IVS 2.0 Software Manual for Air, Vac & Water Machines Development Draft Ver. 7.13.07
Table of Contents PREFACE...1 CHAPTER 1-INCORPORATING IVS 2.0 INTO YOUR BUSINESS...2 Overview... 2 Menu Selections... 2 Conclusion... Error! Bookmark not defined. CHAPTER 2 FIRST LOGIN...3 Login to Internet and Access IVS 2.0... 3 Using IVS 2.0... 5 Conclusion... Error! Bookmark not defined. CHAPTER 3 CONFIGURATION...7 Setup Users... 7 Adding Users... 13 Adding Communication Profiles... 15 Adding Event Configuration Profiles... 17 Receive AVW Monitors... Error! Bookmark not defined. Conclusion... 19 CHAPTER 4 CREATE ROUTE / SITE / MACHINES...20 Route / Site / Machines... 20 Defining Routes & Sites... 20 Add Routes... 20 Add Sites... 21 Add Machine... 23 Conclusion... 25 Development Draft Ver. 7.13.07
Preface Introducing IVS 2.0 Protel s IVS 2.0 - Air, Vacuum, Water - Innovative Vending Software is designed to offer air, vacuum, water route operators a low cost and effective means of managing any number of machines and other compatible equipment from any PC with Internet access. Operational information from your air, vacuum, water machines is collected by Protel s AVW Controller/Monitor, and reported to IVS 2.0 utilizing standard telephone line or wirelessly with an optional cellular modem. Monitors are electronic hardware devices that interface with your air, vacuum, water machine to collect data pertaining to activity and operating conditions. Once transferred to IVS 2.0, the data is then stored on a secure Internet accessible server maintained by Protel. The system is strictly controlled and password protected to allow only persons authorized by you to access your machine data. The IVS 2.0 software is designed specifically for representing the operation of air, vacuum, water machines. IVS 2.0 allows quick setup of the basic features that will store your machine data in the database, and actively continue to capture machine alarm conditions. The monitors can provide you with notification of critical alarms such as power failures. Additional features include monitoring of coin deposits and switched power for one or two devices within a single machine. Once the data has been collected by IVS 2.0, intuitive reports will provide useful accounting information including total and daily average summaries for revenue and number of vends. Total coin in box and last collected amounts are also included in the summary report. For a more in depth analysis of machine activity, detailed reports allow you to pinpoint the exact date and time that coins were deposited and switched power was applied. Another beneficial feature of IVS 2.0 is its ability to send you an email, page you, or dial your cell phone if a specific condition occurs that you would like instant notification of. Using IVS 2.0 you will know exactly how profitable your installed air, water, and/or vacuum machines are and also be able to keep them profitable with its instant notification features. Additionally, you can operate your business more efficiently by visiting your machines for routine maintenance, service, or coin collections only when necessary. Protel is a registered trademark of Protel, Inc. IVS 2.0 and AVW are tradenames of Protel, Inc. All other trademarks are those of their respective companies and are hereby acknowledged.
Chapter 1 Incorporating IVS 2.0 into your Business... In This Chapter Overview of IVS 2.0... Overview As an air, vacuum, water route owner/operator using IVS 2.0, you have full control over how you want IVS 2.0 to assist in your business. You have available to you valuable information including activity and diagnostic reports. Additionally, IVS 2.0 can be configured to allow individual users and employees access only to information that is pertinent to their position. The IVS 2.0 setup can occur long before you install the first AVW Monitor into an air, vacuum, water machine. Refer to the AVW Manual for complete information on hardware installation and initialization. Menu Selections The IVS 2.0 application is divided into modules or menu selections. The various modules or menu selections are listed below: Maintenance- This module is used to configure your routes, sites and machines, and assign the AVW monitors to each machine. Administration is also used to configure notification of events. Firmware upgrades and manual polls can also be initiated from the Maintenance module. Utility Toolkit- This module provides an overview of you monitor assignments, SIM status, and Communication and Event Configuration settings and assignments. Reports- IVS 2.0 allow for reports to be viewed, printed, or scheduled for email delivery. Events- This module is used to view the communication events reported by the AVW monitor such as alarms, coin deposits, controller on, etc. You can also view monitor communication details from this menu. Configuration- This module is used to review your company information, create users, establish monitor communication schedules, set vend price and time, and configure reporting alarms. You can also set alarms to notify single or multiple users by email or test message. Logout- This will allow you to securely exit the IVS 2.0 application. It is recommended that you logout each time you leave your PC for extended periods of time or when you have completed an AVW_IVS session to prevent unauthorized access to your account from your PC. Update 1-8-07 jr - 2 -
Chapter 2 First Login... In this chapter Login to IVS 2.0 Navigating IVS 2.0... Login to IVS 2.0 Access the IVS 2.0 main screen at http://www.protelvending.com. You will be presented with a login screen as seen below. Enter the User Name and Password supplied by Protel to gain access to IVS 2.0 for the first time. The User Name and Password must be typed correctly to proceed to the menu selections. Once initial access to the program has been achieved the User Name and Password can be changed. Reference Chapter 3 Users, Employees & monitors for additional information. NOTE: Three incorrect Password entries will lock out the entered User Name. Should this occur, your registered company administrator would be required to contact Protel for re-activating that user. The first time that you access the IVS program with the supplied password, you will be requested to change your password. Using a combination of letters and numbers will increase the security of your password. Update 1-8-07 jr - 3 -
