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Computer Based Training (CBT) Sample Work Important Note: Typically, Articulate Studio would be used to publish these slides into a format suitable for web or LMS elearning, similar to the image shown below. Here, it has been published as a PDF file for the purpose of portability as a sample work. The full contents of the training follows. Look of this training when published for use in LMS.

Introduction Welcome to IT Transition Advanced Training This course expands on topics from the IT Transition Overview Training.

Introduction Responsibilities and Expectations You are responsible for the success of your IT Transition. To ensure a successful transition: Utilize the information and tools provided Gain a firm understanding of the activities requiring completion

Introduction Course Overview This training will take approximately one hour to complete. During this training you will learn about: Gmail Contacts Calendar Hangouts Google Drive Box

Gmail Lesson Introduction This lesson covers advanced topics in communication with Google Mail (Gmail), including: Creating rules (filters) Categorizing emails (labels) Setting up delegation (shared mailbox) Using Google Drive for email attachments If you are not familiar with Gmail s navigation and basic user interactions, watch the video, Google Apps - Mail.

(VIDEO HERE)

Gmail More on Labels and Categorizing Emails For more information, see Google Help: Organize with labels and filters Using Filters

Gmail Delegation (Share Mailbox) You can delegate access to your Gmail to another person so they can read, send, and delete messages on your behalf. Click Next to get started with delegation.

Gmail Adding a Delegate Follow these steps to add a delegate: 1. Open Gmail. 2. Click the gear icon and click Settings. 3. Click Accounts and Import and then Add another account. 4. Enter the email address to which you want to delegate mailbox access. Click Next Step and then Send email to grant access. 5. An email will be sent the account owner and they must click Accept to gain delegate access to your account.

Gmail More on Gmail Delegation For more information, see Google Help, Set up Mail Delegation (see video on page).

Gmail Attaching a Document in Drive to an Email You can attach documents from Google Drive to your emails. Follow these steps to attach a document in Drive to an email: 1. In the email composition screen, click the Google Drive icon. 2. Click My Drive and select the file you want to attach. 3. Click Insert. 4. The attachment will be added to your email. Complete and send your email as usual.

Gmail More on Attaching Documents in Drive For more information, see Google Help: Google Drive Help Center Share with others in Drive, Docs, Sheets, and Slides (Video)

Contacts Lesson Introduction This lesson covers advanced topics in Google Contacts, including: Creating groups (personal distribution lists) Adding and removing contacts from groups Public Distribution Lists (PDLs)

(VIDEO HERE)

Contacts More on Contacts For more information, see: Google Help, Contact groups Video, Google Apps Contacts

Calendar Lesson Introduction This lesson covers advanced topics in calendaring with Google Calendar, including the following: Setting up delegation Creating meetings Using Google Drive for Calendar attachments

(VIDEO HERE)

Calendar More on Calendar For more information, see: Google Help, Delegate calendar access Google Help, Ways to create an event Google Help, Create a recurring event Video, Google Apps - Clendar

Hangouts Lesson Introduction With Hangouts, you can send and receive messages and make video calls with one person or with a group of people. This lesson covers: Installation Signing on or off Mobile access Using Hangouts

(VIDEO HERE)

Hangouts More on Hangouts For more information, see Google Help, Get started with Hangouts.

Google Drive Lesson Introduction Google Drive allows you to create, upload and share files and folders. You can quickly invite others with a Google account to view, download and collaborate in real-time. This lesson covers the following action for files and folders within Drive: Creating Uploading Sharing Finding shared with me

Google Drive Creating a New File Follow these steps to create a new file in Drive: 1. Open Drive. 2. Click NEW. 3. Select one of the following: Google Docs (word processing) Google Sheets (spreadsheets) Google Slides (presentations) The new document opens in a new tab. 4. Click in the Untitled document box and type a name for the file. Your changes are automatically saved to Drive as you work.

Google Drive Creating a New Folder Follow these steps to create a new folder in Drive: 1. Open Drive. 2. Click NEW and select Folder. 3. Type a name for the new folder. 4. Click Create. The new folder is added to Drive.

Google Drive Uploading a File If you re using Chrome, you can drag a file or folder from your desktop into Google Drive. The folder, all subfolders, and files will start uploading right away. If you re using a different browser, follow these steps to upload a document from your computer: 1. Open Drive. 2. Click NEW and select File upload. 3. Browse to the file you want to upload. 4. Click Open. The file is uploaded to Drive.

