Quasar Gen I Release Notes FW Version dt20161103nsa Ver. 1 December 6, 2016
2016 FLIR Systems, Inc. All rights reserved worldwide. No parts of this document, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc. Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners. This product is protected by patents, design patents, patents pending, or design patents pending. The contents of this document are subject to change. FLIR Systems, Inc. 6769 Hollister Avenue Goleta, California 93117 USA Phone: 888.747.FLIR (888.747.3547) International: +1.805.964.9797 For technical assistance, please call us at +1.888.388.3577 or visit the Service & Support page at www.flir.com/security. Document History Version Date Comment 1 December 6, 2016 First FLIR release ii Quasar dt20161103nsa release notes December 6, 2016
Table of Contents Table of Contents 1 Version Content... 1 1.1 Version Details... 1 1.2 Firmware Version Location... 1 2 Supported Products and Platforms... 3 3 Features and Improvements... 5 3.1 Support for PTZ Tracking with trk-101-p... 5 3.2 Improved Audio Sensitivity... 6 3.3 Improved Events Handling... 6 3.4 Web Enhancements and Bug Fixes... 7 4 Limitations and Known Issues... 9 5 Upgrade Procedure... 11 Appendix... 13 A.1. Discovering and Configuring the Camera with DNA... 13 A.2. Binding the PTZ Camera to the trk-101-p... 14 December 6, 2016 Quasar dt20161103nsa release notes iii
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Version Content 1 Version Content This release supports the key features listed in section 3 for the Quasar Gen I cameras series. In addition to documenting the Features and Improvements, these release notes cover Supported Products and Platforms, Limitations and Known Issues, and Upgrade Procedure. 1.1 Version Details Full version details: camera firmware version dt20161103nsa. 1.2 Firmware Version Location The firmware and software updates are available from the Firmware & Software Downloads page on the FLIR web site or by email from product.enterprise.support@flir.com. December 6, 2016 Quasar dt20161103nsa release notes 1
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Supported Products and Platforms 2 Supported Products and Platforms This firmware is supported with the following software versions: Product Name CP-4221-300/301 CP-4221-200/201 CM-4221-01/11 CF-4221-00 CM-3211-00/10/11 CM-4321-00 Description CP-4221-300/301 PTZ camera is a 2.1MP HD 30x PTZ Speed Dome IP Camera. CP-4221-200/201 PTZ camera is a 2.1MP HD 20x PTZ Speed Dome IP Camera. CM-4221-01/11 is a 2.1MP HD Mini-dome IP Camera. CF-4221-00 is a 2.1MP HD Fixed IP Camera. The CM-3211 series are 1.3MP Mini-dome IP Cameras. CM-4321-00 is a Compact Fixed Dome IP Camera. United VMS 7.0 LU 5758 Latitude/Horizon/Meridian update 7.0.0.5710 and above. United VMS 6.4 LU 6830 Latitude/Horizon/Meridian update 6.4.0.6830 and above. DNA 2.1.2.13 Utility required for initial discovery of the camera on networks without a DHCP server. Note: 1. To discover the Quasar camera in Latitude/Horizon/Meridian, use the Dvtel Quasar + HD series option in the Admin Center discovery. 2. The camera s web UI is supported on Internet Explorer versions 8, 9, 10 and 11. December 6, 2016 Quasar dt20161103nsa release notes 3
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Features and Improvements 3 Features and Improvements 3.1 Support for PTZ Tracking with trk-101-p PTZ Tracking is supported on CP-4221-300/301 PTZ cameras with Hardware Version 2 or 3 when the camera is bound in Latitude to the trk-101-p PTZ Tracker. For details on using this feature, refer to Appendix A.2 Binding the PTZ Camera to trk-101-p. To check if the PTZ camera supports PTZ Tracking 1. Upgrade the PTZ camera to the new firmware. 2. Access the camera s web UI and select the System tab. 3. Select the View Information > Parameters tab. Figure 1: System > View Information > Parameter Screen If the version under the Hardware section is Rev 2 or Rev 3, the camera supports the PTZ tracking feature. December 6, 2016 Quasar dt20161103nsa release notes 5
