USER GUIDE VOYAGES-SNCF.EU
HOMEPAGE - UNCONNECTED 2
HOMEPAGE - UNCONNECTED URL address remains the same Login: username & password remain the same Create a new agency account 3
CREATE A NEW AGENCY ACCOUNT New agency registration will create a new agent login at same time 4
CREATE A NEW AGENCY ACCOUNT 5
CREATE A NEW AGENCY ACCOUNT 6
CREATE A NEW AGENT ACCOUNT 7
MODIFY AN AGENT ACCOUNT 8
HOMEPAGE - CONNECTED Access MY ACCOUNT Access MY BOOKINGS Access SAVED SEARCHES Search engine News Promotions 9
MY ACCOUNT Edit account details Add photo Access MY ACCOUNT Access MY BOOKINGS Access SAVED SEARCHES Sign out 10
ADMIN LOGIN - MY ACCOUNT Agencies can designate an admin user (Manager Owner Accountant) Agent maintenance View all agents Create new agent login Reset passwords Delete agent login Run reports for all agent bookings Assign alternate agent to bookings Preferences Departure city Add logo to invoice Access MY BOOKINGS & SAVED SEARCHES 11
AGENT LOGIN - MY ACCOUNT Add photo Access MY BOOKINGS Access SAVED SEARCHES View only their own bookings Add delivery addresses Preferences Departure city Share booking with agent colleague Add logo to invoice 12
MY BOOKINGS Sort by Booking number View Agent Booking date Expiration date Departure date Status Passengers Value Commission Value of booking Status Admin login will see all agent bookings 13
MY BOOKINGS - EXPANDED Click anywhere on a booking line to expand the choices Functionalities View booking Send to client Assign to a colleague Rename booking Request refund 14
MY SAVED SEARCHES Quick access Return to launch and complete booking 15
HOMEPAGE Access MY ACCOUNT Access MY BOOKINGS Access SAVED SEARCHES Search engine News Promotions 16
SEARCH ENGINE 17
RESULTS PAGE Edit or save search Display of different classes and up to 12 fares per train No flex Semi-flex Flex Functionalities More filters Fare details Fare Comparator Quick Quote Estimator 18
MORE FILTERS Filters available Price Duration Carriers (depending on the OD) Flexibility 19
FARE DETAILS 20
FARE COMPARATOR Click on heart icon to add fare to compare Maximum 3 fares View in one screen Journey Duration Delivery method Connection Fare name Sales & aftersales conditions Proceed to add fare to shopping cart Export in PDF 21
FARE COMPARATOR Proceed to add fare to shopping cart Export in PDF to send to the client for decision making View in one screen Journey Duration Delivery method Connection / Changes Fare name Scroll down for Sales & aftersales conditions 22
FARE COMPARATOR View in one screen Journey Duration Delivery method Connection Fare name Sales & aftersales conditions Show Onboard Services 23
QUICK QUOTE ESTIMATE 24
QUICK QUOTE ESTIMATE 25
PASSENGER INFORMATION Once ticket(s) selected Saved passengers Title First name Last name Loyalty programme Card number Birth date 26
SEATING PREFERENCES 27
SEATING PREFERENCES 28
SHOPPING BASKET Booking Number Name booking Expand booked product Cost summary Save basket Hold Booking (Only screen to Hold Booking) Empty Cart (Only screen to Empty Cart) 29
COST SUMMARY Delivery fee Processing fees Hide or view commission Net price Save basket to continue shopping Hold Booking (Only screen to Hold Booking) Empty Cart (Only screen to Empty Cart) Checkout 30
TICKETING OPTIONS Depending on the OD Print @ Home Print @ the station Postal delivery 31
BASKET SUMMARY Delivery fee Processing fees Hide or view commission Net price Proceed to payment 32
PAYMENT Expand booked products Cost summary for client view Delivery fee Processing fees Hide or view commission Net price Proceed to payment 33
PAYMENT 34
CONFIRMATION PAGE 35