Administrative Users Only If you have been given Administrator rights to the IVS program, you will be presented with the IVS Internet Management Software End-User License Agreement (EULA). After reading the EULA, if you agree to the terms, click the I Agree button. You will then be granted access to the IVS program. Once the login screen has been satisfied, a screen similar to the one displayed below will appear. The Messages section will list a historical copy of all scheduled reports for the logged in user. Any of these reports can be reviewed directly from this screen by double clicking the report that you wish to view. Update 1-8-07 jr - 4 -
Navigating IVS 2.0 Page Layout Selection Filters Main Menu Function Menu Information Area Main Menu The Main Menu consists of the primary menu selections. Each main menu selection will provide access to various features and functions of the IVS application. Home Returns to the IVS Main Page and access to the Messages list. Maintenance Route, Site, and Machine details including monitor and profile assignments. Utility Toolkit Provides reference information for current Monitor, SIM, and Profile assignments. Reports Access to all IVS reports for immediate viewing or scheduling. Events Shows machine activity in summary and detail view. Configuration Create and edit machine operating profiles, communication profiles, users, etc. Log out Exists the IVS application. Function Menu The Function Menu provides options for taking specific actions relating to the page currently being displayed. The function will either be presented in text or an icon to symbolize the specific action to be taken. Sample Icons include: ADD SAVE DELETE Update 1-8-07 jr - 5 -
Selection Filters The selection filters will determine the information that is presented in the Information Area. A Clear Selection function is provided at the bottom of the filter list. This function will refresh the list of machines only after a specific machine has been selected. IVS provides for managing your machines in a Route, Site, Machine hierarchy as well as assigning optional custom filters. Route This is the top level grouping and is typically used for regional areas, a major account, or service route. Site This generally refers to the location name and address where the machine(s) are being installed. Route Group / Machine Group These are user defined grouping functions that can be assigned to multiple Routes or Machines respectively. Machines Refers to the specific machine / monitor being installed at the Site. The Machines section will list all machines that fall within any selected Route, Site, Route Group, and/or Machine group filters. Information Area The Information Area is generally considered your workspace in IVS. It is where all data entry and editing takes place. It is also the presentation area for information pertaining to the machine(s) selected by the filters. Saving Data After entering or editing data in IVS 2.0 be sure to click the Save icon prior to exiting. An IVS 2.0 page can be exited by using the Back button on your web browser, or by selecting a new item from the Main Menu Bar. Changing filter selections may also refresh the Information Area. Warning: If you exit without saving, by using the back button, selecting a new item from the Main Menu Bar, or by editing your Filter Selections, you may lose any unsaved information. Update 1-8-07 jr - 6 -
Chapter 3 Machine Profiles... In this chapter Establish Controller Vend Pricing and Time Customizing Monitor Alarm Parameters Creating Communication Schedules... Machine Profiles establish the general operating parameters for the monitor installed in the air or air/vac machine. There are two parameter profiles that control monitor functions. They are titled Event Configuration Profiles and Communication Profiles. Event Configuration Profiles include options for setting vend pricing and duration and alarm thresholds. Communication Profiles include options for establishing scheduled monitor reporting times. A single profile can be assigned to many machines. Therefore, it is only necessary to create more than one of each profile if machines are intended to operate differently. For example, if one group of machines charges $0.75 for air and another charges $1.00, then two distinct profiles would need to be created. Set Controller Price and Time Select Configuration from the Main Menu and then select Event Configuration Profiles from the Selection Filters listed on the left side of the page. Select one of the existing profiles (if available) to edit or select Add from the Function Menu to create a new Event Configuration Profile. The following screen will appear. If you are creating a new profile, enter a Profile Name. The Profile Name will be its identity throughout the IVS application and should reflect something meaningful. For example, the price and time duration is often used as the name of the profile. Update 1-8-07 jr - 7 -
