Department of Math, Science, and Technology Oglala Lakota College BS in Information Technology Assessment Plan 2014-2015
Table of Contents Vision, Mission and Outcomes 1 Program Outcomes and Measures 2-5 Strategy Form 6-7 Program Learning Outcomes 8 Assessment Methods 9 Types of Feedback 9 Plan of Study 9 Course Rotation 10 Artifact List 11
Bachelor of Science in Information Technology Program Level Outcomes Assessment Summary Information Technology Vision Our vision is to provide the Pine Ridge and surrounding areas quality Information Technology professionals with a foundation in operating systems and networking. Information Technology Mission Information Technology Department graduates will demonstrate a technical networking mind to fulfill the Information Technology needs of the Oglala Lakota People. Information Technology Program Student Learning Outcomes (P-SLO) The student learning outcomes describe the knowledge, skills and core competencies of Information Technology graduates of Oglala Lakota College. Our goal in Information Technology Department it to graduate students who demonstrate a technical networking mind as Network Managers to fulfill the Information Technology needs of the Oglala Lakota People. At the time of program completion, each student will: 1. Project Management: Communicate effectively with network stakeholders through solid project management. 2. Hardware: Install, maintain and support computer hardware in a networked and stand-alone environment. 3. Operating Systems: Install, maintain and support network and client operating systems. 4. Network: Install, maintain and support a network given a hypothetical or real LAN or WAN situation. 5. Security: Secure devices, networks and data. 6. National Certifications: Complete selected national certifications in hardware (A+), Network (Network+) and Security Certified Network Professional (SCNP). Page 1
Bachelor of Science in Information Technology Program Level Outcomes Assessment Summary Program Information Organization: Oglala Lakota College Instructional Level: Bachelor of Science Instructional Area: Science, Technology, Engineering and Math Program Manager: James Dudek Original Developer(s): Christine Zweig and James Dudek Last Revision Date: May 15, 2015 Revised By: Christine Zweig and James Dudek Target Population Description The Bachelor of Science in Information Technology is a four-year degree that offers opportunity for personal and career advancement in the IT field with specialization in networking, support, and maintenance to prepare the student for a career as an IT Networking Engineer. Indirect Measures Successful employment in the field for 3 years Progression into a related graduate degree Career/Job Titles IT Systems Engineer Network Systems Administrator Computer Technical Support Entry Requirements Oglala Lakota College pursues an open door policy in which all qualified students will be admitted without regard to race, religion, origin or political belief. Enrollment in the college does not guarantee admission to any specific program, nor to any and all courses of study. To qualify for full access to college level courses, students must demonstrate minimum 10.1 grade level of reading comprehension as indicated by college readiness assessment (see policy 70-300). Admission All applicants seeking admission to Oglala Lakota College must send each of the items listed below BEFORE, he/she will be admitted: Complete Application and declare a major. Students may only declare one major at a time while attending OLC. Furnish a copy of your high school transcript, or certificate of high school equivalent (GED Diploma) MANDATORY. A student with a Bachelor's Degree or higher will be required to submit documentation verifying the degree awarded. Transfer students must send official college transcripts. Verification of Tribal Enrollment if the student is a tribal member of a Federally Recognized Tribe. Complete College Readiness Assessment (see policy 70-300). Transfer students who do not have approved transfer college credit for English Composition or Algebra must complete the college readiness assessment. Page 2
