Emerging Asia Pacific telecoms market: trends and forecasts EMERGING ASIA PACIFIC TELECOMS MARKET: TRENDS AND FORECASTS

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REGIONAL FORECAST REPORT EMERGING ASIA PACIFIC TELECOMS MARKET: TRENDS AND FORECASTS 2017 2022 SHERRIE HUANG and CAI SHIYU

About this report This report provides: a 5-year forecast of more than 180 mobile and fixed KPIs for emerging Asia Pacific as a whole and for 12 key countries an in-depth analysis of the trends, drivers and forecast assumptions for each type of mobile and fixed service, and for key countries an overview of operator strategies and country-specific topics, in order to highlight similarities and differences through a cross-country comparison a summary of results, key implications and recommendations for mobile and fixed operators. Our forecasts are informed by on-the-ground regional market experts from our topic-led research programmes and our consulting division, as well as external interviews. In addition to our robust set of historical data, our forecasts draw on a unique and in-house modelling tool, which applies a rigorous methodology (reconciliation of different sources, standard definitions, top-down and bottom-up modelling). For the complete data set, see the accompanying Excel file at www.analysysmason.com/emap-telecoms-forecast-rdrp0- RDDG0. Geographical Regions modelled: Emerging Asia- Pacific (EMAP) Countries modelled individually Bangladesh Cambodia China India Indonesia Malaysia Myanmar Pakistan Philippines Sri Lanka Thailand Vietnam REPORT COVERAGE Key performance indicators Connections Mobile Handset, mobile broadband 1, M2M 2 Prepaid, contract 2G, 3G, 4G, 5G Smartphone, non-smartphone Fixed Voice, broadband, IPTV, dial-up Narrowband voice, VoBB DSL, FTTP/B, cable, BFWA, 5G, other Voice traffic Fixed and mobile Outgoing minutes, MoU Revenue Mobile Service 3, retail Prepaid, contract Handset, mobile broadband 1, M2M 2 Handset voice, messaging, data Fixed Service 3, retail Voice, broadband, IPTV, dial-up, business services DSL, FTTP/B, cable, BFWA, other ARPU Mobile: SIMs, handset 1 Includes USB modem, and mid- and large-screen, but not handset-based data. Prepaid, contract Handset voice, data 2 M2M connections and revenue figures include mobile services only. 3 Service revenue is the sum of retail and wholesale revenue. 2

Contents 8. Executive summary 9. Telecoms retail revenue for EMAP will increase over the forecast period, but the CAGR will fall from 5.3% (2012 2016) to 2.0% (2016 2022) 10. Telecoms retail revenue growth in EMAP over the forecast period will mainly be driven by mobile handset data, fixed broadband and IPTV 11. Fixed and mobile telecoms retail revenue will see similar CAGRs of around 2% in EMAP over 2016 2022 12. Key trends, drivers and assumptions for the mobile and fixed markets 13. Key implications and recommendations for telecoms operators 14. Regional forecasts and cross-country comparison 15. Geographical coverage: 4G launches in Myanmar, Nepal and Vietnam in 2016 and 2017 will further increase the 4G share of connections in EMAP 16. Market context: Malaysia had the highest SIM population penetration and China the highest fixed broadband household penetration in 2016 17. Revenue and ARPU: An increase in subscriber numbers will compensate for a slight decline in ARPU, leading to stable growth in retail revenue 18. Mobile penetration: Active mobile SIM penetration in EMAP will grow from 85% in 2016 to 99% in 2022 19. Mobile connections: 4G will become the dominant technology over the forecast period, accounting for 64% of mobile connections in 2022 20. Smartphones and LTE: Smartphone penetration in EMAP will grow from 52% in 2016 to 81% in 2022 due to technology improvements 21. Mobile broadband: Technology migration and improvements will drive the rapid growth of mobile broadband connections 22. Mobile ARPU: Overall ARPU will continue to fall at a CAGR of -2.2% during the forecast period and stabilise around USD5 towards the end 23. Data and revenue by generation: Mobile network construction and upgrades will drive revenue growth and boost data traffic 24. Fixed services: There will be over 472 million fixed broadband connections in EMAP by 2022 and FTTP/B will account for 87% of these 25. Fixed broadband: Fixed broadband will grow strongly due to operator investments, government initiatives and service bundles 26. Key drivers at a glance for each emerging Asia Pacific market 27. Key drivers at a glance table: methodology [1] 28. Key drivers at a glance table: methodology [2] 29. Individual country forecasts 30. China: China will continue to lead technology improvements in EMAP 31. China mobile: Fast 4G take-up and innovative products drive cellular data usage, and 5G is expected to launch around 2020 32. China fixed: China Mobile s entrance to the fixed market has stimulated subscriber growth, but affected fixed ASPU 33. Indonesia: Fixed broadband and mobile data services will be the main contributors to total service revenue growth 34. Indonesia mobile: Intensified competition will lead to more innovative product offerings and result in 4G penetration growth 35. Indonesia fixed: Broadband and IPTV revenue will grow due to increases in subscriber numbers and upgraded services 3

