Twne Infrmatin Systems, Inc. Inter-Office Crrespndence Date: 2/25/2019 Frm: Bill Salyers Subject: Getting Started with O365 By nw yu shuld have read abut ur mve t Micrsft O365 a new versin f Micrsft Office. Mst f the cmpany (450+ users) has been upgraded and the final grup will be dne this week. The final task will ccur n Friday night at 6 PM. We will turn ff email at the Mnastery and turn n the email in the clud. We have been gathering email at bth lcatins, s, there will be nthing missed. The amunt f time yu g withut up t date email will depend upn YOU! Each user in the cmpany will have t have their email client recnfigured, that is, the client will have t be tld t send/receive frm the new lcatin and nt the ld lcatin. Yu have tw ptins t get this dne. Starting Saturday mrning, yu can cntact the Help Desk OR yu can try t d it yurself. If yu chse t cntact the Help Desk, yu dn t need t read any further. Yu can cntact us as sn as yu need t and wait in the queue. Of curse, we will wrk as diligently as we can t get t yu, but, with 500+ users, it may take a while. The instructins t recnfigure yur email n yur PC AND yur phne (if applicable) are n the next few pages. Read thrugh them and yu will find that it is a simple prcess. D NOT d this until after 7 PM n Friday, March 1 st! If yu have any questins r need mre infrmatin, yu can cntact the Help Desk at any time via email (help@twneprperties.cm), phne (513-345-6990), via the TISI app, r via the wrk rder frm n ur website www.twneinfsystems.cm. While yu are n the website, lk at the O365 infrmatin there and yu may get yur questin answered in advance. The Help Desk will be staffed frm 9 t 3 n Saturday, s, cntact us! Thanks
T recnfigure yur PC fr O365 Open the Cntrl Panel n yur PC. Click n the Start Buttn and either type Cntrl Panel r click n the buttn fr Cntrl Panel n the right side f the Start Menu When yu see the Cntrl Panel appear, click n Mail (Micrsft Outlk 2016) (32-bit). Yu may have t click View By twards the tp right and chse Large r Small icns instead f Categry. Click n Shw Prfiles
If yu see a prfile listed, click n it t highlight it and then chse Remve Click Yes n the ppup. Click OK t clse the Mail dialg windw.
At this pint, the Outlk client needs t be set up t cnnect t yur accunt within the Office 365 envirnment. Open Outlk frm the start menu r frm the taskbar if yu have a shrtcut fr it. Yu will get a New Prfile windw as shwn Type a Prfile Name and click OK. The prfile name des NOT need t match yur username / name Click Cnnect. Uncheck Set up Outlk Mbile n my phne, t and click OK At this pint, Outlk shuld begin t lad with yur email accunt. Yu may be prmpted fr yur passwrd. Enter yur Twne passwrd and click OK. Fr ur apartment assciates, please remember t use the utlk icn
Yur PC email client recnfigure is cmplete. The next sectin cncerns setting up email n a cell phne. Cnfiguring email n yur Smart Phne iphne Users First thing that we want t d is t remve the email cnnectin t the Twne Exchange server. G t Settings > Passwrds & Accunts. Lk fr an accunt named Exchange r Twne Exchange r Wrk and click n that accunt. At the bttm, click Delete Accunt. Click Delete frm My iphne. Once the accunt is deleted, yu can g back t yur hme screen. Next, we need t dwnlad the new Outlk app nt yur phne. G t the AppStre and search fr Micrsft Outlk. Click Get t dwnlad the app. Enter yur iclud passwrd t dwnlad and install the app. Lastly, we need t lg int the new app, s yur email will nw sync frm the new Office 365. G t the Hme screen and lcate the newly installed app. Click it t pen. Enter yur email address (USERNAME@TwnePrperties.cm). Click Add Accunt. Click n Office 365. Yu ll be prmpted t lg int yur accunt. Enter yur Office 365 username. (USERNAME@TwnePrperties.cm).
If yur username is yur first name and last initial, use that befre the @TwnePrperties.cm prtin. Enter yur Twne email passwrd. Click Turn On if yu re asked if yu want t turn n ntificatins. Click Allw if yu re asked if yu wuld like t allw Outlk t send yu ntificatins. Yu ll nw see yur inbx. Yu can g int the settings at this pint by clicking n the menu buttn n the tp left f the app and then clicking the gear n the bttm. Frm here, yu can edit different settings t yur liking. A ppular setting t turn ff is the Fcused Inbx setting. Yu can als edit yur signature frm this screen. Andrid Users First thing that we want t d is t remve the email cnnectin t the Twne Exchange server. G t Settings > Accunts > Accunts Lk fr an accunt named Exchange r Twne Exchange r Wrk. Instead f an accunt name, it culd als have yur email address listed with Micrsft Exchange ActiveSync belw it. Click n Remve accunt, then click n Remve accunt again. Next, we need t dwnlad the new Outlk app nt yur phne. G t the Play Stre app and search fr Micrsft Outlk. Click Install t dwnlad the app. Enter yur ggle passwrd t dwnlad and install the app if prmpted. Lastly, we need t lg int the new app, s yur email will nw sync frm the new Office 365. Open the newly installed Outlk app. Click Get Started. Enter yur email address (USERNAME@TwnePrperties.cm) and click Cntinue.
If yur username is yur first name and last initial, use that befre the @TwnePrperties.cm prtin. Enter yur Twne email passwrd and click Sign In. Click Skip Click Skip Yu ll nw see yur inbx. Yu can g int the settings at this pint by clicking n the menu buttn n the tp left f the app and then clicking the gear n the bttm. Frm here, yu can edit different settings t yur liking. A ppular setting t turn ff is the Fcused Inbx setting. Yu can als edit yur signature frm this screen.