Any student falsifying information is subject to being dropped from all classes. Oglala Lakota College does not admit under the Ability to Benefit criteria. Program Level Assessment Cycle We believe that each course in the BS of IT contributes to the student's body of learning and ultimately career success. Each course will be assessed on a course level and its contribution to the degree after the course is taught as identified in the Program Learning Outcome-Core Value Matrix. (See PLO-VC Matrix). Program level assessment is anticipated to be a six year cycle synced to the time frame to complete the IT program of study. Statement of Course Learning Outcomes Course learning outcome evaluation uses a combination of Problem Based Learning (PBL) lab/project accompanied by a written Lab Report. Each PBL/LR is an artifact of course level and a potential artifact of program level assessment. Each artifact selected for program level assessment is identified in the course syllabus. Program Learning Outcome (With measures and criteria) Communication: Communicate effectively with institutional network stakeholders. Direct Measure #1 Preliminary Design Review (PDR) from the IT-493a Senior Project I course. Preliminary Design Information Technology Fundamentals Effective Analysis Detailed Design (Specifics and drawings) Direct Measure #2 Critical Design Review (CDR) from the IT-493b Senior Project II course. Preliminary Design Information Technology Fundamentals Effective Analysis Detailed Design (Specifics and drawings) Production Plan Test and Verification of Design Project Planning Time and Budget Production Plan Test and Verification of Design Project Planning Time and Budget Hardware: Install, maintain and support computer hardware in a networked and stand-alone environment. Direct Measure #1 Direct Measure #2 This outcome is assessed using the completed prototype for central portion of the project including engineering documentation, user documentation and any engineering documentation needed by the nature of the project from the IT-493b Senior Project II course. Peer Review of capstone paper and presentation to a committee of peers and faculty advisors. Critical Design Review (CDR) from the IT-493b Senior Project II course. 1. Preliminary Design 2. Information Technology Fundamentals 3. Effective Analysis 4. Detailed Design (Specifics and drawings) 5. Production Plan 6. Test and Verification of Design 7. Project Planning Time and Budget Page 3
Operating Systems: Install, maintain and support network and client operating systems. Direct Measure #1 Direct Measure #2 Install and configure Windows and Linux operations systems from the IT-153 Survey of Operating Systems course. 1. Install Windows on a computer 2. Install Linux on a computer 3. Configure static and dynamic networking 4. Install and configure a printer 5. Install and configure file sharing Critical Design Review (CDR) from the IT-493b Senior Project II course. 1. Preliminary Design 2. Information Technology Fundamentals 3. Effective Analysis 4. Detailed Design (Specifics and drawings) 5. Production Plan 6. Test and Verification of Design 7. Project Planning Time and Budget Network: Install, maintain and support a network given a hypothetical or real LAN or WAN situation. Direct Measure #1 Direct Measure #2 Design and build a working network based on stakeholder specifications from the IT-243 Networks (N+ Certification) course. 1. Design a network based on a network map 2. Assign IP addresses using class-full and classless network diagrams (Rip I and II) 3. Create three subnets with one private subnet hidden from the second and third subnets 4. Configure two printers, one in the private subnet and one in the public subnet 5. Create the the network using routers, switches, cables, computers and printers Critical Design Review (CDR) from the IT-493b Senior Project II course. 1. Preliminary Design 2. Information Technology Fundamentals 3. Effective Analysis 4. Detailed Design (Specifics and drawings) 5. Production Plan 6. Test and Verification of Design 7. Project Planning Time and Budget Security: Secure devices, networks and data. Direct Measure #1 Identify network security threats and determine efforts to counter them from the IT 453 Network Security (SCNP Certification) course. Direct Measure #2 1. Identify working protocols on a network 2. Identify threats associated with each running protocol 3. Write code or procedure to counter each threat 4. Determine firewall requirements and configure a firewall Critical Design Review (CDR) from the IT-493b Senior Project II course. 1. Preliminary Design 2. Information Technology Fundamentals 3. Effective Analysis 4. Detailed Design (Specifics and drawings) 5. Production Plan 6. Test and Verification of Design 7. Project Planning Time and Budget Page 4
National Certifications: Complete selected national certifications in hardware (A+), Network (Network+) and Security Certified Network Professional (SCNP). Direct Measure Enroll, take and pass nationally recognized certification exams A. Successful completion of the A+ Certification Exam B. Successful completion of the Network+ Certification Exam C. Successful completion of the SCNP Certification Exam Page 5