Contents 36. Malaysia: Total telecoms retail revenue will decline slowly due to market saturation in Malaysia 37. Malaysia mobile: Intense competition limits data revenue growth operators focus on postpaid offerings for higher margins 38. Malaysia fixed: Operators focus on higher speed plans and more convergence bundles 39. Philippines: Total service revenue will grow at a CAGR of 1.3% during the forecast period due to data revenue growth 40. Philippines mobile: Intensified competition will hamper operators profitability and revenue growth will be marginal 41. Philippines fixed: Fixed broadband connections will grow strongly, due to operators efforts to expand coverage 42. Thailand: Rapid adoption of 4G and increasing FTTP penetration will be the main contributors to total service revenue growth 43. Thailand mobile: Improved network speeds will drive growth in 4G mobile subscriber numbers and data revenue 44. Thailand fixed: National initiatives will contribute to coverage expansion and increase broadband penetration 45. Vietnam: Technology improvements will drive growth in both mobile and fixed markets 46. Vietnam mobile: The number of 4G subscribers will grow exponentially after the launch of the technology in 2017 47. Vietnam fixed: Both fixed broadband connections and revenue will increase during 2017 2022, due to an extensive FTTP roll-out 48. About the authors and Analysys Mason 49. About the authors 50. Analysys Mason s consulting and research are uniquely positioned 51. Research from Analysys Mason 52. Consulting from Analysys Mason 4

List of figures Figure 1: Telecoms retail revenue by service type and total service revenue (retail and wholesale), emerging Asia-Pacific, 2012 2022 Figure 2: Telecoms retail revenue growth by service type, emerging Asia Pacific, 2016 2022 Figure 3: Telecoms retail revenue growth by type and country, emerging Asia Pacific, 2016 2022 Figure 4: Summary of key trends, drivers and assumptions for emerging Asia Pacific Figure 5: 4G/5G share of mobile connections and NGA share of fixed broadband connections by country, emerging Asia Pacific, 2022 Figure 6: Metrics for the 13 countries modelled individually in emerging Asia Pacific, 2016 Figure 7: Telecoms retail revenue by service type, fixed voice and fixed broadband ASPU, and mobile ARPU, emerging Asia Pacific, 2012 2022 Figure 8: Telecoms retail revenue by service type, total service revenue and growth rates, emerging Asia Pacific, 2016 2022 Figure 9: Connections by type, and growth rates, emerging Asia Pacific, 2016 2022 Figure 10: Active mobile SIM penetration by country (excluding IoT), emerging Asia Pacific, 2012 2022 Figure 11: Mobile connections by technology generation (excluding M2M), and 3G, 4G and 5G s share of connections, emerging Asia Pacific, 2012 2022 Figure 12: Smartphones as a percentage of handsets, and LTE s share of total connections (excluding M2M), emerging Asia Pacific, 2016 and 2022 Figure 13: Mobile broadband connections by screen size and technology, emerging Asia Pacific, 2012 2022 Figure 14: Mobile ARPU by country, emerging Asia Pacific, 2012 2022 Figure 15: Mobile service revenue and ARPU by technology, emerging Asia Pacific, 2012 2022 Figure 16: Data traffic and revenue per megabyte, emerging Asia Pacific, 2012 2022 Figure 17: Fixed broadband connections by type, and fixed voice, IPTV and mobile broadband connections, emerging Asia Pacific, 2012 2022 Figure 18: Fixed broadband penetration of households by country, emerging Asia Pacific, 2012 2022 Figure 19: Major forecast drivers: current situation (2012) and future trajectory (2017 2022) by country, emerging Asia Pacific Figure 20: Methodology for attributing scores to each element in the key drivers table (current and future) and impact of high scores Figure 21: Telecoms retail revenue by service type and total service revenue (retail and wholesale), China, 2012 2022 Figure 22: Telecoms retail revenue by service type, total service revenue and growth rates, China, 2016 2022 Figure 23: Connections by type, and growth rates, China, 2016 2022 Figure 24: Mobile, smartphone and 4G/5G penetration rates, China, 2012 2022 5