Coin Timer Parameters The section titled Coin Timer Parameters provides options for identifying the controller channel name, price to be charged, and the length of time for the vend. Channel: Select the function from the drop down list that each timer is responsible for. Price: Select the price from the drop down list that must be deposited before the timer will activate its assigned function. Length: Select the vend duration from the drop down list that the timer will remain on after the correct price has been met. Notes on setting controller pricing: Channel 1 (CH1) is typically reserved for Air vends and Channel 2 (CH2) for Vacuum. If your machine is air only and it is equipped with a card reader, the Channel 2 price and length must be set to $0.00 and 0Mins 0Secs. If your machine is air only and it accepts coin only, then Channel 1 and Channel 2 can be set to the same values. This allows Channel 2 to be available as a spare in the event of a failure with Channel 1. Card Timer Parameters If your machine is equipped with a Card Reader, then you have the option to set the price and duration uniquely for vend transactions initiated with a credit card. Same as coin: Check this box (default) to charge the same amount for coin and credit card vends. To enable unique pricing for card vends, click on the box to remove the checkmark. The Price and Length fields will then become usable. Price: Select the price from the drop down list that will be charged to the credit card. Length: Select the vend duration from the drop down list that the timer will remain on for vend transactions initiated with a credit card. Customize Monitor Alarm Parameters For most installations, the default values for all alarms listed under the Event Configuration Settings section will provide an adequate starting point. Detailed descriptions of the Event Configuration Settings can be found below. Update 1-8-07 jr - 8 -
Alarm Memory Full: The AVW Monitor has memory reserved for storing alarm information. The monitor can be configured to report when the memory becomes low. The monitor will always download the alarm information and clear the memory on each successful communication with the host computer. The alarm memory alarm will be activated at 80% (Memory Full Warning) and at 100% (Memory Full). If the monitor reaches 100% full, subsequent alarms cannot be stored in memory until the monitor downloads the current alarm information. The settings for the Alarm Memory Full are: Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. Priority: Use the high priority setting to command the monitor to report immediately when an Alarm Memory Full condition is present. Use the low priority setting to delay reporting the Alarm Memory Full condition until the next communication. The default is low priority. Power Failure: The AVW Monitor can detect the loss of AC power and report to IVS 2.0 if a loss of power occurs. The settings are: Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. Priority: The AVW Monitor will report the power loss to IVS 2.0 as soon as the Alarm Delay value has been reached with priority set to high. A low priority setting will record the power loss alarm, but the AVW Monitor will not report it to IVS 2.0 until the next scheduled communication event. Alarm Delay: This is used to set the duration of a power failure condition before it is reported as an alarm. Do not set the delay to 0, as this will force the AVW monitor to report a power fail alarm even if there is only a very short interruption in power. It is recommended to set the delay to at least 5 minutes. The default value is 5-minutes. Power On: The AVW Monitor can notify IVS 2.0 when AC power is restored on an air, vacuum, water machine after a power failure has occurred. The selections for this choice are: Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. Priority: The High Priority setting will notify IVS 2.0 as soon as power is restored. The Low Priority setting will notify IVS 2.0 during the next scheduled communication event. The default value is High. Door Switch Operation: The AVW Monitor Remote Switch can be reported as a door open alarm or as a coin box collection. When set to Door Open, the AVW will report a door open alarm when the switch is actuated. When set to Collection, the AVW will report a coin box collection alarm and reset the coin in box to $0.00 when he switch is actuated. Alarm Enable: This selection will provides for defining the function of the switch as a Door Open switch or a Collection switch. The default setting is Collection. Door Open: When the Door Switch Operation is set to Door Open, the AVW Monitor will notify IVS 2.0 when the door is open and report a Door Open alarm. This setting has two values as follows: Alarm Enable: This selection will enable or disable the alarm. The default setting is disabled. Priority: The High Priority setting will notify IVS 2.0 as soon as a door open condition is detected. The Low Priority setting will notify IVS 2.0 of a Door Open alarm during the next scheduled communication event. The default value is Low. Door Left Open: When the Door Switch Operation is set to Door Open, the AVW Monitor can monitor the machine door switch (if installed) and can notify IVS 2.0 if the door is left open for a specified period of time. This setting has three values as follows: Alarm Enable: This selection will enable or disable the door left open alarm. The default setting is disabled. Priority: The AVW Monitor will report the door left open alarm to IVS 2.0 as soon as the Alarm Delay setting has been reached with priority set to high. A low priority setting will record Update 1-8-07 jr - 9 -
