Unlock more volume with broad match on Bing Ads

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Unlock more volume with broad match on Bing Ads

Over the past 12 months, we ve invested heavily in broad match technology to deliver increased volume and controls that preserve ad relevance and match consumer intent with keywords that advertisers are bidding on.

Relevance is based on interpretation Keyword match types allow you to decide what it means for your business.

The world of keyword match types Keyword match types are options that Bing Ads uses to determine how closely a search query or other input must match your keyword. Broad match Phrase match Exact match Content match Words in your keyword, in any order, Words as in well as words your closely related keyword, to in your keyword. any order, as well as words closely related to your keyword. Words in your keyword in the same order as a customer's search query or other input even if other words are present in that query. Words in your keyword match a customer's search query or other input exactly. On pages in websites that are part of the content network, when those pages contain a word or words in your keyword, your ad title, or the ad text.

The difference between exact match and broad match

Broad match helps you tap into additional volume, with added controls to deliver quality clicks that perform Quality

In terms of volume, choosing not to invest in broad match is costly 59% 44% Potential impressions lost to competitors when broad match is not used. Potential clicks lost to competitors when broad match is not used. Microsoft internal data, 2015

Controls can make broad match work more effectively for you we ve made them available to leverage 4 86% Number of controls available in Bing Ads to help you manage traffic volume and quality. Microsoft internal data, 2015

Broad match controls: at your service Match type optimization Least restrictive Exact negative keywords Phrase negative keywords Broad match modifier Most restrictive

This all sounds good but what s the impact to quality? 76% Monthly Broad match conversion as a percentage of exact match Frequency of updates to Bing Ads matching technology Microsoft internal data, 2015

Quality is top of mind for us We continue to strengthen broad match performance. Extensive investment in matching technology includes: Click prediction modeling Matching technology fine-tuning Past, present, customized algorithms Quality / relevance protection Conversion and click quality metrics

Just recently, we made the following updates based on your feedback Brand Intent People Intent Geography Intent Product Intent

We ve shown you the true potential of broad match. Now let s see how broad match modifier stacks up against broad match. You may say, broad match modifier converts better, right?

It depends. Broad match modifier has a slightly better conversion rate compared to broad match. Modifier 76% Conversion Rate as % of Exact Match 86% 10% Modifier Conversion Rate as % of Exact Match Slightly better conversion rate in general. However, the rate varies by industry. Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

However, broad match modifier leaves untapped clicks and conversions on the table Modifier 87% More Clicks 85% More conversions brought by Microsoft internal data, 2015

Ultimately, you make the choice you are in control Modifier Depending on your goal and the nature of your industry, you could benefit from the higher conversion rate of broad match modifier, like in the Retail industry. However, you do leave additional clicks and conversions on the table when using it alone. Microsoft internal data, 2015

Let s see how broad match stacks up by top industries.

Learn how broad match performs against other match types Phrase Match Exact Match 72% 23% 45% Untapped conversions available through Microsoft internal data, 2015

Your business is unique, learn how broad match stacks up across Retail Phrase Match Exact Match 71% 22% 39% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Retail Modifier 86% 87% more conversions, however with a 17% lower conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Technology & Telecommunications Phrase Match Exact Match 68% 19% 40% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Technology & Telecommunications Modifier 89% 90% more conversions with the same conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Careers and Education Phrase Match Exact Match 86% 26% 53% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Careers and Education Modifier 87% 81% more conversions and a 28% better conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Financial Services & Insurance Phrase Match Exact Match 50% 16% 38% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Financial Services and Insurance Modifier 89% 90% more conversions and a 16% better conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Travel & Transportation Phase Match Exact Match 48% 14% 36% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Travel & Transportation Modifier 82% 75% More conversions and a 3% better conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Automotive Phrase Match Exact Match 95% 32% 61% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Automotive Modifier 86% 83% More conversions, with a slightly 3% lower conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across CPG Phrase Match Exact Match 44% 20% 18% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across CPG Modifier 90% 92% More conversions, but a 17% lower conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Entertainment Phrase Match Exact Match 111% 25% 88% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Entertainment Modifier 88% 91% more conversions and a 64% better conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Your business is unique, learn how broad match stacks up across Health and Wellness Phrase Match Exact Match 92% 33% 39% Untapped conversions available through Microsoft internal data, 2015

See how broad match performs against broad match modifier across Health and Wellness Modifier 91% 92% More conversions with a 11% lower conversion rate Microsoft internal data, 2015. Conversion rate is defined as: broad match conversion rate as % of exact match; broad match modifier conversion rate as % of exact match

Broad match best practices to take your campaigns to new heights 1. 2. 3. 4. 5. Ensure your campaigns are opted into broad match to get maximum reach without sacrificing quality with other match types. Dial broad match up or down depending on conversion value by bidding explicitly for each match type relative to performance. To further enhance control, use negative keywords to block unwanted query matches. Refine with additional negative keywords as needed. Remember to leverage Opportunities Tab and Bing Ads Intelligence Tool for more customized broad match keyword suggestions. As a last resort, leverage broad match modifier to set restrictive limits, keeping in mind that broad match modifier can block up to 90% of broad match potential volume.

The Match type column shows keyword suggestions for Broad, Phrase and Exact terms Looking for some keyword inspiration to refine broad match? Try using the keyword suggestions available in the Opportunities tab within Bing Ads, as well as the API.

Want to dive in and learn more? Here are some additional resources to help you get the most out of broad match. Training // Keyword match options Video // About broad match modifiers Video // Target ad delivery with negative keywords Best practices // Five quick tips for boosting quality score

2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.