WebSphere Everyplace Service Delivery V5 offers expanded opportunity into the mobile e-business world

Software Announcement March 30, 2004 WebSphere Everyplace Service Delivery V5 offers expanded opportunity into the mobile e-business world Overview WebSphere Everyplace Service Delivery V5 is a family of offerings that combines and integrates the entire IBM middleware infrastructure needed to connect, adapt, manage, transform, and scale today s Web applications and legacy data into tomorrow s pervasive applications. WebSphere Everyplace Service Delivery V5 helps ensure future interoperability with networks, devices, and applications through adherence of industry standards. Mobile portals are an important strategy for wireless carriers who want to gain market advantage, increase customer loyalty, and increase revenues by leveraging the data market. To drive subscriber growth, it is essential for a mobile portal solution to offer easy-to-use services and applications to attract and retain customers, as well as provide an environment that simplifies integration by application and content providers for delivery of their services. WebSphere Everyplace Mobile Portal is an advanced content adaptation product that addresses several important elements of a mobile portal strategy and includes WebSphere Portal as one of its components. WebSphere Everyplace Mobile Device Update is a service offering available with the WebSphere Everyplace Service Delivery V5. It is complementary to the Mobile Portal and may be purchased to provide eligibility for updates on additional device support as they become available. Key prerequisites Passport Advantage Agreement AIX V5.1, or V5.2 or Solaris V2.8, or V2.9 Refer to the Technical information section for details. Planned availability dates April 30, 2004: Electronic software and documentation delivery May 28, 2004: Media and documentation At a glance WebSphere Everyplace Service Delivery V5 includes: WebSphere Everyplace Mobile Portal Structure for a Web site or Carrier home page Structure for portlet applications Support for device-independent markup language ( write once, render many ) Tooling support for application development WebSphere Everyplace Mobile Device Update Eligibility of updates for additional device support as they become available This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 204-051

Description WebSphere Everyplace Service Delivery V5 increases the reach of new and existing applications across mobile or land line networks to mobile computing devices and users. It is a proven solution that reduces risk, time-to-market, and integration challenges. WebSphere Everyplace Service Delivery V5 components and features offer the Service Delivery Platform necessary for a Service Provider to meet their business objectives. The integration of the components and features enable a pluggable and scalable approach to network delivery. Building new services on a common infrastructure eliminates the silo problem that is common in the Service Provider industry. You can start mobile e-business quickly by installing and using the features of WebSphere Everyplace Service Delivery V5 that are required to help meet your business objectives. You can grow quickly by adding new features and capabilities as necessary. WebSphere Everyplace Mobile Portal enhances and improves the user experience. Support for the mobile portal navigation model enables more usable and flexible navigation on wireless devices. A mobile portal represents a set of pages with menu links (text or icons) that navigate to a sub-menu or content page. WebSphere Everyplace Mobile Portal also offers: Navigation, personalized experience, multi-device rendering User registration and profile management from land line Web sites Security, access control, single sign-on Aggregates any mix of applications into a unified display The device-specific adaptation of WebSphere Everyplace Mobile Portal offers the following benefits: Defines an Model View Control (MVC) structure, modes, and view states Offers services for storing data, single sign-on, content access, and more Includes integration services such as click-to-action, page sequencing, enterprise applications, and collaboration Separates portlet development from page layout and branding Supports application integration on the screen Diversity of mobile devices continues to increase, as do their capabilities. Devices differ in their physical characteristics (screen size, keyboard), as well as in the markup languages supported by their browsers. Providing a high-quality user experience is increasingly dependent on device-aware tooling and runtime device recognition that can optimize delivery based on device-specific capabilities. Features of WebSphere Everyplace Mobile Portal include: Enablement 204-051 -2-