a door left open alarm, but the AVW Monitor will not report it to IVS 2.0 until the next scheduled communication event. Alarm Delay: This is used to set the amount of time for a door to be left open before it is considered a door left open alarm. Do not set the delay to 0, as this will force the AVW monitor to report a Door Left Open alarm each time the door is opened. It is recommended to set the delay to at least 5 minutes. The default value is 15 minutes. $0.25: This section is used for fine tuning the mechanical coin mechanism coin switch and for enabling and setting the Collection Notification alarm. The $0.25 alarm has the following settings: Debounce Delay: This value is measured in milliseconds to minimize false counts do to contact vibrations. The default value is 20. Coin Collection Enable: This setting will Enable or Disable the reporting of a Coin Box Collection Notification once the total coin deposit value reaches the level established by the Coin Collection Notification setting. The default setting is Enable Coin Collection Notification: This setting will establish the total dollar amount to be reached before the AVW will report a Coin box Collection Notification. The default value is $150.00 Inter Coin Interval: This setting can be used to further adjust the mechanical coin mechanism coin switch detection to prevent false reporting of coin deposits. The default value is 200. Timer Stuck On: This alarm is no longer used. Air Pressure Sensor: This alarm can be used to detect a problem with the air flow of the air compressor. When enabled, the machine must be equipped with the optional Air Pressure Sensor kit. The Air Pressure Sensor has the following settings: Alarm Enable: Set this value to Enabled if the Air Pressure Sensor kit is installed. Set the value to Disabled if the air pressure sensor is not being used. Once the Event Configuration Profile has been created save the changes. Repeat the process for any other specific profile configurations that may be required. Creating Communication Schedules Select Configration on the Main Menu and select Communication Profiles from the sub-menu on the left side of the page. Select one of the existing profiles (if available) to edit or select the Add Communication Profile Button to create a new Communication Profile. The following screen will appear. Note: A user with administrator privileges is required to add new Communication Profiles. Update 1-8-07 jr - 10 -
Profile Name: Select a name for identifying this profile. When assigning the profile, this name will be presented. Communication Window: Choose a four hour window from the drop-down list that includes the time that you wish for your monitor to automatically upload data to IVS. IVS will automatically assign a specific time within the window that the monitor will report. Days to Communicate: Select the specific days of the week that you would like your monitor to report in on. Dialing Prefix: If the monitor must first dial an access code to place a toll free 1-800 number, enter it here. Dialing Suffix: If the monitor must dial an access code after the primary number is dialed to place a toll free 1-800 number, enter it here. Monitor Initiates Call / Monitor Receives Call: Choose whether the monitor will call IVS (typical) or if IVS should dial to the monitor at the daily scheduled time. Polling Window Settings A polling window would be a period of time that the monitor will respond to incoming calls from IVS, whether scheduled or manually initiated. Outside of the polling window the monitor will not respond to incoming calls. This allows the monitor to share an existing line and limit interference with normal incoming call traffic. This window can be open 24-hours for cellular communications because the cellular modem is a dedicated device. Start Time: Select the time that you would want the monitor to start responding to incoming calls. Stop Time: Select the time that you would want the monitor to stop responding to incoming calls. Rings to Answer: Select the number of incoming ring cycles must be received before the monitor will answer the incoming call. Update 1-8-07 jr - 11 -
Repeat Answer Delay: Select the duration of time that the monitor will wait after receiving an initial incoming call before a second call will be answered. Setup Users In IVS 2.0 a User is someone who is given access to the IVS 2.0 pages via User ID Number and Password. Prior to beginning the User setup in IVS 2.0 you will need to consider each individual s role in your company. There are a three role choices in IVS 2.0. These are Administrator, Read Only, and No access. Once established, User and Employee information can be edited at a later time if necessary. The user roles of IVS 2.0 are defined below: Administrator (unrestricted): The administrator has full access to all menu items within the IVS application. It is recommend having at least two System Administrators for IVS 2.0. System Administrators are the only IVS 2.0 users with access to all program functions and screens including the ability to edit other users. To define a user as an administrator, select Administrator when adding or editing a user. Read Only Access (no edits): The read only user is assigned read only rights to all or selected Routes / Sites / Machines. This user can generate reports and view the contents of assigned Routes, Sites, or Machines, but cannot make any changes within the route, site, machine section of the software. Edit rights can be granted for specific routes / Sites / Machines by an Administrator. See Setting Up User Rights for details pertaining to the assignment of operator rights at the route / site / and/or machine level. Read Only Access users do not have access to the Configurations menu. No Role: This user is restricted from accessing Route / Site / Machine information. This user role is intended for service personnel who may be set-up by an Administrator to receive certain reports and/or alarm notifications, but is not authorized to directly access information within the IVS application. View and/or edit rights can be granted to these users for specific Routes / Sites / Machines by an Administrator. Update 1-8-07 jr - 12 -
Adding Users Select Configuration on the Main Menu and select Users from the sub-menu on the left side of the page. The following screen will appear. Note: A user with administrator privileges is required to add new users. Clicking the Add User Account button will bring up the following window: Populate the fields as follows for a new User: First Name: Enter the new users first name. Last Name: Enter the new users last name. Login id: This field is used to specify a login User Name to be used for accessing IVS 2.0. Default Permission Level: Select the default user access option that this user should have. This will set the default access permissions for all existing and new Routes / Sites / Machines. Update 1-8-07 jr - 13 -
