Cisco Systems CITEIS and DevOps for an Agile, Adaptive Enterprise PANEL: Panelists: Santosh Krishnakumar BPM Cisco BPM Competency Center Principal Architect Suhas Indolikar Cisco BPM Competency Center IT Lead BPM Competency Center IT Lead Abhijit Banerjee Abhijit Banerjee Capgemini BPM Competency Center Enterprise Architect Sid Kapila Sid Kapila BPM Competency Center Enterprise Architect Capgemini Vice President of High Tech Industries Vice President of High Tech Industries Moderator: Moderated by: Greg Price Greg Price Capgemini ibpm Service Line Leader, North America This information is not a commitment, promise or legal obligation to deliver any material, code, or functionality and the development, release and timing of any features or functionality described for our products remains at our sole discretion. 2015. Confidential. Pegasystems Inc.
Cisco Systems CITEIS and DevOps for an Agile, Adaptive Enterprise Cisco System has a great reputation for innovation in all they do. With the revelation of Pega and its application in Cisco s vision for the Adaptive Enterprise, Cisco has the presence of mind to build an agile infrastructure for DevOps by establishing the Pega7 platform as an early adopter of the fully redundant SAS cloud, CITEIS. The session will be a panel where we discuss the capabilities and consumption of this model that has enabled >25 releases across 7 business units over the course of the past 2 years. 3
Cisco BPM Adoption Dozens of Successful Deployments across 7 Discrete Business Entities within 2.5 Years of Cisco/Capgemini/Pega Partnership Capgemini identifies Pega as possible BRMS platform for Cisco and introduces Cisco selects Pega as BPM / BRMS platform Capgemini advocates the establishment of Enterprise BPM Competency Center to enable organization adoption. GSSC selects Pega for Command Center platform. Capgemini operationalizes the Enterprise BPM Competency Center. Awarded PegaWorld 2013 Thought Leadership Award for Cisco Systems Capgemini begins establishment of the first Federated BPM CoE for GSSC Gartner Awards Cisco GSSC with BPM Excellence Award Capgemini delivers rigorous Pega Proof of Technology for EA Pegasystems delivers GSSC ARCH development. Capgemini contributes design review and performance enhancement for GSSC Command Center RMA Capgemini Begins SortP Development Capgemini operationalizes enterprise support model for all Cisco Pega deployments Adoption Strategy Services Supply Chain Asset Delivery Adoption Asset Delivery Commerce Asset Delivery Finance Asset Delivery Supply Chain Asset Delivery Channel Partner Asset Delivery Capgemini delivers PoC for: Collections Service Discount Guidance Tax Exposure Mitigation Annual Policy Renewal more Capgemini delivers multiple successful releases for Sales Discount Guidance Capgemini delivers effort for Collections -ICMS Capgemini delivers effort Supply Chain Capgemini delivers effort for SCoRE Capgemini leads effort Channel Partner Enablement
AGENDA Conceptual Introduction Cisco ibpm Competency Center DevOps Defined The CITEIS Cloud Environment The Panelists Respond The origin of the Cisco ibpm Competency Center Team integration for DevOps The unique CITEIS cloud Q&A
Cisco ibpm Competency Center Focus on Standardization and Enhance Utilization Improve Program/Project Risk Management Strive for Continuous Improvement in all the key metrics related to Quality Improve Reusability across the Enterprise and Reduce Overall Costs and Effort Improve Business and IT Alignment Improve Productivity Establish Implementation Governance Optimize ROI Define and Monitor Methodology Management Leading Practices Thought Leadership Enterprise Reuse Initiative Project Execution Oversight Design / Code Review Testing Strategy and Planning BPM Evangelism Liaise with Business/IT Stakeholders BPMS and Tools Leading Practices Development of Proof of Concept Evangelize New Product Offerings and Value Adds Enterprise and Functional Frameworks Architectural Oversight Full BPM Lifecycle Process Stewardship Identifying Opportunity for Process Reuse Facilitate Process Enhancement Advocate Business Strategy Process Library and Architecture BPM Fit Analysis
DevOps Defined Collaboration A collaborative extension of the agile paradigm wherein analysis, development, testing, deployment, and improvement coaching exist on a single team with objectives to: Analyze Monitor Interact Plan DCO Design To improve collaboration and value, DevOps utilizes a composite of: Agile (e.g. PegaScrum) Continuous Integration Continuous Delivery Lean / Six Sigma Increase Release Frequency Fail Fast and Improve Quality Innovate Cross-Train Deploy Release Test Build Integrate Test Continuous Improvement
The CITEIS Cloud Environment Cisco ITElastic InfrustructureS CITEIS Charter: Deliver common middleware services in minutes Provide increased flexibility in terms of technology choices and configuration options Establish a platform that provides a richer set of services that fully encapsulates the underlying infrastructure components Leverage and further develop Cisco s cloud strategy
BPM/BRMS SaaS Topology US PROD US DR EMEA PROD Powered by CITEIS Gen 2 Active Active MVDC CITIES GEN 2 ALLEN CITIES GEN 2 RCDN Passive Failover CITIES GEN 2 RTP_DR CITIES GEN 2 RTP2 Virtual Resources Scalable Model Resiliency Lifecycle Support On-Demand Provisioning Amsterdam Separation of Concern US NON PROD San Jose RTP Richardson and Allen Secure Communication 24x7 Monitoring CITIES RTP1 CITIES RTP2 Cisco All Packet Network (CAPnet)
BPM/BRMS US Prod Externalization Business and Development Services (External Users) HTTPS/SSL https://bprms.cisco.com/domain/apps DMZ http://wwwinbprms.cisco.com/domain/apps Application ACLS Foundational ACLs CISCO BRMS Network System of Records Application DB Application DB MMX Oracle DB RAC Oracle DB RAC Active Active Active BRMS Active DB BRMS (PegaRepo) DB (PegaRepo) DB Sync Data Copy Oracle DB RAC Active Active BRMS DB (PegaRepo) Oracle DB RAC Active Active BRMS DB (PegaRepo).. Application Application DB DB
Q & A