IBM Data Protection for Virtual Environments: Extending IBM Spectrum Protect Solutions to VMware and Hyper-V Environments

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The Challenges ESG Lab Review IBM Data Protection for Virtual Environments: Extending IBM Spectrum Protect Solutions to VMware and Hyper-V Environments Date: August 2015 Author: Vinny Choinski, Senior Lab Analyst; and Aviv Kaufmann, Lab Analyst Abstract: This ESG Lab Review documents remote hands-on testing of IBM Spectrum Protect solutions for virtual environments formerly called Tivoli Storage Manager and FlashCopy Manager with a focus on ease of use, flexibility, and architecture efficiency. In spite of its many associated benefits, server virtualization can and does present numerous IT challenges. As an example, efficiently protecting and recovering business assets in highly virtualized environments often proves to be more difficult than originally planned. Even organizations that are highly successful in recovering data in their traditional backup and restore environments constantly look for ways to improve RTO/RPO and overall protection efficiency for their virtual environments. In fact, ESG research indicates that only 17% of survey respondents rely solely on file-level backups as compared with a combined 72% who leverage snapshot technology at the datastore level (see Figure 1). 1 Figure 1. Mechanisms for Protecting Hyper-V and VMware Virtual Machines Mechanisms used to protect Hyper-V virtual machines vs. VMware virtual machines. (Percent of respondents, multiple responses accepted) Snapshots of the datastores via storage systems Replication of storage volumes/luns Replication within virtualized applications (e.g. database mirroring, DAG) Snapshots of virtual machines Additional backups/dumps of data from within the virtualized applications Extension of on-premises backup with cloud-based repositories We do not use any other approaches besides virtual machine backups 40% 32% 39% 30% 36% 31% 33% 32% 27% 30% 20% 26% 8% 9% 0% 10% 20% 30% 40% 50% Data protection mechanisms used on VMware virtual machines (N=207) Data protection mechanisms used on Hyper- V virtual machines (N=141) Source: Enterprise Strategy Group, 2015. 1 Source: ESG Research Report, Trends for Protecting Highly Virtualized and Private Cloud Environments, June 2013. The goal of ESG Lab reports is to educate IT professionals about data center technology products for companies of all types and sizes. ESG Lab reports are not meant to replace the evaluation process that should be conducted before making purchasing decisions, but rather to provide insight into these emerging technologies. Our objective is to go over some of the more valuable feature/functions of products, show how they can be used to solve real customer problems and identify any areas needing improvement. ESG Lab s expert third-party perspective is based on our own hands-on testing as well as on interviews with customers who use these products in production environments. This ESG Lab report was sponsored by IBM.

ESG Lab Review: IBM Data Protection for Virtual Environments 2 The Solution: Spectrum Protect Data Protection for Virtual Environments IBM Spectrum Protect solutions are designed to protect VMware and Windows Hyper-V environments with a choice of techniques, enabling a choice of service levels. Spectrum Protect helps administrators adjust backups easily, as larger and more critical workloads are hosted on virtual machines. Backup options include transferring block-level data from snapshots between the virtual environment and the Spectrum Protect backup server, VMware snapshots, Windows VSS snapshots, and storage array-assisted snapshots. Spectrum Protect software can be quickly and easily installed on virtual machines or physical hosts. An intuitive user interface was designed to be used by virtual machine and server administrators for virtual environment protection. It connects the industry-recognized Spectrum Protect backup server with the virtual environment, providing easy-to-use wizards for configuration tasks. Spectrum Protect enables vstorage API for Data Protection (VADP) backups and disk hardware snapshots with Spectrum Protect Snapshot (formerly called FlashCopy Manager). For Windows Hyper-V environments, it leverages VSS snapshots and block-level incremental backups. New features include: Windows Hyper-V virtual machine data protection support via the Windows client UI. A single, easy-to-use interface in VMware environments for Spectrum Protect backups and FCM snapshots. A management interface for VMware environments that can be launched from vcenter or via any browser. A simplified, wizard-driven installation with all requisite components included on a single install media. The ability to deploy on both virtual machines and physical hosts. Instant Access/Restore enabling the Spectrum Protect server to act as a virtual datastore that provides the ability to instantly power on and use a VM from the backup data in VMware environments. Object-level recovery from image-level backups (MS Exchange, MS SQL Server, and files). The ability to leverage all Spectrum Protect enterprise-class features including Operations Center. Figure 2 shows the Spectrum Protect for VE overview. On the left side of the figure is the virtual environment to be protected. The right side of the figure shows the Spectrum Protect server and the new Operations Center interface. Figure 2. Solution Overview

