\ University of Pretoria, 2017 All rights reserved REQUEST FOR PROPOSAL: DATABASE VIRTUALIZATION Ref: IT-DBV-2017-13 Information in this document is subject to change. No part of this document may be reproduced, or transmitted, in any form, or by any means, electronic or mechanical, for any purpose, without the express written permission of the University of Pretoria. Table of contents 1 Introduction... 1 1.1 Background on the University of Pretoria... 1 1.2 Background on the Oracle database environment... 2 2 Evaluation Process & Stages... 2 2.1 Pre-Qualification... 2 2.2 Scoring and Evaluation Stages... 2 2.3 Estimated Timelines for Tender Process... 3 3 Rules of the Tender Response... 3 4 Functional Questions/Criteria... 3 5 Pricing Questions/Criteria... 4 List of abbreviations and acronyms... 5 1 Introduction The University of Pretoria (UP) wants to implement database virtualization (also referred to as Copy Data Management) software that provides the possibility to quickly and easily provide virtual copies of (for example) a production database for application development, upgrades, reporting, troubleshooting, or other purposes, without any data duplication or movement and using a fraction of the time and storage / server requirements. The business requirement is to address the following issues: Enable efficient database recovery at all times, including the ability to provide fast and easy recovery of multiple large databases to a synchronized point in time; Significantly reduce the time required for database backups and recovery; Significantly reduce the time required for making virtual copies of production databases to development/test environments, for development, testing or upgrade purposes; Significantly reduce the amount of storage required for backups and virtual database copies; Increase the retention and recovery periods for database backups and recovery areas. The goal is to ensure fast, efficient database recovery and to make sure virtual database copies will always be possible, and can be created in the shortest possible time. The solution should be able to address these problems within an Oracle database environment, but should also be able to do the same within MySQL and Microsoft SQL database environments, should the University decide to also use the solution within those environments in the future. The University is in search of a software solution to be hosted within the University s data centre. The solution must be able to provide an appliance (with or without its own storage) as part of its offering. 1.1 Background on the University of Pretoria The University of Pretoria was founded in 1908. The University has about 62 000 students. The University offers more than 1400 academic programmes and comprises of 141 academic departments, 100 academic centres/institutes/bureaus and 28 support units/departments. The vision at the University of Pretoria is to be a leading research intensive university in Africa, recognised internationally for its quality, relevance and impact, as also for developing people, creating knowledge and making a difference locally and globally. Information Technology plays a big role as an enabler to fulfil the tasks of the University of Pretoria, i.e. education, research and community service. 2017-05-18 RFP: Database Virtualization, IT-DBV-2017-13 V2 Page 1 of 3
1.2 Background on the Oracle database environment The Oracle database landscape has changed from earlier implemented smaller sized databases to extensively larger databases. This is attributed to growth as new systems are implemented, as well as data inherited from the legacy systems. This complicates data migration, backups and recovery of the databases, all of which affect the productivity of database administrators and the service delivered to developers, system administrators and the end users. Furthermore, the implementation of new systems, complex integration across systems, as well as updates, upgrades and maintenance, introduce an increasing requirement for additional development, quality assurance (QA)/test and production-copy databases. This implies significant growth in the underlying infrastructure (servers, storage, backup capacity, and so on). There are currently 19 production Oracle databases with an approximate total size of 7 TB. These databases run on AIX and will be the primary focus for the implementation of a database virtualization solution. The University however also have some Oracle and MySQL databases running on Red Hat Linux as well as Microsoft SQL databases running on Windows, which may be included at a later stage, and therefore the solution should be able to manage: (a) Oracle databases running on both AIX and Red Hat Linux (b) MySQL databases running on Red Hat Linux, and (c) Microsoft SQL databases running on Windows. 