Getting Started Guide This document provides step-by-step instructions for installing Max Secure Anti-Virus and its prerequisite software.
Contents 2 Contents Introduction... 3 System Requirements... 4 Installing Max Secure Enterprise Server... 5 Deploying Max Secure Clients/Nodes... 8 Pre-requisites / Pre-installation operations for Client/Node installation:... 10 Technical Support... 12 Max Secure Anti Virus Enterprise Edition Client - User Guide
Introduction 3 Introduction Max Secure Anti Virus Enterprise Edition provides powerful centralized virus scan management solution across networks. Remote Administrator makes maintaining this security software product a significantly lower cost proposition. From a single Remote Administrator Console, your IT administrator can quickly scan endpoints, adjust Client configurations, respond to security events, update signature databases, generate reports, install and manage Anti-Virus solutions across Clients and servers running Windows. It protects PCs on network from security threats without slowing down computers due to fast scan times and low resource such as CPU and memory usage. Built with next-generation technology, Max Secure Anti-Virus Enterprise Edition gives you powerful anti-virus, anti-root-kit and anti-spyware software in-one that protects you against today s highly complex malware threats. Remote Administrator has a small footprint and is highly scalable in an N-tier management framework. Remote Administrator makes it easy to enforce security policies from a single console, whether you have a small business or an organization with branch offices across multiple time zones. Migrating to Max Secure Anti-Virus Enterprise Edition will make your business safer and save your IT organization time and money. Remote Administrator's intuitive filtering and reporting functionalities simplify identification, monitoring and reporting problems so your IT team can quickly eliminate them. Max Secure Anti Virus Enterprise Edition Client - User Guide
System Requirements 4 System Requirements Max Secure Anti-Virus Clients: Max Secure Anti-Virus Enterprise Client is supported on Windows XP SP3, Windows Vista SP1, Windows 7, Windows Server 2003,Windows Server 2008,Windows 8,Windows 8.1 and Windows 10 (32-bit or 64-bit for all operating systems), only 512 MB RAM is required. Max Secure Anti-Virus Server: Remote Administrator Server installed on a Microsoft Windows Server 2003, administering 500 Clients only requires: 1 GHz Processor, 1 GB RAM, 2 GB free disk space and 100 Mbps Network Adapter. For smaller networks Windows XP, Vista or Windows 7 can also be used. Max Secure Anti-Virus Server (Web) Google Chrome Browser is required
Installing Max Secure Enterprise Server 5 Installing Max Secure Enterprise Server Max Secure Enterprise console provides Client deployment and management capabilities. Console also allows the monitoring and management of multiple workstations from a central location. Console displays the current status of protected workstations and allows commands to be applied to one or more of those workstations. Max Secure Anti-Virus Enterprise consists of the MaxAVEnterprise.exe & MaxAVEEClientInstaller.exe 1. Double click on MaxAVEnterprise.exe. Following Setup window will open. Click on Next button on this window.
Installing Max Secure Enterprise Server 6 2. Select the option I accept the agreement and then click on Next button. 3. Enterprise console installs very quickly in few seconds.
Installing Max Secure Enterprise Server 7 Key Features: Comprehensive scanning and eradication. Data backup. Content audit. Centralized installation and live update management. Includes 24/7 support by phone, chat or email. Automatic threat definition updates and free upgrades on Server as well as Clients. Comprehensive database to detect and eradicate more than 6813600 threat traces Detects and removes viruses, adware and spyware. Blocks web-based malware attacks Controls USB port. Multiple ways of deploying Quick Clients on remote computers. This version can scan all machines in your network, which are connected using NetBIOS. IP and Domain based networks can be configured for remote Client installation with ease. Remote installation, scan, reports, Un-installation of Clients. Remote Configuration of Client settings. Remote scanning of specified Clients. Remote Update from Server Console to instantly update Client(s) across the network automatically. Schedule scan to scan all Clients at specified time. Additionally you can also repeat the schedule scan at your desirable time.
Deploying Max Secure Clients/Nodes 8 Deploying Max Secure Clients/Nodes Discovering unmanaged workstations in Network 1. Click on Add Clients button on the Overview tab of Server Console. 2. If you have several Domain servers, then click on Refresh list of Domain Servers, you will see list of Domain servers in the tree view on the left pane. You can select any Domain server in which you want to install Clients by clicking on it. 3. To Refresh the list of selected PCs in certain Domain server, select that domain and click Refresh Selected Domain Server 4. If there are no Domain servers (Active Directory or Novell Directory) on your network, you can also manage PCs which can be connected through IP address range, by clicking IP Based Selection button. 5. Once an unmanaged workstation has been discovered, the Client installer can be remotely deployed onto the workstation directly from Server Console. If Windows Firewall is enabled on the target workstation, the File and Printer Sharing must be enabled. 6. Once PCs are discovered, admin can install Clients from Manage Clients tab, he should have admin$ access or have password for the Client PCs.
Deploying Max Secure Clients/Nodes 9
Pre-requisites / Pre-installation operations for Client/Node installation: 10 Pre-requisites / Pre-installation operations for Client/Node installation: Case A: Domain based network (where file sharing service is installed on the Client PC 1. Admin can remotely install the Client from the server 2. For remote connection: Login name used on the server should have admin rights of the Client PC. Windows default share i.e. \\MachineName\Admin$ should be accessible from the server. If password is required, admin needs to enter user name/ password for that Client Case B: Domain based network (where file sharing service is not installed on the Clients machine : Bat file / msi installer /iis which will push this installer on Client by domain server, in policy not available yet. Case C: IP based network (where file sharing service is installed on the Client s machine Provide IP address range in the Add Clients tab, PCs will be added if found in this range. Admin can select the PCs and click chose these for installation. Case D: When file sharing service is not installed on the Client s machine The Client setup should be installed on each Client manually. IIS will give access to Client PCs to access this link to download Client installer. Pre-requisite / Verify before installing Client: 1) Windows Firewall should be OFF. 2) File Sharing should be ON (Check it from Network & sharing Center). 3) Control Panel Administrative Tools Local Security Policy Security Options Network access: Sharing and security model for local accounts. Should be set to: Classic: Local users authenticate as themselves. 4) Control Panel Administrative Tools Local Security Policy Local Policy User Rights Assignment Deny access to this computer from this network change or remove the Should not be or Remove to: Everyone property from the list
11 5) Go To : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System If the LocalAccountTokenFilterPolicy value does not exist in the Right Pane, follow these steps: Click on the Edit menu, point to New, and then click DWORD Value {Take DWORD value according to OS (32bit or 64bit)}. Type LocalAccountTokenFilterPolicy, and then press ENTER. Double Click or Right-click LocalAccountTokenFilterPolicy, and then click Modify. In the Value data box, type 1, and then click OK. After Above Verifications and Settings Click on Install Client button, it will ask you user name and password. Please enter administrator s username and password of client PC. After installing you have to register client PC from server PC. Now update client PC from Server PC By clicking Update Client button. To get registration information. (Note: it is Mandatory to Restart the Client PC after above settings in order for changes to take effect properly.)
Technical Support 12 Technical Support Every effort has been made to design this software for ease of use and to be problem free. If you encounter any issues, you can get help from many different resources such as Email, Chat and Phone. Phone: Website: E-mail: Live Chat: 1-800-103-9119 (available in India only) www.maxsecureantivirus.com info@maxpcsecure.com