Customization Required at Salesforce CRM Web UI

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M-FILES Customization Required at Salesforce CRM Web UI Version: 26 19.2.2014 1/7

Contents 1. CUSTOMIZATION REQUIRED AT SALESFORCE CRM WWW-CLIENT...3 1.1 Install Static Resources...3 1.2 Set up Custom Labels...3 1.3 Set up Visualforce Pages...4 1.4 Customize the Layout of Salesforce Pages...5 1.5 Sample result...7 19.2.2014 2/7

1. Customization Required at Salesforce CRM WWW-client This document walks you through the installation process of M-Files for Salesforce CRM UI components. 1.1 Install Static Resources Go to Salesforce Setup. Navigate to "App Setup/Develop" section and open the Open the "Static Resources" page. Click "New". Type "MFiles" as a name, and browse the file "Visualforce pages\mfiles.zip" (see the enclosed Visualforce.zip). Cache control: Public Upload the file to the Salesforce site. Figure 1 - Installing static resources 1.2 Set up Custom Labels Go to Salesforce Setup. Navigate to "App Setup/Create" section and open the Open the "Custom Labels" page. Figure 2 - Creating custom labels Create following labels: 19.2.2014 3/7

Name Short Description Value (in English) Explanation Create_Document Create M-Files document New Document Label displayed on pages next to "create document in M- Files" action. MFSync_Server M-Files synchronization server https://openurl.mfiles.com/2.0/ This is the address for the URL opening service MFVaultGuid M-Files Vault GUID E.g. "19D8BAEE- 1F8B-48B7-9BD0-978B54181E38" GUID of the vault where data is synchronized. Can be found in M-Files Server Administrator, vault Properties. Show_Documents Show M-Files documents Show Documents Label displayed on pages next to "show documents in M- Files" action. Note: these labels are language-aware. Labels are saved for current default language only. If other languages are required, the personal default language must be changed first. Leave other options to their default values. 1.3 Set up Visualforce Pages Go to Salesforce Setup. Navigate to "App Setup/Develop" section and open the Open the "Pages" page. Click "New" to add a new page. Paste Visualforce code for customized pages. The code is located in folder Visualforce pages (Visualforce.zip). Figure 3 - Setting up Visualforce code Following pages should be created. Copy the contents of each source file to the code editor. Page label Name Source file M-Files Account MFilesAccount Account.txt 19.2.2014 4/7

M-Files Case MFilesCase Case.txt M-Files Contact MFilesContact Contact.txt M-Files Lead MFilesLead Lead.txt M-Files Opportunity MFilesOpportunity Opportunity.txt After this, enable the Visualforce pages for all users: Open Security info for Account (see above figure) Select all profiles (shift works for large selection), Add, Save Repeat for other Visualforce pages. 1.4 Customize the Layout of Salesforce Pages Go to Salesforce Setup. Navigate to "Customize/Accounts" section and open the Open the "Page Layouts" page. Edit all pages. Professional Edition can have only one page layout per object type, so e.g. Accounts -> Page Layout will bring directly to the Layout editing. Figure 4 - Editing pages When editing a page layout, choose the "Visualforce pages" tab (see spot A in the picture below) from the ribbon. Drag Section to below the Custom Links section (B1 -> B2). Section Name: M-Files, Layout: 1- Column, Display Section Header On Detail Page (not on Edit Page). Use drag & drop operation to place the M-Files Account (C) below the new Section (B2). Modify the Visualforce page properties (D) and set height to 128 pixels. Select "Save" (E). 19.2.2014 5/7

Figure 5 - Editing a page layout Repeat the operation for following pages: - Leads (Customize à Leads à Page layouts) - Account (Customize à Accounts à Page layouts) - Contacts (Customize à Contacts à Page layouts) - Opportunities (Customize à Opportunities à Page layouts) - Cases (Customize à Cases à Page layouts) (except for "Case Closed" layout) Some layouts can be skipped if it is intended that M-Files integration won't be used with them. 19.2.2014 6/7

1.5 Sample result 19.2.2014 7/7