Straight2Bank Web Cash Quick Start Guide Last Updated: March 2015
First Time Login Password / Vasco Token First-Time Login to Straight2Bank Web Using Password First Time Password Login This section illustrates the steps that need to be performed when new user s logon to Straight2Bank for first time with new Straight2Bank Group ID, User ID and a Password received from the Straight2Bank Administrator. 1. Email Password + Hint Q&A Get ready the Straight2Bank Web Password received via Email with title Straight2Bank User Login Password 2. Login to https://s2b.standardchartered.com Enter Group ID Enter User ID Click Login These questions will be used when trying to reset a forgotten password. 4. On the Hint Q&A screen Select the question form the drop down list. Provide the answers to each of the question selected. Click Add. Once 3 questions and 3 unique answers have provided click Finish 5. The user will now be prompted to Change the Password. Enter Old Password (Received via Email) Enter New Password (Case Sensitive) Confirm New Password (Case Sensitive) Click Save First-Time Login to Straight2Bank Web Using Vasco Token This section illustrates the steps that need to be performed when new user s logon to Straight2Bank for the first time with new Straight2Bank Group ID, User ID and Web Vasco Encrypted String received from Straight2Bank Administration. 1. Vasco Encrypted String Email Get ready 1) the Straight2Bank Web Vasco Encrypted String received via Email with title Straight2Bank Web Security Token Activation, and 2) the Shared Secret (PIP) received via Email with title Shared secret for VASCO token. 2. Login to https://s2b.standardchartered.com Enter Group ID Enter User ID Click Login First Time Vasco Token Login Enter the Encrypted String Enter the Shared Secret (PIP) Click Submit System will generate an initial PIN and display it on-screen. 5. Activate the Vasco Token 3. On the next screen, you will be prompted for a Password. Enter Password (Received via Email) Click Proceed Being first time login, you will be directed to Hint Q&A Setup and will be required to select 3 questions and provides answers to the 3 questions selected. The answers to each question must be different and should be of at least 3 characters. User Password Requirements:- Minimum password length is 6 alphanumeric characters. Password is case sensitive and must contain both alpha and numeric characters. Password must not be the same as User Id. Password must not contain more than three repeating characters. Password must be different from email password in at least three characters. If you need any assistance, kindly contact your in country Standard Chartered Client Service representative. 3. On the next screen, click on Initialise PIN 4. You will then be prompted for the Encrypted String and the Shared Secret:- Press on the ON button Token will display Token screen will display message Initial Pin Input the initial PIN (generated in Step 3) Token will prompt you to change the PIN and display NEW PIN Enter your new personal numeric PIN Token will display message PIN CONF Enter the New Pin again to confirm the change of PIN If you need any assistance, kindly contact your in country Standard Chartered Client Service representative. Page 2
Recurring Login Password / Vasco Token Recurring Login to Straight2Bank Web Using Password 1. Login to https://s2b.standardchartered.com Enter Group ID Enter User ID Click Login Recurring Login Using Password Upon successful login, the Straight2Bank Web Homepage will be launched. Recurring Login to Straight2Bank Web Using Vasco Token 1. Login to https://s2b.standardchartered.com Enter Group ID Enter User ID Click Login Recurring Login Using Vasco Token 3. Enter Vasco OTP on the Straight2Bank Web screen and click Proceed Upon successful login, the Straight2Bank Web Homepage will be launched. 2. You will now be prompted for a Password Enter Password Click Proceed The system will prompt you for a one-time password (OTP). 2. Generate Token One-Time Password (OTP) Press on the ON button Token screen will display message PIN Enter your 8 numeric digit PIN Token screen will display APPLI - Press button 1 for Login OTP The token will generate an 8 digit OTP Page 3
Change of Password / Edit Hint Q&A / Forgot Password Change of Password / Edit Hint Q&A / Forgot Password. For changing of password Click on Change Password after login to Straight2Bank. This is applicable for Straight2Bank Web Password Login Users only Forgot password The Forgot Password link is provided on the Straight2Bank login page after you enter you Group ID and User ID. Use this link to Reset the forgotten / lost password. Click Forget Password. Enter Old Password Enter New Password Confirm New Password Click Save When this link is clicked, the following page will be displayed with one randomly selected question from the 3 challenges you have chosen with answers provided in the Straight2Bank Web. Perform steps listed below: Key in the response. (Not case sensitive.) Click Continue To Edit Hint Q&A Edit Hint Q&A button shall allow you to update your answers to the pre-saved questions, after you enter you Group ID and User ID. Click Edit Hint Q&A If the response is wrong same question will be asked again till it reaches the maximum invalid attempts configured. If the Response is correct, Straight2Bank will generate a new password for you. Password and User Name (No Group ID and User ID) will be mailed to you via e-mail to the e-mail address provided in your user profile. You can login to Straight2Bank Web using the new temporary password received in the email. You will be asked for the answer to the pre-saved question in Straight2Bank Web. Input the Answer [The answers to each question must be at least 3 characters and all different questions must have different answers. There is no restriction in giving the previous answer as current answer to the same question.] Click Confirm Once validated, you will be redirected to the change password screen in Straight2Bank Web. Enter Temporary Password (Received via Email) Enter New Password (Case Sensitive) Confirm New Password (Case Sensitive) Click Save Page 4