User permissions can be edited at a later time if desired. See Setting Up User Rights for details pertaining to the assignment of operator rights at the route / site / and/or machine level. E-Mail Address: The email address must be entered data if this users in intended to receive scheduled reports. The users password will also be sent to the entered email address. Pager Address: The pager address is used to provide instant notification of alarm conditions that may need immediate attention. Click the Save icon to update the user information or Cancel to ignore any changes. IVS 2.0 will automatically generate a Password and send an email to the users email address. The new user can use this password and the assigned Login id to access IVS 2.0. Setting Up User Rights Users that do not have Administrator rights can be given additional capabilities for specific Routes / Sites / Machines. After a user account has been created, select the user that you wish to edit. Select the Route Permissions tab to edit specific Route / Site / Machine access rights. Use the Radio Buttons to select editing user permissions by Route, Site, or Machine. From the Defaults drop down list, select the user permission that you wish to assign to the selected Route / Site / Machine. In the provided list, Default refers to the Default Permission Level that is assigned to the user. Placing a checkmark in the box associated with the desired Route / Site / Machine, or use the Select All button to check all displayed Routes / Sites / Machines. Select the Apply button to apply the new access rights to the selected Routes / Sites / Machines. Note that even if Route access privileges are given, restrictions may still apply at the Site or Machine level. Update 1-8-07 jr - 14 -
User Permissions The User permissions tab provides additional capabilities for the selected user. Select the User Permissions tab to enable or disable these capabilities. Allow ALL ROUTES Selection: When viewing / printing reports this option will allow the user to generate reports for all machines in all routes if this option is selected. Otherwise, the user can only generate reports for the specific Routes / Sites / Machines that they are granted access to. Report CB Collection in Notification: If a user is set-up to receive email and/or test message notifications of Cash Box Emptied alarms, this option include the reported cash box dollar value in the notification message if enabled. Notifications The Notifications tab allows for selecting a Notification Profile that defines specific alarms that a user should receive email or text messages for. A list of available Notification profiles will be presented. Refer to the section titled Event Notification Profiles for creating these profiles. Adding Communication Profiles Select Configration on the Main Menu and select Communication Profiles from the sub-menu on the left side of the page. Select one of the existing profiles (if available) to edit or select the Add Communication Profile Button to create a new Communication Profile. The following screen will appear. Note: A user with administrator privileges is required to add new Communication Profiles. Update 1-8-07 jr - 15 -
Profile Name: Select a name for identifying this profile. When assigning the profile, this name will be presented. Communication Window: Choose a four hour window from the drop-down list that includes the time that you wish for your monitor to automatically upload data to IVS. IVS will automatically assign a specific time within the window that the monitor will report. Days to Communicate: Select the specific days of the week that you would like your monitor to report in on. Dialing Prefix: If the monitor must first dial an access code to place a toll free 1-800 number, enter it here. Dialing Suffix: If the monitor must dial an access code after the primary number is dialed to place a toll free 1-800 number, enter it here. Monitor Initiates Call / Monitor Receives Call: Choose whether the monitor will call IVS (typical) or if IVS should dial to the monitor at the daily scheduled time. Polling Window Settings A polling window would be a period of time that the monitor will respond to incoming calls from IVS, whether scheduled or manually initiated. Outside of the polling window the monitor will not respond to incoming calls. This allows the monitor to share an existing line and limit interference with normal incoming call traffic. This window can be open 24-hours for cellular communications because the cellular modem is a dedicated device. Start Time: Select the time that you would want the monitor to start responding to incoming calls. Stop Time: Select the time that you would want the monitor to stop responding to incoming calls. Rings to Answer: Select the number of incoming ring cycles must be received before the monitor will answer the incoming call. Update 1-8-07 jr - 16 -
Repeat Answer Delay: Select the duration of time that the monitor will wait after receiving an initial incoming call before a second call will be answered. Adding Event Configuration Profiles Select Configration on the Main Menu and select Event Configuration Profiles from the sub-menu on the left side of the page. Select one of the existing profiles (if available) to edit or select the Add Event Configuration Profile Button to create a new Communication Profile. The following screen will appear. Note: A user with administrator privileges is required to add new Communication Profiles. The default settings for all alarms is shown. You can modify this template and save it. Below is an explanation of the choices: Alarm Memory Full: The AVW Monitor has memory reserved for storing alarm information. The monitor can be configured to report when the memory becomes low. The monitor will always download the alarm information and clear the memory on each successful communication with the host computer. The alarm memory alarm will be activated at 80% full and at 100% full. If the monitor reaches 100% full, subsequent alarms cannot be stored in memory until the monitor downloads the current alarm information. The settings for the Alarm Memory Full are: o Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. o Priority: Use the high priority setting to command the monitor to report immediately when an Alarm Memory Full condition is present. Use the low priority setting to delay reporting the Alarm Memory Full condition until the next communication. The default is low priority. Update 1-8-07 jr - 17 -