An easy, cost-effective way for content and application providers to deliver revenue-producing content and services, and minimize the complexity of integration -- Device-independent markup language ( write once, render many ) called XML-based Device Independent Markup Extensions (XDIME) -- Access to a database containing mobile device characteristics -- Tooling support for application development markup/layout editors, samples, APIs, documentation -- Templates for rapid site development and enforcement of style guidelines -- XSLTs to translate existing markup to new XHTML and future XHTML devices Tooling For application developers, the Everyplace Toolkit provides access to pervasive services through the WebSphere Studio tools. The Everyplace Toolkit is based on proven technologies and uses open standards to increase application usage. Manage Mobile Pages Portlet A design-time portlet for Portal Administrators and marketing personnel to create mobile portal style navigation. The mobile pages navigation tree is stored in the navigation model of WebSphere Portal, and consists of nodes that represent pages, URLs, labels, or portlets. At runtime, the XDIME aggregator displays the navigation created by Manage Mobile Pages. Manage Mobile Pages also supports the configuration of meta-data for each navigation node and portlet on a page. Some meta-data will be standard (device characteristics, icons) and understood by the XDIME aggregator. Configuration of custom meta-data is also supported, but a custom aggregator or other functionality would be required to use this data. Support for meta-data configuration enables a higher quality user experience by fine-tuning content delivery based on device type and capabilities for instance, filtering image and audio content when a device does not support those features, or filtering content based on device type or manufacturer. At runtime, the aggregator queries the meta-data for a node to determine whether the corresponding page, URL, label, or portlet will be included in the display output. Manage Mobile Pages portlet will create the navigation for wireless devices and PDAs, and support the configuration of meta-data as provided by the Extended Attributes Configuration Portlet. Preload Notices Typically informational pages that are optionally displayed after a link is selected and before it is displayed. They may be used to insert special promotional advertisements, notify users of billable charges associated with a selection, or provide a warning regarding the content to be displayed. Manage Mobile Pages portlet will: -- Allow configuration of where preload notices appear in the navigation -- Allow selection of pre-defined rules for determining when a preload notice is displayed -- Provide a mechanism for navigation to flow from the preload notice to the target link XDIME Aggregator The role of an aggregator in WebSphere Portal is to collect information about a user s request, select related pages or portlets, and aggregate the output for display. The XDIME aggregator extends the existing aggregation support in WebSphere Portal to XDIME. When the WebSphere Everyplace Mobile Portal receives a request from a device, the XDIME aggregator uses the navigation tree created by the Manage Mobile Pages to select and aggregate the output (pages, portlets, URLs) in XDIME. During the process of aggregation, the aggregator evaluates the meta-data attributes for each navigation node. For instance, the aggregator queries the attributes to display appropriate icons or alternate text. Also, the device capability attributes are compared with those defined by the device policy database to determine whether to present the corresponding page, URL, or portlet for the node. The aggregator also supports display of preload notices. XDIME Portlets A set of XDIME portlets is provided to demonstrate out-of-box capability, and as samples for development purposes. -- My Favorites, Weather, Mobile Welcome, Reminders (view only), and World Clock (local time only) Multi-Channel Server (MCS) MCS is the runtime component that transforms XDIME input by matching it with policies in the device repository to generate device-specific sites. The runtime supports generation of multiple markup languages, including XHTML Basic, XHTML Mobile Profile, WML, and HTML. The runtime will be integrated with the WebSphere Portal via Portal Filter and Portlet Filter integration. Portlets generating XHTML-MP, XHTML Basic, or WML markup will utilize the Portlet Filter to render its content via WebSphere Everyplace Mobile Portal. The Portlet Filter applies an XSLT style sheet as part of the transformation. Two XSLTs will be included (custom XSLTs can be created as needed): -- XHTML Mobile Profile or Basic to XDIME -- WML to XDIME Repository of mobile device policies Policies define visual presentation elements (such as, page layouts and style sheets) and device attribute information. The repository is queried by the runtime to generate device-specific markup, and is also consulted by the Manage Mobile Pages, XDIME aggregator, and tooling. Everyplace Toolkit V5.0 for WebSphere Studio The Everyplace Toolkit for WebSphere Studio is an extension to WebSphere Studio for WebSphere Everyplace Service Delivery application development. The Everyplace Toolkit provides the necessary tools to develop portlet applications for mobile devices. The following components of the Everyplace Toolkit are targeted for WebSphere Everyplace Mobile Portal: -3-204-051

