3rd workshop on Information Society Measurement for www.europa.eu.int/comm/eurostat/ Directorate F: Social Statistics and Information Society Unit F-6: Information Society and Tourism Statistics Latin America and the Caribbean Panama City, Panama 22 24 November 2006 ECLAC, United Nations Eurostat s s Information Society Statistics Hartmut BUCHOW Information Society Statistics Measurement of e-skills e in the European Community
Information Society statistics (ISS) Objectives for e-skills monitoring e-inclusion: no «Information Society for all» without «e-skills for all» Labour market needs: jobs more and more require user skills (for using applications) or specialist skills (for developing applications, solutions and networks) website -> Themes -> Science and technology
ISS household survey: E-skillsE E-skills modules since 2005 Checklist of 6 computer activities to assess the respondent s basic computer skills level Use a mouse to launch specific programmes Copying or moving a file or folder Use copy and paste tools Use basic arithmetic formulae/spreadsheet Compress files Writing a computer program using a specialised programming language Three groups: low, middle, high of basic computer skills website -> Themes -> Science and technology
Employed persons use of computers during work routine (2005) (as a percentage of the total number of employed persons) 80 70 60 50 40 30 20 10 0 69 63 64 65 66 51 53 53 54 57 59 60 43 45 45 48 48 48 49 36 36 37 38 38 33 29 23 25 14 16 RO BG LV LT HU PT EL CZ SK PL IT EE MT CY ES SI LU UK EU25 IE AT IS DE NL NO DK BE SE FR FI Source: Eurostat, Community survey on ICT usage and e-commerce in enterprises. Note: EU-25 includes estimates for FR and MT for 2005 ; data for FR, MT and IS: 2003 ; data for BG and RO: 2004. website -> Themes -> Science and technology
ISS household survey: E-skills E (cont.) Most recent computer training Where & how were computer skills obtained Reasons for not taking computer training (2007) Computer skills adapted to the labour market? (self-assessment; 2007) website -> Themes -> Science and technology
Individuals level of basic computer skills (2006), EU-25 (as a percentage of the total number of individuals aged 16 to 74) 7 Total 41 13 24 22 Men 38 11 22 29 Wo men 44 15 26 15 Age 16-24 11 13 38 38 Age 25-34 23 13 30 34 Age 35-44 32 15 28 25 Age 45-54 44 15 24 17 Age 55-64 61 13 16 10 Age 65-74 82 8 7 3 Lo wer educated 65 10 15 10 M iddle educated 31 16 29 24 Higher educated 13 13 33 41 Student 5 12 40 43 Emplo yees, self-emplo yed 29 14 29 28 Unemplo yed 43 14 24 19 Retired, inactive, etc. 72 11 11 6 No basic computer skills Low level M edium level High level Source: Eurostat, Community survey on ICT usage in households and by individuals website -> Themes -> Science and technology
Individuals not using computers or the Internet (2005) (as a percentage of the total number of individuals aged 16 to 74) 7 100 90 80 70 60 50 40 30 20 10 0 57 57 51 46 46 46 38 37 34 34 27 26 26 28 29 24 19 16 17 18 18 13 8 8 8 10 60 82 74 71 69 70 72 74 72 65 66 64 65 53 53 53 50 44 46 46 38 40 56 57 SE DK IS NO NL FI UK DE LU SK AT EE EU25 SI ES LV PL IE CZ LT PT CY IT HU EL Not regularly using the Internet Never used a computer Source: Eurostat, Community survey on ICT usage in households and by individuals Notes: Data on computer use not available for BE (percentage not regularly using the Internet: 47%) ; no data for FR, MT website -> Themes -> Science and technology
Way of obtaining e-skills e (2005) % of individuals aged 16 to 74 who have already used a computer; level of basic computer skills: breakdown by various skills levels ls Formalised educational institution (school, college, university, etc.) All computer users Level of basic Gender Educational level Degree of urbanisation computer skills Men Women Lower Middle Higher Urban Middle Rural Low Medium High 31 29 33 34 28 35 30 31 35 16 30 47 Training courses in adult education centres, on own initiative Training courses in adult education centres, on demand of employer Self-study using books, cd-roms, etc. 15 13 18 11 15 19 15 15 16 10 17 20 23 21 25 12 23 32 24 23 20 14 25 29 28 35 21 22 27 37 29 29 27 10 26 48 Self-study (learning by doing) 58 64 52 52 57 65 60 59 54 38 61 76 Informal assistance from colleagues, relatives or friends 59 58 59 58 59 59 60 62 55 61 61 60 Some other way 4 4 3 5 3 3 4 4 4 4 3 4 Source: Eurostat, Community survey on ICT usage in households and by individuals. Notes: Data based on 16 countries for which comparable information is available, namely DE, EL, IT, CY, LV, LT, LU, HU, PL, PT, SI, SK, SE, UK, IS and NO. website -> Themes -> Science and technology
Enterprise survey 2007: e-skills e module Two types of personnel with e-skills: ICT specialists ICT users Percentage of personnel which is ICT specialist Recruitment: Needs, problems to fill vacancies Training provided Outsourcing and off-shoring: Which ICT functions To which regions (EU / non-eu) website -> Themes -> Science and technology
