Orange Smart Cities Smart Metering and Smart Grid : how can a telecom operator contribute? November 5 2012 Nathalie Leboucher Vice President Smart Cities Program Orange 1
the Orange Group in a nutshell more than 226 million customers worldwide 45,3 billion revenue in 2011 172,000 employees worldwide B2B service in mobile network in 220 countries and territories 33 countries 2
Orange Smart Cities Providing solutions for connected cities Millions of Sim cards deployed from 2013 to 2016 public transportation connected car smart metering/smart grid innovative urban services 3 3 Smart homes and buildings
Smart grid is a form of convergence between power grids and ICT technologies > Energy evolutions - Evolution of the electricity production mix (reduction of nuclear and increase of renewables) - Financing needs to answer to increasing demand: need to do more with less in crisis economies, by improving peak demand management - Strong influence of legislation (market liberalization leading to less centralized systems) - Environmental impact of polluting energies and the LT scarcity of these resources (oil, gas) will increase the share of electricity in energy production - Development of new technologies (microgrids/distributed generation, electric vehicles) - Increasing requirement for security of supply by end users > Telecom evolutions - M2M technologies have developed very rapidly in the past years and soon more devices will be connected than humans. This is a huge revolution and our cellular networks enable it. - Telecom usages have moved massively from voice to data, so we have invested and are investing in high capacity networks - Increasing end users demands for real time connectivity and major smartphone detention 4 - Development of social networks and of crowd sourcing (participation of people to
Telecom operators can provide various enablers to the energy industry > We have deployed and operate a significant part of the infrastructures which could be used for the development of smart grids - Telecom networks (wired/fiber and cellular 3G/4G/LTE, mesh networks) - M2M communication solutions to collect data from all kind of sensors and devices - Data centers and cloud computing solutions for storage, raw data processing and extraction of intelligent information from it - Telecom expertise in roaming interoperable networks - Visualization services (web, mobile) for end-users > The reason for involving a telecom operator is that smart grids are in essence communication networks with : - a lot of devices and sensors to manage remotely at consumers sites or in the infrastructure - the need to connect them adequately with the right communication protocols - the need to monitor such a communication system by checking that devices 5 are functioning and that data is properly transported.
How can a telecom operator like Orange support the optimization of energy distribution? 6
place Telecom is critical in most of smart grids projects off site energy retailing energy production distribution automation smart metering electric vehicle smart home demand response home energy efficiency local production legend telecommunications skills critical confidentiel B2C 7 B2B marke
First, there is the question of telecom networks 8
Smart metering : there is no single anwer to the technology question Total cost of ownership Best case which technology for smart metering? PLC RF mesh GPRS RF long range GPRS PLC RF mesh RF mesh PLC RF long range Worst case RF long range GPRS Area Use Case Dense urban Peri-urban Country Scarse pop. Deserts confidentiel 9
There is a variety of available telecom technologies - Mesh networks in smart metering - Capitalizing on two current major deployments with high throughput : * fiber * LTE/4G is also a technology to consider due to its low latency compatible with high quality of service Latency Uplink data rate Downkink data rate 10
Operation & Maintenance Ability to integrate various networks will matter also Flexible approach Allow to address a wide range of applications with different bandwidths and different latency requirements Particularly valid for large distributed network points Telecom network integration Various telecom networks can be integrated to serve the functional need Telco Communication network management : management of networks, network activities, and network devices (status monitoring, fault detection, isolation, and recovery); Commit on SLAs Always updated answer The appropriate network according to current and future functional requirements More than a unique answer to various type of smart grid telecommunication requirements 11 Utility Appls API Communication Data Mgt Telecom Networks ADSL, fiber, GPRS, 3G/LTE, RF, Backhaul Smart Devices 1/3 party Apps API Meters, Sensors, Switches, Appliances
Then there is the question of the network information system. 12
Network information system is as critical in smart metering/smart grid as the business application APIs & GUIs remote machines Network Design & Modelling Messages Management Connectivity Management Network Supervision Asset Management MDM solutions - Business interface Final users & business applications Quality of service Security Data collection Communication Action 13
Creating m2ocity : a Network Operator dedicated to smart meter services > m2ocity has been launched end 2010 by Veolia Eau and Orange to provide cities and communities with smart meters remote reading services One of the major national Water utilities in France Dedicated Business units for Community and City Management Engaged for years ago on Smart Meters deployment (1st Generation) International Operator with a presence in 220 countries Capabilities to build and promote up-to-date communication standards Experience in Network Design and Management Dedicated solutions for M2M applications Experience in Radio Frequency (RF) protocols m2ocity is a new European Operator leveraging on the expertise and the know how of 2 major players, leader in their respective core Business confidential 14
M2O: a partnership approach between a utility and a telco for a better service to municipalities and end-users City monitoring Utility ( billing, CRM) Business application measures smart metering Smart meters Data collection network collection network Concentrator Gateway wireless Data flow mediation Fixed line Connectivit y supervision alerts data collect and data analysis Service platform Services to end customers Business application 15
Security is one of the critical dimensions Complex vulnerable architecture with a lot of points likely to be hacked IT applications, communication networks and endpoints (like smart meters) Different types of risks : Distribution network : «terrorist» attack with service denial Smart meters : fraud and data privacy issues A similar concern with internet and network security Network elements authentication, data integrity and confidentiality, transaction electronic signature, traffic management, anti virus Cybersecurity and data privacy managed on a daily basis by telecom operators like Orange (11 million internet boxes and hundreds of millions of mobile phones worldwide) => bringing to utilities cybersecurity expertise acquired in the mobile space (vulnerability assessments, intrusion tests), security has to be built-in, not added-on Security should represent 15% of Smart Grid expenses according to Pike Research User acceptance is another critical challenge (data privacy and demand side management) as well as the economics of the system (need for the most cost effective communication solutions) 16
Orange s legitimacy in contributing to smart grid evolutions > long term investments - investments in networks which utilities can leverage, - human resources investments (participation to standardization bodies, R&D investments and participation to collaborative projects with partners like Finseny in Europe) > Capacity to offer multi technology and scalable solutions with quality of service through SLAs > Cybersecurity expertise and daily practice > Successful commercial deployments like M2OCity in smart metering > Deep knowledge of end-user relationship through the smartphone and other devices To face the previously mentioned challenges, partnerships between utilities, equipment suppliers and telecom specialists will be key for a large scale 17 deployment.