Features and ImprovementsAppendix 3.2 Improved Audio Sensitivity It is now possible to improve audio sensitivity by adjusting the audio settings on the Streaming >Audio screen. To set the input gain 1. Select Input gain. A dropdown menu opens. Figure 2: Audio Screen 2. From the dropdown menu, select an audio level between 1-10 or Mute. 3. Click Save. To set the ouput gain 1. Select Output gain. A dropdown menu opens. 2. From the dropdown menu, select an audio level between 1-6 or Mute. 3. Click Save 3.3 Improved Events Handling The System > Tampering screen now includes a sensitivity control, detection window, and a preview histogram. Note: This screen is not available on CP-3211 and CP-4221 PTZ cameras. 6 Quasar dt20161103nsa release notes December 6, 2016
Features and Improvements Figure 3: System > Tampering Screen 3.4 Web Enhancements and Bug Fixes The user interface has been rebranded as FLIR. The firmware file name format was changed to uimage_userland_yyyymmdd. December 6, 2016 Quasar dt20161103nsa release notes 7
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Limitations and Known Issues 4 Limitations and Known Issues BUG ID SUMMARY COMMENTS 42965 CP-4221-300/301 - Alarm inputs require a page refresh after being set. 43154 Incorrect tampering detections may occur in certain scenes. Refresh the web page. December 6, 2016 Quasar dt20161103nsa release notes 9
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Appendix 5 Upgrade Procedure Use DNA firmware version 2.1.2.13 to upgrade from a previous firmware version. Do NOT use the camera s web interface to perform the firmware upgrade. Note: 1. When upgrading from a firmware version prior to dt20131021nsa, DNA performs a complex procedure that takes more time than previous firmware upgrades (up to 20 minutes). 2. This upgrade is not reversible. Downgrading back to previous GA firmware requires a special procedure that can be done only in the FLIR factory. 3. DNA preserves most of the configuration parameters. The unsaved parameters are Minimum shutter speed setting and HTTPS certificate. 4. Additional parameters may that are not saved on PTZ cameras (CP-XXXX models) include MJPEG frame rate, Home Function > Line, and Privacy Mask > Switch functions. 5. In some rare cases, the upgrade may fail when DNA tries to upgrade a Quasar PTZ camera with previous firmware version. DNA displays a message that the upgrade failed and that a manual full configuration restore is required. After performing a factory default, use the DNA to start the upgrade process again. Note that configuration parameters will be lost. How to perform the firmware upgrade 1. If the camera is connected to Latitude VMS, you must stop the Latitude services. 2. Run DNA and perform the firmware upgrade according to instructions in the DNA User Manual. 3. When upgrading the PTZ camera firmware, the both the unit firmware and the PTZ Head firmware files must be upgraded. Note: Units produced after November 2014 include PTZ Head module number ITN-2. The module version number (CEA10) is displayed in the System > Firmware Version screen. The PTZ Head firmware on units with this PTZ Head should not upgraded. 4. If the camera was connected to the Latitude VMS, restart the Latitude services. Note: A CP-4221-30x should have partial factory defaults applied through DNA or its web interface after changing its TV format (PAL/NTSC) while attached to the VMS. December 6, 2016 Quasar dt20161103nsa release notes 11
Appendix 5. Verify that the settings details on the System > Software Version screen are as follows: Software Version (uimage_userland) Switch Version (switch_xxxx_xxxx.bin) Main Version (main_xxxx_xxxx.bin) Module Version (module_xxxxx.bin) DSP Firmware (Spi_xxxxx.bin) DSP Parameter (param_xxxxx.bin) CF-32xx CF-42xx CM-32xx CM-42xx CM-43xx CP-4221-20x CP-4221-30x (Rev 1) CP-4221-30x (Rev 2) CP-4221-30x (Rev 3) dt20161103nsa dt20161103nsa dt20161103nsa dt20161103nsa dt20161103nsa N/A SV6D-607F SV8D-4040 SVAD-9061 SVAD-B031 N/A MV6D-0AD7 MV8D-3832 MV1R-90D1 MV1R-90D1 N/A CD412 CE701 CE701 C0B03-G3V02 N/A N/A DE618 DE618 D0506 N/A N/A PE70F PE70F P0813 12 Quasar dt20161103nsa release notes December 6, 2016