Employment of ICT specialists Percentage or number of ICT specialists employed E1. Did your enterprise employ ICT specialists, in January 2007? Definition ICT/IT specialists: ICT specialists specify, design, develop, install, operate, support, maintain, manage, evaluate and research ICT and ICT systems. ICT is the main job E2. How many ICT specialists were employed by your enterprise during January 2007? If you can't provide this value, Please indicate an estimate of the percentage of the number of ICT specialists in relation to the total number of persons employed, during January 2007? website -> Themes -> Science and technology
Recruitment of ICT specialists Hard-to to-fill vacancies for IT specialists jobs E3. Did your enterprise recruit or try to recruit personnel for jobs requiring ICT specialist skills, during 2006? (Filter question) E4. Did your enterprise have hard-to-fill vacancies for jobs requiring ICT specialist skills during 2006? (Filter question) website -> Themes -> Science and technology
Reasons for hard-to to-fill vacancies for ICT specialists jobs E5. What do you believe were the main reasons of having hard-to-fill vacancies for jobs requiring ICT specialist skills during 2006? a) Lack or too low number of applicants with ICT specialist skills b) Lack of ICT related qualifications from education and/or training c) Lack of work experience in the field of ICT d) Salary requests too high e) Other (optional) website -> Themes -> Science and technology
Recruitment of ICT users E6. Did your enterprise recruit or try to recruit personnel for jobs requiring skills in the use of ICT, during 2006? (Filter question) Definition ICT user skills :Capabilities enabling the effective use of common, generic software tools (basic user skills) or advanced, often sector-specific, software tools (advanced user skills). ICT is an important tool for the job and is used to produce work output and/or used intensively at work (in day-to-day activities) website -> Themes -> Science and technology
Lack of skills / Provision of training E7. Did your enterprise have hard-to-fill vacancies due to applicants' lack of skills in the use of ICT in 2006? E8. Did your enterprise provide training to develop or upgrade ICT related skills of your personnel, during 2006? a) Training for ICT/IT specialists b) Training for users of ICT website -> Themes -> Science and technology
Outsourcing and Offshoring of ICT specialist skills E9. Were any ICT functions requiring ICT/IT specialists performed by external suppliers (fully or partly), during 2006? Definition external suppliers : Other, also foreign enterprises/legal entities E10. Were any ICT functions requiring ICT specialists performed by suppliers in a foreign country (fully or partly), during 2006? (Filter question) Definition suppliers in a foreign country : 1) foreign affiliates, usually legal entities established by the enterprise (internal suppliers from abroad), or 2) other foreign enterprises /external suppliers from abroad website -> Themes -> Science and technology
Offshoring and types of ICT functions E11. Which ICT functions were performed by suppliers' ICT/IT specialists in a foreign country, during 2006? - optional - a) ICT management (includes e-business and ICT systems management) b) ICT development and implementation (includes business software development, programming, web development, database development, communication network development, systems integration and installation) c) ICT operations (includes technical support, user help and support, network administration, web administration, database administration) d) Other ICT functions website -> Themes -> Science and technology
Offshoring of IT specialists skills by regions E12. From which of the following geographical regions did your enterprise engage external suppliers' ICT/IT specialists during 2006? a) other EU Member States b) Non-EU Countries website -> Themes -> Science and technology
Outsourcing and Offshoring of ICT user skills E13. Were any business functions requiring users of ICT performed by external suppliers (fully or partly), during 2006? (optional) E14. Were any business functions requiring users of ICT performed by suppliers in a foreign country (fully or partly), during 2006? (optional; Filter question) website -> Themes -> Science and technology
Outsourcing and Offshoring of ICT user skills E15. Which business functions (non-ict) were performed by suppliers' ICT users in a foreign country? (optional) a) Sales and marketing, customer service b) Research and development, product design and engineering c) Other (non-ict) business functions E16. Please indicate the geographical regions from where you engaged business services requiring ICT users during 2006 (optional) a) other EU Member States b) Non-EU Countries website -> Themes -> Science and technology