The strategic plan of HEDNO for the Non- Interconnected Islands Investments Smart Islands Innovation

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The strategic plan of HEDNO for the Non- Interconnected Islands Investments Smart Islands Innovation Ioannis Margaris Vice-Chairman BoD Hellenic Electricity Distribution Network Operator (ΔΕΔΔΗΕ - HEDNO)

Who we are HEDNO operation kick-off: 2012 [previously: distribution department of PPC S.A] Organizationally, functionally independent regulated Company We deliver electricity to 7,4 million consumers across the country through Medium and Low Voltage Networks (total length of network lines 236,000 km) and manage the 32 non-interconnected Islands We employ 7.000 people Our mission is to ensure the proper operation, maintenance and development of the distribution network and management of the Non-Interconnected Islands Electricity Systems

Our Services Network Development Providing Network Accessibility Network Operation Consumption Metering Network Maintenance Fault Restoration Vulnerable Customers Programs Social Residential Tariff Non-Interconnected Islands Power System Management Reliable, efficient and safe operation of their electricity systems Operation of the Non-Interconnected Islands market Connection of RES and CHP Generation Units Taking necessary measures for mitigating environmental impact and securing optimal participation of RES and CHP units in the electricity production

Times of disruption International power sector changing rapidly: - Decarbonization - Technology disruption (production, transmission, distribution) - New market players - New consumer demands - Digitalization of electricity sector (IT Data Telecom User innovation) Greek power sector dynamics: - Market reforms - New market players - Increasing need for cost reduction - RES penetration - Innovation projects in Islands electricity systems - Consumer services improvement requirements

Future model existing model New business models required Production Transmission Distribution Retail Customer Production Transmission Distribution Retail Flexibility Energy Efficiency Distributed Generation Customer DSO and retail market innovation potential

Our vision and strategy Our VISION is to achieve the best possible combination of QUALITY and LOW-COST SERVICES, our first concern being the ENVIRONMENT protection: towards a distribution platform provider Our STRATEGY is built upon innovation in technologies, processes and business models (Smart Grids, Remote-Smart Metering, Remote Services, Automations, Island Pilot Projects etc.) Our Goal is to transform the Distribution Operator, modernize the Network, innovate in island systems and upgrade the electricity system towards a Smart System optimizing the infrastructure of the downstream electricity market

Our vision and strategy Radical modernization of the existing Network and transformation of the DSO: optimizing management of the connected consumers and producers and use the islands as test-beds The future Distribution System will be superior in terms of performance and reliability, while being more customercentric and at the same time more costeffective HEDNO is committed to implement all necessary investments and innovation projects in order to bring smart grids from vision to reality both in the interconnected and non-interconnected island networks

Our investment plan 250 million euro per year for reinforcing and modernizing the network 250 million for 12 strategic HEDNO transformation projects Total 1,2 billion euro 2015-2020

RES penetration progress (total) Amount of RES units installed (Interconnected and Islands): 56.066 Total installed RES capacity (Interconnected and Islands) (ΜW): 3.779 PV roofs (total) Capacity 375MW PV L/V (interconnected) Capacity 808 MW PV M/V (interconnected) Capacity 1.217 MW TOTAL PV (roofs excluded - total) Capacity 2.162 ΜW

RES integration potential (interconnected) HEDNO website: online data of RES power absorption potential per substation http://renewal.deddie.gr/m ain.html#

RES penetration progress in Islands Total installed capacity NII 482.44 MW Wind farms 322,69 PV 135,98 PV roofs 23,47 Small Hydro 0,30 System Marginal Price ( /MWh) 41,40 NII - 92,55 Crete - 96,80 Total installed capacity Crete- 296,09 MW Wind farms 200,31 PV 78,29 PV roofs 17,19 Small Hydro 0,30

Energy balance in Islands Energy Balance in Non-Interconnected Islands (σε GWh) 2015 Jan May 2016 Oil 4.571,20 1.590,23 RES 999,58 373,28 TOTAL 5.570,78 1.963,51 RES % 17,9% 19% Oil % 82,1% 81%

2015 2020 HEDNO Transformation Program

12 Transformation Strategic Projects 1. Distribution Network Control Center in Attica (central system) - 6.8 million 2. Distribution Network Control Center for the Islands (central system) - 4 million 3. Upgrade of Regional Distribution Network Control Centers for the rest of the country (3 Regional Control Centers) - 5million [real-time monitoring and management of Distribution Networks operation] 4. Further implementation of Remote Control Equipment - 60 million 5. Implementation of geographical-information systems for the Distribution Network (GIS)- 55 million 6.New Customer Service System (ERMIS) - 15 million [improvement of customer services and new multichannel communication platform (web, call center)] 7.Call Centers - 3 million [planning 3 call centers in Athens, Thessaloniki and Patras]

