AVP/CIO IT Candidate Campus Visit Friday, April 17, 2015 Mr. Kenneth Ihrer 8:30 9:00AM Breakfast with Various Members of the Search Comm./Chair @ A306A 9:00 9:45AM Meeting with Provost and Deans @ A310 9:45 10:45AM Meeting with Cabinet & Enrollment Management @ A310 10:45 11:45AM Meeting with Faculty @ A310 11:45AM 12:30PM Meeting with Students A310 12:30 1:30PM Meeting with IT Department Staff @ A310 1:30 2:00PM Meeting with President @ A300 2:00 3:00PM Campus Tour
THE CITY COLLEGE OF NEW YORK AVP/CIO of IT Response Form Mr. Kenneth Ihrer Thank you for providing your appraisal of this candidate. Please comment on each of the following broad areas of qualification, and indicate your overall responses. Please use examples, and additional pages if necessary. Leadership, including ability to articulate and implement a vision for the full range of academic disciplines including those for which he/she has had limited experience, and build the quality of services and programs: COMMENTS: Management skill, including the ability to oversee a very complex operation, to plan and manage resources effectively, and to work in close partnership with other areas of the College. COMMENTS: Student Oriented, including commitment to both graduate and undergraduate student success: Personal qualities, including integrity, energy, and strong communication skills. COMMENTS: Overall appraisal of this candidate: VERY STRONG CANDIDATE: GOOD CANDIDATE: INADEQUATE, COULDN T DO THE JOB: Additional comments: Your name (optional): Please check your primary status: Faculty member Student Administrator/Staff member Other: Thank you. Please promptly return your comments directly to Jacob Morel at jmorel@ccny.cuny.edu
KENNETH IHRER SUMMARY Passionate and innovative IT executive with broad financial and business acumen with a successful record of leadership, consistently offering creative, viable technology solutions Known as an advocate of utilizing technology in the higher education classroom to achieve higher learning outcomes, creatively reconcile individual learning and teaching styles, and promote expression through alternative media Record of building and leading teams of exceptionally high morale which use innovation to make significant contributions Reputation for integrity and ethics, developing organizational vision, leading IT professionals in a variety of business-changing endeavors, with ability to bridge progress-halting management differences to bring together people for the common good Regarded for setting vision and driving innovation no matter the industry, ensuring successful network and enterprise implementations and striving to move beyond the originally anticipated level of accomplishment Leader who critically analyzes business requirements, identifies deficiencies and opportunities, and develops innovative cost-effective solutions that position IT to enhance organization s competitive advantage SELECT ACCOMPLISHMENTS Assessed and analyzed John Jay College s academic technology and made recommendations to improve technology usage as a part of pedagogy Researched and recommended classroom technologies that are integrated and intuitive to use Developed and managed over $2 million dollars of New York City capital funding Enlisted to reorganize and revitalize City College of New York s IT department to meet the challenges and vision of the new administration. Made crucial changes to the organizational structure to support the vision and goals of the college president. Put in motion the changes and tools needed to transform the department into a service-based organization Modernized City College s library by building a 300-seat student Technology Center with rooms for collaboration (10), teams (16), training and 150 individual workspaces Collaborated with researchers in the design and build of a 128-node High Performance Computing cluster Established a cloud-based help desk combining customer relationship management and ITIL-based service software to provide top-level customer service to students, faculty and staff, done with limited resources Led Temple University s infrastructure deployment of a transformational $35 million ERP system implementation encompassing HR, Finance and Student Systems, completed on time and on budget Worked with multiple colleges and universities to develop or enhance academic computing and to help transform teaching and learning outcomes in the classroom Worked with Temple University s librarians to digitize selected content for greater access and preservation Ken Ihrer page 1
Developed a private cost-effective cloud computing platform providing Infrastructure as a Service (IaaS), using virtualization to effectively utilize server capacity which eliminated need for 140+ university-wide servers, reduced power consumption, server and software costs and streamlined support for University s 18 school and college administrative departments Enabled the retiring of 80% of servers deployed organization-wide, reducing from 500 to 100, lowering cost and work hours, with projected five-year savings of $2.1M As Project Leader designed and built a 12,000 square foot environment-friendly (green) lights-out operation, a joint data center (computing infrastructure) for both the University and its standalone health system, projected to save $15 million over the next 10 years. Worked with and managed builders, architects, construction people Prevented serious proliferation of waste, strengthened security and reduced cost with creation of a consolidated storage plan and acquisition of a Storage Area Network solution Leading Temple University Hospital s Information Security program, assessed all current contracts and saved over $300K per year in obsolete maintenance agreements Oversaw implementation of applications and systems to support five system hospitals Led and managed Temple University s Information Security program and selected the security controls to protect the University s information resources Initiated a program with controls to reduce the number of copyright violations from the RIAA and MPAA, which decreased 90% per semester Created and led Cyber Investigation Unit at CVS/Caremark to catch company fraud and handle law enforcement inquiries, and ensured corporate compliance with 45 CFR Parts 160, 162, and 164 HIPAA Security Standards & SOX Chosen to develop and lead Sprint s successful National Information Security practice to provide consulting in information security, disaster recovery, and HIPAA regulation, managing several projects across North America Created and managed the Dallas Independent School District s Network Operation Center to oversee 230 locations and support network & technology issues for the district Wrote in-depth training materials in support of SWIFT, World Bank, BBL (Bank of Brussels), French, Australian and New Zealand governments CAREER HISTORY Chief Technology Officer John Jay College, New York, NY 2013 - present Principal Consultant/Owner KLI Consulting Services, Harleysville, PA 2010 2013 Interim Chief Information Officer Research Foundation City University of New York (CUNY) at CCNY, New York, NY 2011 2012 Ken Ihrer page 2
Assoc. Vice President of Technology and Chief Information Security Officer Temple University, Philadelphia, PA 2007 2010 Director of Technology and Chief Security Officer Temple University Hospital, Philadelphia, PA 2006 2007 Chief Information Security Officer Temple University, Philadelphia, PA 2005 2007 Sr. Information Security Manager Caremark, Irving, TX 2001 2005 National Practice Manager Sprint, Addison, TX 1999 2001 Principal Analyst/NOC Manager Dallas Independent School District, Dallas, TX 1994 1999 EDUCATION MBA, Finance concentration, Temple University, Philadelphia, PA BS, Management and Ethics, Dallas Christian College, Dallas, TX. CERTIFICATIONS CISSP Red Hat Certified Engineer Oracle Certified Professional Cisco Certified Network Associate Sun Certified System Administrator Ken Ihrer page 3
Ken Ihrer page 4