provisional and unaudited. Pg 11 of 18

SECTION 4: Description and Definition of Success Indicators and Proposed Measurement Methodology Sl. No. Success indicators Description Definition Measurement To provide consultancy and implementing ICT Projects for target Users General Comment s 1. Number of consultancy works and ICT projects implemented. Projects like: Vocational Centres for Skill Creation for children with disabilities in the area of IT. Elinkage to the Farmers LAN / WiFi LAN ICT infrastructure creation at schools Projects done either through sponsorship from Govt. Departments or through MOU with user agencies or through competitive bidding. Number of projects active during the financial year will be considered. 2. Local Area Network (LAN) Number of user nodes established and maintained for the user institutions Number of nodes which are established in the LAN for providing connectivity to the end users. These are of two types: (i) cable based nodes (ii) wifi based nodes (access points). The nodes are defined as the access points which are used to connect PCs and other user devices for accessing the network. It is measured as the number of nodes established in the institute 3. Revenue generated from the consultancy works, ICT and LAN projects implemented. Amount of revenue generated from the consultancy works, ICT and LAN projects implemented as defined above. Amount of revenue generated from the consultancy works, ICT and LAN projects implemented. Measured in crores of rupees during the financial year as given in the audited accounts National Academic and Research Network 4. Terrestrial Communication infrastructure Internet bandwidth provided to various end user institutions throughout the country Total Internet bandwidth provided to various end users i.e. leased line users, Radio links users, etc. Total of the internet bandwidth allocated to the users provided with terrestrial links through various PoPs. Sum of the internet bandwidth allocated to the users in Mbps Pg 12 of 18

Sl. No. Success indicators Description Definition Measurement 5. Satellite based VSAT network infrastructure Satellite transponder capacity used to provide VSAT links to end user institutions throughout the country Transponder space segment leased from Department of Space and is used to provide the VSAT connectivity to the users. Total Transponder space segment used to provide the VSAT links to the users. Total space segment in MHz leased from Department of Space. General Comment s 6. Revenue generated from the communication infrastructure Amount of revenue generated from the communication infrastructure provided to various end user institutions. Amount of Revenue generated from the total number of end user institutions provided with the connectivity during the year Measured in crores of rupees during the financial year as given in the audited accounts 7. Domain Name Registration services provided to the number of user institutions Each User Institution to whom Domain name registration services are provided. Total number of user institutions to whom the Domain name registration services are being provided. Total number of user institutions to whom these services are being provided. 8. Web hosting services provided to the number of user institutions Each User Institution to whom web hosting services are provided. Total number of user institutions to whom the web hosting services are being provided. Total number of user institutions to whom these services are being provided. 9. Revenue generated from the Web hosting and Domain Name Registration services Amount of revenue generated from the total number of end user institutions covered by providing services viz. web hosting, domain name registration Amount of revenue generated from the total number of end user institutions during the year. Measured in lakhs of rupees during the financial year as given in the audited accounts Pg 13 of 18

Sl. No. Success indicators Description Definition Measurement Research and Development in the area of Data Communications and its applications 10. Number of active projects initiated in networking Research and Development projects in the area of Data Communications, Networking and its applications will be considered like Internet of Things (IoT), Resource centre for IPv6, VSES (cloud computing) for schools, etc. Number of Research and Development projects active during the financial year Total number of projects active/implemented during the financial year General Comment s 11. Revenue generated from the active projects initiated in networking Amount of revenue generated from the active R&D projects in networking. Amount of revenue generated from the training of persons. Measured in lakhs of rupees during the financial year as given in the audited accounts Human Resource Development in the area of Networking 12. Number of persons trained in networking The persons enrolled and successfully completing the skill development training programme in networking like basic networking, advance networking, Internet of Things (IoT), IPv6, etc Number of persons trained in a year during the financial year directly or under any of the project will be considered. Total Number of persons trained 13. Number of persons attended the skill development road shows, seminars, etc on networking The person enrolled for skill development seminar, road show, etc. in networking like eduroam, Internet of Things (IoT), IPv6, Cloud computing, etc Number of persons who attended such programmes in a year Total no. of persons who attended any of the skill development seminars, road shows, etc. 14. Revenue generated through skill development programmes in networking Amount of revenue generated from the training of persons directly or under any of the projects. Amount of revenue generated from the training of persons. Measured in lakhs of rupees during the financial year as given in the audited accounts Pg 14 of 18

