CoWatch Quick Start Guide Place CoWatch on charging cradle to charge. Align CoWatch protrusion side with the notch on the cradle and make sure watch stays tight on the cradle with no movement. This will allow perfect alignment between the pins on the cradle and the metal pads on the watch. You may be able to skip this step if the battery power is more than 50%. Power on CoWatch by pushing the button on the right of watch case for at least 3 seconds. Select language after the system boots up. Download the CoWatch Companion application in the Google Play Store if you are using an Android smartphone or Apple App Store if you are using iphone. Note that the CoWatch Companion is only available for Android 5.0+ and ios 9.0+. You can find the app links below. Follow instructions in the CoWatch Companion application to pair the CoWatch with your companion phone. Once setup is complete on the companion phone, connect the CoWatch directly to your WiFi network. Your watch will automatically take you to the WiFi settings screen. Choose your network from the list or click Add network to add your network by name. Enter your WiFi credentials via the keyboard which will open up on the companion phone. You can also use the keyboard on the watch to input the password by swiping from right edge to left to bring the on-watch keyboard. If you are unable to access a WiFi hotspot at the time of setup, the CoWatch can be tethered to your phone via Bluetooth tethering. To set up Bluetooth tethering, follow the tethering instructions on your watch and companion phone after unsuccessfully checking for an update. Note that using Bluetooth tethering may use your mobile data plan. Download and install a mandatory system update (including apps and watch faces) over WiFi or via Bluetooth tethering with your companion phone. To install system update on the watch, please go to system menu (swipe from bottom to top on the display) -> settings (icon in the middle) -> System Update -> Click Yes if there is a new version of the software. Once the mandatory system update is downloaded, reboot the CoWatch to install the update. Congratulations! CoWatch is ready for use! Introduction of Watch Faces The CoWatch (powered by Cronologics) focuses on the watch face as the primary source of interaction. All of your services are embedded into and on top of the watch face. (note: the Alexa icon is the trademark of Amazon).
Swipe left and right to change modes and show new containers (apps). Containers are apps and services that embedded directly into the watch face. Tap on any Container to open its full screen view. To exit the full screen view, swipe left to right to return to the watch face: Swipe left and right to change modes and show new container: Swipe up from the bottom edge to reveal settings.
Swipe down from the top edge to display the current notifications from your watch or your Companion phone: Press the physical button once to toggle the CoWatch between active and passive mode. To awake from passive mode, you can double tap on the screen. Long press on the physical button for ~2 second to enable Alexa.
Double tap on the physical button to open system settings. For more information, please watch the demo videos found under Support. You can also contact us at support@imcotech.co. Set Up Bluetooth Tethering If your watch is not connected to Wi-Fi, you can still connect to the internet by enabling Bluetooth tethering between your watch and your phone. The watch will automatically notify you if Wi-Fi is not available. Click Tether
This will take open up a step-by-step tutorial on your phone. Please note that the Bluetooth Tethering feature is in a beta stage and may not work with every smartphone model. It requires the support from phone, carrier and your data plan. We would love to hear your feedback about it. Speed Dial:
Call your favorite people directly from your watch and keep your phone in your pocket. If you d like to add the speed dial Container to your watch face for quick access, you can add it in place of any current Container by long-pressing the Container you want to replace and selecting the speed dial Container (phone icon) from the list. 1. Tap the speed dial Container on the watch face. It will display No speed dial contacts. 2. Add speed dial contacts on your phone. For ios You need to manually choose contacts by going to the settings screen on your CoWatch Companion application. Open the CoWatch Companion Settings-> Choose Speed Dial-> Click the + icon above to add a contact.
For Android Your watch will automatically synchronize with your starred or favorite contacts so that you will be able to place a call to any one of them by tapping their contact photo. This may take a few minutes the first time. You can Star your contacts in your phone s standard Contacts List app. (Note: Some phones require you to Add to Favorites instead of Starring ) Open the CoWatch Companion settings-> Choose Speed Dial-> Browse Contacts and add favorite contacts.
3. Tap the speed dial Container again, then place a call directly by tapping the contact photo on the watch. As long as you are connected to your phone, you will be able to perform the call from your watch, acting as a handset. You may also take the call on your phone or on another hands-free device by changing the Audio Source on your phone.