List of figures Figure 25: Mobile ARPU by type, and mobile ARPU, China, 2012 2022 Figure 26: Summary of key mobile market drivers and assumptions, China Figure 27: Fixed penetration rates by service type, China, 2012 2022 Figure 28: Fixed ASPU by service type, China, 2012 2022 Figure 29: Summary of key fixed market drivers and assumptions, China Figure 30: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Indonesia, 2012 2022 Figure 31: Telecoms retail revenue by service type, total service revenue and growth rates, Indonesia, 2016 2022 Figure 32: Connections by type, and growth rates, Indonesia, 2016 2022 Figure 33: Mobile, smartphone and 4G/5G penetration rates, Indonesia, 2012 2022 Figure 34: Mobile ARPU by type, and mobile ARPU, Indonesia, 2012 2022 Figure 35: Summary of key mobile market drivers and assumptions, Indonesia Figure 36: Fixed penetration rates by service type, Indonesia, 2012 2022 Figure 37: Fixed ASPU by service type, Indonesia, 2012 2022 Figure 38: Summary of key fixed market drivers and assumptions, Indonesia Figure 39: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Malaysia, 2012 2022 Figure 40: Telecoms retail revenue by service type, total service revenue and growth rates, Malaysia, 2016 2022 Figure 41: Connections by type, and growth rates, Malaysia, 2016 2022 Figure 42: Mobile, smartphone and 4G/5G penetration rates, Malaysia, 2012 2022 Figure 43: Mobile ARPU by type, and mobile ARPU, Malaysia, 2012 2022 Figure 44: Summary of key mobile market drivers and assumptions, Malaysia Figure 45: Fixed penetration rates by service type, Malaysia, 2012 2022 Figure 46: Fixed ASPU by service type, Malaysia, 2012 2022 Figure 47: Summary of key fixed market drivers and assumptions, Malaysia Figure 48: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Philippines, 2012 2022 Figure 49: Telecoms retail revenue by service type, total service revenue and growth rates, Philippines, 2016 2022 Figure 50: Connections by type, and growth rates, Philippines, 2016 2022 Figure 51: Mobile, smartphone and 4G/5G penetration rates, Philippines, 2012 2022 Figure 52: Mobile ARPU by type, and mobile ARPU, Philippines, 2012 2022 Figure 53: Summary of key mobile market drivers and assumptions, Philippines Figure 54: Fixed penetration rates by service type, Philippines, 2012 2022 Figure 55: Fixed ASPU by service type, Philippines, 2012 2022 Figure 56: Summary of key fixed market drivers and assumptions, Philippines 6

List of figures Figure 57: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Thailand, 2012 2022 Figure 58: Telecoms retail revenue by service type, total service revenue and growth rates, Thailand, 2016 2022 Figure 59: Connections by type, and growth rates, Thailand, 2016 2022 Figure 60: Mobile, smartphone and 4G/5G penetration rates, Thailand, 2012 2022 Figure 61: Mobile ARPU by type, and mobile ARPU, Thailand, 2012 2022 Figure 62: Summary of key mobile market drivers and assumptions, Thailand Figure 63: Fixed penetration rates by service type, Thailand, 2012 2022 Figure 64: Fixed ASPU by service type, Thailand, 2012 2022 Figure 65: Summary of key fixed market drivers and assumptions, Thailand Figure 66: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Vietnam, 2012 2022 Figure 67: Telecoms retail revenue by service type, total service revenue and growth rates, Vietnam, 2016 2022 Figure 68: Connections by type, and growth rates, Vietnam, 2016 2022 Figure 69: Mobile, smartphone and 4G/5G penetration rates, Vietnam, 2012 2022 Figure 70: Mobile ARPU by type, and mobile ARPU, Vietnam, 2012 2022 Figure 71: Summary of key mobile market drivers and assumptions, Vietnam Figure 72: Fixed penetration rates by service type, Vietnam, 2012 2022 Figure 73: Fixed ASPU by service type, Vietnam, 2012 2022 Figure 74: Summary of key fixed market drivers and assumptions, Vietnam 7