Create & Edit Payments Straight2Bank Web Payment Workflow starts with 1) Payment Creation 2) Transaction Batching 3) Batch(es) Authorisation and ends with 4) Sending to Bank for processing. Online Creation Quick Payments Edit Payments Edit Batched Instructions To Create Single Transaction 1. Choose the desired payment type from the Cash Management > Transactions > Payment menu To Create Multiple Transaction 1. Create Quick Payments - for Multiple Transactions from templates. Mouse over and click on Quick Payments. 1. To Edit Payments Click Payments 1. To Edit Payments Click Payments Click Edit / Complete Instructions under Payment Tasks Click Edit / Undo Instructions 2. The payments screen will be launched to capture:- Customer Reference Debit Information Payee / Beneficiary Information Payment Amount Exchange Details Instructions Click 2. Click on button for Template Name. 3. Select the relevant template & click Use This Template and proceed to make applicable + permissible changes to. 2. Double Click on the Payment Reference of the transaction for edit. Make changes to the fields applicable and click Complete Transaction. Tick against the Batch Reference to be edited Click Edit Batch 3. Once payment is in Complete status, proceed to: Batch Instruction (or) 4. Clicking on Save and Add will allow you to add on another template by performing Step 2 & Step 3 illustrated above. 3. Once payment is in Complete status, proceed to: Batch Instruction (or) Click to select the transaction for edit and take note of Payment Reference Click Remove Instruction(s) From Batch Add to Existing Batch 5. Click Save button when no more payments need to be added. After which, Select the items Click Save Add to Existing Batch 4. Click 4. Click 2. Click Back To Payment and perform steps listed in the section for Edit Payments. Page 5
Approve / Reject & Un-reject / Send Payments Straight2Bank Web Payment Flow starts with 1) Payment Creation 2) Transaction Batching 3) Batch(es) Authorisation and ends with 4) Sending to Bank for processing. 1. To Perform Authorisation For Batch Authorisation - Mouse over and click Payment Batches. For Transaction Authorisation - Mouse over and click Payment Instructions. Authorisation 3. Payment Instruction(s) Authorisation Click to select the individual transactions for authorisation Click Authorise This Payment 1. To reject payments, from Authorise Batch screen, double click on Batch Reference to view details Reject / Un-reject Instruction(s) 2. To un-reject payments, from the View Batch, click Un-reject Instruction(s). Check against the transaction(s) for inreject Click Un-Reject Instruction(s) 2. Batch(es) Authorisation Click against the One or Multiple Batch References Double click on the Batch Reference No. to view the details (if applicable) Click Authorise Batch Challenge And Response screen will be reflected Check the box against Payment Reference Send Payments Click Save Challenge And Response screen will be reflected 4. To Generate Vasco Token Response for Authorisation Press to turn on the Token The screen will display message PIN Enter your 8 numeric digit PIN Token screen will display APPLI - Enter Button 2 to select transaction authorisation. Enter the Challenge displayed on Straight2Bank screen An 8 digit response will be generated by the Token Enter the response generated by the Token in the Response field and click Submit Click on Enter the Rejection Reason Click Save Click Back Upon successful verification, the payments batch status will be updated to either Partially Signed status or Fully Signed accordingly to your signing arrangement. Once a batch has been fully signed, there are various options available. These include: Print Batch: This prints the high level (summary) details of the batch Unauthorise Batch: This changes the status of the batch from "Fully Signed" to "Batched" Send to Bank: Clicking this option sends the fully authorised batch to Standard Chartered for processing. Page 6
Statements & Intraday Balance Reporting Quick Balances Prior / Intraday Statements Schedule Statements Statements Reports Retrieval From Straight2Bank Web Homepage Quick Balances section displays the balances for accounts you have selected to be your defaults. The balances displayed based on the previous day as well as the latest available balance. To Generate Online Statements Mouse over and click on the statements or reports. To Schedule Statements Mouse over and click on the statements or reports (same step as generating online statements.). Specify the statements reports criteria and click Save as Template. 1. To Retrieve The PDF And CSV Reports Click Home Go to Straight2BankMessage Center Click on the alert message to view the report To Setup Quick Balances Click Select Account Select Account Class Select Company Select Bank Select Currency Specify the statements reports criteria and click Run Report. Enter Template Name. Specify Public or Private Template (Public Template can be used by all whereas Private Template can only be used by the creator.) Click Add a Schedule Click Report Link Clicking on the hyperlinks will allow you to drill-down into the reports to obtain a greater level of detail. Statements reports are available in HTML, PDF and CSV Formats. Specify Schedule Start Date Specify the frequency of the report Specify the report format to be received in PDF or CSV or Message format Click Save Template Click Open or Save Click Close Page 7
Disclaimer This communication is issued by SC Group. While all reasonable care has been taken in preparing this communication, no responsibility or liability is accepted for any errors of fact, omission or for any opinion expressed herein. You are advised to exercise your own independent judgment (with the advice of your professional advisers as necessary) with respect to the risks and consequences of any matter contained herein. SC Group expressly disclaims any liability and responsibility for any losses arising from any uses to which this communication is put and for any errors or omissions in this communication. This communication contains information that is proprietary to SC Group and should not be circulated to third parties without SC Group s prior written approval. SC Group means Standard Chartered Bank and each of its holding companies, subsidiaries, related corporations, affiliates, representative and branch offices in any jurisdiction. No part of this document may be reproduced in any form, electronically stored or transmitted or otherwise disseminated without the express prior written approval of SC Group. Copyright 2013 SC Group. All rights reserved. All copyrights subsisting and arising out of this document belongs to SC Group and may not be copied, distributed, amended, modified, adapted or translated in any way without the prior written consent of SC Group Page 8