Software Procedure SWP-0036 AFHCAN Telehealth Cart Imaging and Software Configuration Revision: 1 Effective Date: 1/4/2011 Alaska Native Tribal Health Consortium Division of Health Information & Technology 4000 Ambassador Drive Anchorage, AK 99508 Tel: (907) 729-2260 Fax: (907) 729-2269 Copyright 2012 Alaska Native Tribal Health Consortium. All rights reserved.
Contents Purpose... 2 Audience... 2 Scope... 2 Additional Resources... 2 Imaging... 2 Windows Configuration... 4 Monitor Screen Resolution HP 5700 CPU... 5 Elo Touchscreen Configuration... 6 Sound Configuration SetupUser Account... 8 Camera Configuration... 9 Network Configuration... 10 Printer Installation... 20 User Account Configuration... 30 Auto Logon for AFHCANUser Account Configuration... 31 Sound Configuration AFHCANUser Account... 32 Final User Configuration... 33 Cart Prerequisite Software Installation and Configuration... 35 Page 1 of 41
Purpose The purpose of this document is to detail the necessary steps to install an operating system image onto an AFHCAN Telehealth Cart Workstation and perform the preliminary configuration changes to operate correctly with the tconsult software. Audience This document applies to persons who work in the Information Technology department within an organization and have a basic working knowledge of Windows XP. Scope Upon a completed hardware build of an AFHCAN Telehealth Cart or swapping of hard drives/workstations, the workstation needs to be imaged and configured prior to installing the tconsult Client Cart software. This document details those steps necessary to install an operating system image onto the AFHCAN Telehealth Cart Workstation and perform the preliminary configuration changes to operate correctly with the tconsult software. Additional Resources SWP-0037 Capturing the AFHCAN Telehealth Cart Image to a Backup Capsule Imaging This section outlines the steps taken to image a workstation. 1. Insert the Telehealth Cart Image Boot Disk CD 1 of 1 into the CD-ROM/DVD drive 2. Restart the Workstation. Step 3 begins the process for an HP5000 CPU and using a Paragon Boot Disk with a version less than v8.5 Step 8 begins the process for an HP5700 CPU and using a Paragon Boot Disk with a version of 8.5 Page 2 of 41
3. HP5000 - When prompted during boot, press F10 to enter BIOS setup Under Security menu, select and open Device Security 1. Change USB Port to Device Hidden 2. Save and exit BIOS 4. Paragon Hard Disk Manager will proceed to boot. Allow it to completely boot before proceeding the status bar on the bottom of the screen will disappear. 5. Remove the boot CD and insert the last image data disk, for example it may be disk 5 of 5 or DVD 2 of 2. 6. Select and double-click Simple Restore Wizard from the menu Welcome to the Simple Restore Wizard will appear click Next to continue What to Restore click on the browse button and double-click CD/DVD Select Archive highlight Disk.pbf and click Open What to Restore click Next to continue Image Properties click Next to continue Select the Destination click Next to continue Restore Summary click Next to continue A prompt to insert CD1 will display follow the prompts and proceed to image the workstation When imaging is complete, the screen will reflect All operations have been finished click Close to continue Completing the Simple Restore Wizard click Finish to continue Remove the CD/DVD from the drive When returned to the main menu, select and double-click on Reboot the computer 7. During system restart, enter the BIOS setup again and return USB Port to Device Available save and exit. 8. HP5700 - Paragon Hard Disk Manager will proceed to boot. Allow it to completely boot. 9. Remove the boot CD and insert the last image data disk, for example it may be disk 5 of 5 or DVD 2 of 2. 10. Delete all partitions, and highlight Basic Disk 0. 11. From the File Menu Bar, select Wizards and click on Select Simple Restore a. Welcome to the Simple Restore Wizard will appear click Next to continue Page 3 of 41