ESG Lab Tested ESG Lab Review: IBM Data Protection for Virtual Environments 3 ESG Lab performed hands-on testing of IBM Spectrum Protect with a focus on validating the ease of use and enhanced data protection flexibility offered to virtual machine and backup administrators. Before testing, ESG Lab reviewed the test harness that consisted of IBM Spectrum Protect, a vstorage Backup Server, an IBM N-Series storage array, and several servers running VMware ESXi and Microsoft Windows Server 2012 with Hyper-V. Using this configuration, we next reviewed the high-level data protection options that are achievable using this IBM Spectrum Protect solution. All VMware options were initiated through the vcenter interface and leveraged VMware s VADP backup technology. The Windows Hyper-V protection leveraged image-level VSS snapshot backups managed through the Spectrum Protect UI for Windows clients. Flexible Data Protection The first of three options for protecting VMware environments enables individual virtual machines to be backed up to the Spectrum Protect server using an initial full copy followed by incremental updates handled through VADP s change block tracking (CBT) feature. The second and third options leverage integration with VMware to combine the performance benefits of volume-level snapshots with the protection of an offloaded backup to the Spectrum Protect server. Spectrum Protect can be used to take snapshots of datastores that are stored locally on the storage array and simply catalogued by the Spectrum Protect server, or that are both stored on the local storage array and backed up to and catalogued with Spectrum Protect. Administrators can restore entire datastores with all of the VMs included, or simply restore one of the VMs stored within the datastore. The three high-level data protection choices for virtual environments are shown in Figure 3. Figure 3. VMware Protection Option Overview Deployment and Operations To begin testing, ESG Lab first installed Spectrum Protect for VE on the Windows-based vstorage Backup Server using a single install media, guided by a simplified configuration wizard. The installation process configured the server to be used as a vstorage Backup Server with a Data Mover for the virtual environment, as a vsphere plug-in service, and installed the recovery agent. After the quick and simple installation, we were able to use a browser interface to launch the Spectrum Protect VMware GUI. Using the vsphere web client, we were able to easily access the same GUI through the vcenter plug-in. From the GUI, ESG Lab was able to quickly and easily define a backup task, initiate a restore, and monitor the status of the entire VMware data protection environment.

ESG Lab Review: IBM Data Protection for Virtual Environments 4 The Lab also deployed the easy-to-install Spectrum Protect client software on a Windows Server 2012 host with multiple Hyper-V virtual machines. For both virtual environments (VMware and Hyper-V), we were able to initiate the backup of a single VM by creating a backup task and simply following the wizard-driven prompts. Because this was the first time each VM was backed up to Spectrum Protect, a full copy was sent to the server, and a backup schedule was configured to carry forward the future incremental updates to the backup image. Figure 4 shows the two Spectrum Protect management interfaces used for testing. Figure 4. Management Interface Next, in the VMware test environment, ESG Lab deleted one of the previously protected VMs and used the restore wizard to recover it. The Lab was able to accomplish this task using several wizard-guided restore options. Full VM Instant Access allowed us to power on the virtual machine directly from the Spectrum Protect server backup image for our immediate use. This allowed us to quickly read and copy files from the VM without permanently applying the restore to the environment. Instant Access and Restore made the VM instantly accessible in much the same way, but continued to copy the data from the Spectrum Protect server to the datastore in the background. Once all the data was copied, the VM was permanently recovered to the primary datastore using Storage vmotion, and any temporary writes were rolled forward into the VMDK. Finally, a Full VM Restore copied all of the data from the Spectrum Protect backup to the datastore before allowing the machine to be powered on. Figure 5 highlights the functionality of performing an Instant VM Restore/Access.