Appendix Appendix A.1. Discovering and Configuring the Camera with DNA DNA 2.1.2.13 or higher is required for the initial discovery of the camera on networks without a DHCP server. DNA is also used to access the camera and to change its IP address. DNA can be downloaded from here on the FLIR website. If you have more than one camera, connect them one at a time and change their IP addresses to avoid potential network conflicts. December 6, 2016 Quasar dt20161103nsa release notes 13
Appendix A.2. Binding the PTZ Camera to the trk-101-p The PTZ camera and the trk-101-p are bound to each other from the Latitude AdminCenter. To bind the trk-101-p to the camera 1. Open the Latitude AdminCenter on the desired site. Make sure that the PTZ Tracker is listed in the site. 2. Select the Analytics tab. Latitude Analytics Tab 3. Select the camera that you want to bind from the Available Cameras list. 4. Use the arrow button to add it to the Camera table. Caution: Make sure that the TRK unit is not attached to Latitude when performing this procedure. 5. In the table, do the following: a. In the Connection Type column, from the drop-down list, select Decoder for the CP-4221-30x PTZ camera b. In the Analytic Device IP column, enter the IP address of the TRK unit that you want to attach to the PTZ camera. c. Click the RTSP Setting button. The RTSP Settings dialog box opens. RTSP Settings Dialog Box 14 Quasar dt20161103nsa release notes December 6, 2016
Appendix d. Verify that the encoder s IP address is displayed in the Camera RTSP Stream URL text box. e. Click OK. If the camera s RTSP URL is not displayed automatically in the Camera RTSP Stream URL text box, enter the camera s RTSP URL manually. For example, if the Quasar camera s RTSP URL is rtsp://<ip>/ h264_2, enter /h264_2 in the Camera RTSP Stream URL text box. Note: In case the VGA stream is stream #1, the RTSP URL should be /h264. Camera Table 6. Set the Rearm Time in the Auto Rearm column. This is the number of seconds until the camera is rearmed after being automatically disarmed due to manual PTZ control. The Rearm countdown starts from the moment the camera tile is unselected in ControlCenter. The default is 30 seconds. 7. Click Save. 8. In Latitude, on the Video Settings screen, do one of the following: If operating in separate-stream mode, enter the settings for each stream on the Live and Recorded tabs. a. On the Recorded tab, do not select the Recorded quality same as live checkbox. Latitude Video Settings Screen b. Configure the following settings on one of the tabs (Live or Recording): VGA resolution (640x480), constant bit rate 1000 kbps, and 25 fps. December 6, 2016 Quasar dt20161103nsa release notes 15
Appendix If the Recorded quality same as live checkbox is selected, the recorded stream will be the same as the live stream. a. From the camera s web interface, configure the camera settings for the second stream. b. On the Streaming > Video Format screen, set the Video Format for the second stream (Format 2) to VGA (640x480) and 25 fps. c. On the Streaming > Video Compression screen, set the H.264-2 Compression setting for the second stream to 1000 kbps. d. On the Streaming > Video Compression screen, select the Enable H.264-2 CBR mode setting checkbox. 9. On the PTZ Tracker, configure the TRK encoder presets. Then configure Depth and Rule settings for each preset on the PTZ Tracker. 16 Quasar dt20161103nsa release notes December 6, 2016
FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 USA PH: +1 805.964.9797 PH: +1 877.773.3547 (Sales) PH: +1 888.388-3577 (Support) FX: +1 805.685.2711 http://www.flir.com/security Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 USA PH: +1 503.498.3547 FX: +1 503.498.3153 Document: dt20161103nsa Firmware Release Notes Version: 1 Date: December 6, 2016 Language: en-us