6 Oglala Lakota College Math, Science and Technology Program Assessment Strategy Form This form should be completed each fall and a copy of the completed form sent to the Department Chair and one to the Vice President of Instruction. A copy of this completed form should be placed in the respective program book located in the MST office area with MST Administrative Assistant. Please use the fields below to provide background information about your degree program. Degree Program: Information Technology Year: Spring 2015 Degree: Bachelor of Science Program reviewed by: IT Faculty and selected advisory committee members Date of last Program Review submission: Undetermined 1. What are the Hierarchy of Assessment Outcomes? OLC Strategic Goal 1: Oglala Lakota College will produce graduates who demonstrate excellence in their chosen areas of study and fields of endeavor. Departmental Strategic Goal 1: Improve STEM education at Oglala Lakota College Objective 1.3: Maintain or increase the number of students pursuing advanced degrees or entering the science and technology workforce. What are the program assessment outcomes? Communication: Communicate effectively with institutional network stakeholders. Hardware: Install, maintain and support computer hardware in a networked and stand-alone environment. Operating Systems: Install, maintain and support network and client operating systems. Network: Install, maintain and support a network given a hypothetical or real LAN or WAN situation. Security: Secure devices, networks and data. National Certifications: Complete selected national certifications in hardware (A+), Network (Network+) and Security Certified Network Professional (SCNP). Co Curricular: Demonstrate participation through various opportunities that reinforce and maximize the application of learning experiences to the discipline. 2. Which outcome(s) will be assessed? Operating Systems: Install, maintain and support network and client operating systems. Network: Install, maintain and support a network given a hypothetical or real LAN or WAN situation.
7 3a. What assessment strategies or methods will be used to assess the outcome(s)? Assessment method will be to evaluate selected artifacts collected from homework assignments of the IT-153 Survey of Operating systems and IT-243 Introduction to Networks courses. 3b. What is the target goal? Students will achieve 3 or higher on a 4 point rubric. 4. What is the Time-line? When will the data be collected? Data/artifacts will be collected during the Spring 2015 Semester When will the data be analyzed for conclusions? At the end of the Spring 2015 Semester 5. Additional Comments or Information. The Assessment Analysis and Conclusions as Implemented 1. Modifications to the above plan We opted to use the course goal from the syllabus with the realization the goal was a much better and measurable outcome. We opted to not use the course outcomes from the syllabus with the realization they were a bullet list of topics. 2. What were the Assessment Strategies? 2a. What were the program level outcomes (PLOs) assessed? Operating Systems: Install, maintain and support network and client operating systems. Network: Install, maintain and support a network given a hypothetical or real LAN or WAN situation. 2b. What were the course level outcomes (CLOs) assessed? Operating Systems: Compare and contrast DOS, *nix (UNIX, Linux, MAC) and Windows operating systems. Network: Prepare the student to pass the CompTia Network+ national certification exam. 2c. What were the assessment methods used to assess the outcomes? IT-153 Survey of Operating Systems Selected questions from the mid term and final exam. IT-243 Introduction to Networks A mid term and final exam that is congruent to the Network+ certification will be part of the course. 2d. What was the Milestone/Target ()? 8. IT-153 Survey of Operating systems Achieve a score of 2 on a 4 point rubric. 9. IT-243 Introduction to Networks The pass score for the national certification is 85%. 3. Achievement or Results 4. Close the Loop or Use of Results 5. The rest of the Story
