In general, classroom plans follow three general classroom designs (Fig C). The designs dictate how the layout of each classroom will be constructed and designed. Recommendations: The District s use of smart design rooms is constantly changing. The District has reached the recommended goal from the Chancellor s Office of 15 smart classrooms per every 10,000 FTES. The District now needs to continue smart design in existing rooms and new construction. As technology moves forward, the three goals listed below will help ensure student-learning success with smart design. Expand the number of smart design rooms. Expansion at the college with buildings such as the library expansion will allow the District to implement the smart design into those new structures. The smart design priority should be concentrated on new classrooms for cost effectiveness then into the existing buildings. The District should re-evaluate incorporating the use of Interactive whiteboards. These boards combine the simplicity of a whiteboard with the power of a computer. The interactive whiteboard lets you deliver dynamic lessons, write notes in digital ink, and save your work to a computer to be posted online later for student use. The whiteboard space is increased with the interactive whiteboard since there is no pull down screen blocking access. Demo classrooms should be identified. Classrooms should be identified so faculty could test and understand their needs for effective student learning with classroom design. The three types of rooms will showcase varying technology that can be used by faculty to better match instructors teaching styles to the classroom. Standard- Whiteboard, Internet jacks, Outlets, and Desks/Jacks Tech Enabled- Standard plus Projector, Computer/Tablet, Speakers, DVD player, Pixie, and Document Camera Tech Demo-Tech Enabled plus Smart Board and any new technology NETWORK INFRASTRUCTURE Background: A telecommunication infrastructure is a combination of physical connections, hardware, and software that provide for the transmission and reception of voice, data, and video information and services. Planning for expansion of the telecommunication network is critical if the District continues to grow in both technology and facilities. A strong telecommunications infrastructure is essential to ensure that students, staff, and faculty have access to the best technology available for teaching, learning, and overall productivity. Current Environment: The District s telecommunications network is separated into voice, data, and video. Each currently operates as an autonomous unit with the capability for future integration. The Valencia Campus data network consists of two Main Distribution Frames (MDF), providing the backbone for a Gigabit Ethernet network. Internet access is provided via a Gigabit (Gigaman) connection accessed from the Corporation for Education Network Initiatives in California (CENIC) with a full bandwidth DS-3 connection used as a secondary connection. The network encompasses all of the primary and ancillary buildings on campus and totals over ninety pieces of network equipment (See Appendix C1). Connection between the buildings is established via single mode air blown fiber (see Valencia Campus Map, Appendix A3) and a combination of category 5 and category 6 cabling is used within the buildings to provide connectivity to end-user locations. 11
Data lines and internet access are provided to all student labs, faculty, and staff work locations, and to approximately 99 percent of the traditional classrooms on campus. A firewall, Intrusion prevention system and spam filter are in place to protect the systems from outside intrusion, and virtual LANs are used within the campus to segment the student access machines from those used by employees. A Virtual Private Network (VPN) solution allows employees access to District electronic resources from offcampus. The Valencia Campus voice system infrastructure consists of a 2400 IPX doublestacked switch located in SECO Hall and a 2400 IPX half-stack switch located in the Dr. Dianne G. Van Hook University Center. These two systems connect via a simulated T1 circuit that enables users to access the Repartee voicemail system. The voicemail system is incorporated into each full-time end user s work location. The voicemail system has several advanced features including fax-on-demand, selective greetings and phone trees. The campus receives phone service via three Primary Rate Interface (PRI) lines used for both inbound and outbound trunks. 2000 DID (Direct Inward Dialing) lines are in place to allow direct calling of extensions from offcampus bypassing both the main number and switchboard. Localand long-distance service is provided through AT&T. The Valencia Campus also employs a NEC UCB Automated Call Distribution system that distributes incoming calls to a specific group of terminals (agents) based on pre-defined rules. The platform integrates with campus PC s and facilitates the handling of high call volume, reduces caller hold time, and distributes call volume evenly among employees. This system is currently deployed and utilized in Admissions and Records, Counseling, Early Childhood Education, Switchboard and the Student Business Office. The Canyon Country Campus opened during the 2007 calendar year. The data network consists of one Main Distribution Frame providing the backbone for a Gigabit Ethernet Network. Internet access is provided via a Gigabit (Gigaman) connection accessed from CENIC. The network encompasses more than 20 pieces of network equipment (see Appendix C2). Connection between the modular