Power Failure: The AVW Monitor can detect the loss of AC power and report to IVS 2.0 if a loss of power occurs. The settings are: o Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. o Priority: The AVW Monitor will report the power loss to IVS 2.0 as soon as the Delay in Minutes setting has been reached with priority set to high. Do not set the delay to 0, as this will force the AVW monitor to report the event with a very short interruption in power. It is recommended to set the delay to at least 5 minutes. A low priority setting will record the power loss alarm, but the AVW Monitor will not report it to IVS 2.0 until the next scheduled communication event. o Alarm Delay: This is used to set the time for a power failure event before it is considered an alarm. The default value is 5 minutes. Power On: The AVW Monitor can notify IVS 2.0 when AC power is restored on an air, vacuum, water machine after a power failure has occurred. The selections for this choice are: o Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. o Priority: The High Priority setting will notify IVS 2.0 as soon as power is restored. The Low Priority setting will notify IVS 2.0 during the next scheduled communication event. The default value is High. Door Switch Operation: The AVW Monitor Can either monitor an auxiliary switch as a door open switch or as a coinbox collection switch. When set to Door Open, the AVW will report a door open event when the switch is actuated. When set to Collection, the AVW will report a coin box collection event and reset the coin totalizer to $0.00 when he switch is actuated. Alarm Enable: This selection will provides for defining the function of the switch as a Door Open switch or a Collection switch. The default setting is Door Open. Door Open: When the Door Switch Operation is set to Door Open, the AVW Monitor will monitor the air, vacuum, water machine door switch, if installed, and can notify IVS 2.0 when the door is open. This setting has two values as follows: o Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. o Priority: The High Priority setting will notify IVS 2.0 as soon as power is restored. The Low Priority setting will notify IVS 2.0 during the next scheduled communication event. The default value is High. Door Left Open: The AVW Monitor will monitor the air, vacuum, water machine door switch (if installed) and can notify IVS 2.0 when the door is left open for the specified period of time. This setting has three values as follows: o Alarm Enable: This selection will enable or disable the alarm. The default setting is enabled. o Priority: The AVW Monitor will report the door left open condition to IVS 2.0 as soon as the Delay in Minutes setting has been reached with priority set to high. Do not set the delay to 0, as this will force the AVW monitor to report the event with a very short interruption in power. It is recommended to set the delay to at least 5 minutes. A low priority setting will record a door left open condition, but the AVW Monitor will not report it to IVS 2.0 until the next scheduled communication event. o Alarm Delay: This is used to set the time for a door left open condition before it is considered an alarm. The default value is 15 minutes. Update 1-8-07 jr - 18 -
o o o o $0.25: This section is used for fine tuning the $0.25 switch action and for enabling and setting the Collection Notification. In air, vacuum, and water applications, this switch is used to detect coin deposits. The $0.25 Switch Closure event has the following settings: Debounce Delay: This value is measured in milliseconds to minimize false counts do to contact vibrations. The default value is 20. Coin Collection Enable: This setting will Enable or Disable the reporting of a Coin Box Collection Notification once the total coin deposit value reaches the level established by the Coin Collection Notification setting. Coin Collection Notification: This setting will establish the total dollar amount to be reached before the AVW will report a Coin box Collection Notification. Inter Coin Interval: This setting can be used to further adjust the $0.25 switch closure to prevent false reporting of coin deposits. The default value is 200. Timer Stuck On: This alarm can be used to detect a problem with the controller power relays that activate the air compressor or vacuum motor. The Timer Stuck On event has the following settings: o Alarm Enable: Set this value to Enable to monitor to detect a stuck timer. Set the value to Disable to ignore the ability to detect a stuck timer. o Priority: Set to Low Priority to create a record of the stuck timer only. The event will be reported to IVS 2.0 on the next communication session. A High Priority setting will report the alarm immediately to IVS 2.0. o Alarm Delay: This value is used to set the duration that the timer must remain on before it is considered an alarm. Air Pressure Sensor: This alarm can be used to detect a problem with the air flow of the air compressor. When enabled, the machine must be equipped with the optional Air Pressure Sensor kit. The Air Pressure Sensor event has the following settings: o Alarm Enable: Set this value to Enable if the Air Pressure Sensor kit is installed. Set the value to Disable if the air pressure sensor is not being used. o Priority: N/A The air pressure status will