Exemplary Competent Satisfactory Needs Improvemen t Unacceptabl e 8 Oglala Lakota College Math, Science and Technology Program Learning Outcomes Assessment Form Center: Semester/year: Mode of deliver: Online, hybrid, traditional, or other Are you and adjunct or OLC faculty member? Total number of students in DEGREE Program Total number students enrolled in course. Total number Students Withdrew: Total number students Successfully complete with B or better: Program Learning Outcome Number Program Learning Outcome Core Goals Nature of assessment methods: i.e., Direct or Indirect measures of student learning Outcome result: No of SLO in each Rubric Rating Rubric Rating Possible Explanation (if Results are desirable or undesirable) Proposed changes or strategies (if any) to improve outcome. Recommendations for Planning and Budgeting (if any) to improve outcome. Example Rubric for Evaluating Program Outcomes (PLO) Response Rating Exemplary Approaches problem logically. Shows understanding and correctly applies all mathematical processes. Mathematical computations 5 accurate and without flaw. Competent Approaches problem logically. Uses the correct mathematical processes to solve all problems but makes minor computational errors. 4 Satisfactory Approaches problem logically. Almost always uses correct mathematical processes to solve problems. Makes miner computational errors 3 Needs improvement Approaches problem logically. Generally uses correct mathematical processes to solve problems. Makes computational errors 2 Unacceptable Approach to the problems is not logical. Frails to apply correct mathematical processes to solve the problem. 1
9 Assessment Methods The Math and Science program uses a Program Strategy Form filled out at the beginning of the semester to determine what program outcome will be assessed and what course or courses will be used. A program learning outcome (PLO) form is completed at the end of the semester. A student learning outcomes (SLO) form is used to assess courses within the department. A faculty course feedback form is completed for all courses taught during the semester. Additionally, we coordinate with the General Education director to assess courses for general education outcomes. The Student Course Assessment Form is completed by the students on Jenzabar. The PLO and SLO results are organized and aggregated into the Institutional Effectiveness Plan (IEP) and the annual report. Type of Feedback Math, Science and Technology will review assessment results to make improvements to the programs. The Student Course Assessment Form and Faculty Feedback From will be used to make improvements to courses. How data will be used to improve program or revise curricula Data will be utilized to update curriculum and course content. We will also use results to make program improvements. Plan of Study *Information Technology Faculty reserves the right to design and implement individual plans of study to specific cohorts of information technology students. Individualized cohort plans of study reckon the cooperation and assistance of the students for whom the cohort plan is developed.
Bachelor of Science in Information Technology Traditional Course Rotation Years One and Two Fall Semester One (12 credit hours) MIS 113 Applied Information Processing CORE CORE CORE Year One Spring Semester Two (12 credit hours) SCI 113 Technical Writing CORE CORE CORE Fall Semester Three (13 credit hours) IT 153 Survey of Operating Systems IT 203 Programming IT 243 Introduction to Networks IT134 A+ Certification Year Two Spring Semester Four (12 credit hours) IT 224 PC Design and Assembly IT 273 Bus Information Systems Management Math 253 Discrete Structures IT 290 Internship in IT IT 290 Internship in IT Fall Semester Five Literature Elective IT 323 Command Line Interface IT 333 Network Administration IT 343 Application Software TnT Fall Semester Seven Bachelor of Science in Information Technology Years Three and Four IT 423 Supporting Network Operating Systems IT 474 Network Analysis Year Three Year Four Spring Semester Six Lakota Elective IT 363 Impl & Admin of Web Servers IT 404 Network Protocols Spring Semester Eight Lakota Elective IT 453 Network Security IT 494 Capstone Oglala Lakota College 10
Math, Science and Technology BS in Information Technology Artifact List Class Artifact Rubric Y/N Sci113 Technical Writing Mid-term /Final Project Y IT 133 A+ (A+ Certification) Troubleshooting/Mid-term/Final Exam Y IT 153 Survey of OS Mid-term/Final Exam Y IT 203 Programming Final Project Y IT 243 Network + Cert Mid-term and Final Exam Y IT 273 IT Project Management Final Project Y IT 303 Intro to UNIX/Linux Mid-term and Final Hands-on labs Y IT 313 UNIX/Linux Shell Programming Final Project Y IT 323 CLI Mid-term and Final Project Y IT 333 Network Administration Baseline, troubleshooting, repair, design labs Y IT 403 Network Protocols Final project/4 or 6 packets to decipher Y IT 413 Wireless Communication Hands-on labs and simulator to certification Y IT 453 Network Security (SCNP Cert) Hands-on labs and simulator to certification Y IT 473 Network Analysis Labs Wireshark and dissection, analyzed protocols Y IT 493a Senior Project Peer Review Project Proposal Y IT 493b Senior Project Peer- Review Final Project Y 11