Java Portlet Wizard which includes markup support for the following mobile markups HTML WML CHTML XDIME WebSphere Studio-based Policy Manager, which is used to create policies that are referenced in the XDIME markup and used by MCS to make the best decision for emitting device-dependent markup to a target device, will be included Sample XDIME portlet application MCS runtime and XDIME aggregator support for the Toolkit unit test environment (UTE) Toolkit UTE extensions to support the MCS runtime and XDIME Aggregator Note: Everyplace Toolkit V5.0 for WebSphere Studio requires WebSphere Studio Site Developer V5.1 as a prerequisite. The customer must purchase WebSphere Studio Site Developer V5.1 separately. WebSphere Everyplace Service Delivery V5 provides for today s pervasive marketplace and supports future growth in the following areas: Content Adaptation Content Adaptation extends applications to new classes of pervasive computing devices that have different characteristics (storage, screen size). Services WebSphere Everyplace Service Delivery V5 also uses a lightweight directory access (IDS V5.1) server that supports a variety of schema, referrals, authentication mechanisms, and related specifications. Additional software included with WebSphere Everyplace Mobile Portal V5: WebSphere Portal Enable V5.0.2 WebSphere Studio Site Developer V5.0 WebSphere Application Server Edge Components V5.0 WebSphere Translation Server V5.0 IBM Directory Server (IDS) V5.1 DB2 Enterprise Edition 8.1 WebSphere Application Server V5.0.2 Everyplace Toolkit V5.0 for WebSphere Studio Accessibility by people with disabilities WebSphere Everyplace Service Delivery V5 is an integrated server-side infrastructure offering that enables the design and deployment of service provider solutions, including the enablement of pervasive technologies for: Multiple enterprise hosting capability Portal based user preferences UIs WebSphere Everyplace Service Delivery V5 provides the following accessibility features for the following environments: Web Applications: Summarizes the content of each graph and chart, or uses the logdesc attribute to link to the description or data. When an applet, plug-in or other application is required to be present, provides a link to one that is directly accessible, or provides alternate content for those, which are not directly accessible. Provides methods for skipping over navigation links to get to main content of page. Provides a title for each FRAME element and frame page. Provides an accessible source for each frame. All information conveyed with color is also conveyed in the absence of color. Avoids causing content to blink, flicker, or move. Accessibility using available tools has been tested. Java Applications: Provides keyboard equivalents for actions. Does not interfere with keyboard accessibility features built into the operating system. Implements the Java Accessibility API. Sets the focus. Associates labels with controls, objects, and icons. Uses color as an enhancement, not as the only way to convey information or indicate actions. Supports system settings for high contrast for all user interface controls and client area content. Supports system settings for size, font, and color for all user interface controls. Provides an option to adjust timed responses or allow the instruction to persist. Avoids the use of blinking text, objects, or other elements. Accessibility verified using standard accessibility test tools or through manual methods Product positioning WebSphere Everyplace Service Delivery V5 allows customers to purchase only the functionality they require while delivering a consistent architecture to build on, if and when desired. To meet these varying needs, WebSphere Everyplace Service Delivery V5 will offer various features, designed to allow the Service Provider to build and expand their infrastructure as required to meet growing customer demands and requirements. WebSphere Everyplace Mobile Portal is an excellent starting point, and lays the foundation for future growth and expansion. Trademarks Everyplace is a trademark of International Business Machines Corporation in the United States or other countries or both. WebSphere, Passport Advantage, AIX, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Java is a trademark of Sun Microsystems, Inc. Other company, product, and service names may be trademarks or service marks of others. 204-051 -4-