b. What to Restore click on the browse button and double-click Z c. Select Archive highlight Disk.pbf and click Open d. What to Restore click Next to continue e. Image Properties click Next to continue f. Select the Destination click Next to continue g. Restore Summary click Next to continue h. Completing the Simple Restore Wizard click Finish to continue i. Click Apply, and Yes for Applying changes j. A prompt to insert CD1 will display follow the prompts and proceed to image the workstation k. When imaging is complete, the screen will reflect All operations have been finished click Close to continue l. Remove the CD/DVD from the drive. Click on General from the File Menu and select Exit 12. Windows will now proceed to boot the following parameters will now be configured: License Agreement select the I accept radio button and click Next to continue Computer Name and Administrator Password Enter the appropriate computer name only do NOT enter a new password, then click Next to continue Date and Time Settings change any incorrect settings and click Next to continue The system will complete its configuration and restart Windows Configuration Once restarted, logging in as setupuser/password will allow the system to finalize its initial configuration. Wait for the command prompt window to disappear before proceeding. 1. Depending on the hardware components and date of build, on first login, the system may prompt for driver installation for the various components. If prompted, select No, Not this Time, and then proceed to accept all default settings as the install wizard progresses through the option windows. Should a Windows Warning appear such as that in Figure 1, click on Continue Anyway. Page 4 of 41
Figure 1 Windows Logo Warning If prompted to replace existing files, respond Yes to all prompts. Should there be any messages stating that the hardware cannot be installed, click on Cancel. Install the appropriate drivers from D:\AFHCAN Software\Drivers\ or the manufacturer s provided media if applicable. Monitor Screen Resolution HP 5700 CPU The new AFHCAN Telehealth Carts have an HP 5700 CPU installed. Older carts may have their original HP 5000 CPUs replaced with the newer HP 5700 CPUs. The display resolution needs to be set to 1024 X 768. 1. To set the screen resolution, do a right-mouse click on the desktop and select Properties. 2. Click on the Settings Tab and drag the arrow under Screen resolution until 1024 X 768 pixels is selected. Click OK to retain the new setting. Page 5 of 41
Figure 2 Setting the Screen Resolution Elo Touchscreen Configuration Follow these steps to calibrate and configure the Elo Touchscreen 1. Double-click on the Elo icon on the Taskbar Figure 3 Elo Icon on Task Bar 2. When the Elo Touchscreen Properties window appears, on the General tab, click on the Align button and follow the directions on the screen. Page 6 of 41
Figure 4 Align Button 3. Following alignment, select the Mode tab and verify/set the following: a. Mouse button emulation mode Mouse Emulation b. Options Show tool tray utility c. Drag delay pointed at 3 rd tick from left. Figure 5 Mode Tab Settings for Elo Monitor Configuration 4. Select the Sound tab, and UNCHECK the Beep on touch checkbox. Click OK to finish. Page 7 of 41
Figure 6 Uncheck the Beep on Touch Checkbox Sound Configuration SetupUser Account Note: These steps will also be completed later in this document when logged on as AFHCANUser. 1. Click Start and select Control Panel and then select Sounds and Audio Figure 7 How to Open Sounds and Audio 2. Click on the Audio tab, set the following: a. Sound playback use the SoundMAX Digital Audio Note: If a 5700 CPU, use Realtek HD audio output b. Sound recording use imic USB audio system c. Midi music playback leave at default Page 8 of 41
3. Click OK to finish. Figure 8 Audio Tab for Sounds and Audio Device Property Camera Configuration When a camera is first turned on by pressing a large button at the front of the camera docking station (Kodak) or power on the camera itself (Canon), the system may display a dialog box asking what action to take. Click on cancel to close the box. Note: This section does NOT apply if there is a Fuji Finepix E550 camera attached to the cart. 1. Click on Start Control Panel Scanners and Cameras. Depending on the camera installed onto the cart, do a right mouse click on V1233 Kodak Camera or Canon PowerShot SD970 IS and select properties. 2. Click on the Events tab and ensure the Take No Action radio button is selected. Figure 9 Taking No Action Setting for Cameras 3. Click on OK to close the properties dialog box. Page 9 of 41