Google Drive Sharing Folders and Files Drive lets you perform real-time collaboration on your files. No need to send attachments or spend time merging different file versions. Follow the steps below to share a document: 1. From My Drive, right click the file you want to share and select Share. Alternatively, with the file open, click Share. 2. Enter the name or email address of the person you want to share the file with and select a permission level. 3. Click Done. An invitation to collaborate on the file is automatically sent to the recipient.

Drive Finding Folders and Files Shared with Me Whenever you are invited to collaborate on a file, the file is automatically added to your Shared with me view in Drive. To see folders and files that are shared with you, click Shared with me.

Google Drive More on Drive For more information, see: Google Help, Google Drive Help Center. Box and Google Drive Quick Start Guide (pdf).

Box Lesson Introduction Box is a cloud storage provider that synchronizes with the Google Drive app, allowing easy access on multiple devices. This lesson covers: Logging in Finding content Creating new files and folders Editing files and folders Locking files Viewing or reverting past document versions

Box Logging On Follow these steps to log into Box. 1. To log on, go to aperture.okta.com and log on using your Okta login information. 2. Click Box. 3. A few slides will appear giving you a tour of Box. The Box features you ll use most are easily accessible from the main page. The next slides will discuss how to use the tools for searching, sharing, editing and syncing in Box.

Box Finding Content Use these techniques to find your content in Box: To see all your files and folders, click the down arrow next to All Files. All your files and folders are displayed in a list. On your initial session, this list may be empty. To search for a file or folder, type a keyword in the search box. Box will perform a real-time filter showing the search results. To search for files in a specific folder, click the folder and then type a keyword in the search box.

Box Creating a New Folder Follow these steps to create a new folder in Box: 1. Click New and select Folder. 2. In the Create a new Folder window, type a folder name, select private or public. 3. Click Okay.

Box Creating a New File Follow these steps to create a new file in Box: 1. Click New and select Google Doc. 2. Type a document name, then click Okay. 3. Click Allow. A blank document opens. 4. When you re finished editing, close the document browser window. The new document will appear in your file list on Box.

Box Uploading a File or Folder Follow these steps to upload a file or folder to Box: 1. Click Upload and then select Files or Folders. 2. Browse to the file or folder you want to upload, then click OK. 3. The file or folder will upload and appear in your list on Box.

Box Locking a Document You may want to lock a document that you are working on if that document has several collaborators. This will ensure that only one person at a time can work on the document. Follow these steps to lock a document in Box: 1. Locate a file that you want to lock. Click the ellipses ( ) and select Lock File. 2. At the Lock File window click Continue. If another user tries to edit the file they will be notified that the file is locked. 3. To unlock a file, click the ellipses ( ) and select Unlock File.

Box Document Version Control If a file has been edited or newer version of that file has been uploaded, it is marked with a red V1, V2, etc for each revision. The V# represents the version of the file. Follow these steps to view or revert previous versions: 1. Click on the red V# under the file name. A version history box appears. 2. Scroll to the version you want to view. You can download that version (as a copy) or make it current (replace the current version with this version). You can also upload a different version to replace the older version on Box.

Box Installing Box Sync Installing Box Sync on your system allows you to sync a local file or folder to your Box account. Follow these steps to install Box Sync: 1. Click All Files. 2. On the right side of the screen click Install Box Sync. 3. An install package will download onto your system. Click the install package and follow the install wizard to install Box Sync.

Box Synchronizing Content with Box Any file or folder you copy to the specified sync folder on your system will be automatically synced to your Box account. This also works for mobile devices if you ve installed the Box for Mobile app. Follow these steps to run Box Sync: 1. Click the icon in your system tray to open Box Sync. 2. Click Start Syncing. 3. The default folder that will sync with Box is: C:\Users\<username>\Box Sync. 4. Copy a file into this folder and it will automatically be added to and synced with Box.

Box More on Box For more information, see: Box and Google Drive Quick Start Guide (pdf) BoxHelp, Getting Started

Summary and Review We covered advanced topics on: Gmail Contacts Calendar Hangouts Google Drive Box Remember, you are responsible for the success of your IT transition. Use the provided information and tools, and make sure you understand your role in the transition activities. Frequently Asked Questions (FAQs) and any emerging updates to this training will be posted on the IT Transition Support Site.