IBM US Announcement Supplemental Information March 30, 2004 Offering information Product information is available through the Offering Information Web site http://www.ibm.com/common/ssi Information is also available through the Passport Advantage Web site http://www.ibm.com/software/passportadvantage Publications No hardcopy publications are shipped with this product. The IBM Publications Center http://www.ibm.com/shop/publications/order The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card in the U.S., or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge. The IBM Publications Notification System (PNS) http://service5.boulder.ibm.com/ pnsrege.nsf/messages/welcome The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. The site is available in English and Canadian French. Technical information Hardware requirements: WebSphere Everyplace Mobile Portal V5 requires one of the following environments: IBM pseries with AIX V5.1, with AIX V5.1 PTF levels installed pseries with AIX V5.2, with AIX V5.2 PTF levels installed Sun with Sun Solaris 2.8 or 2.9 installed The exact system and available disk space requirements will vary depending on the WebSphere Everyplace Mobile Portal V5 components that are selected for installation and the number of subscribers, applications, and resources to be supported in each customer environment. WebSphere Everyplace Mobile Portal V5 includes support for mobile device types that support the following protocols: WML 1.1, 1.2, and 1.3 XHTML Basic 1.0 XHTML Mobile Profile 1.0 HTML 3.2 and 4.01 An extensive list of devices have been tested, however to help ensure seamless integration, the specific devices being used by the customer should be reviewed with the IBM Sales Representative. Software requirements: Portal V5 requires: WebSphere Everyplace Mobile Either IBM AIX V5.1, or AIX V5.2, with PTF levels installed, or Sun Solaris 2.8 or 2.9 Either DB2 8.1 UDB with Fixpack 1, or Oracle V8.1.7 or V9i (V9.2.0.1). DB2 UDB 8.1 is included with WebSphere Everyplace Mobile Portal but, if Oracle is used, it must be purchased separately. A supported Internet browser for Web browser-based administrative access: Supported browsers: -- Internet Explorer 6.0 (Microsoft Windows ) -- Netscape 7.0 (Microsoft Windows, AIX, Solaris) -- Mozilla 1.4 (Microsoft Windows) The Everyplace Toolkit V5.0 that is a component of the WebSphere Everyplace Mobile Portal product requires: Microsoft Windows 2000 Either WebSphere Studio Site Developer V5.1.0 or WebSphere Studio Application Developer V5.1.0 Portal Toolkit V5.0.2 (this will be silently installed if not already installed) Customers may include other applications, such as firewalls, as required for their specific situation. For more information about WebSphere Everyplace Service Delivery V5, refer to the Pervasive Computing Division Web site http://www.ibm.com/pvc Additional details about some of the WebSphere Everyplace Service Delivery V5 components may be found on the following Web site http://www.ibm.com/pvc Limitations: WebSphere Everyplace Service Delivery V5 includes some programs that have limited use license terms, excluded components and other product unique terms and conditions. You must refer to your WebSphere Everyplace Service Delivery V5 License Information (LI) for a complete description of these terms. These programs are to be used only in conjunction with This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 204-051

WebSphere Everyplace Service Delivery V5. For full use outside of the WebSphere Everyplace Service Delivery V5 environment, the customer should acquire separate licensing for these products. Some of the key specific limitations included in the License Information of the WebSphere Everyplace Mobile Portal V5 product are: The WebSphere Everyplace Service Delivery consists of several individual components (each also referred to as programs or program components ). Program components may be used only within the program environment as described in documentation accompanying the program. In addition, any client function elements or code included with components of the program may be used only in conjunction with such component of the program, subject to any additional restrictions below. You are authorized to install and use the program on a machine with a single processor (or a machine with multiple processors, if you acquire a Proof of Entitlement for the program for each processor in such machine). Some of the components of the program are provided in source code form. Notwithstanding anything to the contrary in the IBM International Program License Agreement (IPLA), Warranty is only provided for the unmodified, binary code versions of these components included in program packaging, and not for the source code for these components or for any modifications of such components you may create. IBM is providing this source code on an As Is basis, without warranty of any kind (either express or implied) including, without limitation, any implied warranty of merchantability and fitness for a particular purpose and any warranty of non-infringement. In addition to these terms, certain components of the program have program-unique terms which apply to the referenced component of the program. Program-unique terms WebSphere Everyplace Mobile Portal: This program is specifically packaged and priced to meet the needs of the service provider. Therefore, use of the Mobile Portal product is restricted to the serving of content to those subscribers (or hosted enterprises with paying subscribers), following a carrier defined tariff structure. As an additional prerequisite to such use of the program, you must also agree to the terms of the Attachment for Service Providers to the IBM International Passport