Network Configuration The steps listed below establish the proper IP address based on either DHCP or static assignment for the subnet the workstation will reside on based on organizational requirements. Follow the steps in the appropriate section to configure the network connection for the NIC that is being utilized. By default, most NICs (wireless and Ethernet cable) are disabled during the imaging process. Enable and configure ONLY the NIC that will be utilized. On an HP5700 CPU with fire wire, disable the 1394 Net Adapter that may be visible within Network Connections. To enable a NIC, double-click on the Network Connections icon on the desktop and do a rightmouse click on the appropriate connection. Select Enable. Section A: On-Board Wired Connection (Ethernet cable) 1. Within the Network Connections window, right-click on On-Board Wired Connection, and select Properties. 2. If the cart will NOT be a member of any domain, uncheck the following: a. Client for Microsoft Networks b. File and Printer Sharing for Microsoft Networks Figure 10 Network Connection Properties Dialog Box 3. Double-click on Internet Protocol (TCP/IP). Organization-specific configuration requirements will determine whether the settings will utilize DHCP (obtaining an IP Page 10 of 41
address automatically the default setting), or if these settings need to be configured manually. In either case, click on the use the following DNS server address radio button and enter 127.0.0.1 *. *If joining a domain, a DNS entry may be entered, but is not recommended for security purposes. Figure 11 DHCP Assigned IP Address If assigning a static IP address, click on the Use the following IP address radio button and enter the appropriate IP address, subnet mask, and default gateway entries as determined by organizational IT staff (see Figure 12 as an example DO NOT USE this IP address). Figure 12 Static Assigned IP Address Page 11 of 41
Section B: PCI Wireless Connection (HP5000 CPU Cisco) 1. Within the Network Connections window, right-click on PCI Wireless Connection, and select Properties. 2. If the cart will NOT be a member of any domain, uncheck the following: a. Client for Microsoft Networks b. File and Printer Sharing for Microsoft Networks Figure 13 Network Connection Properties Dialog Box 3. If the organization will be utilizing CISCO Wireless Access Points, Cisco Aironet Desktop Utility will be used to configure the wireless profile. Click on the Wireless Networks Tab and remove the checkmark from Use Windows to configure my wireless network settings. Figure 14 Wireless Networks Tab Page 12 of 41
4. Double-click on Internet Protocol (TCP/IP). Organization-specific configuration requirements will determine whether the settings will utilize DHCP (obtaining an IP address automatically the default setting), or if these settings need to be configured manually. In either case, click on the use the following DNS server address radio button and enter 127.0.0.1 *. *If joining a domain, a DNS entry may be entered, but is not recommended for security purposes. Figure 15 DHCP Assigned IP Address If assigning a static IP address, click on the Use the following IP address radio button and enter the appropriate IP address, subnet mask, and default gateway entries as determined by organizational IT staff (see Figure 16 as an example DO NOT USE this IP address). Page 13 of 41
Figure 16 Static Assigned IP Address 5. Click OK to close all windows and return to the desktop. 6. Right-click the Aironet Desktop utility on the task bar at the bottom right of the desktop, then select Open Aironet Desktop Utility. 7. Select the Profile Management tab and click the New. Button to add a new profile. 8. Enter the following information: Figure 17 Adding a New Wireless Profile a. Profile Name : Enter the appropriate profile name based on organizational requirements. b. Client Name : Enter the computer name c. SSID1 : Enter the appropriate wireless network name based on organizational requirements. Page 14 of 41
Figure 18 Naming the Wireless Profile 9. Click on the Security tab and select the WPA/WPA2 Passphrase radio button. Once the radio button is selected, click on the Configure button. Figure 19 Selecting WPA/WPA2 Passphrase 10. Enter the appropriate passphrase based on organizational requirements and click OK. Figure 20 Entering the WPA/WPA2 Passphrase 11. Clicking OK from step 9 returns to the Profile Management tab. Click the Activate button to start the newly created profile. Figure 21 Highlighting New Profile and Clicking on Activate 12. Select the Current Status tab to ensure the profile is authenticated and view the signal strength between the client and the wireless access point with which it is associated. Page 15 of 41