ESG Lab Review: IBM Data Protection for Virtual Environments 5 Figure 5. Instant Virtual Machine Restore/Access ESG Lab then validated the ability of Spectrum Protect to leverage storage array-based FCM snapshots to protect a VMware environment. Using the unified interface, a hardware-assisted snapshot backup of a datastore containing 11 active VMs was easily created by driving an array-based snapshot on the N-series storage array hosting the datastore. Hardware-assisted snapshots significantly outperform VM snapshots. Lab tests showed that Spectrum Protect can perform 500 hardware-assisted VMware snaps in just under seven minutes. Next, the 11 VMs were deleted from the datastore. Using the Spectrum Protect recovery wizard, we were able to select the Spectrum Protect Snapshot datastore recovery point and perform an instant restore on the entire datastore, including automatically registering and starting the 11 VMs. It should be noted that the contents of the entire recovered datastore volume are replaced by the volume snapshot backup contents. Figure 6 highlights the key functionality of the Instant Datastore Recovery. Figure 6. Instant Datastore Recovery Next, ESG Lab used the Spectrum Protect mount feature built into the unified management interface to quickly recover a deleted file directly from a VMDK Spectrum Protect backup image. Using an active Windows VM that had been recently backed up to a Spectrum Protect server, a Word document was permanently deleted from the C: drive. As shown in Figure 7, the Lab selected a restore point and clicked on the mount tab to launch the recovery options window. The options window was leveraged to quickly configure the mount parameters required for the subsequent file-level restore. To complete the process, the Lab simply selected the primary mount proxy node to use for the operations, as well as the guest operating system and mount path to be used on the proxy server. The entire process took less than two minutes. In addition, the process allowed the Lab to enter a description tag to the mount path and enabled the mount to be presented as a network share for added access.

ESG Lab Review: IBM Data Protection for Virtual Environments 6 Figure 7. Granular File-level Recovery Process Figure 8 shows the workflow of the granular file-level recovery where VMs are backed up through the vstorage server to the Spectrum Protect server. The Spectrum Protect server presents the backup data to the mount proxy servers for recovery. End-users or administrators can then easily search for and copy files from the mount to the desired location. Figure 8. Granular File-level Recovery Workflow

ESG Lab Review: IBM Data Protection for Virtual Environments 7 Finally, as shown in Figure 9, ESG Lab used the Spectrum Protect Windows UI to recover an individual Hyper-V virtual machine from a previous backup. The upper left side of the figure shows the three Hyper-V virtual machines in the test environment. The middle of the figure shows the Windows UI with the VM restore option drop down, and the right side shows the restore options. ESG Lab recovered the VM named Windows 2012 R2 to the original name and location from the latest incremental backup. Spectrum Protect with Windows Hyper-V uses image-based block-level incremental backups that can be managed at a version and retention level like traditional Spectrum Protect backups. The Hyper-V solution also allows for granular object-level restores (e.g., Exchange message or SQL objects) from image-level backups. Figure 9. Microsoft Hyper-V Virtual Machine Recovery Why This Matters Tackling the challenges associated with data protection in highly virtualized environments is difficult. Organizations are looking for easy-to-use tools delivered in a format familiar to their IT staff. They are looking for options that improve recovery time, allow quick validation of backups, and enable IT to restore only the data that matters to the business. ESG Lab confirmed that Spectrum Protect interfaces for virtual environments were easy to install and use. The user interface can be launched by a VMware or server administrator right from vcenter or from any browser. It leverages VMware and volume-level hardware snapshots for quick access to recovery data. In addition, the solution now supports image-level backups of Microsoft Hyper-V virtual machines, which can be easily managed from the Windows client UI. Spectrum Protect also supports granular object-/file-level restores from image-level backups.

ESG Lab Review: IBM Data Protection for Virtual Environments 8 Improved Ease of Use for Backup Administrators ESG Lab validated the improved efficiencies built into IBM Spectrum Protect that help backup administrators protect data in virtual environments. To begin, we took a look at the improvements to Spectrum Protect Operations Center designed to help simplify the management and monitoring of an entire physical and virtual Spectrum Protect environment. While administrators will always be able to leverage their existing scripts to perform tasks through the command line interface, the new GUI helps retire more of them with each release. It does an excellent job of providing a single, consolidated view of the entire data protection environment including clients, services, network, backup servers, and storage. Spectrum Protect Operations Center enables capabilities not found in old scripts, such as discovering and backing up newly deployed VMs automatically. Using the Operations Center GUI, ESG Lab was able to easily add and remove clients and select backup policies to perform Spectrum Protect backups. We were able to easily identify and remediate issues with the configuration, and drill-down on the entire virtual infrastructure to see which machines were being protected, view and validate activity logs, and monitor the performance of scheduled backup jobs. ESG Lab found Spectrum Protect Operations Center to be extremely intuitive to use. It provides system configuration guidance and simple, integrated mouse-over descriptors. Figure 10 shows the Operations Center GUI, including the data protection configuration overview on the left and the Spectrum Protect server dashboard overview on the right. For a better understanding of the capabilities of Operations Center, readers are encouraged to try the online guided demo. 2 Figure 10. Operations Center Visibility 2 TSM Operations Center Live Demo: https://demo.tsm.ibmserviceengage.com:11090/tsmlivedemo/