automatically be included in the sales transaction data if the air pressure sensor is enabled and installed. Timer Parameters: The AVW integrated controller/timer allows for remotely programming the vend cost and duration for the two on-board timers. o Controller: Select the function from the drop down list that each timer is responsible for. o Price: Select the price from the drop down list that must be deposited before the timer will activate its assigned function. o Length: Select the vend duration from the drop down list that the timer will remain on after the correct price has been met. Once the Configuration Template has been created save the changes. Repeat the process for any other specific profile configurations that may be required. Conclusion By completing this chapter, you have set up your Users and Employees, as well as receiving your AVW monitors into IVS 2.0. With these items complete, you can now move forward with configuring IVS 2.0 to meet the needs of your business. Update 1-8-07 jr - 19 -
Chapter 4 Create Route / Site / Machines... In this chapter Defining routes & sites Adding machines to sites... Route / Site / Machines The Route / Site / Machines hierarchy is used to define your routes, assign sites to the routes, and assign machines to the sites. This is accomplished after selecting the Maintenance heading in the main menu. The information for Route / Site / Machines can be set up prior to installing the monitors in the machines. Some information can be left blank and entered later when the monitors arrive at your company. Defining Routes & Sites IVS allows you to group your machines into different category levels, which are identified as Routes and Sites. These category levels are designed to assist you in efficiently managing your machines and they will be referenced throughout the IVS application. Making changes to or requesting information from one category will automatically encompass all lower level categories. In this way, you can generate a single coin collection report for an entire route. Or, you can create one unique configuration profile for a specific site without having to address each individual machine. The top category level is identified as Route. Next is Site. The lowest level is the machine itself. The number of Sites that you assign to a Route or Machines that you assign to a Site is a matter of personal preference, but it is recommended that you create Routes and Sites in a way that reflects your business operation. For example, Routes could be confined to geographical areas that a service person is responsible for and the Sites represent each stop on that route. A second example might consist of a service station chain with several locations. The chain itself may be identified as the Route. Each of the stations where the machines are located would be entered as the sites. Each site could then contain one, or several air, vacuum, water machines. Add Routes To add Routes and Sites, begin by selecting the New Route button located at the top of the screen that is first displayed after selecting Maintenance from the Main Menu Bar. A data entry form will be provided in the center of the screen. Provide the necessary information to identify the new route. Update 1-8-07 jr - 20 -
Route: Enter the name of the route. This name will be presented throughout IVS to identify this Route. Description: This is an optional field that can be used to enter additional information relating to this route. Assigned Event Profile: Select an Event Profile to be used by all sites / machines assigned to this route. If a specific event profile is assigned to a site or machine, it will override the profile assigned to the route. Assigned Comm. Profile: Select Communication Profile to be used by all sites / machines assigned to this route. If a specific communication profile is assigned to a site or machine, it will override the profile assigned to the route. Route Group: Choose a Route Group from the drop down list. Route groups are created under the Configuration tab on the Main Menu Bar. Not In Service: If a route is identified as Not in Service, it and all associated sites and machines will be excluded from all reports. This can be helpful when preparing for a new installation. Routes / Sites / Machines can be set-up in IVS, but not reflected in Revenue and Dispatch Reports until activated. Date Removed From Service: Automatically populated when the Not In Service status is selected. Removal Notes: This section allows for entering any pertinent details relating to the Not In Service condition. Once all necessary data has been entered, select the Save icon to add the new Route. Add Sites After a Route has been created, you can then select the Add Site button located at the top of the screen Route screen. A Site data entry form will be provided. Provide the necessary information to identify the new Site. Update 1-8-07 jr - 21 -
Site Name: Enter the name of the Site. This name will be presented throughout IVS to identify this Site. Description: This is an optional field that can be used to enter additional information relating to this Site. Address1: Enter the street address of the site. Address2: Enter additional street address information as needed. City: Enter the City where the site is located. State: Select the state that the site is located in from the drop down list. Zip Code: Enter the site Zip Code. Assigned Event Profile: Select an Event Profile to be used by all machines assigned to this site. If a specific event profile is assigned to a machine, it will override the profile assigned to this site. Choose <Route Level Profile> to automatically use the Event Profile assigned to the Route. Assigned Comm. Profile: Select Communication Profile to be used by all machines assigned to this site. If a specific communication profile is assigned to a machine, it will override the profile assigned to this site. Choose <Route Level Profile> to automatically use the Communication Profile assigned to the Route. Time Zone: Enter the time zone that the site is located in. Site Number: FMS applications only. Account Number: FMS applications only. Once all necessary data has been entered, select the Save icon to add the new Site. Update 1-8-07 jr - 22 -
