Cisco Cable Manager 1.0 Product Overview 1 Agenda Solution Context Product Overview Features Configuration Management Fault Management Performance Management 2
Challenges Reduce maintenance and operations cost Increase network reliability and customer satisfaction Optimise network capacity and growth 3 Cable Management Solution Service Mgmt with Cisco Partners Billing Order Entry Mgmt Trouble Ticket Admin Network Management Provisioning LDAP LDAP CMTS & Modem Fault & Performance Monitoring RF Trouble- Shooting CSRC Cable Manager Cable Troubleshooter TFTP DNS DHCP SNMP Telnet PCs DOCSIS CM 904/ 924 ubr 7200 4
Cable Network Head End CNR TrblShooter TrblShooter Headend Hub 2000 Homes Node Node Node CNR NOC CNR Hub Node Node Node Tap CSRC Cable Mgr Server Cable Mgr Clients Cable Modem PC Drop 5 Product Overview Overview Deployment Layout Managed Devices System Requirements Device Requirements 6
Cable Manager Overview Client-server GUI-based application which provides Real-time and Proactive Cable Network Surveillance Batch Configuration of CMTS Automated CM SW Image Downloads Performance Reports for Capacity Planning Troubleshooting and Diagnostics Communicates with network devices via SNMP Server is Solaris-based ( Ultra-60, E250) and supports multiple clients Built on top of the Cisco Element Management Framework(CEMF) 2.1 7 Deployment ubr/ CMs PC with X emulator ubr/ CMs Cable Manager Server Manages DOCSIS cable modems & its associated CMTS (ubr 7200 Series) ubr / CMs ubr/ CMs Unix client ubr/ CMs 8
System Requirements Cable Manager Server Ultra-60 or E250 Solaris 2.6 OS 512 MB RAM 2 GB disk space (includes polled data) User Clients 256 MB RAM Ultra-5 Unix workstation - or - PC with X-emulators (E.g. ReflectionX or Exceed) 9 Managed Devices CMTS ubr 7223 ubr7246 Cable Access Router ubr 924 ubr 904 Cable Modems Cisco Partner modems other DOCSIS-compliant modems 10
Device Requirements CMTS Set SNMP community strings on the ubr 7200 using IOS CLI Enable SNMP traps IOS Release 11.3(9)NA1 or later, 12.05T or later Cable Modem Set read (RO) community string as public Example in IOS: snmp-server community public RO Set RW community string DOCSIS compliance 11 Feature Overview Summary Configuration Mgmt Fault Mgmt Performance Mgmt 12
Feature Summary Configuration Management Batch configuration of 7200s CM Software Image Downloads CMTS Inventory report Topology Tree Views Performance Management Historical trend reports for early fault detection Snapshot status and error level reports for problem isolation Utilization reports for capacity planning 13 Feature Summary Fault Management Alarm Management Event Browsers Alarm Propagation Alarm Filtering Trap forwarding Alarm Clearing Customizable event notification Launches CiscoView for chassis views Threshold Based-Alarms Troubleshooting utilities Security Management User name/password authentication 14
Configuration Mgmt Topology Tree Template-based ubr 7200 Configurator UBR Inventory Cable Modem SW Image Download 15 Topology Tree Manual or Autodiscovery of the ubr 7200 CMTS Cards, Ports, DOCSIS modems autodiscovered with ubr7200 CMTS 16
Template-Based 7200 Configurator Uses IP Manager 2.0 lite - an optional CD to be installed Facilitates simultaneous provisioning of ubr 7200 routers through creation and storage of configuration templates. Generates IOS configuration files for devices from the templates and downloads them to device. Requires Oracle RDBMS 8.0 17 Sample Template File 18
ubr Inventory Displays inventory information - ubr Chassis - IOS version, NVRAM - ubr Cards - serial numbers, hardware revisions - Environmental statistics - temperature, voltage - Flash File - Flash Devices 19 20
Cable Modem SW Image Download Downloads software images to one or multiple DOCSIS-compliant cable modem/s Can be triggered on demand or scheduled basis Run summary report to verify download success Checks for active voice calls before download 21 Fault Management Event Manager Event Browser Chassis Views using bundled CiscoView for ubr 7200, cable modems, cable access routers (ubr 900) Troubleshooting 22
What is the Event Manager? Provides graphical categorization of events Generates thresholdbased alarms Customizes event notification Via pager, fax, e-mail Integration with trouble ticket systems via trap forwarding 23 Alarm Scoreboard 24
Threshold Manager Allows generation of additional alarms when thresholds are exceeded Customizable thresholds and triggers based on performance attributes and error levels 25 Event Browser Displays alarm summary for selected element or network Supports alarm filtering and clearing 26
Integration with 3rd Party Management Systems Network & Service Management Layers HP OEMF Forwards SNMP traps to 3rd party fault management systems like HP OpenView SNMP Traps Element Management Layer Cisco Network Elements Cisco EMF SNMP Traps Cable Modem s Event Manager CABLE Manage r ] ubr 7200 27 ubr 7200 CMTS Chassis View 28
DOCSIS Cable Modem Chassis 29 Cable Access Router Chassis (ubr904 ) 30
Troubleshooting Tests connectivity between the ubr 7200 CMTS and the modem Uses IP and MAC-layer pings 31 Performance Mgmt Performance Monitoring in ubr CiscoView Cable Manager Performance Reports Tabular Reports Trend Analysis Capacity Management Graphical Reports 32
Tabular Reports Trend Analysis ubr/cm Power Level Reports RX/ TX power level CM Usage Report percent online/offline min/ average/ max online/offline time CPE IP Address Report IP and MAC address Capacity Planning ubr Utilization RX/ TX kbytes Discarded and error kbytes CM Utilization IN and OUT octets/packets per SID 33 ubr Graphical Reports ubr CPU and memory utilization ubr MAC Interface statistics Total RX/TX octets, discards, Unicast packets Ranging aborts, invalid requests ubr Upstream List Total RX octets, Unicast packets, discards, errors Signal errors ubr Downstream List Total TX octets, Unicast packets, discards, errors 34
CM Graphical Reports Cable Modem Statistics sysuptime downstream channel power/ tx power signal noise Ethernet operation status IP address status Modem status Modem Usage online/offline times min/ average/ max online/offline time in/out octets and packets CCPE List IP and MAC addresses 35 Cable Manager Summary Addresses needs of the cable NOC operator Reduces maintenance and operations cost Increases network reliability and customer satisfaction Monitors and optimizes network utilization Provides comprehensive tools in the areas of Configuration Management Fault Management Performance Management 36