Note: If your CoWatch displays Unknown Error, please make sure your CoWatch is connected to your phone, and your CoWatch is connected to Internet via Wi-Fi or Bluetooth Tethering. Set Up IFTTT Our IFTTT integration, which is currently in preview mode, allows you to personally configure watch Containers to select to perform a virtually endless number of custom actions: Turn your lights on or off at the tap of a finger, post a message on almost every social network, or ask your phone to ring with a quick finger swipe to help you realize that, as always, it is between the sofa cushions. You can define up set up as many as five IFTTT button Containers in by adding them according to the steps detailed under How do I customize Containers. To learn more about IFTTT and how to create Recipes, visit www.ifttt.com For fresh ideas on what you can do with the Cronologics Channel on IFTTT, check out www.ifttt.com/cronologics Please follow the instructions detailed below to set up your IFTTT Containers: Locate/add an IFTTT Container in your watchface. Tap on the IFTTT Container. You will be asked to pick which corresponding Trigger (essentially a button press event) to associate with that Container. On your phone, create a Cronologics username and password Go to www.ifttt.com and sign in. Activate the Cronologics IFTTT Channel (IFTTT.com/Cronologics) by authorizing IFTTT to receive events from your CoWatch using your Cronologics username and password. Create your Recipes. Some of our favorites are available at www.ifttt.com/cronologics If you have any questions about IFTTT, please visit www.ifttt.com/support.
Tips & Tricks Double tap the screen to wake up the display from Always-on low power display mode to normal watch face mode with apps. One short press on hard button to switch between Always-on low power display mode and normal watch face mode with apps. Double short press on hard button to bring up system setting menu. Long press ~2 seconds on hard button to access and talk to Alexa. Long press up to 8 seconds on hard button to reboot CoWatch. Touch and hold on CoWatch logo on the watch face to go into watch face selection screen, swipe left or right to view different watch face, click any one you like to enable that watch face. Touch and hold on container on the watch face to go into apps selection screen, swipe left or right to view different apps, click any one you like to enable that app on the container.
How to set up Alexa if you are in United States: 1. Download the latest OTA update on the CoWatch and the latest Android or ios CoWatch companion. 2. Ensure CoWatch is connected to your phone 3. Ensure the watch is connected to the internet via Wi-Fi or Bluetooth Tethering 4. Tap the Alexa Container, or long-press the physical button for a second. The log in screen will be displayed. 5. Click the Log In button, and unlock your phone. 1. A browser screen will open on your phone (iphone on the left, and Android phone on the right below) inviting you to enter your Amazon username and password. If a browser screen is not opening on your phone, please make sure your watch is connected to the phone.
1. After you type in your Amazon username and password and submit, you will move to a screen granting CoWatch access to your Alexa account (iphone on the left, and Android phone on the right below).
2. Alexa is now connecting to Amazon s servers. Depending on your connection, this may take as long as 10 seconds. 3. Once you see the Listening message, speak your command and wait for Alexa s response, following the Processing message.
4. If you want to jump in and ask another question, just tap inside the Alexa icon and start again. 5. If you want Alexa to stop talking, you can swipe out of the Container. If Alexa hangs on the Listening screen, swipe out of the Container and go back in. How to set up Alexa if you are in other countries Other than following the same general setup process as outlined above, you may need to temporarily change the region setting on your smartphone. To change the region setting on your iphone: Settings-> General->language & Region->Region - > United States. Please also make sure the language setting is English(U.S.). After that, please try to use Alexa container to set up Alexa. And you will find Settings->APP Settings->Alexa Settings in your companion app. You can change language setting back to your original setting after Alexa is up running. If you want to set Alexa s location for weather, time, etc., please know that all of the Alexa locations settings are set in your Amazon Alexa account. You can change them by following these directions: https://www.amazon.com/gp/help/customer/display.html?nodeid=201601980
MY COWATCH CANNOT TURN ON: Place CoWatch on the charging cradle to charge and to make sure there is enough battery to power up. Hold on the hard button on the right for at least 3 seconds to power up. COWATCH DOES NOT WAKE UP WHEN THE SCREEN IS TOUCHED To wake up the screen while the device is in the passive state, double tap on the watch face or press the physical button once. SCREEN FREEZE, NO RESPONSE BY TOUCH OR SWIPE The screen goes sleep automatically if the CoWatch goes unused. Push the physical button on the right side of the CoWatch to activate the display or double tap the display to wake. I CANNOT FIND THE COWATCH COMPANION PHONE APPLICATION Search for CoWatch in the Google Play Store or Apple App Store or use the links available at: http://co.crono.watch or http://imcowatch.com/support/quick-start-guide/. Note that only Android