Monitise. RSA Adaptive Authentication On-Premise Implementation Guide. Partner Information. Monitise Mobile Banking Solution

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RSA Adaptive Authentication On-Premise Implementation Guide Partner Information Last Modified: June 12, 2013 Product Information Partner Name Web Site www.monitise.com Product Name Version & Platform 5.0 Product Description s Bank Anywhere product provides complete account management services, including account balances, statements, transfers and alerts. Bank Anywhere supports major mobile operating systems, ensuring availability on the widest range of device models, including tablets. - 1 -

Solution Summary The platform s key banking services include balance enquiry, personal financial management, account transfer and business banking. The platform also offers strong security options that protect access to sensitive financial data with RSA Adaptive Authentication On-Premise (AAOP) risk-based authentication. AAOP works behind the scenes to authenticate end-users based on individual user and device profiles. It relies on the RSA Risk Engine to estimate the level of risk associated with each login attempt. Customer policy determines whether to admit, deny or challenge the user based on the engine s risk score and a host of additional parameters. All Bank Anywhere clients support login authentication, but only the iphone and Android mobile applications support user-enrollment. Before enrolling with AAOP, end-users must create a mobile banking account. They can do so with either the iphone or Android mobile applications or by contacting their bank. RSA Adapted Authentication On-Premise Supported Features 5.0 RSA Adaptive Authentication User Enrollment Yes 1 RSA Adaptive Authentication Login Monitoring Yes RSA Adaptive Authentication Login Authentication Yes RSA Adaptive Authentication Transaction Monitoring No RSA Adaptive Authentication Transaction Authentication No RSA Adaptive Authentication Web Channel Data Collection Yes RSA Adaptive Authentication Mobile Channel Data Collection No Challenge Question Authentication Yes Out-of-Band Phone Authentication No Out-of-Band Email Authentication No Out-of-Band SMS Authentication No The AAOP integration consists of two key components: Bank Anywhere Client Bank Anywhere clients provide a mobile interface to a banking customer s website. offers a mobile browser client and a variety of mobile application clients. Professional Services configures these clients to collect device profile information and pass it to a Server. AAOP Connector An AAOP connector sits on a server and enables bidirectional communication between Bank Anywhere clients and an AAOP server. Connectors are implemented and by Professional Services. 1 User enrollment is only supported on the Bank Anywhere iphone and Android mobile applications. Users must pre-enroll with Adaptive Authentication before they can use a mobile browser client. - 2 -

Each Bank Anywhere client includes JavaScript code that collects data from an end-user s device and passes it to a connector deployed on a server. The connector forwards this data to the customer s AAOP server for analysis. The server uses the data to identify potential fraud and recommends further action based on the customer s policies. The connector then instructs the client to take the appropriate action. Partner Product Configuration Professional Services is responsible for: delivering AAOP connectors and Bank Anywhere clients customizing Bank Anywhere clients to meet the customer s branding requirements deploying a connector on the server configuring the connector to communicate with the AAOP server and the mobile clients. customizing Bank Anywhere clients to meet the customer s branding requirements customizing the connector according to the customer s requirements making the iphone and Android mobile applications availible to end users Note: The customizations mentioned above require collaboration between the implementation team and the customer s security experts (typically the IT Security team and/or RSA). Software Requirements Server 5.0. RSA AAOP 6.0.2.1 SP3. - 3 -

Android Client Application Screenshots 2 Standard Logon Prompt (Create an Account link) 3 2 The iphone client and Android client have very similar GUIs. Screenshots of the iphone client have been omitted. 3 The Create Account link allows an existing bank user to create a mobile profile for the account and to enroll with AAOP. - 4 -

Identity Verification Form Mobile Account Credentials Enrollment Form - 5 -

Challenge Question Enrollment Form - 6 -

Access Denied Message Lockout Message - 7 -

Challenge Question Prompt Main Menu Page - 8 -

Account Summary Page - 9 -

Change Security Questions Form - 10 -

Mobile Browser Enrollment and Login Screenshots Standard Logon Prompt Access Denied Page - 11 -

Lockout Page Challenge Question Prompt - 12 -

Challenge Authentication Failure Page Main Menu Page - 13 -

Preferences Page Account Summary Page - 14 -

Change Password Page - 15 -

Certification Checklist for RSA Adaptive Authentication Login Date Tested: June 18, 2013 Certification Environment Product Name Version Operating System AAOP 6.0.2.1 SP3 P2 CENTOS 6 Server 5.0 NA Mobile Browser Safari ios 6.0.1 Android Bank Anywhere Application 5.0 Android 4.0.4 iphone Bank Anywhere Application 5.0 ios 6.0.1 User Status Unknown Bank Users Un-enrolled Users Unverified Users Deleted Users Locked Users Unlocked Users Verified Users Analysis Response Actions Allow Review Challenge Deny Login Authentication Mobile Browser Android ios Authentication Methods Challenge Questions Out-of-Band Phone NA NA NA Out-of-Band Email NA NA NA Out-of-Band SMS NA NA NA User Enrollment and Profile Maintenance User Enrollment Enroll User with AAOP Profile Maintenance Change Challenge Questions Change Phone Number(s) Change Email Address Mobile Browser Android ios NA NA NA NA JGS/PAR = Pass = Fail N/A = Not Applicable to Integration - 16 -

Checklist for RSA Adaptive Authentication Device Data Collection Web Channel Data Collection Device Data Device Fingerprint HTTP Accept HTTP Accept Character Set HTTP Accept Encoding HTTP Accept language HTTP Referrer IP Address Device Token Cookie Device Token FSO User Identification Data Username User Login Name Org Name Mobile Browser Android ios NA Device Data Mobile Channel Data Collection Android SIM ID NA SIM ID NA Hardware ID NA Hardware ID NA Other ID NA Other ID NA Phone Data Phone Data Phone Number NA Phone Number NA Country Code NA Country Code NA Area Code NA Area Code NA JGS/PAR = Pass = Fail N/A = Not Applicable to Integration ios - 17 -