ESG Lab Review: IBM Data Protection for Virtual Environments 9 Finally, as shown in Figure 11, ESG Lab explored the scheduling capabilities now available in Operations Center. From the schedules page under the clients tab in the Operation Center UI, the Lab clicked on the plus sign icon to launch the Create Schedule wizard. We followed the four easy steps: name the schedule, select a service, set the time, and review the settings on a summary page. Once the settings were confirmed, the Lab simply clicked the Create button to apply the settings and add the new schedule to the Spectrum Protect environment. Figure 11. Operations Center Management Why This Matters As companies grow and invest in technologies that make it possible to scale to larger virtual environments, it is critical that the data protection technology keep pace. Companies can purchase point solutions for specific data protection needs, but the total cost of ownership and increased complexity can add up very quickly. It is not enough to simply deploy a quick fix for a specific backup issue; the data protection and disaster recovery environments must integrate with the business workflow while becoming more efficient. IBM Spectrum Protect supports large virtual environments and adds many new features. IBM has demonstrated a dedication to improving management efficiency with each major release. And, with each new version, the client side UIs are becoming more capable. ESG Lab validated that Spectrum Protect Operation Center made it easy to manage and monitor a complete data protection environment, both physical and virtual.

The Bigger Truth ESG Lab Review: IBM Data Protection for Virtual Environments 10 IBM has a long and prominent history in the enterprise data protection space. Its origins start in the late 1980s with a product named Workstation Data Save Facility (WDSF), which evolved into ADSTAR Distributed Storage Manager (ADSM), then Tivoli Storage Manager (TSM), and was most recently rebranded as IBM Spectrum Protect. IBM was ahead of its time in its efforts to integrate policy-driven management concepts into a data protection solution and to understand the need for perpetual incremental backups. IBM developed these approaches to address the data protection challenges caused by the proliferation of distributed server environments. The product has comprehensive data protection features and builds on rock-solid infrastructure. Now, highly virtualized environments have taken the place of distributed server environments among the top challenges that data protection professionals face, and IBM is meeting this challenge with updated capabilities and UIs that make it an efficient and intuitive solution for both VM and backup administrators. ESG Lab tested Spectrum Protect for VE and was pleased to find a feature-rich and easy-to-use solution for virtual machine data protection. The Lab explored the intuitive, wizard-driven interface by configuring backup schedules and conducting multiple restores. We used both VMand storage-level snapshots to validate the quick restore and access capabilities the solution provides. The Lab also confirmed the ability to do granular recoveries from image backups by restoring individual files and MSSQL and Microsoft Exchange objects. However, the backup and restore GUI alone does not paint a complete picture. All the backed up data must be stored and managed. The Spectrum Protect server brings mature data management capabilities (e.g., backup history, deduplication, migration, collocation, and replication) to the overall solution. ESG Lab believes that IBM has done a good job making Spectrum Protect for VE extremely user friendly while still offering all the bells and whistles that are required to meet today s virtual data protection challenges. IBM is also working hard to make the Spectrum Protect server more user-friendly through the introduction and ongoing development of Operations Center along with the reference architecture blueprints for deploying Spectrum Protect. If your organization is currently running Spectrum Protect for physical server backups, ESG believes Spectrum Protect for VE is worth a serious look. If your current solution is not meeting your data protection needs or the cost of maintaining it is eating into your IT budget and you are considering a replacement, you may want to engage IBM to conduct a free assessment of your data protection environment as part of your decision process. All trademark names are property of their respective companies. Information contained in this publication has been obtained by sources The Enterprise Strategy Group (ESG) considers to be reliable but is not warranted by ESG. This publication may contain opinions of ESG, which are subject to change from time to time. This publication is copyrighted by The Enterprise Strategy Group, Inc. Any reproduction or redistribution of this publication, in whole or in part, whether in hard-copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of The Enterprise Strategy Group, Inc., is in violation of U.S. copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Should you have any questions, please contact ESG Client Relations at 508.482.0188.