Advantage Agreement. By using the program to provide services, you agree to be bound by the additional terms of the Attachment. Note: Service Providers should contact their IBM Representative for the above reference Attachment for Service Providers to the IBM International Passport Advantage Agreement. WebSphere Everyplace Mobile Device Update: If a customer acquires the WebSphere Everyplace Mobile Device Update in connection with WebSphere Everyplace Mobile Portal, they must acquire WebSphere Everyplace Mobile Device Update for all WebSphere Everyplace Mobile Portal Licenses. WebSphere Portal Enable Components: The program includes portions of WebSphere Portal Enable for Multiplatforms V5.0.2, which includes, without limitation, WebSphere Portal Server (Portal Component), WebSphere Application Server (Portal WAS Component), WebSphere Studio Site Developer (Portal WSSD Component), IBM Directory Server (Portal Directory Server Component), WebSphere Application Server Edge Component (AS Edge Component), and WebSphere Translation Server (Portal TS Component). Except as otherwise specified, the license to the program entitles you to install one copy of the WebSphere Portal Enable Components on one processor, which must be the same processor on which the program is installed. Install the WebSphere Portal Enable Components (using the development installation option) on a reasonable number of single-user workstations for the sole purpose of testing voice-enabled portal applications (portlets) only, and not for the deployment, or execution of any such applications. You are not authorized to use WebSphere Portal Enable for Multiplatforms provided with the program to create, test, deploy, publish or execute html or non-voice enable applications. Portal Component: The Portal Component consists of, but is not limited to, a functional framework, transcoders, device profiles, a development toolkit, documentation and installation, and administrative capability. The Portal Component contains JavaBeans, (each referred to in this subsection as JavaBean Components ) that, subject to this LI or the IBM IPLA, may be used by you in other products within your enterprise. Subject to this agreement and all of the terms and conditions in this section, IBM grants you the rights to reproduce JavaBean Components and include the unmodified JavaBean Components in your products. Notwithstanding any other terms in this agreement, your license to use the program is conditioned on you not using the Portal Component to access, process, distribute, or manipulate (collectively filter ) any materials unless you have the rights to filter such materials using the program because you either own the materials or have acquired sufficient rights to so filter the materials. You also represent and warrant that if you do filter any materials using the Portal Component, you have the rights to so filter the materials. Transcoders created by you or a third party (each referred to as your transcoders ) can also, subject to this agreement, be used with the framework. Neither these transcoders, the transcoders shipped with the Portal Component, or the transcoding framework may be used for any other purpose than to transcode program content. IBM does not provide any warranty for your products or your transcoders. IBM s warranty obligations with respect to the JavaBean components and the framework are limited to those set forth under limited warranty in this agreement. You, and not IBM, are responsible for the overall results achieved by your products or your transcoders. Portal WAS Component: Except as provided below, the license to the program entitles you to install and use one copy of each Portal WAS Component on the same machine as the program for each valid Proof of Entitlement to the program that you acquire, notwithstanding the inclusion of multiple versions, releases, and translations (including versions, releases, and translations of a component for multiple operating systems) of a component in the packaging for the program. Portal WebSphere Studio Site Developer Component: The program s WebSphere Portal Enable Component includes portions of WebSphere Studio Site Developer (Portal WSSD Component). 204-051 -2-

Note: The following program-unique terms apply to the WSSD Program if it is being run using a Linux distribution, or if it is being run using the Windows platform, with exceptions. These exceptions are clearly delineated in this section of the license. You are entitled to install one copy of WSSD on a workstation. WSSD can only be used to develop/test/deploy portal applications. In addition, the following components of the WSSD program may be used only for the purposes of evaluating, demonstrating, developing, or testing application programs in conjunction with your licensed use of the WSSD program. The WSSD program s test runtime environment includes an embedded copy of WebSphere Application Server product (including the Merant DataDirect SequeLink components, the Embedded WAS Product). You are authorized to install and use one copy of the Embedded WAS product as part of the program s test