2 Evaluation Process & Stages All enquiries can be submitted to Mr Vian Krüger. Should you wish to reply, please return at least one (1) hard copy and one (1) soft copy of your proposal not later than 2 June 2017 at 12:00 noon to: Mr Vian Krüger Room 5-29 Administration Building Hatfield Campus Lynnwood Road Service Providers should note that the University operates a preferential procurement system: The University follows the prescribed scorecard applicable to Universities as set out in Act 53/2003. The PPPFA Act 5/2000 is applicable when tenders are adjudicated. After closure of the tender, the University will run the evaluation process described below. The University may arrange meetings, presentations, test runs and/or site visits, if deemed necessary. The University reserves the right to make the selection solely on the information received, or to negotiate further with none, one or more vendors. The vendor will be selected based on the greatest perceived benefit to the University, and not necessarily on the response to any particular factor. If the University decides to enter into a contract with a vendor, the final contract and Service Level Agreements will be negotiated with the chosen vendor. 2.1 Pre-Qualification Pre-qualification stage based on the Procurement Policy. The following documents are mandatory for prequalification: Brief Company Profile (basic details relevant to this tender) Proposal with specific requirements indicated herein (see section 3) Registration document of the enterprise (CK1/CK2 or CM29/CM22) Valid tax clearance certificate VAT registration certificate Valid B-BBEE certificate from SANAS/IRBA accredited verification agency Proxy: Attach a director s resolution or proxy, authorising the signatory on the tender documents on behalf of the Service Provider if applicable Proof of bank account Completed questionnaire (Sections 4 and 5) 2.2 Scoring and Evaluation Stages See http://www.up.ac.za/media/shared/392/zp_files/tender-evaluations.zp69613.pdf for further explanation. 2017-05-18 RFP: Database Virtualization, IT-DBV-2017-13 V2 Page 2 of 3
Pre-Qualification Stage All submissions are reviewed to ensure that all mandatory documentation and requirements (see 2.1) have been submitted to be considered in Stage 1 of the evaluation process. Stage 1 Functional Assessment The pre-qualified submissions are evaluated and rated against each criterion. The criteria are 80% functional, 10% licensing/cost savings and 10% vendor related. Weightings are applied and a total functional score is calculated. All submissions below the functional threshold of 70% are eliminated at this point. Stage 2 Pricing and B-BBEE Evaluation The qualifying submissions will be considered in stage 2. 90% of the score will pertain to pricing based on a comparative price formula and 10% to preference points according to B-BBEE level see above URL for detail. 2.3 Estimated Timelines for Tender Process Error! Reference source not found. below provides the estimated timelines for this tender process. EVENT DATE 1 Tender posted on UP procurement page 18 May 2017 http://tender.up.ac.za 2 Mandatory pre-tender information session 26 May 2017 10:00 11:00 Room 5-13 Natural Sciences 2 building University of Pretoria Lynnwood Road Pretoria 3 Bids due and hand-in 2 June 2017 at 12:00 4 Internal evaluation of pre-qualification and short list submissions based on Stage 1 7 June 2017 5 Formal presentations by short-listed service providers 14 June 2017 6 Finalise scoring and recommendation 21 June 2017 7 ITS Management Approval 27 June 2017 3 Rules of the Tender Response Table 2: Tender Timelines NO late submissions will be accepted. Please submit your response in the following format and sequence: Cover page, including Response to Tender for Database Virtualisation Solution for the University of Pretoria, the vendor s Company Name, as well as contact details of representatives dealing with this Tender; All documents detailed in Section 2.1; Answers to all questions in all the sub-sections in Section 4; Answers to all questions in all the sub-sections in Section 5; Any claims should be substantiated where possible; Please clearly state all assumptions that are made in drawing up your tender. All the implications arising out of deviations from these stated assumptions, need to be stipulated and highlighted accordingly. Submission of a response to this Tender will be deemed to signify the respondent s agreement to treat in confidence all the University of Pretoria s information contained within this document, or any other related information subsequently obtained. The University of Pretoria will in turn respect the same in the instance of respondents information. The vendor should provide the client with a paper and an electronic copy of their response. 4 Functional Questions/Criteria Please answer all functional questions on the first tab of the attached spreadsheet, named Functional. 2017-05-18 RFP: Database Virtualization, IT-DBV-2017-13 V2 Page 3 of 3
5 Pricing Questions/Criteria Please answer all price-related questions on the second tab of the attached spreadsheet, named Costs in ZAR including VAT. 2017-05-18 RFP: Database Virtualization, IT-DBV-2017-13 V2 Page 4 of 4
List of abbreviations and acronyms AIX... Advanced Interactive executive B-BBEE... Broad-Based Black Economic Empowerment IRBA... Independent Regulatory Board of Auditors IT... Information Technology ITS... Information Technology Services MS... Microsoft PPPFA... Preferential Procurement Policy Framework Act QA... Quality Assurance RFP... Request for Proposal SANAS... South African National Accreditation System SLA... Service Level Agreement SQL... Structured Query Language TB... Terabyte UP... University of Pretoria VAT... Value-Added Tax ZAR... South African Rand 2017-05-18 RFP: Database Virtualization, IT-DBV-2017-13 V2 Page 5 of 5