SECTION 5: Specific Performance Requirements from other Departments that are critical for delivering agreed results Location State Organisation Organisation Relevant Success What is your Justification for Please What happens Type Type Name Indicators requirement from this requirement quantify your if your this organisation requirement requirement is from this not met organisation City / Conce UT / State Concerned UT / Number of ICT Centres are housed Implementation Remotes rned projects of the project UT/ implemented like: 100% will not be State feasible in the Governments and their departments/ attached institutions. State Governments and their departments/ attached institutions. ICT infrastructure creation at schools Timely handover of funds and basic infrastructure to establish the centres by the concerned departments. in the premises of institutes, hence basic infrastructure like space and power supply is required from them to establish the ICT infrastructure. Funds are required to procure the items. absence of basic infrastructure and fund transfer. Pg 15 of 18

Location State Organisation Organisation Relevant Success What is your Justification for Please What happens Type Type Name Indicators requirement from this requirement quantify your if your this organisation requirement requirement is from this not met organisation City, Delhi Central Department of Satellite DOT Royalty and To provide Existing New Delhi Government Telecommunica transponder license fees are very connectivity at institutions tions (DOT) capacity used to high for captive affordable rates to 100% located in the Department provide VSAT VSAT networks. It education & remote areas links to end user may be waived off research will be forced institutions for remote locations institutions/schools to discontinue throughout the which do not have located in the the VSAT links country any kind of remote areas and will be connectivity. where other types deprived of of connectivity is connectivity. not available. Pg 16 of 18

SECTION 6: Outcome / Impact of activities of DeitY S.No. Outcome / Impact Jointly responsible for influencing this outcome/impact with the following organisation (s) / departments /ministry (ies) Success Indicator Unit 12/13 (Actual) 13/14 (Actual) 14/15 Target 15/16 Projected 16/17 Projected 1. Promotion of IT/ITES services by providing consultancy service to State & Central Govt. departments / organizations. DeitY, Dept of Finance & respective Central & State Govt. Ministry. Number of consultancy works and ICT projects implemented Number 12 6* 10 14 16 2. Growth in Internet connectivity to educational Institutes/universities in the field of R&D/ Medical Health care/ Agriculture and Various Govt establishments leading to improved productivity/ efficiency. 3. Growth of services like domain name registration, web hosting Ministry of HRD, DeitY, Ministry of Agriculture, Ministry of Health & family welfare DeitY, Ministry of HRD, Ministry of Agriculture, other central and state education and research Government departments Internet bandwidth provided to various end user institutions spread throughout the country during the financial year. Number of Domain Name Registration services provided to the number of user institutions Mbps 636.3 525.6** 700 800 800 Number 7626 9647 11500 14000 17000 Pg 17 of 18

S.No. Outcome / Impact Jointly responsible for influencing this outcome/impact with the following organisation (s) / departments /ministry (ies) Success Indicator Unit 12/13 (Actual) 13/14 (Actual) 14/15 Target 15/16 Projected 16/17 Projected 4. Growth of Research and Development in the area of Data Communications and its applications DeitY, International Collaboration Number of active projects initiated in networking Number 7 6*** 7 8 9 5. Human Resource Development in the area of Networking DeitY, MHRD, Ministry of Agriculture, other central and State Govt. Departments Number of persons trained in networking in a year Number 243 185# 400 600 800 * Decrease is due to decrease in number of consultancy and ICT projects as well as noncontinuation of few projects. ** Decrease is due to migration of some users to NKN as well as some VSAT users opting for cheaper terrestrial links. *** Number has decreased due to completion of existing R&D projects. # Decrease in number of person trained is due to delay in tendering process. Pg 18 of 18