runtime environment, on a single machine. Your use of the Embedded WAS product is limited to use for evaluating, demonstrating, developing, or testing application programs in conjunction with your licensed use of the WSSD program. Except as modified by this paragraph, your use of the Embedded WAS product is subject to the terms set forth above for WAS, including the README.TXT file and LICENSE.TXT files which accompany WAS. DB2 UDB Components: The WSSD program includes portions of DB2 Universal Database. You are authorized to install and use one copy of these components only in association with your licensed use of the program for the storage and management of data used or generated by the WSSD program, and not for other data management purposes. For example, this license does not include inbound connections to the database from other applications for queries or report generation. You are authorized to install and use these components only with and on the same machine as the program. Use of these components or any portion thereof for any other purpose, including without limitation productive use of the components or any portion thereof in or with your application programs or distribution of the components or any portion thereof in or with your application programs, is not permitted. If you wish to make use of the components or any portion thereof for uses other than as provided above such as productive use in conjunction with your application programs, contact IBM for details on charges and license terms. The components and features of the WSSD program are to be used only for the development of applications using this WSSD program. You may not use any components or features of this WSSD program with any other program. DB2 Universal Database Component: The program s WebSphere Portal Enable Component includes portions of DB2 Universal Base (DB2 UDB Component). You are authorized to install and use the DB2 UDB Component only in connection with your licensed use hereunder of the WebSphere Portal Enable Component for the storage and management of data used or generated by the WebSphere Portal Enable Component, and not for other data management purposes. For example, and without limitation, the license to the program does not include inbound connections to the DB2 UDB Component from other applications for queries or report generation. WebSphere Application Server Edge Components Component: The program s WebSphere Portal Component includes portions of WebSphere Application Server Edge Components (AS Edge Component). You are authorized to install and use the AS Edge Component only in connection with your licensed use hereunder of the WebSphere Portal Enable Component for the storage and management of data used or generated by the WebSphere Portal Enable Component, and not for other data management purposes. Portal Directory Server Component: The license to the program entitles you to install and use, from the media provided with the program, one copy of the Portal Directory Server Component. The specific limitations are included in the LI that is provided with the WebSphere Everyplace Mobile Portal V5 product. This license can be viewed at http://www.ibm.com/software/sla Planning information Customer responsibilities: It is strongly recommended that each customer develop an integration plan for WebSphere Everyplace Service Delivery V5, including an appropriate integration services agreement with IBM Global Services or other capable integration service provider. Contact your Pervasive Computing Division representative or IBM Global Services representative for more help with determining the best Solution for your specific environment. Direct customer support: Direct customer support is provided by IBM Operational Support Services Support Line. This fee service enhances customers productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services Support Line will help answer questions pertaining to usage and suspected software defects for eligible products. Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968). Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the program announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and electronic access into the IBM support organizations. Packaging: WebSphere Everyplace Mobile Portal V5 is distributed on a CD-ROM that includes: Softcopy License Information and International Program License Agreement Product code Product Publications in softcopy (refer to the Publication section) WebSphere Everyplace Mobile Device Update is distributed on a CD-ROM that includes: Softcopy License Information and International Program License Agreement Product code -3-204-051