Geographical coverage: 4G launches in Myanmar, Nepal and Vietnam in 2016 and 2017 will further increase the 4G share of connections in EMAP Figure 5: 4G/5G share of mobile connections and NGA share of fixed broadband connections by country, emerging Asia Pacific, 2022 1 CAMBODIA 2 CHINA 3 INDIA 4 INDONE SIA 5 MALAYSIA 6 BANGLADE SH 1 8 3 MYANMAR 7 9 9 4 1 7 KEY: Metrics for 2022 11 12 2 13 6 6 10 NE PAL 8 82% 4G/5G share of mobile connections VIE TNAM 13 THAILAND 12 5 SRI LANKA 11 PHILIPPINE S 10 PAKISTAN 9 56% NGA share of fixed broadband connections Source: Analysys Mason 1 For a full list of countries modelled as part of the emerging Asia Pacific region, please see the accompanying data annex. Mobile connections exclude M2M connections. NGA share of fixed broadband connections is calculated as cable, VDSL and FTTH connections (that provide access speeds of 30Mbps or more) divided by the total number of fixed broadband connections. 15

CONTENTS EXECUTIVE SUMMARY REGIONAL FORECASTS AND CROSS-COUNTRY COMPARISON INDIVIDUAL COUNTRY FORECASTS ABOUT THE AUTHORS AND ANALYSYS MASON 48

About the authors Sherrie Huang (Research Programme Head, Asia Pacific) is the lead analyst for our Asia Pacific research programme and is based in our Singapore office. Her research covers the entire Asia Pacific region, and includes market data and forecasts for 17 key markets, as well as thematic reports covering key telecoms industry trends including IoT/M2M, video and multi-play, and enterprise services. Sherrie has extensive expertise on the telecoms industry from various angles, including strategy, market sizing and forecast, end-user research, cost modelling and regulatory issues. She previously worked at IDC, Ovum and ZTE in various Asia Pacific countries. Cai Shiyu (Research Analyst) contributes to Analysys Mason's Asia Pacific research programme, and is based in our Singapore office. He had been involved in data modelling process as well as analysis of telecoms market trends in developed and emerging Asia Pacific. Before joining Analysys Mason, he worked as an intern with business development division of SAP, and conducted qualitative and quantitative research on cloud computing market. Shiyu holds a Bachelor's degree in finance and operations management at NUS Business School, Singapore. 49

Analysys Mason s consulting and research are uniquely positioned Analysys Mason s consulting services and research portfolio CONSULTING We deliver tangible benefits to clients across the telecoms industry: communications and digital service providers, vendors, financial and strategic investors, private equity and infrastructure funds, governments, regulators, broadcasters, and service and content providers. Our sector specialists understand the distinct local challenges facing clients, in addition to the wider effects of global forces. We are future-focused and help clients understand the challenges and opportunities that new technology brings. RESEARCH Our dedicated team of analysts track and forecast the different services accessed by consumers and enterprises. We offer detailed insight into the software, infrastructure and technology delivering those services. Clients benefit from regular and timely intelligence, and direct access to analysts. 50

Research from Analysys Mason 51

Consulting from Analysys Mason 52

PUBLISHED BY ANALYSYS MASON LIMITED IN NOVEMBER 2017 Bush House North West Wing Aldwych London WC2B 4PJ UK Tel: +44 (0)20 7395 9000 Email: research@analysysmason.com www.analysysmason.com/research Registered in England No. 5177472. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher. Figures and projections contained in this report are based on publicly available information only and are produced by the Research Division of Analysys Mason Limited independently of any client-specific work within Analysys Mason Limited. The opinions expressed are those of the stated authors only. Analysys Mason Limited recognises that many terms appearing in this report are proprietary; all such trademarks are acknowledged and every effort has been made to indicate them by the normal UK publishing practice of capitalisation. However, the presence of a term, in whatever form, does not affect its legal status as a trademark. Analysys Mason Limited maintains that all reasonable care and skill have been used in the compilation of this publication. However, Analysys Mason Limited shall not be under any liability for loss or damage (including consequential loss) whatsoever or howsoever arising as a result of the use of this publication by the customer, his servants, agents or any third party.