Figure 22 Viewing Signal Strength from Current Status Tab 13. Once complete, close the window. Section C: Wireless Network Connection (HP5700 CPU Ralink) 1. Within the Network Connections window, right-click on Wireless Network Connection, and select Properties. 2. If the cart will NOT be a member of any domain, uncheck the following: a. Client for Microsoft Networks b. File and Printer Sharing for Microsoft Networks Figure 23 Network Connection Properties Dialog Box 3. If the organization will be utilizing wireless, Ralink Utility will be used to configure the wireless profile. Click on the Wireless Networks Tab and remove the checkmark from Use Windows to configure my wireless network settings. Page 16 of 41
Figure 24 Wireless Networks Tab 4. Double-click on Internet Protocol (TCP/IP). Organization-specific configuration requirements will determine whether the settings will utilize DHCP (obtaining an IP address automatically the default setting), or if these settings need to be configured manually. In either case, click on the use the following DNS server address radio button and enter 127.0.0.1 *. *If joining a domain, a DNS entry may be entered, but is not recommended for security purposes. Figure 25 DHCP Assigned IP Address If assigning a static IP address, click on the Use the following IP address radio button and enter the appropriate IP address, subnet mask, and default gateway entries as Page 17 of 41
determined by organizational IT staff (see Figure 26 as an example DO NOT USE this IP address). Figure 26 Static Assigned IP Address 5. Click OK to close all windows and return to the desktop. 6. Double-click the Ralink Desktop utility on the task bar at the bottom right of the desktop, Figure 27 The R+ Ralink Icon on Task Bar 7. Select the Profile button at the top left and click the Add. button to add a new profile. Figure 28 Adding a New Wireless Profile 8. Under System Config enter the following information: a. Profile Name : Enter the appropriate profile name based on organizational requirements. Page 18 of 41
b. SSID : Enter the appropriate wireless network name based on organizational requirements. Figure 29 Naming the Wireless Profile 9. Click on the Auth.\Encry. Tab. Using the drop-down arrow to the right of Authentication>> select the WPA-PSK. Figure 30 Selecting WPA-PSK Authentication 10. Enter the appropriate WPA Preshared Key based on organizational requirements. Figure 31 Entering the WPA Preshared Key 11. Use the drop-down arrow to the right of Encryption>> and then select AES. Page 19 of 41
Figure 32 Selecting Encryption Level 12. Click on OK. Highlight the profile and select Activate. Figure 33 Viewing Signal Strength after Activating New Profile 13. Once complete, close the window. Printer Installation Hewlett-Packard Deskjet Printers were originally packaged with the first AFHCAN Telehealth Carts. Some are still in use and connected directly to the cart. This section of the document is split into two sub-sections: 1.) directly connected printers, and 2.) networked printers. Section A: Hewlett Packard directly connected printers Page 20 of 41
1. From the desktop, double-click the Install HP Printers icon. The HP Install Network Printer Wizard will start. Should the Help dialog box appear in the right window pane, close the Help dialog box by clicking the X, and click Next to continue. Figure 34 HP Install Network Printer Wizard 2. Connection type leave the radio button at the default selection ( Wired ) and click Next to continue. Figure 35 Connection Type Dialog Box 3. Identify Printer select the Specify a printer by address radio button. Click Next to continue. Figure 36 Identifying the Printer by Address 4. Specify Printer New Print Server: The print server must be reset to default settings for this step. Select the Hardware Address radio button, and enter the MAC address from the label on the print server for the printer being installed. Click Next to continue. Page 21 of 41
Figure 37 Selecting Hardware Address for a New Print Server 5. Specify Printer Existing Print Server: Select the IP Address radio button as shown in Figure 37 and enter the IP address for the print server of the printer being installed. Click Next to continue. 6. The wizard will proceed to locate the printer on the network. Figure 38 Searching for the Printer 7. Network Printer Configuration select the Let me configure. Radio button and click Next to continue. Figure 39 Network Printer Configuration 8. If needed, click the Change Settings. button to enter site-specific addresses. Page 22 of 41