Product instructions in softcopy Security, auditability, and control WebSphere Everyplace Service Delivery uses the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Product information Ordering information Licensed function Product Product title group category WebSphere IBM Pervasive WebSphere Everyplace Computing Everyplace Mobile Portal Division Service Delivery WebSphere IBM Pervasive WebSphere Everyplace Computing Everyplace Mobile Device Division Service Update Delivery WebSphere Everyplace Mobile Portal and WebSphere Everyplace Mobile Device Update are licensed per processor. WebSphere Everyplace Mobile Device Update is a service that, if licensed, must be licensed on a one for one basis with WebSphere Everyplace Mobile Portal. Passport Advantage program licenses WebSphere Everyplace Service Delivery Description WebSphere Everyplace Mobile Device Update WS EP Mobile Device Update Per Processor SW Maintenance Annual Renewal WS EP Mobile Device Update Per Processor License & SW Maintenance 12 Months WS EP Mobile Device Update Per Processor SW Maintenance Reinstatement 12 M WebSphere Everyplace Service Delivery Description WebSphere Everyplace Mobile Portal WS Everyplace Mobile Portal Per Processor SW Maintenance Annual Renewal WS Everyplace Mobile Portal Per Processor License & SW Maintenance 12 Mont WS Everyplace Mobile Portal Per Processor SW Maintenance Reinstatement 12 Part number E0195LL D53NBLL D53NCLL Part number E0194LL D53N9LL D53NALL Passport Advantage supply Description WS EVERYPLACE MOBILE PORTAL V5.0.0 Media Pack Multilingual(French, Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, English US, Italian) Solaris (SUN Microsystems), AIX V5.x CD-ROM Digital Disk ISO 9660 Standard V5.0.0 WS EP MOBILE DEVICE UPDATE V5.0.0 Media Pack Multilingual(French, Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, English US, Italian) Solaris (SUN Microsystems), AIX V5.x CD-ROM Digital Disk ISO 9660 Standard V5.0.0 Part number BK05EML BK05FML Passport Advantage customer: media pack entitlement details Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack. WebSphere Everyplace Mobile Portal V5.0.0 Entitled maintenance Media packs Part offerings description description number WebSphere WS Everyplace BK05EML Everyplace Mobile Portal Mobile Portal Proc Multilingual(French, Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, English U.S., Italian) Solaris (SUN Microsystems), AIX V5.x CD-ROM Digital Disk ISO 9660 Standard WebSphere Everyplace Mobile Device Update V5.0.0 Entitled maintenance Media packs Part offerings description description number WebSphere WS EP Mobile BK05FML Everyplace Device Update Mobile Device Multilingual(French, Update Proc Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, English U.S., Italian) Solaris (SUN Microsystems), AIX V5.x CD-ROM Digital Disk ISO 9660 Standard 204-051 -4-

Terms and conditions This product is only available via Passport Advantage. It is not available as shrinkwrap. Agreement: IBM IPLA. Proofs of Entitlement (PoE) are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. LI form number: L-DCHN-5Q6TFL Limited warranty applies: Yes Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure. Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program. Copy and use on home/portable computer: No Volume orders (IVO): No Passport Advantage applies: Passport Advantage Web site Yes, and through the http://www.ibm.com/software/passportadvantage Usage restriction: Yes Refer to the following web site to review a copy of the license for WebSphere Everyplace Mobile Portal V5 http://www.ibm.com/software/sla Software maintenance applies: Yes Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the program announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and electronic access into the IBM support organizations. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available. While your Software Maintenance is in effect IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. This assistance is not available to your end users. IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide http://techsupport.services.ibm.com/ guides/handbook.html Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. For more information, about the Passport Advantage Agreement refer to the IBM International Passport Advantage Agreement Software Announcement 201-202, dated July 10, 2001. or visit the Passport Advantage Web site http://www.ibm.com/software/passportadvantage IBM operational support services support line: No iseries software subscription applies: No IBM Electronic Services IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eserver. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent. IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems. The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eserver system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. -5-204-051

To learn how IBM Electronic Services can work for you, visit http://www.ibm.com/support/electronic Passport Advantage Prices For Passport Advantage information and charges, contact your IBM Marketing Representative or authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site http://www.ibm.com/software/passportadvantage To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). Trademarks Everyplace, iseries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, WebSphere, AIX, pseries, the e-business logo, DB2, DB2 Universal Database, and eserver are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft and Windows are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. 204-051 -6-