Is Organizing ISO 9001: 2015 LEAD AUDITOR COURSE (IRCA # 17955) In association with IQGlobal Solutions NATCM-Nepal Pvt. Ltd. BM TRADA RKCA Certifications Pvt. Ltd. IQ Management Systems Business & Innovation Centre, Wearfield, Sunderland SR5 2TA, UK Tel: 0870-8708188 - e-mail: iqmsenquiries@saiglobal.com Website : www.iqms.co.uk IQ Global Solutions India W 27/3, First Street, Sathya Manor, Anna Nagar, Chennai 600 040, India Tel: 044 2621 3360; 2622 4657 e-mail: info@iqglobalsolutions.com Website : www.iqglobalsolutions.com National Certification &Management Nepal (NATCM-Nepal Pvt. Ltd.) Opposite to West Gate of BICC Hall Tourism Development Bank Building, 4th Floor, NEPAL Tel : +977-01-4479364 Email : training@natcmnepal.com; info@natcmnepal.com Website : www.natcmnepal.com BM TRADA RKCA Certifications Pvt. Ltd. 515, Tulsiani Chambers, Nariman Point, 400021 Mumbai INDIA Tel: +91 22-220 44 737 Fax: +91 22-228 50 164 Email: isocertifications@bmtradaindia.com Website : www.bmtradaindia.com Page 1 of 5
IRCA APPROVED ISO 9001: 2015 LEAD AUDITOR COURSE Dear Sir/Madam, We are pleased to inform you that IQ Management System, a SAI Global Company headquartered in UK under its partner clients; IQ Global Solution, India; BM TRADA RKCA Certifications Pvt. Ltd, India and National Certification & Management Nepal (NATCM-Nepal) is organizing ISO 9001:2015 Lead Auditor Course in Kathmandu, Nepal. Date and Duration: 29 th Oct 2 nd Time: 8:30 16:30 Training Venue: 1. Course Description Nagarkot (Residential) Nov, 2015 (5 days) This is the formal 5 days ISO 9001:2015 QMS Lead Auditor training course certified by the IRCA (International Register Certified Auditors) and recognized widely by auditor registration organizations worldwide. It is an intensive, challenging and highly interactive IRCA registered training program for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role. It is the first step to professional status sought by third party professional auditing and it is the content needed by all quality management system teams to understand what they have to do. This is the most comprehensive and intensive learning environment available to fully prepare you for your own ISO management system program. This course is fully compliant with the ISO 9001:2015 requirements and expectations and covers techniques and skills for auditing leadership and management, strategic issues, context, risk, opportunity, knowledge, etc. 2. Course objectives The objective of this training course is to:- Instruct Lead auditors about the principles and practices specific to auditing for conformance with ISO 9001:2015, including planning and preparation of the audit, audit practices, and reporting audit findings. Understand the context of the new standard, the changes to requirements, and the major expectations it brings to your QMS. Review requirements in the context of auditing skills and activities to ensure understanding and proficiency with new and different auditing techniques. Ensure knowledgeable and skilled auditors capable of understanding the ISO 9001:2015 requirements expectations and new QMS structure and capable of new auditing techniques to be able to effectively audit to the requirements of the new standard. Page 2 of 5
3. What Will You Learn on our ISO 9001:2015 Lead Auditor Course? By the end of this course, participants will be able to:- Plan, prepare and conduct an external audit Enable to lead an audit team Audit the quality management system of an organization to the requirements of ISO 9001:2015. Understand the application of the principles, procedures and methods of auditing Understand the conduct of an effective audit in the context of the auditee s organizational situation Develop skills to plan, conduct, lead and report on audits for first party (within your own organization), second party (suppliers) and with third party organizations Understand the application of the regulations, and other considerations that are relevant to the audit, the management system, and the conduct of the audit Be able to conduct effective audits in any auditing situation. Develop the interpersonal and communication skills required for Auditors and Audits team leaders. Systematic Risk Management Systematic Change Management Establish and plan the activities of an audit team Communicate effectively with the auditee and audit client Organize and direct audit team members Prepare and complete the audit report Bring ISO skills in-house to better handle certification body auditors. 4. Who should attend? This course satisfies the training requirements for those who wish to register with the IRCA s auditor registration scheme. It is also essential for any serious quality practitioner, particularly those with a responsibility to design, implement and manage an audit programme for internal audits, supplier audits and other external audits from customers and/or certification bodies. Other people who have found this course useful in the past have been internal quality auditors who are looking to enhance their quality auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge that they possess. 5. Prior knowledge Those attending this course are expected to have knowledge of the following: Quality management principles and concepts: Page 3 of 5
The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 8 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 6. Course content Introductions Preparation exercises Understanding the structure of the QMS and the process approach expected by the ISO 9001:2015 standard Understanding the expectations of the new standard (leadership, process approach, risk based thinking, Planning and managing ISO audits (ISO 19011) Scope and applicability (exclusions) Audit Planning and Preparation Effective Audit technique (with particular emphasis on techniques needed to audit ISO 9001:2015 Document Reviews Developing and using audit checklists. Realistic role playing exercises incorporating the use of electronic records Generating meaningful audit and nonconformance reports Practical corrective actions Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement 7. What are the benefits? The course is designed not only to help delegates perform value-adding quality audits, but also to develop delegates wider understanding of quality management systems design and implementation. In particular it will help delegates: To grips with issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. Page 4 of 5
To help delegates to understand how these critical issues can be embedded into the quality management system of an organization. 8. Course Presentation The course is significantly activity based and includes frequent practical exercises, group-work, and role-playing to maximize the understanding and attention span. Discussions are facilitated at a mature and respectful level. This interactive learning environment is designed to help you undertake professional audits and provide you with practical skills to add value to your ISO program. 9. Instructors This course is taught by experienced instructors who are currently working in the development, implementation and auditing of management systems. All instructors are professional registered and certified ISO auditors and have practical, real life experience with the application and interpretation of ISO to help you with specific questions and problems. 10. Certificate Certificate will be issued to all the attendees. The certificate will be IRCA approved and worldwide recognized. 11. Course fee (per delegate) NRs. 40,000/- (excluding VAT) 12. Seat Limit 10 Seats 13. Registration Procedure Fill the attached application form and sent it to us with full payment ten days before the training date. You can send us the required form either via email or by visiting our office in New Baneshwor, Kathmandu. For further details and enquiries, please contact: Mr. Raju Puri Training Coordinator Phone. No. : 01-4479364; 9860435098 Email: training@natcmnepal.com For more information, please visit our Website: www.natcmnepal.com Thank you. Corporate Address National Certification &Management Nepal (NATCM-Nepal Pvt. Ltd.) Opposite to West Gate of BICC Hall Tourism Development Bank Building, 4th Floor, NEPAL Tel: +977-01-4479364 Email: info@natcmnepal.com ; training@natcmnepal.com Website:www.natcmnepal.com Page 5 of 5