Figure 40 Network Settings 9. TCP/IP settings enter the appropriate addresses (Note: Figure 41 is an example, do not use these addresses). Click OK to continue. Figure 41 TCP/IP Settings 10. The updated addresses are now reflected. Click Next to continue. Figure 42 Changed TCP/IP Settings 11. Driver options select the Install a driver from radio button, again, if it appears, close the Help dialog box to the right of the window, and click Next to continue. Figure 43 Driver Options Page 23 of 41
12. Browse to D:\AFHCAN Software\Drivers\HP Printers and select the appropriate folder for the model of printer being installed. Browse within that folder and open the XP folder. In the example shown in Figure 44, a DeskJet 990 is being installed. Figure 44 Locating the Drivers folder 13. The appropriate.inf file will be displayed. Highlight the display.inf file and click Open to continue. Figure 45 Highlighting the.inf File 14. Drivers from Disk the printer being installed will be reflected in the txt box. Click Next to continue. Figure 46 Selecting the Driver 15. Printer Name use the default printer name and click Next to continue. Page 24 of 41
Figure 47 Using the Default Printer Name 16. Sharing - select the Not Shared radio button (default) and click Next to continue. Figure 48 Do Not Share Option 17. Summary click Install to continue. The wizard will proceed to install the drivers. Figure 49 Installing the Printer Drivers 18. Completing the wizard will display a summary of actions. Leave the Print a test page. check box checked and click Finish to print a test page. Page 25 of 41
Section B: Network Printer as a TCP/IP Port Figure 50 Completing the Printer Installation Wizard This section applies to connecting a networked printer device. 1. Clicking on the Start button, select Printers and Faxes. Double-click on Add a Printer. Figure 51 Adding a Networked Printer 2. Click Next on the Welcome to the Add Printer Wizard. Figure 52 Add Printer Wizard 3. Accept the default of Local printer attached to this computer, but remove the checkmark from Automatically detect and install my Plug and Play printer. Click on Next. Page 26 of 41
Figure 53 Choosing Local or Network Printer 4. On the Select a Printer Port page, click on Create a new port, then select Standard TCP/IP Port from the drop-down list at Type of Port. Click on Next. Figure 54 Selecting Printer Port 5. The Add Standard TCP/IP Printer Port Wizard will start. Click Next. Figure 55 TCP/IP Printer Port Wizard 6. Enter the IP Address of the printer and enter a name for the printer in the Port Name box, then click on Next. Page 27 of 41
Figure 56 Adding Port to Networked Printer 7. Click Finish to return to the Add Printer Wizard. Figure 57 Finishing the Add TCP/IP Printer Port Wizard 8. Select the name of the Manufacturer, and then select the appropriate software driver. Click on Next. Figure 58 Selecting Printer Software Driver 9. Enter a name for the printer and set as the default printer. Click on Next. Page 28 of 41
Figure 59 Entering a Name for the Printer 10. Accept the default of Do not share this printer. and click on Next. Figure 60 Do Not Share This Printer 11. Allow the test page to print, and click on Next. Figure 61 Allowing Test Page to Print 12. Click on Finish to close the Add Printer Wizard. Page 29 of 41
Figure 62 Completing the Add Printer Wizard User Account Configuration User passwords and accounts require modification. 1. Right-click on My Computer and select Manage. 2. Expand Local Users and Groups, and click on the Users folder Figure 63 Locating Local Users and Groups within Computer Management 3. The SetupUser and OSBA passwords must be secured. Check with the local IT office or contact AFHCAN for passwords. To change a password, right-click on SetupUser in the right pane and select Set Password. Page 30 of 41
Figure 64 Setting a User Password 4. Click on Proceed when the warning is displayed. Figure 65 Warning on Resetting of Passwords 5. Enter and confirm the secure password and click OK. Figure 66 Enter and Confirming the New Password 6. Enter the OSBA account passwords using the same steps as used for the SetupUser account (steps 2 4). 7. Delete the HelpAssistant user account 8. When finished, Close the computer management window and return to the desktop. Auto Logon for AFHCANUser Account Configuration The AFHCANUser account auto logs on when the workstation is turned on. This section configures the auto logon. Page 31 of 41