Add Machine Add a machine by first selecting the site where the machine will be located. Select the Add Machine button to define a machine. A Machine data entry form will be provided. Provide the necessary information to identify the new Machine. IVS 2.0 allows you to partially complete the following fields if you do not know or have not determined the naming conventions or the machine information. You may then return and add or change the data as needed. Provide the following information in the appropriate fields: Machine Name: Decide on a naming convention for your air, vacuum, water machines prior to naming machines. Uniqueness in the naming convention will be helpful when interpreting data from several machines. Description: This is an optional field that can be used to enter additional information relating to this Machine. Location: This can define the physical location at the site for the air, vacuum, water machine or other useful information. Serial Number: Enter the serial number or other unique identifier for this machine. Machine Group: This drop-down list provides for the assignment of a group identifier that will offer an additional means of grouping machines for reports beyond the existing Route / Site hierarchy. Machine groups are created under the Configuration tab on the Main Menu Bar. Not In Service: If a machine is identified as Not in Service, it will be excluded from all reports. This can be helpful when preparing for a new installation. The Machine can be set-up in IVS, but not reflected in Revenue and Dispatch Reports until activated. Date Removed From Service: Automatically populated when the Not In Service status is selected. Removal Notes: This section allows for entering any pertinent details relating to the Not In Service condition. Update 1-8-07 jr - 23 -
Install Date: This field is available for entering the date that the machine is actually installed. Once all necessary data has been entered, select the Save icon to add the new Machine. After a new machine has been added the monitor can then be assigned. Select the Monitor tab from the Machine page to present the monitor assignment screen. Assigned Monitor: Select a Monitor serial from the drop down list of available monitors. A monitor serial number will only be available after it has been received (Refer to Chapter 3) and it cannot be assigned to another machine or be assigned to the Repair pool. Assigned Freebee: If a Freebee is to be used at this location, select the freebee serial number from the drop down list. A freebee serial number will only be available after it has been received (Refer to Chapter 3) and it cannot be assigned to another machine or be assigned to the Repair pool. Phone Number: If this monitor will communicate with IVS via telephone line, enter the line number that will be connected. This information is necessary to initiate manual polls from IVS. SIM ESN#: This field will automatically populate with the SIM number if the monitor is communicating via cellular. Central Monitor Serial Number: This field is automatically populated by IVS with the serial number of the Central monitor that is reporting event data for this machine. If the machine s assigned monitor type is central, then this serial number should be the same as the assigned monitor s serial number. If the machine s assigned monitor type is Remote, then this serial number will represent the Central Monitor that the remote is communicating through. Monitor Type: This field will automatically populate with Central or Remote, depending on the monitor installation. A central is communicating directly with IVS. A remote is dependant on a Central for communications. Card Reader S/N: This field is automatically populated with the Card Reader serial number (if installed). Update 1-8-07 jr - 24 -
Assign unique machine profiles, override the communication schedule and/or assign firmware to the machine by selecting the Profiles tab from the machine page. Assigned Firmware: Select a firmware version from the available list to update currently installed firmware in the monitor, card reader, or ProScan coin mechanism. Additional information displays the currently loaded firmware and the date/time it was first reported. A selection of <No Firmware> indicates that a new file has not been assigned to override the currently loaded version. Assigned Event Profile: Select an Event Profile to be used by this machine if it is to be other than the profile assigned to the Site or Route. Assigning a specific event profile to the machine will override the profile assigned to this Site or Route. Choose <Site Level Profile> to automatically use the Event Profile assigned to the Site. Additional information displays the currently loaded Event profile and the date/time it was downloaded. Assigned Comm. Profile: Select a Communication Profile to be used by this machine if it is to be other than the profile assigned to the Site or Route. Assigning a specific communication profile to the machine will override the profile assigned to this Site or Route. Choose <Site Level Profile> to automatically use the Communication Profile assigned to the Site. Additional information displays the currently loaded Communication profile and the date/time it was downloaded. Override Communication Schedule: If it is necessary for this machine to communicate within a specific hour, select this option. Choose the hour from the drop down list. IVS will automatically assign a specific communication time for the monitor within the selected hour. Conclusion The routes, sites and machines are now entered in IVS. This lays the groundwork for the machine information to follow. Update 1-8-07 jr - 25 -