devices 5.0+ and ios devices 9.0+ can access the CoWatch Companion. Devices with a lower operating system version cannot see the CoWatch Companion in the store. MY COWATCH CANNOT BE SEEN IN THE COWATCH COMPANION APPLICATION DURING BLUETOOTH PAIRING Restart CoWatch by holding the power button for 10 seconds, and also toggle Bluetooth on the companion phone. The device will become visible after reboot. I CANNOT CONNECT TO WIFI Move close to your WiFi access point and repeat the WiFi setup process. Select the WiFi SSID on the CoWatch and then enter the password in the CoWatch Companion application. Ensure that the CoWatch and companion phone are connected via Bluetooth. Note: CoWatch does not support 5Ghz Wifi, only 2.4Ghz. I CANNOT PAIR THE COWATCH TO THE COWATCH COMPANION APP ON MY PHONE The CoWatch is only compatible with ios devices version 9.0+ and Android devices 5.0+. If you do not have a device that meets these requirements, contact support at support@imcotech.co. Your CoWatch will not be able to pair without a companion running on a supported operating system. To help successfully Bluetooth pair the CoWatch to your phone, try the following steps, in order, checking each time if pairing can be successful: 1. Ensure that Bluetooth is enabled on the companion phone. If the CoWatch is visible to the
Companion but when selected it says failed to connect, press try again to see if the issue was intermittent. 2. Close the companion application using the Android recent button or the ios App switcher and reenter the Companion application to restart the setup flow. 3. Turn Bluetooth off and then back on the companion phone. 4. Tap the QR code on the Bluetooth pairing screen on the CoWatch to reset Bluetooth. 5. Long press on the physical button to open settings, tap on Bluetooth and then turn Bluetooth off and then back on. 6. Reboot the watch and the companion phone. 7. Send an email to support@imcotech.co with details of your phone and OS version and we will help as quickly as possible. Note that if the pairing request is rejected (pressing red X on the CoWatch during pairing) the phone s Bluetooth must be toggled on/off. I NEED TO REPAIR MY COWATCH AND MY COMPANION APP ON MY PHONE 1. Factory reset the CoWatch by swiping up on the watchface to enter quick settings, selecting the gear in the center, and scrolling down to Factory reset or double tapping the physical button and scrolling down to Factory reset. 2. Unpair the phone from the watch: a) If the CoWatch and this phone previously paired, unpair CoWatch from the companion app in Bluetooth Connection menu under the CoWatch Companion settings b) Remove CoWatch in companion phone Bluetooth settings: For ios: select i icon next to CoWatch Bluetooth device CR-xxxx, then select Forget This Device. For Andrioid: Go to Bluetooth settings and ensure a device named CR-xxxx is not paired. 3. After factory reset is complete, begin the setup process on the watch and the companion phone. AFTER PAIRING MY WATCH STILL SHOWS CONTINUE SETUP ON YOUR PHONE In the event that the phone or CoWatch did not properly receive the pairing event, the CoWatch will move to the next step in the pairing process in 90 seconds. If the companion app is stuck on Waiting for Approval, press the home key and reenter the application.part of our commitment to continuously improve your ownership experience and increase the usefulness of your CoWatch, we will periodically release software updates to your watch with new functionality and bug fixes. There is a mandatory bug fix release that must be installed before using your CoWatch for the first time to ensure the best experience. Why Is A System Update Required? How Large Is It? As part of our commitment to continuously improve your ownership experience and increase the usefulness of your CoWatch, we will periodically release software updates to your watch with
new functionality and bug fixes. There is a mandatory bug fix release that must be installed before using your CoWatch for the first time to ensure the best experience. Notifications Are Not Syncing From My Companion Phone To My Cowatch To ensure that notifications are properly sent from the companion phone to the CoWatch: 1. Verify that the CoWatch and phone are connected by going to the My Watch screen of the CoWatch Companion 2. On Android, verify that the CoWatch companion application has notification permissions. To verify on most Android phones, go to Settings > Sounds and Notification > Notification access and ensure CoWatch Notification Sync is turned on. Note that we do not support notifications on Android N at this time. We will support Android N closer to its public release. Also, there some notifications that are local only to the phone and are not synced to watch devices deliberately such as alarms on the phone. We are investigating ways to bring these notifications to the CoWatch. My Cowatch Is Getting Too Many Notifications You can control which notifications show up on your watch on an app by app level (for example, turn off notifications for Gmail, but leave notifications for SMS). To do so, simply long press any notifications you see in your notifications list, and future notifications for this app will not reach your phone. Please note: You can silence app notifications from the list view, not from a full-screen view of a notification. You can also unmute or mute app notifications from the Notifications section in your CoWatch Android or iphone app s settings. Calendar Event Are Not Syncing From My Companion Phone To My