1. From the desktop, click on the Start button in the lower left corner, then select Run. Enter control userpasswords2 as shown in the example and click OK. Figure 67 Run Command Dialog Box 2. Highlight AFHCANUser, uncheck the Users must enter a user name checkbox, and click OK. Figure 68 Setting User Account Parameters 3. When prompted, click OK again to exit. Do NOT enter a password. Figure 69 Automatically Log On Dialog Box 4. Restart the workstation. The system will restart to the desktop as AFHCANUser. Sound Configuration AFHCANUser Account 1. Click Start and select Control Panel and then select Sounds and Audio Page 32 of 41
2. Click on the Audio tab, set the following: Figure 70 How to Open Sounds and Audio a. Sound playback use the SoundMAX Digital Audio Note: If a 5700 CPU, use Realtek HD audio output b. Sound recording use imic USB audio system c. Midi music playback leave at default Figure 71 Audio Tab for Sounds and Audio Device Properties 3. Click OK to close the Sounds and Audio Devices Properties dialog box 4. Log off as AFHCANUser Final User Configuration 1. Log on as SetupUser. Right-click on My Computer and select Manage Page 33 of 41
2. Expand Local Users and Groups, and click on the Users folder Figure 72 Locating Local Users and Groups within Computer Management 3. Right-click on AFHCANUser and select Properties Figure 73 Selecting Properties for a Given User 4. Select the Member Of tab and click Add Figure 74 Adding a User to a Group 5. In the Select Groups window text box, enter Users and click OK Page 34 of 41
Figure 75 Selecting Groups 6. The AFHCANUser Properties window will re-appear. Highlight Administrators and click Remove Figure 76 Removing Groups 7. Click OK to close the window and return to the Computer Management window. Close the Computer Management window. Cart Prerequisite Software Installation and Configuration The AFHCAN Telehealth Cart is almost complete in its configuration. This next section installs the necessary Cart Tools needed for the tconsult Cart Client software, checks to ensure the Adobe EULA (license) has been accepted, and configuration of the Startup4 shell for tconsult software. 1. Double-click Cart_Build_1.51.exe from the source location i.e., USB Thumb drive, CD-ROM or other location. 2. The Welcome.. window will appear. Click Next Page 35 of 41
Figure 77 AFHCAN Cart Installer Wizard 3. Ensure Cart Tools is checked and click Install Figure 78 Installing Cart Tools 4. When the Serial Number Tool window appears, enter the serial number from the label on the front of the CPU, or enter the name of the host workstation, and click Save Figure 79 Entering Serial Number 5. The cart install will complete. Click Finish to exit. Page 36 of 41
Figure 80 Completing the AFHCAN Cart Installer Wizard 6. Click on Start All Programs Adobe Reader 7.0 Figure 81 Opening Adobe Reader 7. Accept the Adobe Reader License Agreement Page 37 of 41
Figure 82 Accepting the Adobe Reader License 8. Close the Adobe application by clicking the X in the upper right hand corner. Figure 83 Adobe Reader Window Note: If the License Agreement window as shown in Figure 82 does not appear, the License has already been accepted. Close the Adobe Reader Window. 9. Configure the Startup4 Shell. This shell is the familiar screen on startup that the AFHCANUser account sees at auto logon. Clicking on the Telemedicine button will start the AFHCAN tconsult Cart Client software after it is installed. For now, it is necessary to configure the Telemedicine Button to point it to the correct file and location. Page 38 of 41
10. Click on Start Run and enter Startup4.exe, then click on OK Figure 84 Starting the Startup4 Shell 11. As the shell begins to load, click on the More. Button in the upper right corner. Figure 85 AFHCAN Shell 12. By default, AFHCAN does not have a password. Leave the password field blank and click on OK Figure 86 Password Window Page 39 of 41
13. Click on Configure Main Buttons Figure 87 Configure Main Buttons 14. With Telemedicine shown in the Button Text file, enter with double quotes C:\Program Files\AFHCAN Telehealth Client\tConsult.exe in field labeled Path: Figure 88 Entering the Path for the Telemedicine Button 15. Click on the Save button 16. To close the Startup4 shell, click on Ctrl + Alt + Del and select Task Manager. From the Applications Tab highlight Form1 and click on End Task. Page 40 of 41
Figure 89 Windows Task Manager Window The AFHCAN Telehealth Cart Imaging and Configuration is now complete. It is highly recommended capturing this image and configuration prior to loading the tconsult Cart Client software. Please proceed to SWP-0037 Capturing the AFHCAN Telehealth Cart Image to a Backup Capsule document. End of procedure. Page 41 of 41