Our 12 strategic projects 8. Distribution Network Planning [Expansion planning tools and methodology] - 2million 9. Energy Control Centers for Non Interconnected Islands - 38 million 10. Smart Island Initiative - 0,5million 11. Telemetering and Management System of residential consumers and small commercial businesses power supplies Smart Meters 39 million [pilot project and planning of the roll-out] 12. Supply Chain restructuring - 2 million

Challenges and HEDNO investments in the 32 Non-Interconnected Islands (NII)

Challenges in the electricity management of the Non-Interconnected Islands (NII) 1. Infrastructure development (according to the requirements of the NII Code) Develop all the necessary infrastructure for the 32 electricity systems In order to: Determine production cost Reduce operational cost Reduce consumer cost Increase RES penetration Ensure uninterruptible electricity supply of consumers

Metering infrastructure Main Projects NII Telemetering Power Plants (energy produced/h, fuel consumed for its production) Budget estimate - 8 million Completion date estimate- 12/2019 Energy Control Centers (ECC) in Athens, Crete and Rhodes ECC include several systems to perform implementation of market operation, including the preparation of day ahead scheduling, supervision and optimization of autonomous systems operation and NII settlement. Budget estimate - 15.5million Completion date estimate - 6/2020

Main Projects NII Energy Control Centers (ECC) in the remain 27 electricity systems 3 stages of implementation Stage 1 Implementation and extension of SCADA (Supervisory Control and Data Acquisition) and EMS (Energy Management System) Budget estimate - 5.7 million Completion date estimate - 6/2018 Stage 2 - Stage 3 Pilot implementation of ECC infrastructure in 3 electricity systems of NII and their connection with the Central ECC in Athens Pilot implementation of ECC infrastructure in the remain 24 electricity systems (planning of stage 2 & 3 will be completed by the end of 2016) Budget estimate for the whole project around 12 million Completion date estimate for the whole project 6/2020

Main Projects NII Development of methodological infrastructure Analyze the requirements of the Code for the NII, allocate best practices and optional management of electricity systems in NII through ECC Budget estimate - 1.5million Completion date estimate - 6/2019 Implementation of IT infrastructure for NII Databases and archives for all participants in the Market (Producers, Load Representatives, Power Plants, Units of each Power Plant, Meters and the Indications received from them). Budget estimate - 1million Completion date estimate - 6/2019

Main Projects NII 2. Smart Island Initiatives The aim of this strategic project is to develop and implement all the necessary infrastructure for the operation and management of electricity systems in NII with very high RES penetration (more than 60%) Smart island has been submitted to the Ministry of Environment and Energy and after its approval, HEDNO will proceed with the special framework forthe project. After RAE s approval, we will proceed with the tendering procedure Estimate date of completing tendering procedure - early 2018 Estimated budget of the project until its final assignment - 0.5 million 3. Facilitation of the market reforms HEDNO - as the NII System Operator - opened the market of Crete 21.06.2016 and will continue the gradual opening of the markets in other NII electricity systems. ISLANDS REGIONAL DEPARTMENT (operation): Total investments on new projects 2012-2016: 213 millions Total investments on network maintenance 2012-2016: 226 millions New Distribution Network Control Center: 4 million TOTAL 443 million

Future projects in Islands 1. Smart Island(s) initiative of HEDNO-RAE- Ministry of Energy 2. Storage+PV and new demand side management technologies 3. RES+desalination 4. Smart Street lighting 5. Kythnos island (revisited) 6. Electric Vehicles infrastructure 7. R&D platforms and international cooperation with relevant actors (DSOs-Retail market players-telecom-it-r&d community)

Requirements for success 1. Institutional empowerment [human resources, clear objectives for policy and market actors] 2. Open and continuous collaboration of all relevant policy and business actors 3. Clear and simple market and regulatory environment 4. Long-term national energy planning 5. Regulatory incentives for innovation across the chain and especially downstream 6. Reduce restrictions imposed upon State- Owned companies (human resources, bureaucratic legislative framework) 7. Strengthening international cooperation which leads to specific projects 8. Public and private Investment on R&D

Thank you very much