buildings is established via single mode ABF Air Blown Fiber (see Canyon Country Campus Map, Appendix A4) and category 6 cabling is used within the modular to provide connectivity to end-user locations. Dual point-topoint T1 lines are used for data connectivity between the Canyon Country Campus and the Valencia Campus. The Canyon Country Campus voice system infrastructure consists of a 2400 IPX single-stacked switch located in the communications bunker, which connects via point-to-point T1 back to the 2400 IPX double-stack switch in SECO basement at the Valencia campus. The point-to-point T1 allows Canyon Country users full use of the voicemail system at the Valencia Campus. The Center for Applied Competitive Technologies is currently connected to the Valencia campus by a point-to-point T1. This allows the students and employees located there to access District Resources as if they were on the campus. In 12
addition, the T1 line also supports voice connections to the district s PBX and voicemail systems, eliminating the need for separate phone systems at the location. The network consists of three pieces of network equipment (see Appendix C3) and category 5e cabling is used within the building to provide connectivity to end-user locations. To ensure reliability of the data network, battery backups were installed in key locations including network closets and the main server room to reduce downtime in the event of a power outage. The campus network backbone and all related network equipment necessary to maintain online registration functions are attached to battery backups that will provide one to two hours of uninterrupted run time. Should a power outage last longer than two hours, a system is in place to properly shut down the equipment to prevent damage. A video network is available for teleconferencing by request throughout the Valencia and Canyon Country campuses. The District s Gigabit communications line provides videoconference service to any room on campus with a data jack. Flash Alert, an interactive mass messaging solution, is the district s notification tool used to help inform students and staff of campus wide emergencies. Flash Alert will broadcast to a wide variety of end points including wireless devices, home, office, and cellular telephones as well as email. Multiple methods of notification can be assigned to each individual and notifications can be campus specific, Canyon Country Campus or Valencia Campus. The main phone system is connected to the campus generator, and the voicemail system is connected to a battery backup unit. This generator should keep the phone system running indefinitely and the backup will maintain the voicemail system for up to four hours, depending on the system load. Backups of the telephone system settings are done weekly by backing up the settings to the campus network, and then transferring the backups to tape. One Telecommunications Coordinator supports the District s voice network and the cabling infrastructure for data. The Coordinator works out of the Facilities Department in close coordination with the members of the Computer Support Services staff. The Technician manages the PBX system through a PC interface and emulator. Cell phone reception at the Canyon Country campus is limited due to the geographical location of the campus in relation to the cell towers maintained by the various service providers. As a result, there are very few locations on the campus where the signal is strong enough to send and/or receive phone calls and messaging services. At the Valencia campus, while cell phone service is satisfactory in the open areas, reception in most of the permanent buildings is sporadic. The District relies on cell phones and text messaging as an important communication tool to inform students of important information about the campus. Recommendations: The future of the District s telecommunications network should be to continue support of the College s mission by providing opportunities for teaching and learning with access to the voice, video, and data network (including Internet access and the latest technologies), not only at the main College of the Canyons site, but at any and all offsite locations owned or leased by the District. The District s data network should be expanded to accommodate new technologies including speeds of ten gigabit and faster. The District should look into upgrading the wireless 802.11 a/b/g equipment to 802.11 a/b/g/n equipment to help increase speed and range. The District should purchase the software and hardware necessary to integrate the District s email system with the voicemail system. This integration would allow for email messages to be converted to voicemail and voicemail messages to textbased email. The voice network on the College of the Canyons campus is sufficient to accommodate growth on campus and 13
Appendix C 60
Valencia Campus Network Equipment ADMIN ALLB ALLH BONH 2011 2015-2016 BYKH ECE HSLH Wireless Controller 61
LIBR M&O MENH PAC PCOH PE EAST PE WEST SCOH 62
SSC STAD STCN TWSH 2008 2013-2014 Router Firewall Firewall Analyzer Adtran Router Adtran Router 2008 2013-2014 2008 2013-2014 UCEN VILLAGE WARE 63
X6 X8 X9 X10 64
Canyon Country Campus Network Equipment CANYON COUNTRY CAMPUS NETWORK CYCLE QUAD EQUIPMENT EQUIPMENT 1 2 3 4 5 6 7 65
CANYON COUNTRY CAMPUS NETWORK CYCLE QUAD EQUIPMENT EQUIPMENT COMM BUNKER Router Firewall Adtran Router Wireless Controller 66
ADI Network Equipment CENTER FOR APPLIED COMPETITIVE TECHNOLOGIES NETWORK CYCLE EQUIPMENT EQUIPMENT Adtran Router 2008 2013-2014 10/100Mbs 2006 2011-2012 10/100Mbs 2007 2011-2012 67