MASTER THE ART: ULTIMATE LEAD GENERATION & CONVERSION @JamesNellis FB.com/NellisGroup 1
7 LEAD GENERATION MYTHS 1. I am too busy 2. I can t spend a lot of money 3. I don t want to work with strangers 4. I can send them to my main website and expect a lead 5. I can t track lead generation results 6. Lead Generation doesn t require customer education 7. I need plenty of my own success stories to share Small Business @ Yahoo: Myths About Lead Generation BUYING LEADS 2
PPC CONVERSION LG: PPC WEBSITE CONVERSATION ADVANTAGE: New audience, top of search engines DISADVANTAGE: limited shelf life. Out of budget off the page. Costs money for every lead. Range: $1 $10.00 a lead depending on the market 3
LG: ZILLOW (PAID) LG: ZILLOW IMPRESSIONS 4
LG: ZILLOW CONVERSATION Advantages: They are a BIG player in the consumer s eye. More eyeballs for your company and leads. Disadvantages: Paid service. Using your own listings to charge you for your own leads. Buying impressions limited market share and expensive. LG: TRULIA (PAID) 5
LG: TRULIA (PAID) LG: TRULIA CONVERSATION Advantages: Similar to Zillow in eyeballs. Now owned by same parent company. Open blog platform Trulia Voices for consumer interaction. FEATURED (get home above others). Disadvantages: Paid service. Using your own listings to charge you for your own leads. 6
LG: LONGTAIL APPROACH LG: LONGTAIL APPROACH 7
LG: LONGTAIL CONVERSATION Advantages: More qualified lead. Searching for specific keywords. Not subject to PPC disappearing from page 1. Disadvantages: Paid service. Not at the top for every search phrase. LG: BLOGGING TAGGING 8
LG: BLOG SPECIFIC Community Specific LG: BLOGGING: KEYWORDS/PAGES 9
LG: DIRECT MAIL LG: DIRECT MAIL CONVERSATION Advantages: Gets into the homes you want to sell. Can generate buzz. Great for branding. Disadvantages: Paid service. Low conversion percentage. Numbers game. 10
LG: OPEN HOUSES 100 Buyers 47 Visit an Open House 7 Buyers Use Agent from the Open House 40 Buyers Leave Open House Unrepresented or Represented by Another Agent Carolyn C. in Manassas, Virginia, who estimates that close to 50 percent of her listings originate from contacts made at open houses! LG: OPEN HOUSE CONVERSATION Advantages: Meet new buyers and new sellers. Ripple Effect when listing a home. Great for branding. Disadvantages: For selling the current home (less than 2% per NAR). Time not lead generating while hosting it. Can t be done from your office. May have no one show. 11
LG: VENDORS LG: VENDORS CONVERSATION Advantages: Already established relationships. Share many of the same contacts. They can crosssell you. Warm lead. Disadvantages: Could ruin a relationship. May expect it in return. 12
LG: FACEBOOK PROFILE PHOTOS LG: FACEBOOK STATUS UPDATE 13
CREATE 3 LISTS PRIVACY SETTING 14
LG: YELP 15
LG: HASHTAGIFY.ME 16
LG: HASHTAGIFY.ME LG: TWITTER HASHTAGS 17
LG: TWITTER HASTAG EVENTS LG: LINKED IN 18
LG: MEETUP.com 19
LG: MEETUP.com LG: MEETUP.com 20
10/9/2016 LG: MEETUP.com LG: MEETUP.com 21
LEAD GENERATION: ORGANIC SPHERE OF INFLUENCE: SOI 22
SOI MAP 23
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HOW DO YOU CONVERT? HOW DO YOU CONVERT? 25
11 CONVERSION ESSENTIALS 1. GIVE them what they want (Price, etc give them more) 2. FAST, FAST, FAST (Lauren) 3. Multi media approach (Call, Email, Video Text, Video Email) 4. CTA 5. Price Bracket Email (PBE) 6. Know your Numbers 7. Get them IN the Office 8. Set an Appointment 9. Consumer Benefit instead of Sale Driven 10. Create a Niche 11. Utilize your own RE Terminology 1. GIVE THEM WHAT THEY WANT What is the sales price? Can I see the home today? The home is $500,000 and has been on X days, are you familiar with this floor plan? Do you know about the different neighborhood amenities? We have all of the detailed information where we can send direct to you what is the BEST email address for you? 26
1. GIVE THEM WHAT THEY WANT What is the sales price? Can I see the home today? We would love to get you in the home today. It does require an appointment. If we can not go in the next 10 minutes, can you do today at 6 pm or tomorrow at 12 pm? 2. FAST, FAST, FAST 27
2. FAST, FAST, FAST 2. FAST, FAST, FAST 28
2. FAST, FAST, FAST 1.CALL 3. MULTI MEDIA (4 STEPS) Thank you for visiting our site to look for X homes in XYZ neighborhood. I was calling to see what information I could provide you about the models in the community or the amenities Thank you for your interest in 123 Main Street. That is a great home, what originally attracted you to it online? 29
3. MULTI MEDIA (4 STEPS) 2. EMAIL Make it SPECIFIC to their SEARCH Make it SHORT Thank you for searching for condos in XYZ Community. Did you have a specific floorplan you wanted? 3. VIDEO TEXT 3. MULTI MEDIA (4 STEPS) 30
NEXT DAY: 4. VIDEO EMAIL * RINSE/REPEAT 3. MULTI MEDIA (4 STEPS) 4. CALL TO ACTION (CTA) 31
5. PRICE BRACKET EMAIL (PBE) Can you send me the information for 123 Main Street? 5. PRICE BRACKET EMAIL (PBE) 32
6. KNOW YOUR NUMBERS 6. KNOW YOUR NUMBERS 33
7. GET THEM IN THE OFFICE 8. SET AN APPOINTMENT 34
9. CONSUMER BENEFIT (not sale driven) 10. CREATE A NICHE 35
11. UTILIZE YOUR OWN TERMINOLOGY 11. UTILIZE YOUR OWN TERMINOLOGY Creating YOUR own Real Estate Terminology: I am sure you have been calling on other homes.. Did anyone tell you about the 5 pillars of real estate yet? I know that I would definitely not invest in real estate today unless it held up to the 5 pillars of real estate (pause) Would you like me to send you the 5 pillars and know how to start searching for the right home? 36
CREATE YOUR OWN TERMINOLOGY Buyer Terminology Seller Terminology Process BEING SOLD To Invest in People, as they Invest in Real Estate. Impacting the Next Generation, One Client at a Time. 37
THANK YOU Time is the MOST precious gift we have thank you for spending it here. May we all: Impact the Next Generation, One Client at a Time. 38