Emergency Response and Communication. Focus On Change 2017

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Emergency Response and Communication Focus On Change 2017

Common Acronyms F.A.C. AWWA ENSO FlaWARN ERP ESF R&R SEOC FEMA FDEP DEM GATOR Florida Administrative Code American Water Works Association El Nino Southern Oscillation Florida s Water Agency Response Network Emergency Response Plan Emergency Support Function Response and Recovery State Emergency Operations Center Federal Emergency Management Agency Florida Department of Environmental Protection Division of Emergency Management Geospatial Assessment Tool for Operations and Response 2/3/2017 2

Overview Security & Emergency Response Rules The Periodic El Nino Southern Oscillation Cycle Your Emergency Response Plan Emergency Communication State Agency & Mutual Aid Support 2/3/2017 3

Chapter 62-555 F.A.C. Security & Emergency Response Rules 62-555.350 (10) Emergency Notification 62-555.350 (15) Emergency Response Plans 62-555.315(1) Public Water System Wells - Security 62-555.320(5) Treatment & Plant Security 62-555.320(14) Standby Power 62-555.335(14) AWWA M19 Manual http://www.dep.state.fl.us/water/rulesprog.htm#dw 2/3/2017 4

The ENSO Cycle The El Niño-Southern Oscillation (ENSO) cycle: the fluctuations in temperature between the ocean and atmosphere in the east-central Equatorial Pacific. El Niño and La Niña are the opposite phases of the ENSO cycle. The ENSO cycle significantly impacts weather conditions worldwide. When the ENSO cycle transitions from El Niño to its counterpart La Niña, the wind shear which inhibits formation of strong tropical storms will be drastically reduced. In Florida, the El Niño to La Niña shift causes increased cyclonic activity in both the Caribbean and the Gulf. We saw this manifest during the latter part of the 2016 hurricane season. 2/3/2017 5

Hermine 2/3/2017 6

Matthew 2/3/2017 7

Your Emergency Response Plan The Keystone of Your Response Update Annually o Response protocols o Critical asset list o Key contacts list Include o FlaWARN o StormTracker Train & Exercise o Train key personnel o Exercise your ERP o Engage stakeholders in collaborative What if discussions 2/3/2017 8

Your First Five Steps Move to Safety Protect Public Health Consult Your ERP Initiate Notifications-Internal & External Access StormTracker (When Activated) 2/3/2017 9

Emergency Communication Water Utility Emergency Communication The community of customers we serve expects public drinking water and wastewater utilities to function and protect public health. Effective response and recovery operations depend upon clear, timely communications to expedite return-to-service activities. Communicating your facility operational status, making requests for assistance, conveying pertinent issues or consequences to your organization, customers and response partners are crucial to expediting return-to-service. 2/3/2017 10

Emergency Communication Who, What, When, How and Where o Have a Backup Communication Plan! Identify Key Recipients in Your ERP o Internal Customers Administrative Work Force Contractors & Suppliers o External Local, County, State and Federal Agencies Mutual Aid Partners FlaWARN FRWA 2/3/2017 11

Emergency Communication Your Response, Your ERP Communication is Crucial $$$ FEMA State EOC County EOC $$ $ Your Facility StormTracker/FlaWARN $ 2/3/2017 12

State Agency and Mutual Aid Support FDEP StormTracker DEM GATOR FlaWARN.org 2/3/2017 13

StormTracker StormTracker is FDEP s web-based platform that assists in the tracking and recovery of water systems. StormTracker can be accessed by the following: o Regulated Water Utilities o Regulatory Offices & SERT Liaisons o Administrative o View Only (Available to some stakeholders upon request) Developed to provide a tool for utilities to report on their operational status and to request recovery assistance. StormTracker response data is available via SERT GATOR. https://stormtracker.dep.state.fl.us/login.asp 2/3/2017 14

GATOR Geospatial Assessment Tool for Operations & Response GATOR, or the Geospatial Assessment Tool for Operations and Response, is the primary situational awareness web mapping application for the Florida Division of Emergency Management and the Florida State Emergency Response Team. https://maps.floridadisaster.org/gator/map.html 2/3/2017 15

Florida s Water Agency Response Network FlaWARN-Formalized system of utilities helping utilities. Secure web-based data bank of available resources. Practical mutual aid agreement. Fills response gap between event impact and state or federal emergency declaration. After declaration FlaWARN continues engagement as a primary first responder force. FlaWARN is a member of the SERT and holds a liaison chair at the SEOC-ESF10. http://flawarn.org/ 2/3/2017 16

Contact Information Kenyon C. Carter, P.E. Division of Water Resource Management Drinking Water Program Office 850 245 8626 ext. 55626 Kenyon.C.Carter@dep.state.fl.us http://www.dep.state.fl.us/water/drinkingwater 2/3/2017 17