Cowatch In order to ensure calendar events can sync properly to the CoWatch, ensure that your device is Connected via BLE in the MyWatch screen of the companion application. Initial sync of the calendar can take 2-3 minutes depending on the number of calendar events available. Verify that the calendar permission for the CoWatch Companion app is enabled. On ios, verify that Calendar is checked under ios Settings > CoWatch. On Android 6.0+, ensure that Calendar is ON under Settings > Apps > CoWatch > Permissions. On ios, in the CoWatch companion settings under calendar, ensure that the calendars to be synced to the CoWatch are enabled.. Incoming Phone Calls And Other Ongoing Notifications Are Not Synced To The Cowatch CoWatch supports phone call notifications on ios devices. The CoWatch can answer or reject an incoming call on the ios companion. For Android companion devices, we are adding the ability to answer or reject incoming calls in a near term OTA update. I Cannot Take A Phone Call From My Cowatch
The CoWatch does not currently support being a Bluetooth headset for the companion phone. We are investigating how to consistently support the A2DP profile for the CoWatch being a Bluetooth headset across ios and Android devices. We are targeting to release this feature in an OTA update. Can I Start A Phone Call From My Cowatch We have added speed dial feature that allows you to call your favorite people directly from the watch and keep your phone in your pocket. My Cowatch Does Not Support Sms Message Via My Companion Phone Due to limitations in Android and ios, it is currently impossible to build a standard watch based messaging client that can support standard SMS, MMS, and imessage across ios and Android. We are actively exploring solutions to allow for a consistent messaging experience across all companion phones, including integrations with popular third party messaging services. We are targeting to release this feature in an OTA update. My Iphone Is Not Supported By The Cowatch Companion As of ios CoWatch companion version 1.996, the CoWatch supports any device that supports ios 9 including iphone 5 and 4S with ios 9 installed. Please update to ios 9 on your iphone 5 / 4s. My Cowatch Cannot Control Music On My Companion Phone The CoWatch can control certain music applications on the companion phone. Ensure that the CoWatch is connected via the My Watch screen of the Companion Application and the music session has already begun on the companion phone 1. The CoWatch supports music control for any Android application that uses the Remote Control standard available on Android. This includes Google Play Music, YouTube, Spotify, Amazon Music, etc. Note that the session must be started by the user on the phone and then the CoWatch can stop, restart, skip, etc 2. For ios, due to limitations built in to ios, at the moment we only support itunes / Apple Music media playback. If you are still unable to resolve your issue, please contact the CoWatch support team at support@imcotech.co. Please make sure to include in your inquiry the following information: The make and model of your phone If it is an Android phone, what version of Android are you using? You can find your Android version in your phone s settings menu under About Phone. If you re using an iphone, what version of ios are you using? What is the serial number of your watch? You can find it in your settings menu, under About -> Serial number. You can reach your settings screen by double-tapping or
long-pressing the physical button on the side of the watch. button. What is the build number of your watch? You can find it right beneath your serial number in Settings -> About -> Build. FAQs Q: Is The Cowatch Water Resistant? Yes it s water/splash resistant, though it shouldn t be submerged intentionally! Q: Can I Change The Watchstraps Easily? Yes all watch packaging will come with an easy-to-use clasp adjuster allowing you to change the straps quickly and easily. The adjustable clasp means the CoWatch can fit everyone. The band is a standardized 22mm watchband, which means you can customize your CoWatch as you see fit. Q: Will The Cowatch Be Available In Any Other Colors? Right now, CoWatch is available in carbon black and mineral silver cases, and coloured stainless steel and leather bands allow you to customize the watch further. Q: What Is The Warranty Info For Cowatch? All consumers will have a 1 year limited warranty on parts and labour. Shipping and delivery cost is to be paid by the end user. Q: Does Cowatch Support Windows Phones? At this time, CoWatch only supports ios and Android. Q: Is Cowatch Nfc Compatible? At this time, CoWatch is not NFC compatible. Q: Do I Need Amazon Echo In Order To Use Alexa On My Cowatch? You do not need to own an Amazon Echo to use Alexa! It s built right into the CoWatch. In order to use Alexa, you ll need to be connected to your smartphone device Q: I Don t Live In The Us Will I Still Be Able To Use Amazon Alexa?
Officially, Alexa is only available to users with a U.S. zip code. Unfortunately, we cannot guarantee usability outside of the U.S. Q: Does Amazon Alexa Support Languages Outside Of English? CoWatch will support additional languages shortly after launch, however unfortunately at this time, Amazon Alexa only supports English. As soon as Alexa supports other languages, CoWatch will, too! Q: Is Cowatch Available To Pre-Order Anywhere Else Online? As of now, CoWatch can only be pre-ordered via Indiegogo! But CoWatch will soon be sold in other online and B&M retailers.